Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.
At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.
We are looking to augment our FIU team with a passionate Financial Crime Team Lead, North America. In this role, you will conduct complex investigations, lead a team of investigators, oversee investigations, provide expert guidance, and collaborate with key stakeholders to combat financial crime effectively.
You will be accountable for overseeing the day to day NA Financial Intelligence Unit’s (FIU) operational obligations of Suspicious Activity Reports (SARs) which also include authorizing submission, contributing and supporting complex matters or escalated investigations and developing the knowledge of your team through training and coaching.
You will also be accountable for ensuring compliance with AML/CTF regulatory obligations, review and updates to internal policies/procedures as well as supporting improvement initiatives across the Global FIU Team.
As the Financial Crime Team Lead, you will drive a culture of excellence and empowerment, being confident to make risk-based decisions based on OFX policies and holding the team accountable to performance expectations.
Please note that this role may require some flexibility with adjusting work schedules, outside of standard work hours, to allow for collaboration with our global colleagues.
What you will do:
- Conduct 2nd level investigations from alerts generated by OFX monitoring systems, as well as alerts raised by OFX’s operational teams
- Overseeing the day to day North American FIU operations which also includes authorizing submissions and conducting 4-eye checks in line with OFX’s AML policy
- People leadership fundamentals, including monthly 1:1 performance reviews, constructive and respectful ongoing feedback
- Providing coaching, training, and ongoing support to the Transaction Monitoring Analysts and Financial Crime Investigators on red flags & indicators of ML/TF typologies
- Make continuous improvements/recommendations to processes, procedures to refine operational processes, including completing periodic reviews
- Support the review of AML/CTF regulatory changes that impact FIU operations & implement any operational changes as required
- Coordinate workflow on a daily basis, to ensure FIU workforce planning requirements and team objectives are achieved and are in accordance with SLAs & KPIs
- Triage manual ML/TF referrals and liaise with the relevant staff across OFX where required to complete inquiries
- Work in collaboration with data and analytics colleagues within the Compliance team to contribute or identify rule refinement, enhancement of controls opportunities related to detection scenarios or emerging risks
- Communicate insights, trends or findings on investigation cases that are escalated to internal stakeholders, Compliance and Risk partners
- Keep abreast of emerging AML/CTF trends and issues
What you bring:
- 3-5 years working in an operational Financial Crimes team in an investigative role with experience in AML/CTF obligations
- Proven experience with the drafting and submission of SMRs within financial services or related industries
- Excellent knowledge of financial crime typologies, trends, and emerging risks
- Demonstrable leadership skills and ability to mentor and share knowledge
- Experience interacting with key stakeholders (both internal and external)
- Excellent team player with strong interpersonal and communication skills sensitive to the needs of operational business units
- Ability to work well under pressure
- Self-directed, professional and strong initiative and organizational skills
- Money remittance / payments experience is preferred though not essential
The salary range for this position is $90,000.00 - $100,000.00 CAD. Exact salary offered will be dependent on multiple factors including level of experience, job-related knowledge, skills, work location, etc. In addition to base salary, this role may be eligible for a variable bonus and/or commission. As part of the compensation package, benefits are also offered for all full-time roles and part-time roles working a minimum of 24 hours a week.
What it's like working at OFX
We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.
We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
- We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
- Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Our team wants you to feel welcome!
At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].
We encourage you to apply if this role aligns with your career aspirations.
