• Provide exceptional customer service & product/service information at front house, via telephone and email
• Supporting the Client Services Specialists and Clinic Coordinator with ad hoc tasks
• Work collaboratively with all departments to support client, examinee and expert needs
• Working towards and achieving company KPI’s and objectives for expert bookings, customer onboarding & customer service
• Assist in training lawyer/insurers/experts in the use of systems as required; 
• SMS inbox management for examinee appointment confirmation
• Pro-active appointment confirmation calls to examinees and clients to avoid Failure to Attend(FTA)/late-cancellations.
• FTA/late-cancellation re-bookings
• Teleconference connections
• Home-risk assessments
• Video testing calls with examinees
• Assist the Clinic Coordinator at front reception when required to ensure Examinee and Expert support on clinic days.
• Regular communication with Managers, Clinic Coordinator and Client Services Team.
• Communicate effectively with File Team and QA; 
• Adhere to quality standards as per SOPs.
• Responding to basic enquiries sent to [email protected]; 
• Keep up to date with key administrative knowledge in order to provide effective support as requested;  
• Support Expert needs in order to enhance their experience ie. system training and assistance with general queries;
• Assist in managing the Court Hearing Notices process with the Clinic Coordinator and Client Services team.
• Assist the File and Admin team and Experts in chasing for documents for upcoming assessments from lawyers and communicate to experts and team.
• Ensure that facilities are suitable for expert needs; 
• Assist the Client Services Specialists in identifying any potential risks or issues to the team and appropriate manager.
• Promote and support practices that are inclusive, responsive, safe and accessible.

This full time  Assistant Manager - Nights  role reports directly to the Front Office Manager, you will be responsible for supervising and training the Front Office team and all guest interactions that occur overnight.

As a Assistant Manager (nights), your tasks and responsibilities will consist of, but are not limited to the following:

• Effectively manage the daily reconciliation of the Hotel outlets including reception
• Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift
• Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotel's overnight operation
• Deliver guest service to all guests and handle any guest complaints
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered to.
• Provide guidance, support training and leadership to all employees
• Assist in all areas of the Hotel as required to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.

Who we are, what we do and why

We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. 

The Account Executive will play a crucial role in expanding our partnerships with new business entities. The purpose of this role is to drive the growth of our partner network by identifying  potential partners. The role involves working closely with the Marketing team to generate revenue for the new business team  by converting qualified leads and Demos. An AE will be expected to work with the Head of Account Management to align partnership strategies with overall business objectives.

The role - what you'll do:

• Convert leads into new Dext customers (inbound sales)
• Develop & master consultative selling techniques
• A drive to meet and exceed targets
• Create a great first impression & provide a world class service
• Self-sufficient, independent and highly motivated
• Source new leads through different channels (LinkedIn, networking, events, referrals, etc) (outbound sales)
• Adhering to process to achieve sales operation excellence 

Goals & Objectives

• Meet the targeted revenue goal each month.
• Achieve the designated number of calls monthly.
• Reach the specified email quota per month.
• Attain the set number of self-generated demos monthly.

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here

• 2+ years of sales experience, with a history of exceeding targets 
• Proven creative problem solving approach and strong analytical skills
• Strong communication skills via phone and email 
• Proven capability of demonstrating software

Essentials

• Applies knowledge of SaaS / tech to day-to-day role
• Application of qualification and discovery techniques
• Speaks with confidence when trying to ‘get-past-the-gatekeeper’
• Experience working a wider range of stakeholders and you can tailor your communication style accordingly
• Love selling, and owning your numbers 

Desirable

• Knowledge of Salesforce CRM and other softwares (Calendly, Salesloft, etc).

What we will give you - the perks:

• Inclusive and friendly culture
• Competitive salary + Superannuation
• An additional 3 days of annual leave, per year
• Paid Birthday Day Off
• Flexible working (Hybrid) with CBD office
• Health & Wellbeing Allowance
• Private Health Insurance Contribution
• Access to L&D training platforms i.e. LinkedIn Learning
• Regular social team events

• Leading the kitchen teams across all four kitchens in the Domestic and International Lounges at Perth Airport (Terminals 3&4)
• Working closely with Neil Perry Consultants in order to create luxurious culinary experiences for our passengers.
• Create a welcoming and inclusive  work environment , where your team feel valued.
• Encourage and coach team members as you engage, train, and mentor them, paving the way for everyone's career.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Roles & Responsibilities:

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 2 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Exciting opportunity for a result-driven Sales Executive! Drive revenue growth, execute effective sales strategies and amplify our brand presence. Apply now to be a part of our vibrant team!

Key Duties include, but are not limited to the following:

• Proactive solicitation of Corporate Accounts within Global & SME
• Facilitate hotel site inspections
• Conduct quarterly production reviews with corporate accounts, TMCs and Consortia agencies
• Document preparation including proposals, contracts, and reports
• Manage the hotel RFP season effectively, ensuring all account data is analysed, RFPs are completed by the deadline, and business cases are prepared and submitted for consideration
• Ensure company profiles in Opera PMS are up to date and rates are regularly audited

Are you organized, detail-oriented, and ready to join a dynamic team? Arrow Metal is seeking a proactive Office Assistant to support our growing operations. As a leading provider of architectural and construction metal products, Arrow Metal is dedicated to delivering exceptional service and quality to our clients.

Role Overview:

As an Office Assistant, you will play a crucial role in ensuring smooth office operations and providing outstanding support to our sales and after-sales teams. Your responsibilities will include:

General Office Assistance:

• Manage the sales inbox effectively, ensuring prompt responses to all inquiries and correspondence.
• Upload deal information into our Pipedrive CRM system accurately and in a timely manner.
• Assist in distributing emails for pricing after review by the sales manager.
• Provide assistance with telephone answering, delivering excellent customer service and customer care with every interaction.

After Sales Service:

• Manage communication with offshore drafting personnel, including client correspondence for drawing sign-off and clarification.
• Coordinate production schedules and logistics to ensure timely delivery of products to clients.
• Prepare and finalize work orders accurately, ensuring all necessary documentation is complete.
• Manage deliveries and respond to order ETA inquiries promptly and professionally.

Requirements:

• Previous experience in office administration or similar roles is preferred.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency in CRM systems and Microsoft Office Suite.
• Experience in customer service and sales support in a production or manufacturing business is ideal

Arrow Metal offers a supportive and collaborative work environment where your contributions are valued. You'll have the opportunity to work with a diverse team and grow your skills in a dynamic industry.

If you're ready to take the next step in your career and become part of the Arrow Metal family, we want to hear from you!

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Gain valuable exposure and insight into the full breadth of PR, communications and social/digital work and projects across a wide range of client portfolios.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive's first-class reputation.

Your experience, approach & impact.

• Minimum of 2+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including

• an additional annual wellness leave day
• work from any location
• Thursday 4pm Thrive O'Clock
• early Friday knock-off and more.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Salary from $65k + super + 10% bonus
• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

This is your chance to be part of an award-winning agency, where everything you do will impact the growth and success of the business, locally and globally.

We are the biggest NERDS, we are SUPER FUN, and it’s no joke. Collaborating every day, we focus on numbers-based thinking that we know will deliver real, tangible, data-driven insights (none of the fluff, jargon, and guesswork you might see elsewhere) and we have a FUN time doing it all together.

Over 3 years, we’ve invested $1M+ into trying and testing every digital strategy to see what works and what doesn’t. It seems the rules to succeeding online are always changing, so everyday our team is building new and intuitive tools to tackle the future of marketing.

We solve the digital world by turning to the numbers (real, hard evidence you can’t deny). And our clients turn to us, the Online Marketing Gurus (the nerds who know their stuff and get it done).

The Perks:

• Birthday leave

About OMG:

• AFR Best Places to Work Finalist 2022
• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
• R&D investment, the forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.

OMG is an equal-opportunity employer, so by working for us, you’ll be part of an organisation that supports diversity and inclusion.

Don't take our word for it, hear it directly from our people - https://www.youtube.com/watch?v=W65rUytkWQc