Reporting to the Portfolio General Manager, you will be part of the leadership team and manage engineering function with a hands on approach.

Keys duties include, but are not limited to the following:

• Ensure compliance standards are met in aspects of building, equipment, energy consumption, water, contractors, environmental and other brand programs.
• Proactively review hotel products, carry out maintenance and general repairs to ensure the smooth operation of all hotel departments
• Contractor Management
• Be actively involved in the Health & Safety of our guests and our team members
• Manage capital expenditure projects
• Develop and implement effective strategies and solutions to improve energy management, water management and conservation
• Drive Team Member Engagement and promote a positive team culture

What you’ll do

As a technically adept leader you will collaborate closely with the Product Owner to realize the technical vision for our products. 

• Coaching and Leadership: Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Driving Innovation: Enhance our customer experience and system scalability through innovative product and service solutions.
• Strategic Technology Implementation: Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Strategy and Standards: Work with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Advocacy and Communication: Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Management: Take on direct report line management responsibilities, ensuring team alignment and effectiveness.

What you’ll do

This is your opportunity as a technically adept leader, who can collaborate closely with the Product Owner to realize the technical vision for our products. 

• Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Enhance our customer experience and system scalability through innovative product and service solutions.
• Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Working with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Take on direct report line management responsibilities, ensuring team alignment and effectiveness.

What you’ll do: 

This is your opportunity as a technically strong leader who will partner with your Product Owner and Product Designer, to deliver the technical vision & solutions for your products and will have no problem coaching, mentoring and developing your people in the right direction. You will also people manage your team of developers.

• Drive innovation on products and services that will improve our customer experience as well as scale our systems as our customer-base continues to grow.
• Leading your team in identifying, comparing, selecting, and implementing technology solutions and partnerships to meet current and future needs
• Designing and leading the implementation of our strategy for technology while ensuring the implementation and enforcement of technology standards across the organization
• Advocating and communicating technology capabilities internally and externally, including leadership, customers, partners, and vendors

Responsibilities / Tasks

The Co-ordinator requires strong collaborative skills and the ability to work globally with colleagues to discuss the team's service and parts offers and highlight key sales service benefits to customers who have recently invested in new GEA equipment. S/he will liaise and coordinate FSO activities between project and local service teams; creating and presenting service offers to customers. This requires a thorough knowledge of mechanical and/or process equipment.

Additionally this role involves full internal technical support for the sales teams as well as liaising with customer maintenance personnel. The position holder will have a focus on driving technical support offering to our customers and maintaining brand health through the various divisions.

S/he will understand the concepts of maintenance strategies and equipment criticality analyses from a service and parts requirement for complete processing lines.

The key management priorities and tasks for the role:

• Plan and prepare Recommended Spare Parts List for all Australian projects which require a FSO.

• Coordinate FSO activities closely with Divisions and Service and Sales Teams.

• Liaise with Divisions in preparation and planning of Recommended Spare Parts lists and Service Offers, including Service Level Agreements (SLA’s).

• Provide regular progress reports on servicing and preventative maintenance, updates on projects, feedback on observations from customer sites as well as ideas for companywide improvements.

• Provide regular customer feedback to the engineering, product development and innovation teams on product values.

• Identify business development and “add-on” sales opportunities as they relate to specific service sales.

• Building up and maintaining relationships with various internal and external stakeholders and building a network of contacts within the region of responsibility.

• Meet targets as set by management

Your Profile / Qualifications

• Customer Service Focus

• Excellent written and oral communication skills

• Strong collaboration skills (both locally and globally)

• Able to work in a team and autonomously

• Experienced with Microsoft Office applications

Did we spark your interest?
Then please click apply above to access our guided application process.

Operating as a strategic business partner that will champion all things safety, security, engineering and sustainability and lead and coordinate the overall activities of the Engineering department & collaborate with other departments to ensure seamless hotel operation.

What you’ll be doing:

Identify and implement new ideas, technologies, or processes to increase organisational efficiency, productivity, quality, safety, and/or savings for the engineering department and hotel.

• Undergo and lead detailed defect requirements for pre and post opening of the hotel
• Planning and execution of the preventive maintenance plan
• Energy sufficiency in the best sustainable way possible
• Develop and implement preventive maintenance programs for all equipment and facilities
• Ensure that the hotel meets or exceeds all safety and environmental regulations
• Implement energy-efficient practices to reduce operational costs
• Develop and manage budgets for engineering and maintenance projects
• Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment

We are looking for a hungry, focused and resilient hunter sales person with great collaboration and sales execution skills to help grow the business across the ANZ market unit. 

A net new sales executive hunting into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing new opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with both new and existing customers. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting