The role will include the following responsibilities (but not limited to): 

• Proactively manage the online presence of hotel on microsites, Accor channels and via our third party providers;
• Manage all social media channels of hotel;
• Work with and support strategy development and activities to constantly improve the hotel website traffic including but not limited to SEO, SEM and reciprocal links; 
• Implement and maintain a 12 month marketing calendar for Food & Beverage, Leisure segment and Meetings and Events; 
• Distribution and marketing communications to internal and external stakeholders Design and printing all food and beverage menus;
• Maintain hotel and Accor image library and update as and when new images become available;
• Manage and increase the hotel’s database via Opera, InTouch and special events;
• Assist Commercial Director with any marketing and advertising requirements;
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising;
• Managing supplier relationships including print, web, design and media agencies;
• Prepare monthly marketing reports such as marketing campaign ROI for the month end reporting as well as presentation slides for owners
• Understand & adhere to brand standards when responsible for external marketing;
• Liaise and manage local partnerships with attractions and services within the local area and 
• Be aware of business peaks and low’s and contribute innovative ideas to assist in building revenue. 

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

ERM is seeking an EHS&S Management Information Systems (EMIS) Digital Consultant in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad environmental management information solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will support business leaders in the successful selection, configuration, implementation and sustainment of EHS and sustainability management information systems. You will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. (Training will be provided.) The successful candidate will have effective client communication skills and a passion for sustainability and technology, with an educational background in Engineering, Environmental Science, Sustainability, Information Technology, Computer Science, Management Information Systems, or Theoretical Business. Ideally, you will have successfully completed university courses that provided exposure to and experience with Environmental software or environmental studies in order to further develop a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and best practices.

RESPONSIBILITIES:

• Evaluate EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
• Support consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Participate in system support and training documentation teams, and prepare and present training to internal consultants and client system users.
• Apply functional and technical skill to configure EMIS software; serve as subject matter expert to provide escalation point for production issues.
• Map and analyze end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Facilitate management of change issues with the adoption of new information systems. 
• Serve as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, and other EHS&S software systems.)

REQUIREMENTS:

• University degree holder in an environmental or technical field such as Environmental Sciences, Information Technology, Computer Science, Engineering, Management Information Systems, or Theoretical Business.
• Diversified information technology background and knowledge of EHS software, methodologies, domains and technology an advantage but not required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, Sphera, or other EHS&S software systems knowledge and education/professional experience a plus but not required.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

ERM is seeking a Senior Project Manager in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad Environmental Management Information Systems solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Senior Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will apply strong Project Management skills and EHS&S subject matter knowledge to effectively support business leaders in the successful selection, configuration, implementation and sustainment of EHS and Sustainability Management Information Systems. As a Senior Consultant, you will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. The successful candidate will be an experienced IT professional with effective client communication skills and a successful track record in project management. Experience implementing EMIS software such as SAP EHSM, Enablon, SAI Global EHS 360, Intelex, Cority, or Sphera is preferred. You will demonstrate strong functional and technical skills along with a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and project management best practices.

RESPONSIBILITIES:

• Evaluates EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Manages EHS&S Management Information Systems software implementation projects for industrial/corporate clients worldwide, assisting with project management, system configuration, integration, training, rollout, support, maintenance, enhancements, and improvements to meet overall business objectives of clients.
• Oversees all aspects of projects related to the scope, schedule, budget, quality, and delivery. Consults and collaborates with clients to set deadlines, assign responsibilities, and monitor and summarize progress of projects.
• Leads consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Serves as subject matter expert to provide escalation point for production issues.
• Maps and analyzes end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Engages in system support and training documentation teams, prepares and presents training to internal consultants and client system users.
• Facilitates management of change issues with the adoption of new information systems. 
• Serves as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, SAI Global EHS 360, Intelex, Cority, or Sphera.)

REQUIREMENTS:

• Bachelor’s Degree in a technical field such as Information Technology, Computer Science, Engineering, Environmental Science, or Management Information Systems.
• 5 - 10+ years of relevant work experience in an EHS related field.
• Strong knowledge of project management best practices.
• Diversified information technology experience and sound knowledge of EHS software, methodologies, domains and technology required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• EHS&S Management Information Systems configuration and implementation knowledge or experience with one or more of the following software systems preferred: Enablon, SAI Global EHS 360, Intelex, Cority, Sphera, or SAP EHSM.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

• A unique career-defining opportunity to join and lead one of Melbourne’s most established, innovative and award-winning AU/NZ agencies
• Drive integrated earned-first communications including social and content
• Innovate and define our PR Agency of the Future strategy across corporate and consumer comms
• Collaborate on the Trans-Tasman Leadership Team working with the most talked about local and global brands
• Join a culture that embraces growth and diversity and with ambition that is Limited by Nothing

LOCATION: Melbourne

We are uniquely Thrive helping our people, brands and community to do just that.  We use the power of communications to help our people, partners and community to grow and be successful.

Born and bred in Melbourne, and with offices across AU & NZ, Thrive is a public relations industry powerhouse and for the first time in the company’s 23-year history, we are recruiting externally for a Business Director to lead our Melbourne team.

This is not your everyday opportunity. This is a chance to work directly with Thrive’s Executive and learn why we are Mumbrella PR Agency of the Year and B&T PR Agency of the Year 2022 and how we came to be awarded the Dan Wieden Titanium Grand Prix at the 2023 Cannes Lions International Festival of Creativity, which celebrates game-changing creativity, for our work with The Monkeys for Tuvalu, ‘The First Digital Nation’.

This role is a career-defining opportunity to lead our Melbourne location as 2IC to the Executive Director, Melbourne. You will be supported by 25+ consultants as you lead client and team growth and retention while driving new business with the support of national specialist squads.  You will partner with our local and global corporate and consumer clients to devise their communications strategies while leaning into national resources to deliver creative and digital integration impacting our clients’ business goals.

The Role

We are seeking a highly skilled and motivated integrated comms Business Director who is well connected in Victoria with business connections and with the media and who can create new opportunities that take our agency to new heights. The ideal candidate will have a proven track record of success in the PR industry, across both corporate and consumer PR and have solid social media and creative content experience. The person must demonstrate strategic thinking, business acumen and have strong leadership skills with proven capability to grow a client portfolio.

This role will help drive operational process excellence, ensuring key stages of projects are executed efficiently and within budget, with a strong commercial mindset, managing financial forecasting, profitability and team resourcing.

• Work across a diverse and high-profile  corporate and consumer client portfolio
• Develop and implement strategic plans to drive business growth and achieve financial
• Manage and develop client relationships to deliver client growth
• Identify new market opportunities and trends to stay ahead in the local PR landscape
• Play an active role in lead generation and business development efforts and the conversion of clients
• Devise and oversee the implementation of first-class strategies with their senior reports for clients
• Provide effective leadership to a talented team of PR and social professionals, fostering a collaborative and innovative work environment.
• Mentor and develop team members, encouraging continuous learning and professional growth
• Oversight of the Melbourne office administration function.

About You

• Australian visa holder - will consider visa sponsorship for a stellar candidate
• Tertiary qualified 12+ years of agency experience in the PR industry
• Proven experience in a senior leadership role within a PR agency delivering integrated earned-first campaigns for global brands
• Strong business acumen and strategic thinking
• Excellent communication, collaboration and interpersonal skills
• Demonstrated success in client relationship management and business development
• Ability to inspire and lead a team to achieve exceptional results
• Delivery of best practice multichannel storytelling with exceptional writing skills
• Experience in B2B and B2C storytelling
• Experience delivering in a fast-paced environment and displaying logical thinking, forward planning, and the ability to manage up and down
• An established network of relationships with media, influencers, suppliers and key stakeholders
• Excellent presentation skills
• Team time management and budget experience
• Technology skills (MAC & Google Drive savvy)
• Media measurement/evaluation skills

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, and continue to welcome Thrive 'boomerangs' back to the agency. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (currently Mondays and Fridays work-from-home) and delivers many benefits from wellbeing days and initiatives through to early knock-off Fridays. Thrive fosters & supports a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Ready to make waves with us locally and globally?

Visit us here for more information - www.thrivepr.com.au.

If you value accountability, curiosity, integrity, collaboration and are passionate about what you do then our values are aligned. Please apply via LinkedIn or email a cover letter and resume to: [email protected].

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a highly skilled and experienced Associate Director of Digital Marketing to lead and execute comprehensive digital marketing strategies. The ideal candidate will collaborate closely with our agency partner to drive initiatives across various digital channels, focusing on SEO, SEM, display advertising, social media marketing, remarketing, email marketing, and account-based marketing. 

The successful candidate should have a minimum of 7 years of relevant experience, with a strong preference for candidates who have worked in SaaS or B2B environments, demonstrating a proven track record in customer acquisition.

What You'll Do

Collaboration and Strategy:

• Work closely with internal stakeholders and with agency partners to develop and implement effective digital marketing strategies aligned with business goals.
• Collaborate with cross-functional teams, including copy, design, and development, to ensure seamless integration of digital initiatives with overall marketing efforts.

Digital Channel Management:

• Oversee and optimize SEO, SEM, display advertising, social media marketing, remarketing, email marketing, and account-based marketing campaigns.
• Drive continuous improvement through A/B testing, data analysis, and staying abreast of industry trends.
• Experience in Google AdWords, Hootsuite, and Rollworks preferred.

Lead Generation and Customer Acquisition:

• Focus on developing and executing campaigns that drive high-quality leads and contribute to customer acquisition goals.
• Leverage both CMS and CRM platforms to enhance lead nurturing processes and customer engagement. Hubspot CMS and Salesforce CRM experience preferred.

Budget Management:

• Develop and manage digital marketing budgets, ensuring efficient allocation of resources to achieve maximum ROI.
• Monitor and report on key performance indicators (KPIs) to track campaign success and adjust strategies accordingly. The successful candidate should have experience in Salesforce reporting and Google Analytics.

Cross-Functional Creative Collaboration:

• Work closely with copy, design, development, and product marketing teams on content creation, design projects, and website development to ensure cohesive and impactful digital experiences that drive online conversions.

Agency Partnership:

• Nurture a collaborative relationship with the agency partner, providing clear communication and direction.
• Evaluate agency performance against established benchmarks and KPIs.
  
  

About You

If you are a results-oriented digital marketing professional passionate about driving customer acquisition in a dynamic environment, we invite you to apply for this exciting opportunity.

Join our team and play a key role in shaping the digital marketing landscape for ROLLER!

• Minimum 7 years of digital marketing experience, preferably in SaaS or B2B settings
• Proven track record in lead generation and customer acquisition
• Strong CMS and CRM experience, demonstrating the ability to leverage these platforms for effective marketing
• Keen attention to detail with a data-driven and analytical mindset
• Experience managing budgets, setting targets, and achieving measurable results
• Previous experience working closely with agency partners is essential
• Bachelor’s degree in Marketing, Business or a related field
• Certifications in relevant digital marketing platforms and strategies are a plus

Perks

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
  
  

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our VP of Demand Generation
   You will get to meet with our VP of Demand Generation to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.        

What a Consulting Director does at Visa:
VCA is looking for a Consulting Director to lead consulting engagements for our clients in Australia and New Zealand, enabling portfolio growth and improved profitability across their payment businesses.

Typically, 2-4 months in duration and running in parallel, potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, product design and launch, development of industry landscape evaluations to inform payments strategies, and optimisation of client customer experience and supporting processes. 

The Director will be responsible for identifying new business development opportunities, leading client engagements, and delivering recommendations. Typically, this will involve the Director interacting with the client team and internal staff, gathering, and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The Director will lead business development activities by writing proposals and scoping new projects.  The full range of responsibilities is detailed below:

Responsibilities

On a project-by-project basis:

• Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities; draw input from clients, local client relationship managers and functional teams
• Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements
• Develop a fact base by undertaking client interviews, collecting, and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information
• Analyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities
• Collaborate with data science team members to leverage advanced data analytics capabilities
• Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating / resolving complex problems that emerge
• Identify solutions and recommendations that address client objectives and result in performance improvement; leverage relevant VCA methodologies, frameworks, and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times support implementation at the client onsite

More generally:

• Identify and surface opportunities for client projects and submit for inclusion into account plans
• Continuously build knowledge, surface new insights, and produce thought leadership pieces that contribute to practice development and global best practice

AECOM have an exciting opportunity for a passionate and motivated leader who would enjoy working with an industry leading team on a broad range of city shaping infrastructure projects, as well as influencing and leading strategy development and execution to achieve business success.

The role of Director - Structures (VSA) is the leadership position for our bridges and underground structures business across the VSA region. Based in Melbourne, this role sits on the Civil Infrastructure Leadership team - VSA. Reporting directly to the Group Director (CI VSA) this role is responsible for Structures Team culture, performance, staff, clients, and projects. Drawing on your design and major projects delivery experience you will have a desired to lead and build a structures team servicing both major projects and key clients. You are a strong collaborator and work well with teams at multiple levels, drawing on your leadership, client service and technical experience.  

Responsibilities

• Act as a technical leader for the Structures team ensuring you develop and share knowledge with other employees.
• Winning and/or delivery of projects or business results, across the range of people, clients, and excellence indicators.
• Lead major transport infrastructure projects in a structures capacity and meet delivery requirements.
• Project and design management excellence.
• Establish and maintains effective relationships with clients/customers.
• Take responsibility for delivery of individual projects including technical quality, budget, and programme.
• Ensure delivery of projects in accordance with AECOM’s Project Delivery Framework requirements.
• Create, maintain, and lead high performing engaged teams through effective communication, feedback, and support of all team members.

Praytell is a creative communications agency made by teams with strategic minds and spirited hearts. We create timely, integrated, headline-worthy campaigns across social, earned, digital, and more. After 10 years of cooking up award-winning work, we know one thing for sure - we’re just warming up.

If you're looking for an opportunity to join an ambitious team that is singularly focused on doing great work with great people and making your mark in an industry long overdue for a shakeup, we'd love to hear from you!

The Opportunity

As Account Director - PR & Content, you will be:

• Leading projects across our diverse brand portfolio, championing integrated communications needs such as earned-first creative and PR strategy, product and campaign launches, content development, talent and influencer engagement, partnerships, project management and more 
• Acting as point of contact for clients and cultivating long term relationships through strategic counsel, managing challenges and bringing proactive ideas to the table
• Driving media relations efforts across a diverse mix of clients and categories (consumer and corporate experience a plus, a sharp perspective on media trends a must!) 
• Collaborating with global team mates to share creative thinking and cultural insights and impact global work
• Working closely with senior team members to track portfolio health, account planning, strategy, execution and allocations. 
• Participating in new business development, culture and programming – helping shape our agency’s ambitions in Australia and beyond. 

About You

Experience you have:

• You have around five or more years of public relations, communications, and/or related experience, with a knock out track record of delivering integrated campaigns, smart ideas and big results. You have a sharp perspective on how to cut through the clutter with earned-first thinking – and know how to get ideas off the whiteboard and into the world. You’ve led happy, healthy teams and maintain strong client relationships.

Equally as important, you are:

• Ambitious and entrepreneurial
• Flexible and adaptable
• Meticulous and well organised
• A creative thinker and problem solver
• Inquisitive and eager to learn
• Collaborative and a team player
• Honest and approach all work ethically
• Committed to advancing diversity, equity, inclusion and belonging in the workplace

Who We Are

We are an equal opportunity employer. We welcome all people at our company and do not discriminate. Period. All qualified applicants will receive consideration in accordance with federal law requirements, and because it’s the right thing to do. We comply with the applicable state and local law governing non-discrimination in employment in every single one of our locations and we prohibit any form of workplace harassment based on any protected class.

We take the responsibility of caring for our employees seriously and offer benefits that prove it - flexible schedules, hybrid/remote work, employee resource groups, employee assistance programs - and so, so, so much more.

Onside is a dynamic and fast-growing Agri-tech SaaS business with a vision to power the world's biosecurity. Currently in the scale-up phase, expanding rapidly and thinking globally, our team and high-performance culture reflect the business. Offering an innovative workplace where our team lives and breathes Onside's standards and rituals.

As the Customer Success Director, you will lead a high-performing Customer Success team to deliver customer satisfaction, engagement and retention. You'll drive value for our customers by harnessing a culture of exceptional customer support and partnership, within a scalable, repeatable onboarding, activation and retention model.

Responsibilities

• Lead the customer success team, setting objectives, coaching, and fostering culture of innovation and customer centricity
• Develop and implement a customer success strategy to drive adoption, engagement, retention, and satisfaction
• Support the management of key accounts, acting as trusted advisor and fostering long-term relationships
• Collaborate with cross-functional teams to ensure customer success is embedded throughout the business
• Identify opportunities for process improvements and optimisations to enhance customer success team efficiency and customer experience
• Monitor customer health and usage data to identify trends, risks, and proactive engagement
• Develop and deliver success metrics, reports, and dashboards to track performance and drive decision-making, owning the retention forecast for reporting to the Leadership team and Board
• Be the voice of the customer internally, and advocate for customer needs in relation to product developments and industry changes

• Proven senior SaaS leadership experience in customer success, driving customer retention through demonstrated practices of reducing churn and contraction and delivering strong NPS
• Experience defining and implementing a scalable customer experience strategy from early stages
• A strong background in scaling and leading high-performing Customer Success teams
• Exceptional communication and interpersonal skills, with a passion to build strong relationships with customers and internal stakeholders
• Analytical and digital-first mindset with the ability to leverage data for informed decision-making and to evaluate the effectiveness of initiatives

We're expanding in every direction – think new places, teammates, and knowledge. So, when you join us, you'll dive into all sorts of exciting experiences and grow your career. Our dog-friendly office in the heart of Richmond is buzzing with a high-performing team working together to solve problems to achieve a common goal - to connect rural communities.

• Drives local business vision, strategy, focus and goals
• Establishes and maintains a client-focused environment
• Leads business development activities and provides communication and focus
• Delivers an exciting team vision, which inspires others to perform beyond their initial aspirations
• Supports client organisations to develop and deliver major projects and programs efficiently and effectively
• Uses wide market knowledge to develop and improve business activities, ensuring they are aligned with client needs
• Proactively takes strategic ideas and opportunities to our clients, and identifies new services that could add value
• Creates operational and strategic plans to ensure commercial goals are achieved, risks defined, and projects are on target
• Actively monitors any risks that may threaten Turner & Townsend’s brand and market position and puts relevant measures in place
• Provides leadership within the infrastructure team and Melbourne hub and mentoring to the wider team
• Manages the delivery of team outputs in accordance with agreed time-scales and quality standards

• Our people love to work for us, here’s why!
• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun
• The ability to salary sacrifice for their very own BlueRock shares.
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!
• For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies. 

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.   

• A unique career-defining opportunity to join and lead one of Melbourne’s most established, innovative and award-winning AU/NZ agencies
• Drive integrated earned-first communications including social and content
• Innovate and define our PR Agency of the Future strategy across corporate and consumer comms
• Collaborate on the Trans-tasman Leadership Team working with the most talked about local and global brands
• Join a culture that embraces growth and diversity and with ambition that is Limited by Nothing

LOCATION: Melbourne

We are uniquely Thrive helping our people, brands and community to do just that.  We use the power of communications to help our people, partners and community to grow and be successful.

Born and bred in Melbourne, and with offices across AU & NZ, Thrive is a public relations industry powerhouse and for the first time in the company’s 23-year history, we are recruiting externally for a Business Director to lead our Melbourne team.

This is not your everyday opportunity. This is a chance to work directly with Thrive’s Executive and learn why we are Mumbrella PR Agency of the Year and B&T PR Agency of the Year 2022 and how we came to be awarded the Dan Wieden Titanium Grand Prix at the 2023 Cannes Lions International Festival of Creativity, which celebrates game-changing creativity, for our work with The Monkeys for Tuvalu, ‘The First Digital Nation’.

This role is a career-defining opportunity to lead our Melbourne location as 2IC to the Executive Director, Melbourne. You will be supported by 25+ consultants as you lead client and team growth and retention while driving new business with the support of national specialist squads.  You will partner with our local and global corporate and consumer clients to devise their communications strategies while leaning into national resources to deliver creative and digital integration impacting our clients’ business goals.

The Role

We are seeking a highly skilled and motivated integrated comms Business Director who is well connected in Victoria with business connections and with the media and who can create new opportunities that take our agency to new heights. The ideal candidate will have a proven track record of success in the PR industry, across both corporate and consumer PR and have solid social media and creative content experience. The person must demonstrate strategic thinking, business acumen and have strong leadership skills with proven capability to grow a client portfolio.

This role will help drive operational process excellence, ensuring key stages of projects are executed efficiently and within budget, with a strong commercial mindset, managing financial forecasting, profitability and team resourcing.

• Work across a diverse and high-profile  corporate and consumer client portfolio
• Develop and implement strategic plans to drive business growth and achieve financial
• Manage and develop client relationships to deliver client growth
• Identify new market opportunities and trends to stay ahead in the local PR landscape
• Play an active role in lead generation and business development efforts and the conversion of clients
• Devise and oversee the implementation of first-class strategies with their senior reports for clients
• Provide effective leadership to a talented team of PR and social professionals, fostering a collaborative and innovative work environment.
• Mentor and develop team members, encouraging continuous learning and professional growth
• Oversight of the Melbourne office administration function.

About You

• Australian visa holder - will consider visa sponsorship for a stellar candidate
• Tertiary qualified 12+ years of agency experience in the PR industry
• Proven experience in a senior leadership role within a PR agency delivering integrated earned-first campaigns for global brands
• Strong business acumen and strategic thinking
• Excellent communication, collaboration and interpersonal skills
• Demonstrated success in client relationship management and business development
• Ability to inspire and lead a team to achieve exceptional results
• Delivery of best practice multichannel storytelling with exceptional writing skills
• Experience in B2B and B2C storytelling
• Experience delivering in a fast-paced environment and displaying logical thinking, forward planning, and the ability to manage up and down
• An established network of relationships with media, influencers, suppliers and key stakeholders
• Excellent presentation skills
• Team time management and budget experience
• Technology skills (MAC & Google Drive savvy)
• Media measurement/evaluation skills

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, and continue to welcome Thrive 'boomerangs' back to the agency. . Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

 Thrive values work-life integration including hybrid flexible working (currently Mondays and Fridays work-from-home) and delivers many benefits from wellbeing days and initiatives through to early knock-off Fridays. Thrive fosters & supports a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Ready to make waves with us locally and globally?

Visit us here for more information - www.thrivepr.com.au.

If you value accountability, curiosity, integrity, collaboration and are passionate about what you do then our values are aligned. Please apply via LinkedIn or email a cover letter and resume to: [email protected].

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

• Lead and manage large scale commercial occupier projects as the key client interface
• Participate in local and national commercial sector groups.
• Developing and leveraging industry relationships and preparing strategies from a business generation and project delivery perspective
• Lead the pre-delivery phase of projects (strategy, site search and AFL/Lease negotiations)
• Lead the delivery phase of projects through to successful completion.
• Managing all aspects of project administration, budgets, timelines, risks and reporting and quality.

Tryzens is an international digital commerce agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.

We are People First and believe that empowered happy people achieve more. We're Customer-Centric and our customers’ growth is our success. We believe that Collaboration and Innovation drive the greatest results and Integrity, Trust & Transparency build lasting relationships. We started in London, but have expanded to have operations in Melbourne, Sydney, Sofia, and Trivandrum with 300+ team members serving 45+ international brands.

As a Principal Strategy Consultant, Digital Commerce at Tryzens, you will be responsible for driving digital commerce transformation and growth strategies for our clients. Your role will involve working closely with client stakeholders and internal teams to formulate and execute strategic plans that align with client objectives and drive business results.

You will be a trusted advisor to clients, providing industry expertise and thought leadership to help shape their digital commerce strategies. You will conduct in-depth analyses of client's businesses, market trends, and competitive landscape to identify growth opportunities and recommend actionable strategies.

To excel in this role, you must have a deep understanding of the digital commerce landscape, strong business acumen, and exceptional strategic thinking skills. You must be able to communicate complex concepts in a clear and concise manner and build strong relationships with clients and internal teams

• Minimum of 8 years of experience in strategy consulting, digital commerce, or related fields
• Proven track record of developing and implementing successful digital commerce strategies
• In-depth knowledge of the digital commerce landscape, industry trends, and best practices
• Strong strategic thinking and problem-solving abilities
• Excellent analytical and research skills
• Ability to effectively communicate complex concepts and recommendations to clients and internal teams
• Exceptional presentation and storytelling skills
• Strong business acumen and understanding of financial metrics
• Experience working with cross-functional teams and managing multiple stakeholders
• Ability to work independently and in a fast-paced, dynamic environment
• Bachelor's degree in business, marketing, or a related field (MBA preferred)
• Experience in the retail or e-commerce industry is a plus
• Proficiency in data analysis and visualization tools
• Willingness to travel as needed

• Flexible working hours.
• Flexibility to work hybrid - either from home or in our offices.
• Opportunities for training and development.
• Team social events.
• 2 charity/volunteer days per year.
• 25 annual leave days per employment year.
• Day off for your birthday.
• Enhanced parental leave policy.
• Client discounts.
• EOFY and Christmas parties each year.

More info about Tryzens here: http://tryzens.com/

We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.