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MedHealth

Customer Service Officer

Full-time

Sydney

Customer Service

11 months ago

Supporting the day-to-day delivery of appointmentsResponding to and actioning the day-to-day general administrative, scheduling, and booking queries v..

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White Fox Boutique

Customer Service Representative

Full-time

Rosebery, New South Wales

Customer Service

11 months ago

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has..

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Rentokil Initial

Customer Service Consultant

Full-time

Albury, New South Wales

Customer Service

11 months ago

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Albury. In this role, you will b..

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Albury.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

Receiving inbound calls and email enquiries from domestic customers
Proactively making outbound calls to our existing customers to promote our products and services
Resolving customer queries quickly and accurately
Scheduling appointments for residential customers
Converting incoming enquiries into sales opportunities
Liaising with your fellow colleagues
Meeting call and internal sales targets
Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

Experience working in customer service or call centre environments (essential)
Demonstrated experience in phone sales and converting enquires into sales
Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
Proficient with communicating verbally and electronically
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to focus on delivering a 'wow' experience to customers
Ability to work in a team environment to support fellow colleagues
Professional, reliable and punctual.
Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

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Redox

Customer Support Officer - Laverton North, Victoria

Full-time

Laverton North, Victoria

Customer Service

11 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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Respect

Personal Care Assistants

Full-time

Swan Hill, Victoria

Administrative / Clerical

11 months ago

We are seeking dedicated individuals to join our aged care facility, where you'll provide essential support and companionship to our residents.The Org..

We are seeking dedicated individuals to join our aged care facility, where you'll provide essential support and companionship to our residents.

The Organisation:

Respect Group Limited is a rapidly growing, not-for-profit, progressive, and purpose driven aged care provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Positions:

We are currently seeking experienced and motivated Personal Care Assistants to join our team at our Alcheringa aged care home in Swan Hill, VIC.

The successful candidates will join our dynamic and supportive care team and will provide competent personal care, support and assistance to our residents under the direction and guidance of the senior clinical team.

Key responsibilities

Provide personal care to assist residents to maintain independence and dignity with respect to activities of daily living and lifestyle.
Attend to meal delivery and refreshments as required.
Record observations on relevant assessment charts and documents any observed exceptions to the care plan in the progress notes; and reports such to the EN/RN.
Check residents daily menu requirements.
Attend to duties as allocated and or delegated by the RN/EN, including general ward duties.
Any other task not defined but within the employees skills, as directed by the organisation.

Essential:

Current National Police Certificate (or ability to acquire).
Relevant Certificate III Qualification.
Demonstrated verbal and written communication skills.
A current NDIS Worker Screening Check. Respect will assist each successful candidate to obtain the required certification.

Desirable:

Experience in residential aged care.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

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Rentokil Initial

Trainee or Licenced Pest Control Service Technician

Full-time

Gold Coast, Queensland

Art / Design / Entertainment

11 months ago

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be..

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

Working for the world’s largest pest control company
A fully-maintained company van including fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots and all the tools you need
Comprehensive induction, training and qualification
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Valid manual Australian driver’s license
As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

Experience working independently to achieve set targets
Ability to communicate to internal stakeholders and clients both verbally and in writing
Confident using a mobile phone service app/tablet
Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

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Redox

Customer Support Officer - Bibra Lake, Perth

Full-time

Bibra Lake, Western Australia

Customer Service

11 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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Rentokil Initial

Cleaner Driver - Hygiene Service Technician

Full-time

Hallam, Victoria

Others

11 months ago

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a Hygiene Service Technician - ..

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a Hygiene Service Technician - Cleaner Driver with Initial Hygiene (A Rentokil Initial company) could be what you are looking for.

Initial Hygiene provides a dedicated and expert hygiene service. It offers the widest range of washroom hygiene services including the provision and maintenance of products and cleaning services.

We have roles available across the country. We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, based out of our Hallam depot, servicing all around Melbourne.

If you’re looking for a job that offers autonomy, flexibility, and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we would love to hear from you.

Benefits of being part of the Initial Hygiene team:

A fully-maintained company van including a fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots, and all the tools you need
Comprehensive induction, training, and qualification
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory, or cross-functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Current and valid Australian driver's license
Eligible to work full-time in Australia
Cleaning or related industry experience
The ability to work independently to achieve set targets
The ability to communicate to internal stakeholders and clients both orally and in writing
Manage, maintain, and build upon client relationships
Confident using a mobile phone service app/tablet

As part of the recruitment process, you will be required to complete pre-employment medical, references, and police check

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Quick Apply

Eco Outdoor

Customer Service and Fulfilment Coordinator

Full-time

Banyo, Queensland

Customer Service

11 months ago

About the Role:A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Serv..

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
Organizing the day-to-day order fulfillment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
Liasing with external freight partners to coordinate deliveries all over Queensland
Establishing priorities and meeting deadlines
Managing stock to ensure customer lead times are minimised and stock is allocated efficiently
A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
Experience in NetSuite is highly advantageous

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Rentokil Initial

Initial Service Technician

Full-time

Bathurst, New South Wales

Customer Service

11 months ago

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initi..

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Bathurst/Lithgow area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

A fully-maintained company van including fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots and all the tools you need
Comprehensive induction, training and qualification
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Valid driver’s license
As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Quick Apply

AtlamGroup

Field Service Electrician

Full-time

Kewdale, Western Australia

Customer Service

11 months ago

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all a..

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

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AtlamGroup

Support Services ManagerArcherfield, QLD

Full-time

Archerfield, Queensland

Customer Service

11 months ago

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge tech..

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge technology from across the globe. Boasting a team of over 350 professionals spread across Australia, Southeast Asia, and New Zealand, we are a thriving business committed to fostering exceptional career opportunities within an unparalleled company culture. About the Role: Position Partners is seeking a Support Services Manager to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customers derive maximum benefit from OT platforms. Covering QLD, NSW, VIC, TAS, NZ, and South-East Asia, this position works closely with the West Australian team. Utilizing state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: – Provide effective leadership to the remote support teams facilitating customer support on their OT journeys. – Manage the supply of resources, parts, and equipment for planned and unplanned maintenance. – Coordinate and conduct scheduled meetings with customers. – Oversee communications and relations with the onsite Technical Services team, emphasizing support and preventive maintenance. – Maintain a detailed case management system for all active cases. – Manage all facets of predelivery processes and process RMA’s. – Gather, report, and communicate customer feedback on service, technology, and product delivery. About You: To excel in this role, you should possess: – Previous support experience, ideally supporting field service technicians directly or at a higher level. – Interest in developing a comprehensive business understanding and broad technical knowledge to enhance support provision. – Experience delivering technical training to field service technicians and customers. – Background in spatial science. – Site networking experience (WiFi, UHF, VHF, Network RTK). – Experience with high-precision machine guidance and fleet management systems. – Basic understanding of SQL/MySQL server databases. – Strong judgment and attention to detail with a focus on risk management and urgency. – A customer-centric approach. – Advanced project administration and leadership skills. Why Choose Us? At Position Partners, our team comprises individuals with diverse skill sets and expertise, where every idea and contribution receive recognition and appreciation. Irrespective of your role, joining us means having the chance to enact meaningful change, stay at the forefront of technological advancements, collaborate with passionate professionals, and chart a progressive career path. Recognizing the dynamic landscape of technology, we prioritize continuous learning and professional development for all team members. Our commitment to fostering work-life balance includes genuine flexibility, generous parental leave benefits for primary and secondary caregivers, wellness initiatives, and more. Diversity and inclusivity are fundamental values at Position Partners.…

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AtlamGroup

Client Advocate (Administration & Customer/Patient Reception)

Full-time

Townsville, Queensland

F&B / Tourism / Hospitality

11 months ago

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and comm..

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and community-driven environment. As a Client Advocate and first point of contact for clients when they visit the clinic, a day in the life will be greeting and building rapport with clients, assisting them with bookings and consultations, managing all documentation and medical forms/claims, and ensuring every client visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with the largest independent, Australian-owned, National healthcare provider specialising in hearing. Our client is renowned for working collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide a full range of diagnostic assessments for adults and children. A company that values and supports its employees, our client provides career progression opportunities to enable their team to grow, evolve, and find longevity. Description A dynamic and innovative opportunity has been presented for a Client Advocate specialising in Administration & Customer Care to join our client in Townsville, QLD. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advocate role provides overall support and coordination to clinics for all front desk requirements for audiologists, GP referrals and our valued patients. Managing clinics administration, medical documentation, and Medicare requirements Provide a high level of customer service at all times Greeting and liaising with patients upon arriving at the clinic. Book and confirm appointments with the online scheduling tool. Maintain a high standard of compliance. Manage the Client database to ensure accuracy. Maintain a professional relationship with patients and ENT Specialists and a high standard of phone etiquette to manage a high volume of outgoing and incoming client service calls. Profile To be considered for this role, you will be/have: Previous experience working with a medical/healthcare background is preferable. Proven experience within an administration role, demonstrating high compliance. An enthusiastic and approachable individual, priding themselves on efficient reception support and coordination. A highly organised and motivated individual with the ability to multitask. A highly driven individual determined to exceed KPIs/ targets. Demonstrate and promote high standards of patient care. A minimum of 2 doses of the Covid-19 vaccination is required. In return, our client offers Attractive salary with great company benefits. Comprehensive training, as well as career and learning development opportunities A collaborative, supportive and down-to-earth team and clinic environment. Discounted Private Health Insurance and other benefits and products. And much more Job Offer This is a Full-Time position based in Townsville, QLD, offering a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career. How to apply Please click APPLY NOW! Or, if you would like to find…

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AtlamGroup

Administration Officer - Transit Care Hub and Interim Admission Centre , Queensland Health

Full-time

Brisbane, Queensland

Customer Service

11 months ago

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of appro..

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About the Role The purpose of this role to respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate efficient service delivery within the dynamic environment of the Transit Care Hub and Interim Admissions Centre. Find out about the role in more detail and how to apply in the attached Role Description. Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day. We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team.

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AtlamGroup

Customer Service

Full-time

Eagle Farm, Queensland

Customer Service

11 months ago

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon..

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

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THE TRUSTEE FOR THE PINNOCK FAMILY TRUST

Centre Leader

Full-time

Ballina, New South Wales

Customer Service

11 months ago

Will be responsible for the day to day running of the Ballina Centre, being accountable for meeting monthly targets, ensuring customer service standar..

Quick Apply

AtlamGroup

Field Service Technician

Full-time

Kings Park, New South Wales

Customer Service

11 months ago

Position Requirements:Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHi..

Position Requirements:Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position.Want to be part of a company that is dynamic and is rapidly expanding?Looking for career development with growth and success?Friendly team with excellent track record - great cultureAt Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Kings Park Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service works.Provides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.Maintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements and maintaining customer confidentiality.Documents service and installation actions by completing forms, reports, logs and records. Informs Service Manager when the job is ready to be invoiced.Explores sales possibilities with customers utilizing their scope of speciality and by utilizing cross departmental specialists.Investigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfied.Prepare service quotations and follows up the quotation with the customer. Ensures a job is opened in SAP once a Purchase Order Number is received.Notify the Service Manager of any equipment that has been brought back to the workshop for strip and assessment, overhaul etc.Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorized representative.Ensures all site documentation including inductions, licences and training is up to date.Monthly checking of vehicle equipment lists and reordering of equipment as required.Be well presented at all times while representing Bosch Rexroth while undertaking external service work.Fosters efficient and effective management in his scope, enhances quality management and…

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AtlamGroup

Hydraulic Hose Fitter / Mobile Service Technician (WA - PORT HEDLAND)

Full-time

Port Hedland, Western Australia

Information Technology

11 months ago

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE OR..

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE ORGANISATION This company is an international success story specializing in mobile 'on site' service and replacement of hydraulic and industrial hoses. Our client is expanding again due to continued positive growth and a philosophy based on service excellence and a proactive and planned business approach. They are seeking the appointment of a Mobile Sales & Service Technician for the Service and Supply Centre. THE ROLE You will actively promote and provide the company's services and products in the 'field' to manufacturers, industrial plants, construction, mining and petrochemical / refinery industries as well as end users. Duties include: Sale, Assembly and Fitting of Hydraulic Hose, Fittings and accessories. fluid transfer solutions including fitting and assembling hydraulic and industrial hoses Cutting, threading, bending and installing hydraulic and pneumatic pipes and lines Drilling holes and tapping threads for bolting parts together, and assembles parts and sub-assemblies Verifies alignment of, and clearances between, components using measuring instruments Cleans and lubricates assembled articles Test-assemble articles in workshops and onsite to ensure accuracy of fit Mobile sales Working with Prime Movers, Trailers, Excavators, Loaders, Dumpers, Drill Rigs, Fixed Plants, Concentrators, Crushers etc THE CANDIDATE Ideally trade qualified Fitter & Turner, Mechanical/Hydraulic Fitter with an understanding of hydraulic systems Experience with Axera Sandvik & Atlas Copco Simba drill rigs Previous experience in hydraulics an advantage, but not essential Full product training will be provided and excellent career opportunities exist After hours availability is a pre-requisite Excellent written and verbal English communication skills Excellent Customer service focus and ability to maintain and grow customer base including up selling Ability to read engineering drawings and hydraulic schematics desirable Outgoing personality with the ability to promote the company's services and products Ability to meet deadlines and targets Desire to live in very regional Australian country town, and be loyal to the company Mature attitude and ability to work unsupervised Ability to obtain Australian Drivers licence Motivated, self starter, team player Ability to work hard and in harsh climates This is an excellent opportunity in this solid international organization that keeps getting stronger. An excellent remuneration package including a fully maintained service vehicle will be negotiated to the right candidates. Apply via this website or send resume and cover letter to [email protected] with Ref: 1089059C

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AtlamGroup

Medical Receptionist

Full-time

Brisbane, Queensland

Health / Beauty / Fitness

11 months ago

About the company: Chandler Macleod is seeking a Medical Receptionist to join our client’s office of leading medical experts, providing specialist a..

About the company: Chandler Macleod is seeking a Medical Receptionist to join our client’s office of leading medical experts, providing specialist advice locally, regionally and nationally, on a range of issues. This opportunity will be located in an inner-city location and operate on a permanent full-time basis. You will report to the Managing Director, in a corporate, close-knit environment where you will become an integral member of the team. About the role: Providing the highest level of customer service both on the phone and in face-to-face interactionsAnswering phones and emails and directing appropriatelyBe the face of the company and welcome visitorsRetrieve medicolegal paperwork from clients in time for appointments, while considering regional locations and possible reading time for specialistsReporting stock levels of stationery and equipment to Client Services CoordinatorConfirm patient attendance and notify Managing Director of any issues the day before the appointmentEnsure all consulting suites are set up correctly, and kept clean after every appointment, with towels and bedding kept replenishedOrganise and tidy office and front desk, as well as ensuring dishwashing is doneWork collaboratively with other team members to contribute to the smooth and successful running of the business About you: Administration experience is essential, and desirably in the legal or medial industryIntermediate to advanced Microsoft office skillsProven high level of customer service and communication skillsProactive, friendly, courteous, and professional demeanourAbility to work autonomously and as part of a teamHigh standard of personal presentationAbility to grasp new programs Benefits: Immediate startInner City locationFull time hours, Monday to Friday 8am – 5:30pm, with ability to finish earlier when all work is completed for appointments the next dayClose-knit office culture To be considered please APPLY NOW or contact Claudia Alzamora for a confidential discussion about the role on 07 3003 7736

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AtlamGroup

Business Trainee : Education Support Officer: Office Administrator - Student Records

Full-time

St Kilda, Victoria

Business Management / Project / Planning

11 months ago

POSITION OVERVIEW Are you passionate about kickstarting your career in an inclusive college that values diversity and fosters respect for differences?..

POSITION OVERVIEW Are you passionate about kickstarting your career in an inclusive college that values diversity and fosters respect for differences? NextGen Jobs is currently seeking a Business Trainee to join the team and contribute to the priorities of St Mary's College in teaching and learning, all while earning a Certificate III in Business Administration. If you're ready for an exciting opportunity that aligns with your goals, we invite you to apply and be part of our dynamic community. This 12 months Traineeship is based in Windsor and the the primary objective of this role is to provide reception, administration and first aid support to the College. The role requires undertaking a range of complex and often competing tasks, managing deadlines and schedules, responding to circumstances as they change, whilst at the same time, projecting a warm and welcoming spirit to students, colleagues and community members. Service excellence, flexibility and teamwork are essential requirements of the College and hallmarks of the staff who work in administration at St Mary’s College. Key Accountabilities Faith Dimension Support the faith, religious dimensions and values of the Catholic Church and Edmund Rice Education Australia (EREA). Participate in St Mary’s College community activities that uphold the objectives and traditions of EREA and the four EREA Touchstones: Liberating Education, Inclusive Community, Gospel Spirituality and Justice and Solidarity. Attend College services, mass, assemblies, community, and faith days as required by the Deputy Principal. Professional Conduct Be familiar with and comply with the College’s policies including, but not limited to, the Child Safeguarding (Safety and Wellbeing) Policy, Child Safety Code of Conduct and the EREA Code of Conduct. Assist in the provision of a child-safe environment for students. Contribute to a healthy and safe work environment and compliance with all safe work policies and procedures. Demonstrate professional and collegiate relationships with colleagues. Represent the College in a positive and professional manner to students, parents, professional bodies, and the wider community. Deal with sensitive and confidential information in a professional manner. Adhere to the College’s Professional Dress Code. Professional Development Demonstrate a commitment to ongoing professional development. Be open to researching areas of interest relevant to directions provided in the College strategic plan. Continue to develop ICT skills as technologies evolve. Participate in the staff appraisal process. Attend College meetings, staff professional development and faith development sessions where appropriate. With the approval of the Business Manager, attend professional development courses and training days. Administration Provide administrative support to the College Registrar/Executive Assistant to the Principal throughout the student enrolment process. Set up and maintenance of student files and records on College database and enrolment systems. Liaising with parents to ensure all required student documentation is provided to the College in a…

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AtlamGroup

Participant Support Officer - Lismore

Full-time

Lismore, New South Wales

Customer Service

11 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

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AtlamGroup

Field Service technician

Full-time

Regency Park, South Australia

Customer Service

11 months ago

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experience..

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent positionCompany Tool of Trade vehicleCompany laptop, and mobile phoneExciting, challenging and rewarding position with a market leading companyExcellent working conditionsGood team environment with a strong company culture and valuesAgency Applications will not be accepted for this position. As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation.It enables fully connected applications with intelligent components, tailored system solutions, and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

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AtlamGroup

Executive Support Assistant

Full-time

Brisbane, Queensland

Customer Service

11 months ago

About the company: Our client is looking for an experienced Executive Support Assistant to join them for a 3 month period. A great opportunity for a..

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ICTECHNOLOGY PTY LTD

Level 2 Helpdesk Support Engineer

Full-time

Chullora, New South Wales

Customer Service

11 months ago

ICTechnology is an MSP (Managed Service Provider), specialising in network management, technical support, security, digital marketing, and most import..

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Minor International

Night Guest Service Agent

Full-time

Melbourne

Customer Service

11 months ago

We currently have an exciting opportunity for an experienced professional to join Oaks Melbourne on Collins Hotel as Night Guest Service Agent in a Fu..

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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.

Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.