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NCN HEALTH

Enrolled Nurse and Registered Nurse - Permanent - Full Time - Residential Aged Care - NCN

Full-time

Numurkah, Victoria

Health / Beauty / Fitness

11 months ago

Position: Enrolled and Registered Nurses - Residential Aged CareLocation: Numurkah, Cobram and NathaliaEFT/Hours: Various roles available..

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AtlamGroup

Customer Service Team Member

Full-time

Horsham, Victoria

Customer Service

11 months ago

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role: Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved: Provide our customers with the best experience across the store Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you! You’ll need: A genuine passion for customer experience To be able to approach, connect and confidently interact with customers An eagerness to learn about products and services To act with integrity, be safe and do your best The availability to work flexible hours (including late nights, early mornings and weekends) Interested to apply? As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you’ll receive a personality profile which will tell you a little bit more about yourself. If successful, you will then be invited to complete an online video interview by email. Don’t worry,…

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Newly

Care Coordinator

Full-time

Thornlands, Queensland

Customer Service

11 months ago

We’re currently looking for a full time Care Coordinator to join our Home Care teams servicing our Queensland – Thornlands Region. The main aim ..

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AtlamGroup

APS3 Participant Support Officer - Warrnambool

Full-time

Warrnambool, Victoria

Customer Service

11 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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AtlamGroup

Field Service Diesel Technician / Mechanic

Full-time

Horsham, Victoria

Customer Service

11 months ago

Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams tea..

Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams team based out of our Horsham branch. This is a full-time permanent position, working a 5 x 2 (Monday - Friday) roster. If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our customers, this could be a perfect fit for you. Your typical day will include: Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines Providing outstanding customer service to our loyal customers Compiling and completing accurate reporting Working autonomously to manage your time and maximise efficiency Maintaining a safe and clean work environment Liaising with our internal service and parts department Maintaining a William Adams service vehicle ABOUT YOU To be considered for this role you will have the following skills, experience and attributes: Be a qualified Diesel Technician with extensive experience with Caterpillar machines (or similar) Be able to service customers and their equipment to a very high standard Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have) A proactive and positive attitude, with strong work ethic A strong commitment to safety, health & environment procedures Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded) Proven ability to be self-motivated and to work unsupervised WHAT IS ON OFFER?... A base rate up to $42 - $48 per hour (dependent on roster & skill level) Allowances Leave Loading Super Uniforms (laundered) PPE Tool Loans (interest free) Fully equipped service vehicle Overtime (plenty on offer) RDO for 5x2 roster OEM Tooling Cat parts store discount Ongoing training & development Relocation assistance up to $5000 for eligible candidates Flexible family friendly roster options Career progression opportunities Trade upgrade opportunities Employee Assistance Program Employee Referral Program – refer a mate & receive up to $3000 Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF more! If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you! Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

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AtlamGroup

Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Full-time

Emerald, Queensland

Sales / Marketing

11 months ago

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been pr..

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY. We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing Stocktakes Invoicing Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business About You: To be successful, it is desirable if you can demonstrate: High quality customer service Experience and a passion for sales Ability to work in a team Demonstrate a keen interest in learning and building your expertise Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded) Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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Minor International

Night Guest Service Agent

Full-time

Caloundra

Customer Service

11 months ago

We currently have an exciting opportunity for an experienced professional to join Oaks Sunshine Coast Oasis Resort as Night Guest Service Agent in a P..

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Minor International

Guest Service Agent

Full-time

Coolangatta

Customer Service

11 months ago

The Oaks Gold Coast Calypso Plaza Suites are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to ..

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Catholic Healthcare

Community Support Worker (Respite Cottage & Day Centre)

Full-time

Dubbo

Customer Service

11 months ago

Community Worker (Respite Cottage & Day Centre)Fixed work locationPermanent shifts availableNot for profit salary packaging (pay less tax)Are..

Community Worker (Respite Cottage & Day Centre)

Fixed work location
Permanent shifts available
Not for profit salary packaging (pay less tax)

Are you experienced in supporting people living with dementia?
Do you love providing environments and experiences for people to have fun and improve wellbeing?

The Position

We have an exciting opportunity in our Respite Cottage and Day Centre in Dubbo for an experienced community worker. This role is as diverse as it is rewarding, ensuring that each day you come to work, you will experience something new and will have had a positive impact on someone’s life. Weekend work required with generous penalty rates on offer.

In this role you will find yourself

Participate in meaningful activities with clients with dementia
Providing high level support to clients living with dementia
Helping with meal preparation and general housekeeping
Providing personal care for those that require it

To be successful for the role you will have

Certificate III in Aged Care
Experience supporting people with Dementia
Previous experience working within an aged care environment
Able to effectively facilitate group activities
A strong work ethic along with a sense of fun
Time Management and thinking on your feet in a fast paced and ever changing environment
Proof of COVID Vaccinations

Our Benefits:

Access to Not For Profit Salary packaging (Tax benefits that increase your take home pay)
Ongoing training and development to grow your career
Values-based organisation, we employ people of all faiths
Work independently with team support

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD. Our values of Courage, Compassion and Integrity sit at the core of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

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AtlamGroup

Senior Customer Strategy Advisor

Full-time

Brisbane, Queensland

Customer Service

11 months ago

Senior Customer Strategy Advisor Req. Id: 6858 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Queensland Rail's ..

Senior Customer Strategy Advisor Req. Id: 6858 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Queensland Rail's purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting communities through a modern, world-class rail service. We are currently seeking a Senior Customer Strategy Advisor (AS6) to join the Customer Insights & Strategy team on a permanent basis. This role is based in Brisbane CBD with starting base salary is $125,001 plus 12.75% superannuation. About the role Reporting to the Team Leader, Customer Strategy, the Senior Customer Strategy Adviser will be responsible for: delivery of strategic customer experience initiatives. the development and delivery of customer experience related communication and engagement plans. management of customer experience documents and engagement platforms. Please see position description for a full list of responsibilities: Senior Customer Strategy Adviser Skills and Experience Required: Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Change management – change management experience gained within a large and complex organisation (desirable). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support to develop your experience and skills. Access to Fitness Passport – a discounted workplace health and fitness program giving you and your family unparalleled access to a wide range of gyms and pools throughout the state. We pride ourselves on our Safety Culture, we ‘work safe’ so that everyone goes ‘home safe’. How to Apply: Click the “Apply” button to submit your resume and cover letter (explaining why you’re a good fit for this role) by the deadline: 11:59 PM on Tuesday, 16 January 2024. Please do not email your application.…

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AtlamGroup

Team Leader Customer Strategy

Full-time

Brisbane, Queensland

Customer Service

11 months ago

Team Leader Customer Strategy Req. Id: 6881 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Our purpose is to pro..

Team Leader Customer Strategy Req. Id: 6881 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Our purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting community through a modern, world-class rail service. We encourage a safe, innovative, and inclusive environment where you can deliver quality service while expanding your career and achieving your professional goals. If you thrive in an environment where motivation, teamwork, and forward thinking are paramount, then a career with Queensland Rail could be the right step for you! About the Role The Customer Insights & Strategy team is searching for a dedicated and experienced Team Leader Customer Strategy (AS7). Reporting to the Manager Customer Insights and Strategy, you will be responsible for: researching and identifying opportunities to improve the Queensland Rail customer experience. planning and delivering strategic customer experience initiatives. developing and implementing plans to promote a customer centric culture across the organisation. developing and delivering customer engagement programs. Remuneration: This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $139,943 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments. For a full list of responsibilities, please review the position description: Team Leader Customer Strategy Skills and Experience Required: Leadership – experience leading teams, projects, change and engagement strategies (essential). Strategy – experience gathering and interpreting data from multiple sources, identify accurate insights and developing key strategic objectives and associated delivery plans (essential). Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support…

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NEXTDC

Customer Service Representative (Casual)

Full-time

Brisbane

Customer Service

11 months ago

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEX..

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Catholic Healthcare

Community Support Worker - In Home Aged Care

Full-time

Dee Why

Customer Service

11 months ago

Community Support Worker - In Home Aged Care Casual position $37.13 - $38.80 per hour (Including casual loading) + SuperFlexible start ..

Community Support Worker - In Home Aged Care

Casual position $37.13 - $38.80 per hour (Including casual loading) + Super
Flexible start & finish time - choose your hours!
Significant training & support provided – No experience needed!
Km reimbursement + Paid travel time + Leave loading

The Position:

We are currently recruiting passionate and caring individuals who are looking to make a difference in our Aged Care clients lives by assisting them to live at home independently for as long as possible.

You do not need to have any previous experience to apply for this role, we will teach you everything!

You will be travelling through the Northern Beaches & will need to have some availability during weekdays Monday to Friday between 8am-5pm. (Preferably 2-5 days)

About the Role:

Provide quality personalised care to our valued aged care clients in their own homes through services such as:

General household tasks such as vacuuming, mopping, ironing, cleaning bathroom & kitchen, changing beds, hanging up washing etc
Personal care such as showering, dressing, grooming and toileting
Meal preparation
Social Support
Respite
Transport to appointments and shopping etc

Requirements for the role:

An Australian driver's licence and a reliable insured motor vehicle is essential
Reliability and compassion for the elderly
Strong communication skills and a positive attitude
Certificate III in Aged Care or equivalent - advantage but not essential, you can complete this through our traineeship program
Previous experience as a Home Care Worker will be highly regarded but not required
Evidence of Flu & Covid vaccinations

Our Benefits:

Hour rate + 11% Super + Km Reimburse (92cents per KM) + Paid travel time
Access to Not For Profit Salary packaging (Tax benefits that increase your take home pay)
Certificate 3 in individual Support & First Aid & CPR certificates at no cost to you!
Values-based organisation, we employ people of all faiths
Visit the same clients each week
Work independently with team support

About us:

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD. Our values of Courage, Compassion and Integrity sit at the core of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Apply online now.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch

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Datacom

Service Desk Agent

Full-time

Melbourne, Victoria

Customer Service

11 months ago

Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6:30am to 10:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
We aim to have everyone ITIL certified in their second year!
We offer options for you to interview virtually.
Best in class rewards and recognition program including awards and corporate retail discounts on tap.
Paid Parental Leave
Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

Self-starters who are motivated to kick-start their careers in technology
Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
Customer-centric superstars — we pride ourselves on delivering our best work to our customers
Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to clearance requirements Australian working rights and ability to pass national police check is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Datacom

Service Desk Agent

Full-time

Canberra, Australian Capital Territ

Customer Service

11 months ago

Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 7am to 7pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
We aim to have everyone ITIL certified in their second year!
We offer options for you to interview virtually.
Best in class rewards and recognition program including awards and corporate retail discounts on tap.
Paid Parental Leave
Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

Self-starters who are motivated to kick-start their careers in technology
Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
Customer-centric superstars — we pride ourselves on delivering our best work to our customers
Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Retinue

Customer Success Consultant

Full-time

Canberra, Australian Capital Territ

Customer Service

11 months ago

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking,..

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to rapid expansion across Australia, we are now looking to expand our customer success team in Canberra. Remotely based, this role supports the onboarding of our newly signed SME clients, transitioning their accounting and payroll to Retinue. This role plays a critical part in supporting the seamless transition of new customers to our services, and our reputation as a customer focused business. If you're looking for a varied role with flexibility, opportunities to travel and career progression, then look no further!

Key Responsibilities

Be the primary contact for newly signed clients during the onboarding process, supporting a seamless transition to Retinue
Conduct online and face-to-face onboarding meetings, gaining the relevant information to help our Accounting teams best transition them to our services and support them on an ongoing basis
Work with our SME clients to understand their needs, challenges, and goals, and set expectations on how we can deliver on these within our service capabilities.

Upskill clients on Xero software, ensuring a smooth transition and successful adoption of the platform
You may be required to travel to clients’ worksites daily. You will enjoy the variety and freedom that comes with travelling across Canberra, surrounding areas and even interstate

Requirements

At least 1 year in a face-to-face, customer centric role. Ideally, dealing with SME clients
Previous experience within customer success, account management or sales highly regarded
Valid Australian drivers license and access to a vehicle on weekdays
You are a people person and thrive off collaborating with customers from varied backgrounds and experiences
As a non-selling role, this role may suit someone who enjoys the customer aspect of face to face selling but is no longer driven by business development

Benefits

$80k + super salary (depending on relevant experience)
Full training provided! No experience required in the finance space, although advantageous. We will provide you with all the tools you need to succeed in this role
Yearly overseas holiday for our top performers across the business
Financial support with any formal studies relevant to your role
Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
Employee and client referral programs, help us grow our business and be rewarded!
Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

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Datacom

Customer Service Representative

Full-time

Modbury, South Australia

Customer Service

11 months ago

Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians!We are hiring Customer Service Roles to ..

Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians!

We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

As a Customer Service Representative, you will be providing essential services to people across Australia and the world.

About The Role

As a Customer Service Representative supporting the Department of Home Affairs team, you will be providing support services to customers in relation to visa, citizenship, trade and customs related matters.

Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer.

With access to knowledge content, extensive training and leadership support, you will work in a fast paced, but rewarding role where each call enables you to help a client become more self-sufficient.

Operating Hours
This is a Full-Time opportunity, we require full availability across our operating hours, Monday to Friday between 7:00am and 7:00pm, with shifts scheduled on a rotating roster.

Skills & experience

High attention to detail
Excellent customer service skills
Patience and empathy towards people in difficult situations
A team player focus, working collaboratively to exceed expectations
Clear communication skills to customers and stakeholders
Punctual and reliable
Experience adhering to KPI's
Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
A willingness to complete an AGSVA Baseline clearance and a Home Affairs Employee Suitability Clearance (ESC).
Due to clearance requirements Australian Citizenship is required

Benefits

Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
Datacom oﬀers its people the ability to make a real diﬀerence and develop their careers within a supportive environment.
We offer options for you to interview virtually.
Best in class rewards and recognition program including awards and corporate retail discounts on tap.
Paid Parental Leave
Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Quick Apply

Datacom

Customer Service Representative

Full-time

Modbury, South Australia

Customer Service

11 months ago

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!We are hiring Customer Service roles to su..

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

High attention to detail
Excellent customer service skills
Patience and empathy towards people in difficult situations
A team player focus, working collaboratively to exceed expectations
Clear communication skills to customers and stakeholders
Punctual and reliable
Experience adhering to KPI's
Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
Due to clearance requirements Australian Citizenship is required

Benefits

Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
Datacom oﬀers its people the ability to make a real diﬀerence and develop their careers within a supportive environment.
Best in class rewards and recognition program including awards and corporate retail discounts on tap
Paid Parental Leave
Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Quick Apply

AtlamGroup

Customer Sales & Service Coordinator

Full-time

Campbellfield, Victoria

Customer Service

11 months ago

Customer Sales & Service Coordinator CAMPBELLFIELD Competitive salary sales bonus scheme Non-customer facing role Exceptional Benefits A great opp..

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AtlamGroup

Field Operation Support Officer

Full-time

Deer Park, Victoria

Customer Service

11 months ago

About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has de..

About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has delivered a wide range of employment and training solutions to our industry partners. As a Group Training Organisation (GTO) and Registered Training Organisation (RTO), AGA works across many industries and vocations as a specialist provider of apprenticeship and traineeship services. AGA offers a complete apprenticeship service to both the apprentice/trainee and the employer.About the role:AGA is currently seeking a GTO Field Operation Support Officer to join the Administration team, based at the Deer Park office. The successful candidate will report to the GTO Administration Team Leader, and will be primarily responsible in providing support to the GTO Field Officers. The Field Operation Support Officer will complete data entry, apprentice record management, filling and ordering of equipment as requested by Field Officers.This full-time position involves various administrative tasks within the role, contributing to essential administrative functions while upholding the utmost confidentiality and privacy of client data and records. About you:Excellent written and verbal communication skillsComputer literate, high level computer skills and broad experience across a number of applicationsAbility to work with a range of people and to respond to inquiries promptlyStrong attention to detailStrong time management and organisational skillsPrevious administration experience required Understanding of Group Training desired, not essentialUnderstanding and demonstration of a proactive approach to safety within their workplaceApplicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant.What you will do:Maintain and manage database, ensuring entries are accurate and up to date.Liaise with Field Officers supporting by preparing documentation, data entry, maintaining apprentice/trainee files.Run regular reports for the GTO Administration Team Leader in relation to unplaced apprentices, unsuccessful completions and assist in the compilation of monthly data related to GTO and Field Officer performance.Field queries from apprentices, host employers and other stakeholders, providing accurate and helpful information on AGA’s employment and training services.Ordering Personal Protective Equipment for all apprentices in their region and arrange delivery or pick up for apprentices.Coordinate the onboarding and inductions for apprentices and trainees.Ensure safe office work practices are carried out within their workplace.Provide such other administrative services to the GTO as requested from time to time by the GTO Administration Team Leader and/or GTO Manager. Totally excited about this role like we are? What are you waiting for? Sprint towards the 'Apply' button and join our squad today! At AGA, everyone's got a fair shot! We're all about equal opportunities. Come be a part of our team!

Click here to view more detail / apply for Field Operation Support Officer

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AtlamGroup

Technician - Field Service (2/1) Residential

Full-time

Karratha, Western Australia

Maintenance / Repair

11 months ago

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefi..

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefits Karratha Residential We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Field Service Engine Technician to join our team here in Karratha. You will be required to carry out engine diagnostics, repairs, scheduled and un-scheduled maintenance for our customers, both on site and at the Karratha workshop. Our customers vary across the Mining, Marine, On Hwy and Power Gen sectors. The role is a residential position based in Karratha on a 2:1 roster attracting a substantial location allowance. Karratha is a vibrant city on the Pilbara coast offering unparalleled natural adventure, world class modern facilities, and has fast become the city of choice for families and boaties. In this role, you will make an impact in the following ways: Deliver a first-class service to our customers across, automotive, mining, marine and power generation. Complete repairs and maintenance of Cummins On Hwy and HHP products and you will attend to breakdowns in the field, as well as service our marine customers both on and off shore. Diagnose and repair various gen sets across our industrial and power station customers. Engine rebuilding and reconditioning Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Experience as a technician in the service and maintenance of heavy equipment / engines in field service. Cummins experience is highly preferred. Have previous experience of working in remote locations Solid diagnostic and IT capabilities Compensation and Benefits Competitive salary $5k sign on bonus (Conditions apply) Safety equipment / PPE and uniforms provided Further training provided on site Income Protection continuance insurance Discounts with select private health insurance, PC software/hardware and a range of vehicles Annual remuneration review Participation in an annual variable compensation (bonus) program A range of personal and professional benefits including: Cummins Employee Share Purchasing Program – 25% Cummins contribution! Employee Assistance Program available to employees Paid Parental leave (Conditions apply) Based in our Karratha branch – residential allowance available At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation,…

Click here to view more detail / apply for Technician - Field Service (2/1) Residential

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AtlamGroup

Individual Support Trainee Learn More Apply Now

Full-time

Wagga Wagga, New South Wales

Customer Service

11 months ago

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are workin..

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to... Job Description Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to join the team. Gain hands-on experience alongside fully qualified Support Workers while you earn your Certificate III in Individual Support. This is a NDIS based business that believes in quality outcomes for its clients. They bring together skills, health, fitness, creativity and leisure to create a lifestyle-based service individually tailored to people of all abilities. The main parts of your role will be Assist individuals with personal care tasks, including personal care, dressing, and grooming. Support individuals in maintaining a clean and safe living environment. Provide companionship and engage in social activities with clients. Help individuals with meal preparation and nutritional support. Observe and report any changes in clients' physical or mental conditions to the appropriate personnel. Applicants will ideally meet the following criteria: Genuine passion for working with people and a commitment to making a positive impact in their lives. Excellent communication and interpersonal skills. Empathy, patience and the ability to show compassion and positivity. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. This is a full-time role working Monday-Friday whilst studying a Certificate III in Individual Support When you work for Squad we make sure all the employment stuff is done right! Right pay, right course, right workplace, right safety equipment, right support and advice! All you have to do is show up and do your best – Squad will do the rest! So, if you are a down to earth, easy-going type of person that wants to work for a business that offers fantastic workplace culture and genuinely cares for their team then.

Click here to view more detail / apply for Individual Support Trainee Learn More Apply Now

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Signature Care Operations Pty Ltd

Aged Care Registered Nurses (Full-time)

Full-time

Turvey Park, New South Wales

Customer Service

11 months ago

Aged Care Registered Nurses (Full-time)Wagga Wagga Community Aged CareCasual, Full Time, Part Time, 24/7 ShiftsAbove award salariesBrand-new homeFlexi..

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Kothari Pty Ltd

Physiotherapist - aged care role /community work /potential into Private clinic work

Full-time

Ballarat, Victoria

Engineering

11 months ago

Welcome to Apex Health Professionals! Our organization is dedicated to delivering excellent, evidence-based Allied health services to both the communi..

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Signature Care Operations Pty Ltd

Aged Care Registered Nurses (Full-time)

Full-time

Tamworth, New South Wales

Customer Service

11 months ago

Aged Care Registered Nurses (Full-time)Residential Aged Care | Full TimeBRAND NEW RESIDENTIAL AGED CARE FACILITY | FULL TIME Above award salaries ($..

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Enrolled Nurse and Registered Nurse - Permanent - Full Time - Residential Aged Care - NCN

Customer Service Team Member

Care Coordinator

APS3 Participant Support Officer - Warrnambool

Field Service Diesel Technician / Mechanic

Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Night Guest Service Agent

Guest Service Agent

Community Support Worker (Respite Cottage & Day Centre)

Senior Customer Strategy Advisor

Team Leader Customer Strategy

Customer Service Representative (Casual)

Community Support Worker - In Home Aged Care

Service Desk Agent

Service Desk Agent

Customer Success Consultant

Key Responsibilities

Requirements

Benefits

Our Commitment

Customer Service Representative

Customer Service Representative

Customer Sales & Service Coordinator

Field Operation Support Officer

Technician - Field Service (2/1) Residential

Individual Support Trainee Learn More Apply Now

Aged Care Registered Nurses (Full-time)

Physiotherapist - aged care role /community work /potential into Private clinic work

Aged Care Registered Nurses (Full-time)

Frequently Asked Questions about Customer Service