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Jobs in Australia   »   Jobs in Thornlands   »   Customer Service Job   »   Care Coordinator
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Care Coordinator

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We’re currently looking for a full time Care Coordinator to join our Home Care teams servicing our Queensland – Thornlands Region.

The main aim of support programs is to assist people in living at home for as long as possible, enabling them to have the choice and flexibility in their at home support and assist consumers and providers to maximise this choice and flexibility.

Key Responsibilities of a Care Coordinator:


Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (e.g. Home Care Packages, Commonwealth Home Support Programme) to ensure effective co-ordination and delivery of care services to customers.
Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation.
Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
Provide practical assistance relating to meeting quality and audit requirements.
Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System


Why should you join Bolton Clarke?

 


$15,900 Salary packaging + $2,650 meal and entertainment allowance
Career progression and development opportunities
A very supportive, flexible, and positive team culture
Employee referral program – earn $500 for referring your friends and family
Reimbursement of $0.85per/km you travel when using your own vehicle
Health Insurance discounts with Medibank
Gym and Wellbeing benefits
Employee Assistance Program
Discount on selected car dealerships
Travel and Flight benefits


What do we need from you?

 

 


Certificate IV Community Services or equivalent, or working towards, or equivalent experience
in a similar role.
Demonstrated understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages, Commonwealth Home Support Programme)
Excellent computer skills with demonstrated experience in MS Office
Demonstrated commitment and experience in providing high quality customer service with excellent communication skills (written and verbal) 
Excellent organisational and time management skills and ability to work within limited time frames
Police Check (Valid within the last 3 years)
Current flu vaccinations (or willingness to obtain)
Evidence of up-to-date COVID-19 vaccinations


Apply now
Click APPLY now or if you have further queries, contact us!

 


Work close to home - located in Thornlands.
Great work life balance | Monday to Friday 8am - 4pm
$15,900 Salary packaging + $2,650 meal & entertainment allowance
Apply Now
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