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Disability Support Worker

Full-time
Zuccoli, Northern Territory
Customer Service
11 months ago
BDMS Community Services is hiring support staff for its participants based in PalmerstonDisability Support Worker Requirements: Certificate III in dis..

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Centre Cook

Full-time
Flemington, Victoria
Customer Service
11 months ago
Role: Centre Cook Location: Flemington, Melbourne, VicCentre: Goodstart FlemingtonSalary Range: Centre Cook - $36.00 p/hEmployment Type: Full-time Per..

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Registered Nurse

Full-time
Glen Innes, New South Wales
Health / Beauty / Fitness
11 months ago
We are a 75 bed dementia friendly facility located in Glen Innes, 1 hour drive north from the NSW northern tableland town of Armidale. Roseneath is pr..

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Customer Service Representative

Full-time
North Sydney, New South Wales
Customer Service
11 months ago
Competitive package and hybrid working arrangement. Progress your career in lime and limestone solutions. Join a diverse team within a multinational o..

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Service Technician - Mechanical

Full-time
Heatherbrae, New South Wales
Customer Service
11 months ago
Sandvik Mining and Rock Solutions Service Technician- Mechanical | Heatherbrae, NSW Our Company and Culture Sandvik Mining and Rock Solutions is a glo..

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Distribution Centre Supervisors

Full-time
Truganina, Victoria
Transportation / Logistics
11 months ago
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

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Field Service Technician

Full-time
Kings Park, New South Wales
Customer Service
11 months ago
Australian Citizen or Permanent Resident Hydraulic fitter trade or equivalent 2-5 years field service or hydraulic system experience Competent level o..

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Field Service Technician

Full-time
Regency Park, South Australia
Customer Service
11 months ago
Position Requirements: Australian Permanent Resident or Citizen Hydraulic fitter trade or equivalent 5 years field service or hydraulic system experie..

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Plant Mechanic - Field Service

Full-time
Cobar, New South Wales
Engineering
11 months ago
Plant Mechanic - Field Service Posted Date:  1 Dec 2023 Location:  Cobar, NSW, AU, 2835 Read More... Click here to view more detail / apply for Plan..

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IT Service Desk Engineer (Level 1/2)

Full-time
Brisbane, Queensland
Customer Service
11 months ago
Location: Brisbane, Queensland, Australia Job ID: R0034449 Date Posted: 2023-11-03 Company Name: HITACHI RAIL STS AUSTRALIA PTY LTD Profession (Job Ca..

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Customer Service Assistant

Full-time
Bunbury, South Australia
Customer Service
11 months ago
RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client-s dealership in the beautiful c..

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Home Care Worker - EXPERIENCED (Wollert, VIC)

Full-time
Wollert
Customer Service
11 months ago
Guaranteed hours and shifts in Wollert 3750 - Perm Part Time Extensive paid training. Paid km’s. Phone allowance and other discounts ..

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Customer Success Manager

Full-time
Canberra
Customer Service
11 months ago
What you get to do in this role:The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of custome..

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Corporate Receptionist

Full-time
Notting Hill
Sales / Marketing
11 months ago
SGS is seeking a Corporate Receptionist for our office in Notting Hill.The Receptionist serves as a crucial support system for the business, often bei..

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Application Support Analyst

Full-time
Perth, Western Australia
Information Technology
11 months ago
Overall Purpose of the RoleXodus is currently under-going a multi-year internal Operation System transformation, one that future proofs the organisati..

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Customer Service Representative

Full-time
Geelong, Victoria
Customer Service
11 months ago
About Civica:We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal gove..

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Tech Support - Australian Indigenous Opportunity (No experience required)

Full-time
Melbourne, Victoria
Information Technology
11 months ago
Datacom is offering pathways and opportunities for Aboriginal and Torres Strait Islander people at any life stage to build and launch a successful car..

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Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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