Are you an experienced customer service officer looking for a permanent full-time role where you can still develop your skills and experience in a busy industry?
Due to expansion and growth, our client is looking for a reliable customer service officer who is ready for the next step in their customer service career! This company values the experiences and commitment of each individual staff member to ensure successful business operations, innovative product solutions and satisfied customers.
About you:
You are an experienced customer service officer who has previously worked in a busy office environment and has a great understanding of dealing within customer service and has a strong knowledge within this industry and can perform the skills that are required. Your Customer skills are complimented by your excellent communication and problem-solving skills.
About the role:
The Customer Service Officer is the first point of contact for all customers for both internal and external. You will play a vital role in establishing and maintaining strong customer relationships, assisting the sales team, managing inquiries and requests as required.
This role will report to the Customer Service Team Leader, you will be responsible for providing a great level of customer support to internal and external customers, ensuring inbound enquiries and requests are met in a timely manner and handled with a sense of urgency and care.
Essential Requirements:

At least 2-3 + years customer service experience
Strong knowledge of customer service processes
Clear communication both verbal and written.
SAP Experience: preferred not essential.
Exceptional phone manner
Previous Automotive, Industrial, Mining or OEM product experience highly desirable.


HOW TO APPLY Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. If you would like a confidential chat please reach out to Carly Aungle - 0477 965 661
[email protected]

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website. Please click here to apply.

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Sydney (Matraville) office. About us CONNECTING PEOPLE. IMPROVING LIVES DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.” DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. Overall Role Purpose As an Airfreight Import Customer Operations Specialist, you will receive training and development in the below responsibilities: Acts as key contact for allocated customers (AFR) Accepts and processes orders for handover to Operations. Stays informed on shipment and exception status for allocated customers. Proactively informs customer on shipment status and exceptions. Provides spot quotations and performs up-and cross-selling on inbound customer calls. Pass leads onto our sales department. Manages customer inquiries. Manages customer requests regarding Go Green topics. Takes and manages any customer complaints; solves customer complaints or assigns tasks to other functions. Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Billing of Air Freight Customs shipments, accurately and timely Accountabilities Customer, Other Stakeholder & Process Monitor and arrange retrieval of general cargo and cold chain shipments from airlines. Submit cargo reports to Australian Border Force Invoicing of externally cleared import airfreight shipments. Interrogate Customs status’ using ICS. Complete corrections to rating errors and AWB’s. Conduct any corrections and adjustments as necessary to Airfreight Import forwarding process. Manage general enquiries as received via email or phone. Lodge intent to claims on airlines for damages. Provide support and back up to fellow team members where required. Additional tasks as instructed by Department Manager / Supervisors. Skills / Qualifications Minimum three (3) years previous experience in Shipping/International freight forwarding industry in airfreight operational roles (advantageous)/ Import operational roles (advantageous). Minimum two (2) years previous experience in general accounting, invoicing, customer service or operations. CargoWise & Expedient experience (advantageous) Be an initiative-taking initiative-taker. Be results driven and be able to demonstrate effective…

Click here to view more detail / apply for Airfreight Import Customer Operations Specialist - NSW

Riverina Water is seeking a skilled professional to lead our Works Teams in managing the water distribution system and associated works functions, to ensure an economical, safe and reliable water supply to our customers and the community.   What’s in it for you? Opportunity to make a positive impact and lead collaborative and high performing teams. $165,687.60 to $175,778 Based in Wagga Wagga – Relocation package available Retire with more! 16.5% superannuation – 5.5% above the required contribution 70 hours, 9-day fortnight – What will you do with 26 long weekends a year? Achieve within a supportive environment with a strong focus on employee professional development and wellbeing.   How can you apply? See our careers page for all the information you need to apply rwcc.nsw.gov.au/careers   To chat about this opportunity, please contact Troy van Berkel, Director Engineering via email [email protected] or phone 0429 337 930. To be considered for this position you must currently have the right to work in Australia. Applications will be accepted until 4pm Monday 15 January 2024.   Riverina Water is an EEO employer. We promote an inclusive workplace and encourage applicants who reflect diversity of gender, culture, experience, and skills

Click here to view more detail / apply for Manager Works & Service Delivery

Recruitment 24/7 has a vacancy for a Junior Receptionist/ Office administrator in our office based in Newtown in Ipswich. (Please note that junior wages apply) This position is an ongoing role working the hours of 8:24 am - 4:30 pm Monday to Friday with the view that after a successful qualifying period you may be offered a permanent position. No prior experience is required as we are prepared to put the training into our new employee. This position would suit a recent school leaver. It is essential that the successful applicant uphold a bright and bubbly disposition and a positive outlook to learning new skills. To be considered for this position you must:

Have a strong work ethic and time management skills.
Be computer literate (with the attitude to learn the operation of our recruitment software)
Be well presented. Possess a confident and pleasant phone manner.
Have a pro-active and professional approach to your work. Be motivated, keen, and enthusiastic! Duties include once trained to do so:
Answering calls and handling queries
Scanning of documentation
Filing
Data entry
Archiving
Updating websites and social media
Printing and collating paperwork This position presents an excellent opportunity to secure a position within a reputable Ipswich-based Recruitment Agency. A career awaits for the right person that could lead you to working your way up the ranks in years to come! If you re interested and would like to apply please email your resume to [email protected] Alternatively please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

• Identify operational requirements and opportunities for improvement.
• Extensive knowledge and experience of key operational processes including backup, monitoring, and disaster recovery 
• Design, build and support an operating model that positions MedHealth to confidently face a dynamic future utilising new technology and best practice processes.
• Gather information by analysing how MHG systems interact, process workflows and business service requirements to ensure that MHG’s IT environment is fit for purpose.
• Develop key metrics to measure success through operational data and information.
• Research and make recommendations on software products and services, conduct feasibility studies for software and systems products planned for purchase and give suggestions based on findings.
• Cover a broad range of activities including application support, capacity planning, storage/backup, disaster recovery and IT asset management.
• Identify emerging and current operational risks ensuring that there is an effective approach in place to manage risks.
• Analyse and provide solution to system issues to improve stability and prevent incidents.
• Work with vendors by building and maintaining a strong working relationship with key partners to improve service and put in place appropriate remediation to remediate issues.
• Responsible for the definition, design, implementation, and maintenance of support capabilities for infrastructure and applications across MHG.
• Identify incident trends; recommend and implement improvements to proactively prevent and reduce incidents.
• Respond to incidents within the MHG environment as part of the Incident process.
• Support effective change management practices.
• Prepare Standard Operating Procedures for the daily maintenance of applications and underlying systems
• Put in place automation of the operating procedures and monitoring capabilities.
• Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
• Make certain that technology solutions adhere to quality standards and ITIL processes.
• Collaborate with the project teams to review or inspect work to guarantee their quality.
• Via a continuous improvement mindset ensure processes are agreed and documented, actions out of post incident reviews are implemented and proactive actions are undertaken to prevent incidents.
• Review and evolve practices to ensure that they are fit for purpose and providing the best outcomes.
• Ensure that all systems are risk managed and align with the architectural strategy and meet cybersecurity requirements.
• Function as an effective, positive team member
• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business

You will assist in the delivery of services to clients within the Children’s Contact Service (CCS), including;

• The facilitation of changeovers and supervised visits with a trauma-informed and child-focused approach, in accordance with individual client agreements, CCS policy, program guidelines and the legislative frameworks. 
• Assist with intake interviews as/when required  
• Client management including intervening wherever necessary to ensure that the emotional, psychological and physical well-being of the children is maintained
• Keeping accurate observational notes of visits and phone calls
• Assist with the compilation of reports for court as required 
• The team will work over shifts between Thursday and Sunday.  Weekend days and flexible days/hours will be required.

The Customer Service Manager is a critical role in our business, being the driving force of our brand promise of Security and Customer First value by managing and delivering a world class security and customer experience. As the Customer Service Manager you will be on the ground managing the day-to-day operations of our Customer Service teams in multiple sites.  In Sydney we currently have three sites (Macquarie Park and Artarmon)

You will work collaboratively with your team and stakeholders across the wider business to create an environment that promotes continuous improvement in security, the customer experience and operational excellence.

In this role you will not only be a manager but a leader and mentor to your team members by empowering them to be the best that they can be. You will also manage all recruitment, training and performance management activities for your teams.

This is an initial 12 month Fixed Term position.

We are currently looking for a Data Centre Technician to join the facilities team which operates on a 24/7 basis.

Based in our P2 facility in Perth, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner.
• Manual handling

From time to time, during shifts there may be travel between sites as required.

This is a fantastic opportunity for someone looking to launch their career in the Data Centre industry. On the job and external training will be provided for the successful candidate.

Recruitment will commence for this position throughout January and February.

Due to continued growth, Randstad are currently recruiting experienced Mechanical Fitters to support our clients Field Service projects based in Singleton.
If you are interested in progressing your career and have a passion for hydraulics look no further. This is a permanent opportunity with a company that will see you supported and help develop your career.
What we can offer you:

Full time, permanent opportunity
Salary + generous allowances + super + use of company vehicle
OT available - As little/as much as you like
A collaborative team environment with supportive management structure
9 day roster

The role?

Field service role
Based in Singleton
This role will see you conducting overhauls of hydraulic cylinders, rams and valves in both the workshop and in field service.
Provide exceptional service to customers

What are we looking for?

Mechanical Trade Qualification
Post trade hydraulics
Able to pass coal board medical order 43
Strong fault finding ability
Excellent work references that can support your application
Commitment to safety policies and procedures
Great attitude and willingness to learn

Candidates will need to complete, if they haven't already a coal board order 43 medical to be successful for the position. To apply, submit your resume by clicking APPLY NOW.
If you meet the above criteria please apply We appreciate your interest in the position. Our team will be reviewing all applications diligently, and we will be in touch with candidates in the upcoming year to discuss further steps in the selection process. Thank you for your patience and understanding.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is Full-Time permanent, working a standard 38-hour week. A generous salary package is on offer. Our client operates in the 'Earthmoving, Mining, and Steel Sales' industry, so a brief understanding or willingness to learn this industry is necessary. Duties are included but not limited to:

Develop new sales opportunities through outbound calls, emails, and by following up leads.
Communicating with customers to understand their specific needs and requirements, and identify further sales opportunities/
Enter quotations, sales orders, and workshop orders into a computer system. To be considered for this role you will have:
Excellent customer service and computer skills.
A great telephone manner and the ability to respond to phone calls and emails daily.
The ability to work independently, whilst being part of a team.
The ability to comprehend engineering drawings. If you are interested in the above position, please upload your resume and apply. Alternatively, please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Full-Time and Part-Time Roles considered - Multiple Positions Available!

Registered Nurse - Surgery

At Peter Mac everything we do as nurses is underpinned by our core values – Excellence, Innovation and Compassion. We aim to provide world class cancer nursing care, informed by cutting edge research and state of the art education, to every patient and their family.
To achieve this, we need a diverse nursing workforce to deliver equitable, sensitive and culturally safe care. We welcome nurses from a range of clinical backgrounds bringing a breadth of knowledge to provide comprehensive care to our patients. Acute nursing skills and experience are all that’s required to start your cancer nursing career at Peter Mac.

OUR PATIENTS
Our surgical team cares for patients with a range of cancers including breast, skin and plastics, colorectal, upper gastrointestinal, urology, gynaecology, sarcoma, and head and neck. We care for patients post-operatively following a range of major and minor surgeries with both curative and palliative intent. Patient acuity and complexity is often high and we adjust our nurse to patient ratio as required to ensure high quality, safe patient care.

OUR TEAM
Our multidisciplinary surgical team has an exceptional culture of clinical learning and support, helping every team member to advance their career. We work closely with our Enhanced Recovery After Surgery (ERAS) team to ensure our patients receive evidence based post-operative nursing care. As a nurse within the team, you will have access to a dedicated practice development nurse and a team of clinical nurse specialists to support your development.

OUR FACILITIES
The surgical ward is a 32-bed unit located on level 6 at Peter Mac. Our patients enjoy single and double rooms with a patient entertainment system, online meal ordering and access to our communal spaces within and external to the ward. Peter Mac sits within the Parkville precinct and is easily accessible by public transport, bicycle or car with staff parking available onsite. Peter Mac also boasts great coffee and food at our multiple cafés.

THE OPPORTUNITY
We offer every nurse who joins us an eight-day tailored orientation program including:
• Hospital and nursing orientation
• Clinical skills workshop
• Electronic Medical Record (EMR) training
• Your Thoughts Matter – SKINDEEP and RESPECTS training
• Smart Moves – clinical manual handling training
• Supernumerary clinical shifts with our specialist surgical nurses
• Individualised clinical education and support tailored to your acute nursing experience

You will also have free enrolment into three full day short courses within your first 12 months of employment. At Peter Mac, we have the leading clinical cancer nursing education and research team in Australia. The Academic Nursing Unit currently offers 17 short courses ranging from introduction to cancer through to specific surgical, tracheostomy and epidural courses and offers opportunity to be involved in and develop clinical research skills.

The Academic Nursing Unit team also provide support and guidance to pursue postgraduate qualification in cancer nursing through the Department of Nursing at the University of Melbourne.
In addition to clinical learning opportunities, you will also have access to our Compassion and Resilience Education (CARE) program, a full day course which focuses on wellbeing and selfcare for nurses.

YOU
If you are highly motivated with acute nursing experience, enjoy critical thinking, and have an interest in surgical nursing then we want to hear from you!

Remuneration under the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020-2024 will be from YP2 - RN Grade 2 Year 1 ($67,527.20) to YP9 - RN Grade 2 Year 8 ($95,378.40). Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For a confidential discussion about the role, please contact:
Nurse Unit Manager: Emily Pett
Phone number: 03 8559 5610

Applications close: 11:59pm Thursday 18th January 2024.

For further information about this opportunity, or to Apply, please visit the Peter Mac Careers page
https://careers.petermac.org/job/MELBOURNE-Registered-Nurse-Surgical-VIC-3000/936103310/ where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.

WHY WORK FOR PETER MAC
• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Ensuring the team maintain compliance through weekly checks and reporting
• Monthly invoicing
• Project set up in D365
• Supporting and the preparing the team for audits
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Providing support to the national operations lead
• Assisting the team with general queries

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Monthly invoicing
• Project set up in D365 and project administration
• Arrange travel bookings, medicals and responsible for arranging the teams inductions in clients systems
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Supporting and the preparing the team for audits
• Handle the teams IT procurement requests and work with IT team to arrange set up
• Assisting the team with general queries

The Client

Hazara Rendering Pty Ltd is a building and constructions company in Keysborough in Victoria. They are now looking for a Solid Plasterer to join their team.





The Role

This role is full time position with an annual salary set at $70,000 plus superannuation.





Responsibilities

Assessing space and planning the layout for plasterboard installation.

Installing insulation and vapour barriers to improve thermal and moisture control.

Taking precise measurements, marking, and cutting plasterboard to fit specific areas.

Handling and positioning plasterboard panels on walls, ceilings, and battens.

Securely attaching plasterboard to surfaces using appropriate fastening methods.

Preparing corner beads for installation.

Installing pre-cast cornices, panel mouldings, ceiling centres, and other plaster fittings.

Filling and covering joints and nail holes with wet plaster and sealing compounds.

Smoothing and leveling surfaces using wet brushes and sandpaper.

Creating suitable mixtures and applying coats of plaster, cement, and render with trowels.

Ensuring uniform thickness by leveling and smoothing applied coats.

Checking and adjusting the alignment of corners, angles, and surfaces.

Applying decorative textures to finishing coats as needed.

Applying and finishing acoustic, insulating, and fireproofing materials bonded with plaster, plastic cement, and similar substances.





Requirements

Minimum of 4 years’ relevant experience within a commercial setting

At least 4 years’ experience in applying decorative and protective coverings of plaster, cement and acrylic render finishing to the interiors and exteriors of structures

At least 4 years’ experience working with various plastering materials, such as plasterboard, insulation, and decorative finishes

Familiarity with a range of plastering materials such as plasterboard, insulation, and decorative finishes.

General construction induction and white card

Manual car licence and possess own reliable transport

Excellent interpersonal and communication skills

Saturday work is required (Mondays to Saturdays) and occasional overnight stays may occur depending on project

2 contactable referees to be included in the resume

The Client

Yash Painting Services is a reputable commercial and residential painting services company located in Melbourne in Victoria.

They now seek an experienced Painting Trades Worker to join their team to service Melbourne and surrounding suburbs.



The Role

This is a full time salary with an annual salary set at $72,000 plus superannuation.



Responsibilities

Apply coats of paint, varnish, stain, enamel, or lacquer to decorate as well as protect interior or exterior surfaces,

Read blueprints/instructions and examining surfaces to determine the kind and amount of work necessary.

Read work order or receive instructions from supervisor/homeowner regarding painting

Smooth surfaces, using sandpaper, brushes, or steel wool and additionally remove old paint from surfaces, using paint remover, scraper, wire brush, or blowtorch to prepare surfaces for painting

Make on-site preparations such as building scaffolding, covering fixtures etc

Fill nail holes, cracks and joints with appropriate material caulk, putty, plaster

Select premixed paints, or mixes required portions of pigment, oil for required colour

Paint surfaces according to instructions with various tools like brushes, spray gun and paint rollers

Thinning drying substances to prepare paint that matches specified colours

Remove fixtures, like pictures, electric switch covers, from walls prior to painting, using screwdriver

Spread drop cloths over floors as well as room furnishings, and also cover surfaces, like baseboards, door frames and windows to protect surfaces during painting

Create special effects like wood grain, marble, brick, or tile effects by applying paint with cloth, brush, sponge, or fingers to

Put up scaffolding or setting up ladders to perform tasks above ground level

Wash surfaces prior to painting with mildew remover, using brush

Apply wallpaper fabrics

Estimating costs involved and negotiating prices





Requirements

AQF Certificate IV or AQF Certificate III relevant qualifications

Relevant experience and skillset to perform aforementioned duties

At least 2 years’ experience in a commercial painting role in the painting and decorating industry

Must have construction induction card

Good understanding of colour theory and various finish types

Physical dexterity to climb ladders, carry heavy equipment and to stand for long periods of time

Additional tickets, EWP and relevant licenses will be looked upon favourably

Have at least one contactable work referee