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Rentokil Initial

Customer Care Executive

Full-time

Perth, Western Australia

Customer Service

10 months ago

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous cu..

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

Providing support to national and key clients
Drawing up contracts for services offered
Processing purchase orders
Planning and booking technician jobs for smooth client service
Liaising with customers on a daily basis
Processing enquiries efficiently and pro-actively resolving client issues
Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
Make outgoing calls to our existing client database to promote our products and services

Requirements :

Previous working experience in a similar role (customer service/ administration/ account management)
High attention to detail and excellent organisational skills
Excellent customer service skills
Intermediate computer skills
Complaint handling and conflict resolution skills
Ability to work under pressure, multi-task and work autonomously
Outstanding verbal and written communication skills
Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

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AtlamGroup

HD Fitters - Darwin Workshop & Field Service Opportunities

Full-time

Wyndham, Western Australia

F&B / Tourism / Hospitality

11 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: If you’re looking for a change of scenery, our Komatsu Darwin branch has a relocation opportunity for HD Fitters with heavy equipment experience; with relocation assistance available.Whether you prefer to work within a workshop environment or take ownership of your own field service ute, we have options available.With a generous remuneration package on offer, there's no better time than now to have a chat with our Branch Manager to plan your career with one of the world's leading original equipment manufacturers. Remuneration: Base Rate Super Zone & Housing Allowances Penalties Rates for Overtime Laptop Phone Vehicle (Field Service). Annual and competency based wage increases apply.Role Located: Darwin - Workshop or Field ServiceField Service Range: Northern Territory/ East KimberleyFlexible lifestyle rosters on offer: 5 day week (Mon to Fri)4 day week (Mon to Thurs)9 day fortnight (Mon to Fri, Mon to Thurs)Plenty of overtime available paying penalty rates!Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection InsuranceCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: Generous referral payment for referring a new employee to KomatsuWhat we are looking for:Diesel Fitting or equivalent trade certificateCurrent drivers licence – preferably MRProven experience repairing and maintaining construction and mining mobile plantAbility to work unsupervised and autonomouslyCommitment to safety and ability to work in remote areasMust be currently living in Australia with valid work rightsReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

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HARVEST CENTRE HOLDINGS PTY LTD

Service Technician

Full-time

Northam, Western Australia

Customer Service

11 months ago

Work with World-CLAAS Machinery and establish an incredible skillsetFull Time Permanent Position$70,000 – $90,000. Boost your earnings with plenty o..

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Redox

Customer Support Officer - Bibra Lake, Perth

Full-time

Bibra Lake, Western Australia

Customer Service

11 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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AtlamGroup

Field Service Electrician

Full-time

Kewdale, Western Australia

Customer Service

11 months ago

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all a..

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

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AtlamGroup

Field Service Technician

Full-time

Kings Park, New South Wales

Customer Service

11 months ago

Position Requirements:Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHi..

Position Requirements:Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position.Want to be part of a company that is dynamic and is rapidly expanding?Looking for career development with growth and success?Friendly team with excellent track record - great cultureAt Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Kings Park Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service works.Provides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.Maintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements and maintaining customer confidentiality.Documents service and installation actions by completing forms, reports, logs and records. Informs Service Manager when the job is ready to be invoiced.Explores sales possibilities with customers utilizing their scope of speciality and by utilizing cross departmental specialists.Investigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfied.Prepare service quotations and follows up the quotation with the customer. Ensures a job is opened in SAP once a Purchase Order Number is received.Notify the Service Manager of any equipment that has been brought back to the workshop for strip and assessment, overhaul etc.Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorized representative.Ensures all site documentation including inductions, licences and training is up to date.Monthly checking of vehicle equipment lists and reordering of equipment as required.Be well presented at all times while representing Bosch Rexroth while undertaking external service work.Fosters efficient and effective management in his scope, enhances quality management and…

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AtlamGroup

Hydraulic Hose Fitter / Mobile Service Technician (WA - PORT HEDLAND)

Full-time

Port Hedland, Western Australia

Information Technology

11 months ago

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE OR..

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE ORGANISATION This company is an international success story specializing in mobile 'on site' service and replacement of hydraulic and industrial hoses. Our client is expanding again due to continued positive growth and a philosophy based on service excellence and a proactive and planned business approach. They are seeking the appointment of a Mobile Sales & Service Technician for the Service and Supply Centre. THE ROLE You will actively promote and provide the company's services and products in the 'field' to manufacturers, industrial plants, construction, mining and petrochemical / refinery industries as well as end users. Duties include: Sale, Assembly and Fitting of Hydraulic Hose, Fittings and accessories. fluid transfer solutions including fitting and assembling hydraulic and industrial hoses Cutting, threading, bending and installing hydraulic and pneumatic pipes and lines Drilling holes and tapping threads for bolting parts together, and assembles parts and sub-assemblies Verifies alignment of, and clearances between, components using measuring instruments Cleans and lubricates assembled articles Test-assemble articles in workshops and onsite to ensure accuracy of fit Mobile sales Working with Prime Movers, Trailers, Excavators, Loaders, Dumpers, Drill Rigs, Fixed Plants, Concentrators, Crushers etc THE CANDIDATE Ideally trade qualified Fitter & Turner, Mechanical/Hydraulic Fitter with an understanding of hydraulic systems Experience with Axera Sandvik & Atlas Copco Simba drill rigs Previous experience in hydraulics an advantage, but not essential Full product training will be provided and excellent career opportunities exist After hours availability is a pre-requisite Excellent written and verbal English communication skills Excellent Customer service focus and ability to maintain and grow customer base including up selling Ability to read engineering drawings and hydraulic schematics desirable Outgoing personality with the ability to promote the company's services and products Ability to meet deadlines and targets Desire to live in very regional Australian country town, and be loyal to the company Mature attitude and ability to work unsupervised Ability to obtain Australian Drivers licence Motivated, self starter, team player Ability to work hard and in harsh climates This is an excellent opportunity in this solid international organization that keeps getting stronger. An excellent remuneration package including a fully maintained service vehicle will be negotiated to the right candidates. Apply via this website or send resume and cover letter to [email protected] with Ref: 1089059C

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AtlamGroup

Field Service Technician

Full-time

Elderslie, New South Wales

Customer Service

11 months ago

About the RoleCan you work independently, diagnose complex faults, and carry out major repairs on earthmoving equipment with minimal assistance? Liebh..

About the RoleCan you work independently, diagnose complex faults, and carry out major repairs on earthmoving equipment with minimal assistance? Liebherr Earthmoving Division is looking for a motivated technician to work in the workshop at our Yatala branch and in the field across Brisbane, Gold Coast and at times the opportunity of regional work. Working part of a small and supportive team you will maintain and repair a broad range of our equipment including wheel loaders, material handlers and excavators for our growing customer base. Key Responsibilities Mechanical, Hydraulic and Electrical diagnosis Major and minor services Maintenance and component replacements Fabrication and new machine build as required Complete Service Reports Expand and maintain customer relationships in the field Dealing directly with Key Customers About You Trade qualified as Diesel / Mobile Plant Mechanic Flexibility to travel to customer sites and work over-time as required Extensive industry experience Ability to fault find A current driver’s license Forklift, W, T, R and Air conditioning ticket advantageous Basic Word and Excel abilities Commitment to maintain, and adhere to safety guidelines in the workplace How to Apply Please apply via the link below. Susan Tran - HR Coordinator Applications close COB 5th January 2024 Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rachel Lee Davidsen. One Passion. Many Opportunities. Do you have any questions about working for Liebherr? Find the answers here! Your way to apply Didn’t find the position you were looking for? You are welcome to send us a speculative application. Speculative applications

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AtlamGroup

Client Advisor (Administration & Customer /Patient Reception)

Full-time

Mandurah, Western Australia

F&B / Tourism / Hospitality

11 months ago

This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven e..

This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment. As a Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following: Greeting and building rapport with patients. Assisting them with bookings and consultations. Doing the initial hearing checks. Ensuring every patient's visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia! They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity. The Customer Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing. Description A dynamic and innovative opportunity has been presented for a Client Advisor specialising in front-office management, store operations and sales in our client's Rockingham, WA, location. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients. Provide a high level of customer service at all times. Greeting and liaising with customers upon arriving at the clinic Doing initial hearing screenings that are booked and supporting Hearing Care Professionals Ensure that compliance guidelines are met for store administration Manage the sales stock levels and post-sales services Profile To be considered for this role, you will be/have: Proven experience within an administration role, demonstrating high compliance An enthusiastic and approachable individual who prides themselves on a high level of customer service An organised and motivated individual with the ability to multitask A highly driven individual determined to exceed KPIs/ targets What's in it for you? Great salary with fantastic benefits and opportunity to earn commission Discounted Private Health Insurance and other corporate benefits Full training provided with great career and learning development opportunities A day off to celebrate your birthday! Company provided uniform and laundry allowance Job Offer This is a Full-Time position based in Rockingham, WA, offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career. Please click APPLY NOW! Or, if you would like to find out more about this exciting opportunity and have a confidential discussion, please call Vanessa on 0436 671 264 or email [email protected] to organise a convenient time. Candidates must be available for a face-to-face video interview with Adecco as a first…

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JLG Industries Inc Australia Branch

Field Service Technician

Full-time

AU-Western Australia-Kewd

Customer Service

11 months ago

About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industr..

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These duties are not meant to be all-inclusive and other duties may be assigned.

Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
Be available to travel including overnight accommodation when requested
Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
Providing a superior level of customer service
Liaising with technical support including the interpretation of manuals where required
Conduct van audits and stock takes
General administrative duties relevant to the role including entering accurate job notes
Generating sales and service leads where possible and collaborating with the team
Maintain personal retail labour utilization rates as per target
As a Field Service Technician you are also required to carry out general duties from time to time as requested by management

MINIMUM QUALIFICATIONS:

Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
Ability to effectively communicate both written and verbal
Ability to establish rapport with internal and external customers
Drivers licence
Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
Ability to travel 25%

PREFERRED QUALIFICATIONS:

Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto electrical or related field
Strong organizational skills with exceptional follow through and attention to detail.
Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
Ability to work in a fast-paced environment where requirements are constantly changing.
Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
Working at heights license

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

11 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

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AtlamGroup

Field Service Technician

Full-time

Tom Price, Western Australia

Customer Service

11 months ago

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group..

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description We have a permanent, full-time opportunity available for a Field Service Technician to join our team in Tome Price, Western Australia. Reporting to the Workshop Team Leader you will: • Carry out mechanical inspections, servicing and repairs in the field in accordance with manufactures & OHS requirements • Ensure jobs are logged in our service module and all paperwork is completed daily • Monitor and record parts usage • Ensure Onsite and client Occupational Health and Safety requirements, Safe Operating Procedures and Safe Operating Practices are adhered to at all times Desired Skills and Experience Skills and Experience To succeed in this challenging role, you will have: • A trade qualification: mechanical, hydraulics, fitter or auto electrical • Strong diagnostic, fault finding and problem-solving skills • Current driver's licence • Exceptional communication skills with a customer service focus • A 'can do' attitude to provide high-quality service to our clients • A commitment to safety with the ability to work unsupervised • Rental/Hire Industry experience (not essential but highly regarded) • Forklift, EWP or OHS cards/licences (not essential but highly regarded) Benefits and perks At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including: • Excellent wages tool of trade vehicle location allowance housing allowance opportunities for overtime (paid at penalty rates) • Salary continuance insurance & access to Best Doctors service • Ongoing training and career development opportunities • Access to discounted health insurance through our corporate partner • Access to our Free Employee Assistance Program • Supportive & Strong local, regional & national team • Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process

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SODEXO AUSTRALIA PTY LIMITED

Service Attendants - Indigenous Opportunities

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

No FIFO experience? No problem! This could be your chance to get your start in a lucrative industry.We’re looking for customer service-oriented Indi..

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AtlamGroup

Customer Service Consultant

Full-time

Parramatta, New South Wales

Customer Service

11 months ago

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions ..

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models. This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. Benefits Monday to Friday Work/life balance - Hybrid working arrangements. Great team environment Part-time (min. 20hrs per week) or Full time (7hrs per day, 35 hours per week) available. Full-time shift rosters will be 7.5 hours (including unpaid lunch break) between 7:30 am - 6:00 pm on a rotational roster. About the role As a Customer Service Officer, you will be responsible for the following: Ability to deliver high-quality customer service, through strong customer engagement in a high-volume contact centre environment. Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties. Identify, refer and assign non-standard and more complex enquiries to a Centre of Expertise for action and resolution. Maintaining currency in knowledge of policy, legislation and related business processes in order to efficiently and effectively respond to customer needs. Maintaining accurate data records in a customer management system to ensure that customer enquiries are dealt with in a timely manner. Ability to confidently use multiple technology platforms and databases. Working with call centre key performance indicators (KPIs) To be successful, you will possess the following: Strong commitment to customer service delivery Outstanding communication skills Excellent listening talent High degree of autonomy and therefore self management Think outside the square - solid problem solver Sound IT experience, with the ability to use multiple technology platforms and databases. How to Apply If this sounds like an opportunity you would be interested in, make sure to APPLY today. For any questions, feel free to reach out to our Business Support, Executive & Government division on 02 9267 8211. Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

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AtlamGroup

Field Service Technician – CivilBalcatta, WA

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

Position Partners are currently seeking a Field Service Technician to join their team in Balcatta. This role will report to the Regional Manager an..

Position Partners are currently seeking a Field Service Technician to join their team in Balcatta. This role will report to the Regional Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer experience. As a Field Service Technician, you will be responsible for carrying out machine system installation and repairs for customers with particular focus on Machine Control Systems and site solutions; these include 2D/ 3D automation, machine payload weighing and machine safety systems. Installation and support will primarily be onsite with an occasional mix of phone/ remote support activities. This role is subject to pre-employment medical assessment and police check. Key Responsibilities will include: Onsite and workshop-based installations of machine control systems and equipment. Calibration and Commissioning of machine systems and attachments. Trouble shooting, problem solving, technical support. Servicing & maintaining equipment. Customer training. About you: Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle mechanic highly regarded. Excellent communication and organisational skills. Mechanical aptitude and fabrication skills. Understanding of Electrical and Hydraulic systems. Ability to build and manage customer relationships and expectations. Strong attention to detail. Goal oriented, outcome focused, performance driven. Sound computer skills and ability to use Microsoft Office applications. Display a high degree of professionalism and positive attitude. Ability to work autonomously. Excellent troubleshooting and diagnostics skills. Strong practical and technical experience. Required: Driver’s Licence (car) Desirable: Experience with heavy equipment mechanical repairs/ maintenance. Experience with heavy equipment auto electrical repairs/ maintenance. Experience with mobile plant hydraulic systems. Experience or exposure to installing and maintaining machine control systems. Interest in new technology development Why join us? Position Partners is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you. If you have any questions, please reach out to [email protected] Position Partners is an equal opportunity employer that values diversity – we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply. Post Views:…

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SODEXO AUSTRALIA PTY LIMITED

FIFO Utility - Service Attendant / Allrounder

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

We’re looking for customer service-oriented people with hospitality experience or transferrable skills and a positive can-do attitude. Your next ad..

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AtlamGroup

Field Service Technician- MiningBalcatta, WA

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

Position Partners are looking for a Field Service Technician to join their Mining Division. The Mining Technician role will join a dedicated team in s..

Position Partners are looking for a Field Service Technician to join their Mining Division. The Mining Technician role will join a dedicated team in supplying high quality installation and servicing of GPS hardware on a wide range of mining and landfill equipment around Australia. The role will require an extremely skilled lateral problem solver as most of the work will be in varying and challenging locations. This is a full-time role based out of our Balcatta branch but will require DIDO & FIFO dependent on our clients locations. Key responsibilities will include: Ability to work within the mining sector and operate within the conditions onsite (Drug testing, Heat /Cold, Fatigue limits, remote work and adhoc rosters). Ability to work away at short notice when required by clients. Able to do shift work (12 hrs when onsite and to a maximum of 14 days). Ability to work alone and unsupervised in remote areas. Strong sense of ownership, be initiative and work well in a team. Strong written and verbal communication skills. Strong practical and technical experience. Self-motivated and professional attitude. Company and customer focused. Valid C class driver’s licence. HR license preferred. EWP and Work at Heights Qualifications preferred. Australian Recognised Trade Qualification preferred. Responsibilities: Proactive focus toward safety and hazard identification. Reading Electrical and Hydraulic schematics. Sourcing technical information from available reference manuals, OEM and computer- based systems. Complying with drawings and instructions for new installations. Complying with SWIMS / JHA’s and relevant safety procedures both onsite and in workshops. Installing and removing of components. Conducting technical inspections and job estimations. Undertaking maintenance, diagnostic and troubleshooting (repair based) activities. Installation of HPGPS and FMS systems on heavy mining and landfill equipment Updating software and firmware remotely and on site. Assisting customer sites with project creation and surveying. Fabrication and modification of mounting brackets. Undertaking administration tasks, like Pre-starts, job sheets, timesheets, client reports, Job Safety Analysis (JSA’s) etc. Maintain records and complete reports, paperwork and data input as required. Salary: 80k – 100k. Why join us? Position Partners is a company with an inclusive and collaborative working culture. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like…

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AtlamGroup

Technician - Field Service (2/1) Residential

Full-time

Karratha, Western Australia

Maintenance / Repair

11 months ago

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefi..

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefits Karratha Residential We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Field Service Engine Technician to join our team here in Karratha. You will be required to carry out engine diagnostics, repairs, scheduled and un-scheduled maintenance for our customers, both on site and at the Karratha workshop. Our customers vary across the Mining, Marine, On Hwy and Power Gen sectors. The role is a residential position based in Karratha on a 2:1 roster attracting a substantial location allowance. Karratha is a vibrant city on the Pilbara coast offering unparalleled natural adventure, world class modern facilities, and has fast become the city of choice for families and boaties. In this role, you will make an impact in the following ways: Deliver a first-class service to our customers across, automotive, mining, marine and power generation. Complete repairs and maintenance of Cummins On Hwy and HHP products and you will attend to breakdowns in the field, as well as service our marine customers both on and off shore. Diagnose and repair various gen sets across our industrial and power station customers. Engine rebuilding and reconditioning Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Experience as a technician in the service and maintenance of heavy equipment / engines in field service. Cummins experience is highly preferred. Have previous experience of working in remote locations Solid diagnostic and IT capabilities Compensation and Benefits Competitive salary $5k sign on bonus (Conditions apply) Safety equipment / PPE and uniforms provided Further training provided on site Income Protection continuance insurance Discounts with select private health insurance, PC software/hardware and a range of vehicles Annual remuneration review Participation in an annual variable compensation (bonus) program A range of personal and professional benefits including: Cummins Employee Share Purchasing Program – 25% Cummins contribution! Employee Assistance Program available to employees Paid Parental leave (Conditions apply) Based in our Karratha branch – residential allowance available At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation,…

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AtlamGroup

Customer Service Officer - Port Hedland, WA

Full-time

Port Hedland, Western Australia

Customer Service

11 months ago

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This r..

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This role is critical within our broader Customer Service Excellence Team.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same!We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!Your key responsibilities include, but not limited to:Managing sales enquiries within our branch, over the phone, over the counter and via emailBuild engaging relationships with our customers and internal stakeholdersProcess customer quotes, orders and manage the end-to-end customer relationshipAttend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archivingProviding product-based and technical information to ensure the customer considers the right product for their applicationEnsure customer requests are actioned in a timely manner within allocated timeframesTake ownership in continuing and cultivating all customer relationshipsAs part of a small team you may be required to assist in other areas of the businessTo be successful, you will have:Sales and customer service experience and the ability to work unsupervised in a small teamExcellent oral and written communication with a proactive approachComprehensive computer experience with the ability to learn internal applicationsStrong time management skills with a solution focused approach to problem solvingBe safety minded and promote all things safety within our branchAbility to focus on completion of allocated tasks and have a high attention to detailCULTURE & BENEFITSA career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Great work/life balance working Monday to Friday 8am to 4pmCompetitive salaries and incentivesA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersOnsite parking and novated leasing optionsGenerous Wesfarmers annual share plansAttractive parental leave policy and moreEmployee recognition programs and awardsNEXT STEPSIf you meed most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a…

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Carly Aungle

Customer Service Officer

Full-time

Prestons, New South Wales

Customer Service

11 months ago

Are you an experienced customer service officer looking for a permanent full-time role where you can still develop your skills and experience in a bu..

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AtlamGroup

Apprentice Plant Mechanic (Heavy Mobile Equipment) Job ID: 31910 Marche Diesel Service

Full-time

Mount Barker, Western Australia

Engineering

11 months ago

We are currently seeking an Apprentice to join the team. This opportunity offers unparalleled real-world experience that surpasses that of any mining ..

We are currently seeking an Apprentice to join the team. This opportunity offers unparalleled real-world experience that surpasses that of any mining company. As part of this apprenticeship, you will have the opportunity to complete a Cert 3 in Mobile Plant Technology (mobile plant equipment) AUR31220. In this role, you will be responsible for a wide range of repair and service work, including fault diagnostics and repair, component rebuilds, mid-life overhauls, road transport repairs, fixed and mobile plant scheduled maintenance, as well as maintenance of the workshop and stores. Additionally, you will have the chance to accompany a tradesman in the field for field service work. The ideal candidate for this position is punctual, a confident communicator, trustworthy, reliable, and safety-conscious. It would be beneficial to have a manual driver’s licence and your own means of transportation to and from the depot. By completing a 4-year apprenticeship with us, you will gain the skills and knowledge necessary to tackle any task and work anywhere in the world with confidence as a technician, no matter the task at hand. Our mechanics are extremely passionate and eager to share their decades of accumulated knowledge with the next generation. If you are interested in this opportunity, please submit your resume and cover letter for review. We look forward to considering your application. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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AtlamGroup

Diesel Mechanic- Field Service (FIFO)

Full-time

Newman, Western Australia

Customer Service

11 months ago

Diesel Mechanic- Field Service (FIFO) Description Diesel Mechanic - Field Service (FIFO) Perth, Melbourne, Sydney, Adelaide, Brisbane Our culture beli..

Diesel Mechanic- Field Service (FIFO) Description Diesel Mechanic - Field Service (FIFO) Perth, Melbourne, Sydney, Adelaide, Brisbane Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. Unique opportunity for experienced Diesel Mechanics to join our Field Service team on a FIFO roster flying from one of 5 capital cities (Perth, Melbourne, Sydney, Adelaide, Brisbane) . In this permanent role with a global engine manufacturer, you will be part of a high performing team who specialise in engine maintenance and repairs across our client sites in the Pilbara or Goldfields region. In this role, you will make an impact in the following ways: Work on critical mining projects Fleet maintenance Fault diagnostics Engine repairs both major and minor Work with other major OEM’s such as Hitachi, Komatsu, Liebherr etc To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Previous field service experience servicing and maintaining heavy diesel products, mining equipment, power generation on engines and similar applications is preferred (ideally with an OEM) Solid diagnostic, electronic and IT capabilities Good communication skills Ability to work autonomously as well as in a great team environment Compensation and Benefits Competitive salary additional benefits $5k sign on bonus 2/1 Roster flying out of capital cities Flights (from capital cities) and accommodation provided Salary continuance insurance To view our additional benefits, click here - https://www.cummins.com/careers/working-at-cummins At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our benefits. Job SERVICE Primary Location Australia-Western Australia-Kalgoorlie-Boulder-Australia, Kalgoorlie, Distributor BR 551 Other Locations Australia-Western Australia-Perth, Australia-Western Australia-Perth-Australia, Perth, Perth Airport, Australia-Western Australia-Newman-Australia, Newman, Pardoo Street Recruitment Job Type Technician Job Posting Oct 19, 2023, 9:46:05 PM Unposting Date Ongoing Organization Distribution Business Relocation Package Eligible Req ID: 23000A90

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