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Atlam Group

CUSTOMER SERVICE ADMINISTRATION OFFICER

Full-time

Newman, Western Australia

Others

9 months ago

CUSTOMER SERVICE ADMINISTRATION OFFICER NEWMAN | PERMANENT FULL TIME| # 031 BASE SALARY UP TO $64,000 LIVING ALLOWANCE Up to 21% superannuation Contri..

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Atlam Group

Customer Service Officer

Full-time

Perth, Western Australia

Customer Service

9 months ago

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we speci..

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Atlam Group

Service Liaison

Full-time

Waterloo, New South Wales

Customer Service

9 months ago

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rappo..

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Southern Cross Personnel

Service Technician

Full-time

Welshpool, Western Australia

Customer Service

9 months ago

Full timeComplete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accura..

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Atlam Group

Client Service Manager - Port Macquarie/Kempsey Area

Full-time

Port Macquarie, New South Wales

Customer Service

9 months ago

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Manag..

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TSA Group

Customer Service Representative

Full-time

West Perth

Customer Service

10 months ago

What it means to be a part of our team: Fully paid comprehensive training: We will take you through our 5 week training period, where w..

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Greencross Pet Wellness Company

Casual Customer Care Representative - ARH Gosford

Full-time

West Gosford

Customer Service

10 months ago

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney�..

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

Previous experience in the Veterinary or health industry preferred
2+ years' experience within a client services position within a fast-paced environment,
Have a strong work ethic and enjoy working as part of a team.
Commitment to gold standard patient care and a “fear-free” approach to patient handling.
The confidence and initiative to work autonomously yet lean on your team as needed.
Ability to multi-task and navigate within a busy, multi-departmental workplace
A passion for excellent customer service and exceptional communication and interpersonal skills,
Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

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Otis Elevator Company

Service Coordinator

Full-time

LOC7059: 610 Murray Stree

Customer Service

10 months ago

Date Posted:2024-01-31Country: AustraliaLocation: LOC7059: 610 Murray Street, West Perth WA 6005Come and join OTIS today and be part of the Forbes 202..

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers! At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

We are looking for a Service Coordinator to support OTIS Technical teams across Western Australia.

About you

We are looking for a customer-focused candidate who will positively represent Otis for existing and prospective customers.

You will be results-focused and continually seek to improve the provision of products/services to customers. Your role includes the ability to positively influence the customer's perception of Otis, primarily through strong customer service focus and delivery of premium service to enhance our position as a market leader.

This role reports to the Service Manager.

Key Responsibilities

Process Technician Field Incentive payments.
Raise Purchase Orders (POs).
Opening and closing of quoted "T" work, preparation of T Booking packages, and closing documentation for Finance for North Queensland.
Maintain and coordinate service tracking schedules, induction and license registers.
Assist Service Account Reps and Supervisors with reporting, quoting, ordering, customer liaison, and other administrative work.
Data entry of timesheets into the OSCA System.
Customer reporting for local & national customers (portal management).
Coordinate and drive monthly forecasting with Project and Service managers.

What you will need to be successful

Previous experience in Customer Service or Administration.
Good knowledge of Microsoft Office suite and have strong computer/IT skills.
Excellent customer service and organizational skills.
The ability to meet set deadlines and prioritize activities where required.
Excellent verbal & written communication skills.
Focused and works well in a team.

Do you know someone at OTIS?

If yes, then let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

Robust compensation and benefits packages
Be part of the Forbes 2022 World's Best Employers.
Meaningful career opportunities for people to grow through excellent Learning programs.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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AtlamGroup

HD Fitters - Darwin Workshop & Field Service Opportunities

Full-time

Wyndham, Western Australia

F&B / Tourism / Hospitality

11 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: If you’re looking for a change of scenery, our Komatsu Darwin branch has a relocation opportunity for HD Fitters with heavy equipment experience; with relocation assistance available.Whether you prefer to work within a workshop environment or take ownership of your own field service ute, we have options available.With a generous remuneration package on offer, there's no better time than now to have a chat with our Branch Manager to plan your career with one of the world's leading original equipment manufacturers. Remuneration: Base Rate Super Zone & Housing Allowances Penalties Rates for Overtime Laptop Phone Vehicle (Field Service). Annual and competency based wage increases apply.Role Located: Darwin - Workshop or Field ServiceField Service Range: Northern Territory/ East KimberleyFlexible lifestyle rosters on offer: 5 day week (Mon to Fri)4 day week (Mon to Thurs)9 day fortnight (Mon to Fri, Mon to Thurs)Plenty of overtime available paying penalty rates!Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection InsuranceCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: Generous referral payment for referring a new employee to KomatsuWhat we are looking for:Diesel Fitting or equivalent trade certificateCurrent drivers licence – preferably MRProven experience repairing and maintaining construction and mining mobile plantAbility to work unsupervised and autonomouslyCommitment to safety and ability to work in remote areasMust be currently living in Australia with valid work rightsReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

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HARVEST CENTRE HOLDINGS PTY LTD

Service Technician

Full-time

Northam, Western Australia

Customer Service

11 months ago

Work with World-CLAAS Machinery and establish an incredible skillsetFull Time Permanent Position$70,000 – $90,000. Boost your earnings with plenty o..

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AtlamGroup

Stores Person / Customer Service - Industrial Products (Dubbo)

Full-time

Dubbo, New South Wales

Administrative / Clerical

11 months ago

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & ..

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team. To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest. With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia: https://appliedau.com.au/ New Zealand: https://www.appliednz.co.nz/

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AtlamGroup

Service Centre Manager

Full-time

Port Macquarie, New South Wales

Customer Service

11 months ago

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Ma..

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer: Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

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AtlamGroup

Field Service Electrician

Full-time

Kewdale, Western Australia

Customer Service

11 months ago

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all a..

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

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AtlamGroup

Hydraulic Hose Fitter / Mobile Service Technician (WA - PORT HEDLAND)

Full-time

Port Hedland, Western Australia

Information Technology

11 months ago

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE OR..

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE ORGANISATION This company is an international success story specializing in mobile 'on site' service and replacement of hydraulic and industrial hoses. Our client is expanding again due to continued positive growth and a philosophy based on service excellence and a proactive and planned business approach. They are seeking the appointment of a Mobile Sales & Service Technician for the Service and Supply Centre. THE ROLE You will actively promote and provide the company's services and products in the 'field' to manufacturers, industrial plants, construction, mining and petrochemical / refinery industries as well as end users. Duties include: Sale, Assembly and Fitting of Hydraulic Hose, Fittings and accessories. fluid transfer solutions including fitting and assembling hydraulic and industrial hoses Cutting, threading, bending and installing hydraulic and pneumatic pipes and lines Drilling holes and tapping threads for bolting parts together, and assembles parts and sub-assemblies Verifies alignment of, and clearances between, components using measuring instruments Cleans and lubricates assembled articles Test-assemble articles in workshops and onsite to ensure accuracy of fit Mobile sales Working with Prime Movers, Trailers, Excavators, Loaders, Dumpers, Drill Rigs, Fixed Plants, Concentrators, Crushers etc THE CANDIDATE Ideally trade qualified Fitter & Turner, Mechanical/Hydraulic Fitter with an understanding of hydraulic systems Experience with Axera Sandvik & Atlas Copco Simba drill rigs Previous experience in hydraulics an advantage, but not essential Full product training will be provided and excellent career opportunities exist After hours availability is a pre-requisite Excellent written and verbal English communication skills Excellent Customer service focus and ability to maintain and grow customer base including up selling Ability to read engineering drawings and hydraulic schematics desirable Outgoing personality with the ability to promote the company's services and products Ability to meet deadlines and targets Desire to live in very regional Australian country town, and be loyal to the company Mature attitude and ability to work unsupervised Ability to obtain Australian Drivers licence Motivated, self starter, team player Ability to work hard and in harsh climates This is an excellent opportunity in this solid international organization that keeps getting stronger. An excellent remuneration package including a fully maintained service vehicle will be negotiated to the right candidates. Apply via this website or send resume and cover letter to [email protected] with Ref: 1089059C

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AtlamGroup

Client Advisor (Administration & Customer /Patient Reception)

Full-time

Mandurah, Western Australia

F&B / Tourism / Hospitality

11 months ago

This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven e..

This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment. As a Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following: Greeting and building rapport with patients. Assisting them with bookings and consultations. Doing the initial hearing checks. Ensuring every patient's visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia! They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity. The Customer Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing. Description A dynamic and innovative opportunity has been presented for a Client Advisor specialising in front-office management, store operations and sales in our client's Rockingham, WA, location. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients. Provide a high level of customer service at all times. Greeting and liaising with customers upon arriving at the clinic Doing initial hearing screenings that are booked and supporting Hearing Care Professionals Ensure that compliance guidelines are met for store administration Manage the sales stock levels and post-sales services Profile To be considered for this role, you will be/have: Proven experience within an administration role, demonstrating high compliance An enthusiastic and approachable individual who prides themselves on a high level of customer service An organised and motivated individual with the ability to multitask A highly driven individual determined to exceed KPIs/ targets What's in it for you? Great salary with fantastic benefits and opportunity to earn commission Discounted Private Health Insurance and other corporate benefits Full training provided with great career and learning development opportunities A day off to celebrate your birthday! Company provided uniform and laundry allowance Job Offer This is a Full-Time position based in Rockingham, WA, offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career. Please click APPLY NOW! Or, if you would like to find out more about this exciting opportunity and have a confidential discussion, please call Vanessa on 0436 671 264 or email [email protected] to organise a convenient time. Candidates must be available for a face-to-face video interview with Adecco as a first…

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Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

11 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

11 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Western Downs - DIDO

Full-time

Chinchilla, Queensland

Customer Service

11 months ago

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable sk..

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AtlamGroup

Field Service Technician

Full-time

Tom Price, Western Australia

Customer Service

11 months ago

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group..

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description We have a permanent, full-time opportunity available for a Field Service Technician to join our team in Tome Price, Western Australia. Reporting to the Workshop Team Leader you will: • Carry out mechanical inspections, servicing and repairs in the field in accordance with manufactures & OHS requirements • Ensure jobs are logged in our service module and all paperwork is completed daily • Monitor and record parts usage • Ensure Onsite and client Occupational Health and Safety requirements, Safe Operating Procedures and Safe Operating Practices are adhered to at all times Desired Skills and Experience Skills and Experience To succeed in this challenging role, you will have: • A trade qualification: mechanical, hydraulics, fitter or auto electrical • Strong diagnostic, fault finding and problem-solving skills • Current driver's licence • Exceptional communication skills with a customer service focus • A 'can do' attitude to provide high-quality service to our clients • A commitment to safety with the ability to work unsupervised • Rental/Hire Industry experience (not essential but highly regarded) • Forklift, EWP or OHS cards/licences (not essential but highly regarded) Benefits and perks At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including: • Excellent wages tool of trade vehicle location allowance housing allowance opportunities for overtime (paid at penalty rates) • Salary continuance insurance & access to Best Doctors service • Ongoing training and career development opportunities • Access to discounted health insurance through our corporate partner • Access to our Free Employee Assistance Program • Supportive & Strong local, regional & national team • Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process

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SODEXO AUSTRALIA PTY LIMITED

Service Attendants - Indigenous Opportunities

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

No FIFO experience? No problem! This could be your chance to get your start in a lucrative industry.We’re looking for customer service-oriented Indi..

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AtlamGroup

Field Service Technician – CivilBalcatta, WA

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

Position Partners are currently seeking a Field Service Technician to join their team in Balcatta. This role will report to the Regional Manager an..

Position Partners are currently seeking a Field Service Technician to join their team in Balcatta. This role will report to the Regional Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer experience. As a Field Service Technician, you will be responsible for carrying out machine system installation and repairs for customers with particular focus on Machine Control Systems and site solutions; these include 2D/ 3D automation, machine payload weighing and machine safety systems. Installation and support will primarily be onsite with an occasional mix of phone/ remote support activities. This role is subject to pre-employment medical assessment and police check. Key Responsibilities will include: Onsite and workshop-based installations of machine control systems and equipment. Calibration and Commissioning of machine systems and attachments. Trouble shooting, problem solving, technical support. Servicing & maintaining equipment. Customer training. About you: Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle mechanic highly regarded. Excellent communication and organisational skills. Mechanical aptitude and fabrication skills. Understanding of Electrical and Hydraulic systems. Ability to build and manage customer relationships and expectations. Strong attention to detail. Goal oriented, outcome focused, performance driven. Sound computer skills and ability to use Microsoft Office applications. Display a high degree of professionalism and positive attitude. Ability to work autonomously. Excellent troubleshooting and diagnostics skills. Strong practical and technical experience. Required: Driver’s Licence (car) Desirable: Experience with heavy equipment mechanical repairs/ maintenance. Experience with heavy equipment auto electrical repairs/ maintenance. Experience with mobile plant hydraulic systems. Experience or exposure to installing and maintaining machine control systems. Interest in new technology development Why join us? Position Partners is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you. If you have any questions, please reach out to [email protected] Position Partners is an equal opportunity employer that values diversity – we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply. Post Views:…

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SODEXO AUSTRALIA PTY LIMITED

FIFO Utility - Service Attendant / Allrounder

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

We’re looking for customer service-oriented people with hospitality experience or transferrable skills and a positive can-do attitude. Your next ad..

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AtlamGroup

Field Service Technician- MiningBalcatta, WA

Full-time

Balcatta, Western Australia

Customer Service

11 months ago

Position Partners are looking for a Field Service Technician to join their Mining Division. The Mining Technician role will join a dedicated team in s..

Position Partners are looking for a Field Service Technician to join their Mining Division. The Mining Technician role will join a dedicated team in supplying high quality installation and servicing of GPS hardware on a wide range of mining and landfill equipment around Australia. The role will require an extremely skilled lateral problem solver as most of the work will be in varying and challenging locations. This is a full-time role based out of our Balcatta branch but will require DIDO & FIFO dependent on our clients locations. Key responsibilities will include: Ability to work within the mining sector and operate within the conditions onsite (Drug testing, Heat /Cold, Fatigue limits, remote work and adhoc rosters). Ability to work away at short notice when required by clients. Able to do shift work (12 hrs when onsite and to a maximum of 14 days). Ability to work alone and unsupervised in remote areas. Strong sense of ownership, be initiative and work well in a team. Strong written and verbal communication skills. Strong practical and technical experience. Self-motivated and professional attitude. Company and customer focused. Valid C class driver’s licence. HR license preferred. EWP and Work at Heights Qualifications preferred. Australian Recognised Trade Qualification preferred. Responsibilities: Proactive focus toward safety and hazard identification. Reading Electrical and Hydraulic schematics. Sourcing technical information from available reference manuals, OEM and computer- based systems. Complying with drawings and instructions for new installations. Complying with SWIMS / JHA’s and relevant safety procedures both onsite and in workshops. Installing and removing of components. Conducting technical inspections and job estimations. Undertaking maintenance, diagnostic and troubleshooting (repair based) activities. Installation of HPGPS and FMS systems on heavy mining and landfill equipment Updating software and firmware remotely and on site. Assisting customer sites with project creation and surveying. Fabrication and modification of mounting brackets. Undertaking administration tasks, like Pre-starts, job sheets, timesheets, client reports, Job Safety Analysis (JSA’s) etc. Maintain records and complete reports, paperwork and data input as required. Salary: 80k – 100k. Why join us? Position Partners is a company with an inclusive and collaborative working culture. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like…

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AtlamGroup

Technician - Field Service (2/1) Residential

Full-time

Karratha, Western Australia

Maintenance / Repair

11 months ago

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefi..

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefits Karratha Residential We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Field Service Engine Technician to join our team here in Karratha. You will be required to carry out engine diagnostics, repairs, scheduled and un-scheduled maintenance for our customers, both on site and at the Karratha workshop. Our customers vary across the Mining, Marine, On Hwy and Power Gen sectors. The role is a residential position based in Karratha on a 2:1 roster attracting a substantial location allowance. Karratha is a vibrant city on the Pilbara coast offering unparalleled natural adventure, world class modern facilities, and has fast become the city of choice for families and boaties. In this role, you will make an impact in the following ways: Deliver a first-class service to our customers across, automotive, mining, marine and power generation. Complete repairs and maintenance of Cummins On Hwy and HHP products and you will attend to breakdowns in the field, as well as service our marine customers both on and off shore. Diagnose and repair various gen sets across our industrial and power station customers. Engine rebuilding and reconditioning Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Experience as a technician in the service and maintenance of heavy equipment / engines in field service. Cummins experience is highly preferred. Have previous experience of working in remote locations Solid diagnostic and IT capabilities Compensation and Benefits Competitive salary $5k sign on bonus (Conditions apply) Safety equipment / PPE and uniforms provided Further training provided on site Income Protection continuance insurance Discounts with select private health insurance, PC software/hardware and a range of vehicles Annual remuneration review Participation in an annual variable compensation (bonus) program A range of personal and professional benefits including: Cummins Employee Share Purchasing Program – 25% Cummins contribution! Employee Assistance Program available to employees Paid Parental leave (Conditions apply) Based in our Karratha branch – residential allowance available At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation,…

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AtlamGroup

Customer Service Officer - Port Hedland, WA

Full-time

Port Hedland, Western Australia

Customer Service

11 months ago

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This r..

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This role is critical within our broader Customer Service Excellence Team.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same!We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!Your key responsibilities include, but not limited to:Managing sales enquiries within our branch, over the phone, over the counter and via emailBuild engaging relationships with our customers and internal stakeholdersProcess customer quotes, orders and manage the end-to-end customer relationshipAttend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archivingProviding product-based and technical information to ensure the customer considers the right product for their applicationEnsure customer requests are actioned in a timely manner within allocated timeframesTake ownership in continuing and cultivating all customer relationshipsAs part of a small team you may be required to assist in other areas of the businessTo be successful, you will have:Sales and customer service experience and the ability to work unsupervised in a small teamExcellent oral and written communication with a proactive approachComprehensive computer experience with the ability to learn internal applicationsStrong time management skills with a solution focused approach to problem solvingBe safety minded and promote all things safety within our branchAbility to focus on completion of allocated tasks and have a high attention to detailCULTURE & BENEFITSA career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Great work/life balance working Monday to Friday 8am to 4pmCompetitive salaries and incentivesA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersOnsite parking and novated leasing optionsGenerous Wesfarmers annual share plansAttractive parental leave policy and moreEmployee recognition programs and awardsNEXT STEPSIf you meed most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a…

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