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Atlam Group

Service Liaison

Full-time

Waterloo, New South Wales

Customer Service

9 months ago

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rappo..

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TSA Group

Customer Service Representative

Full-time

West Perth

Customer Service

9 months ago

What it means to be a part of our team: Fully paid comprehensive training: We will take you through our 5 week training period, where w..

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Greencross Pet Wellness Company

Casual Customer Care Representative - ARH Gosford

Full-time

West Gosford

Customer Service

9 months ago

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney�..

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

Previous experience in the Veterinary or health industry preferred
2+ years' experience within a client services position within a fast-paced environment,
Have a strong work ethic and enjoy working as part of a team.
Commitment to gold standard patient care and a “fear-free” approach to patient handling.
The confidence and initiative to work autonomously yet lean on your team as needed.
Ability to multi-task and navigate within a busy, multi-departmental workplace
A passion for excellent customer service and exceptional communication and interpersonal skills,
Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

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Otis Elevator Company

Service Coordinator

Full-time

LOC7059: 610 Murray Stree

Customer Service

9 months ago

Date Posted:2024-01-31Country: AustraliaLocation: LOC7059: 610 Murray Street, West Perth WA 6005Come and join OTIS today and be part of the Forbes 202..

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers! At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

We are looking for a Service Coordinator to support OTIS Technical teams across Western Australia.

About you

We are looking for a customer-focused candidate who will positively represent Otis for existing and prospective customers.

You will be results-focused and continually seek to improve the provision of products/services to customers. Your role includes the ability to positively influence the customer's perception of Otis, primarily through strong customer service focus and delivery of premium service to enhance our position as a market leader.

This role reports to the Service Manager.

Key Responsibilities

Process Technician Field Incentive payments.
Raise Purchase Orders (POs).
Opening and closing of quoted "T" work, preparation of T Booking packages, and closing documentation for Finance for North Queensland.
Maintain and coordinate service tracking schedules, induction and license registers.
Assist Service Account Reps and Supervisors with reporting, quoting, ordering, customer liaison, and other administrative work.
Data entry of timesheets into the OSCA System.
Customer reporting for local & national customers (portal management).
Coordinate and drive monthly forecasting with Project and Service managers.

What you will need to be successful

Previous experience in Customer Service or Administration.
Good knowledge of Microsoft Office suite and have strong computer/IT skills.
Excellent customer service and organizational skills.
The ability to meet set deadlines and prioritize activities where required.
Excellent verbal & written communication skills.
Focused and works well in a team.

Do you know someone at OTIS?

If yes, then let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

Robust compensation and benefits packages
Be part of the Forbes 2022 World's Best Employers.
Meaningful career opportunities for people to grow through excellent Learning programs.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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AtlamGroup

HD Fitters - Darwin Workshop & Field Service Opportunities

Full-time

Wyndham, Western Australia

F&B / Tourism / Hospitality

10 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: If you’re looking for a change of scenery, our Komatsu Darwin branch has a relocation opportunity for HD Fitters with heavy equipment experience; with relocation assistance available.Whether you prefer to work within a workshop environment or take ownership of your own field service ute, we have options available.With a generous remuneration package on offer, there's no better time than now to have a chat with our Branch Manager to plan your career with one of the world's leading original equipment manufacturers. Remuneration: Base Rate Super Zone & Housing Allowances Penalties Rates for Overtime Laptop Phone Vehicle (Field Service). Annual and competency based wage increases apply.Role Located: Darwin - Workshop or Field ServiceField Service Range: Northern Territory/ East KimberleyFlexible lifestyle rosters on offer: 5 day week (Mon to Fri)4 day week (Mon to Thurs)9 day fortnight (Mon to Fri, Mon to Thurs)Plenty of overtime available paying penalty rates!Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection InsuranceCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: Generous referral payment for referring a new employee to KomatsuWhat we are looking for:Diesel Fitting or equivalent trade certificateCurrent drivers licence – preferably MRProven experience repairing and maintaining construction and mining mobile plantAbility to work unsupervised and autonomouslyCommitment to safety and ability to work in remote areasMust be currently living in Australia with valid work rightsReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

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AtlamGroup

Customer Service/Administration Assistant

Full-time

Hindmarsh, South Australia

Customer Service

10 months ago

Applicants should also possess the following attributes:Be a quick learner, highly organised and able to multi-taskStrong attention to detail, time ma..

Applicants should also possess the following attributes:Be a quick learner, highly organised and able to multi-taskStrong attention to detail, time management and problem-solving skillsAbility to work independently and as part of a small teamPossess good communication skills, both written and verbalAuthentic customer service skills to engage in ongoing client relationshipsCourteous, professional & confident phone manner – ability to take effective messagesReliable, responsible and punctualWillingness to learn and develop knowledge around laboratory testingDesirable Experience:Knowledge of Xero accounting softwarePrevious experience in a customer service / administrative roleAn interest in science and/or agricultureOur admin team operates between 8:30am and 5pm Monday to Friday, with staggered starts between team members. On the job training will be provided across our services, systems and processes.All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted. This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 61 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins Agro Testing is an accredited Agricultural testing laboratory that specialises in Soil, Plant and Water testing with laboratories located in Hindmarsh South Australia, Belmont Western Australia and Burleigh Heads Queensland. Our client base includes farmers, agronomists, rural retailers and research organisations with our samples originating from all across Australia.Full time permanent role 37.5 hours Monday – FridayImmediate…

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AtlamGroup

Stores Person / Customer Service - Industrial Products (Dubbo)

Full-time

Dubbo, New South Wales

Administrative / Clerical

10 months ago

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & ..

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team. To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest. With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia: https://appliedau.com.au/ New Zealand: https://www.appliednz.co.nz/

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AtlamGroup

Hydraulic Hose Fitter / Mobile Service Technician (WA - PORT HEDLAND)

Full-time

Port Hedland, Western Australia

Information Technology

10 months ago

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE OR..

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE ORGANISATION This company is an international success story specializing in mobile 'on site' service and replacement of hydraulic and industrial hoses. Our client is expanding again due to continued positive growth and a philosophy based on service excellence and a proactive and planned business approach. They are seeking the appointment of a Mobile Sales & Service Technician for the Service and Supply Centre. THE ROLE You will actively promote and provide the company's services and products in the 'field' to manufacturers, industrial plants, construction, mining and petrochemical / refinery industries as well as end users. Duties include: Sale, Assembly and Fitting of Hydraulic Hose, Fittings and accessories. fluid transfer solutions including fitting and assembling hydraulic and industrial hoses Cutting, threading, bending and installing hydraulic and pneumatic pipes and lines Drilling holes and tapping threads for bolting parts together, and assembles parts and sub-assemblies Verifies alignment of, and clearances between, components using measuring instruments Cleans and lubricates assembled articles Test-assemble articles in workshops and onsite to ensure accuracy of fit Mobile sales Working with Prime Movers, Trailers, Excavators, Loaders, Dumpers, Drill Rigs, Fixed Plants, Concentrators, Crushers etc THE CANDIDATE Ideally trade qualified Fitter & Turner, Mechanical/Hydraulic Fitter with an understanding of hydraulic systems Experience with Axera Sandvik & Atlas Copco Simba drill rigs Previous experience in hydraulics an advantage, but not essential Full product training will be provided and excellent career opportunities exist After hours availability is a pre-requisite Excellent written and verbal English communication skills Excellent Customer service focus and ability to maintain and grow customer base including up selling Ability to read engineering drawings and hydraulic schematics desirable Outgoing personality with the ability to promote the company's services and products Ability to meet deadlines and targets Desire to live in very regional Australian country town, and be loyal to the company Mature attitude and ability to work unsupervised Ability to obtain Australian Drivers licence Motivated, self starter, team player Ability to work hard and in harsh climates This is an excellent opportunity in this solid international organization that keeps getting stronger. An excellent remuneration package including a fully maintained service vehicle will be negotiated to the right candidates. Apply via this website or send resume and cover letter to [email protected] with Ref: 1089059C

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AtlamGroup

Field Service technician

Full-time

Regency Park, South Australia

Customer Service

10 months ago

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experience..

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent positionCompany Tool of Trade vehicleCompany laptop, and mobile phoneExciting, challenging and rewarding position with a market leading companyExcellent working conditionsGood team environment with a strong company culture and valuesAgency Applications will not be accepted for this position. As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation.It enables fully connected applications with intelligent components, tailored system solutions, and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

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AtlamGroup

Service Delivery Person

Full-time

Hindmarsh, South Australia

Customer Service

10 months ago

The Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia sinc..

The Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success. Why You Should Join Us: Great pay at $33 per hourJob security working for a market leading company. COVID Proof and essential service during COVID timeGreat work/life balance, Monday - Friday, early start, early finishOn-job training and the opportunity to grow and develop within Alsco GroupGreat company culture and supportive managersA well-maintained vehicle and safe working conditions About the role: This is a permanent, full-time position where you will spend your day delivering and collecting linen, mats, and garments to our customers. You get to interact with a wide range of customers from hospitality, healthcare, food production and mining so every day is different, but you will have the opportunity to build a relationship with the various customers that you meet regularly. You get to drive a MR truck each day as your mobile office. You will typically be on the road by 6am each morning and back to the depot by lunch time to drop off your gear and prep your truck for the following day of deliveries. Finish time is usually 2pm each day so you can enjoy the rest of your day with whatever commitments you may have, but there is opportunity for overtime if desired. No surprise, you will need to hold a valid MR driver’s license to do this job and good physical fitness. This is a lovely team where we are supportive of developing our staff, including offering access to great benefits such as our Employee Assistance Program, discounted linen and garments and insurance opportunities. You won’t need to worry about what you will be wearing; you will be provided a uniform and appropriate safety gear. Apply by sending through your most recent copy of your resume via Seek. Please note that you must have valid work rights and covid vaccinations to be eligible for the role and that we do not accept unsolicited assistance from agencies. Perm FT multi-drop delivery driver needed for a stable and reputable market leader with on-job training and great career progression opportunity!

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Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

10 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

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AtlamGroup

Field Service Technician

Full-time

Regency Park, South Australia

Customer Service

10 months ago

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experience..

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Permanent position with paid overtime.Tool of Trade vehicle & Fuel CardCompany laptop, and mobile phone.Employee Assistance ProgramSocial Club, events and team buildingStaff discounts on Bosch and affiliated-brand productsStrong company culture and values.Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate.Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to implement measures that will see this reduce even further.As a multi million dollar organisation we see ourselves as a corporate citizen and take an active stance in society beyond the scope of our own business activities. In 2022 we donated over 27.4 million euros worldwide to charitable purposes and continue to work towards sustainable living, education for socially disadvantaged children and social cohesion. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

10 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

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WORKSKIL AUSTRALIA LTD. Noarlunga Centre

Customer Service Officer

Full-time

Modbury, South Australia

Customer Service

10 months ago

SERVICE DESK AGENTS Commencing March / April 2024 $54,500 - $60,000 + super Our Service Desk Agents are the first point of contact for our clients. N..

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Emily Bridgland

Customer Service Representative

Full-time

Bedford Park, South Australia

Customer Service

10 months ago

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park with a start ..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Western Downs - DIDO

Full-time

Chinchilla, Queensland

Customer Service

10 months ago

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable sk..

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AtlamGroup

Field Service Technician

Full-time

Tom Price, Western Australia

Customer Service

10 months ago

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group..

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description We have a permanent, full-time opportunity available for a Field Service Technician to join our team in Tome Price, Western Australia. Reporting to the Workshop Team Leader you will: • Carry out mechanical inspections, servicing and repairs in the field in accordance with manufactures & OHS requirements • Ensure jobs are logged in our service module and all paperwork is completed daily • Monitor and record parts usage • Ensure Onsite and client Occupational Health and Safety requirements, Safe Operating Procedures and Safe Operating Practices are adhered to at all times Desired Skills and Experience Skills and Experience To succeed in this challenging role, you will have: • A trade qualification: mechanical, hydraulics, fitter or auto electrical • Strong diagnostic, fault finding and problem-solving skills • Current driver's licence • Exceptional communication skills with a customer service focus • A 'can do' attitude to provide high-quality service to our clients • A commitment to safety with the ability to work unsupervised • Rental/Hire Industry experience (not essential but highly regarded) • Forklift, EWP or OHS cards/licences (not essential but highly regarded) Benefits and perks At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including: • Excellent wages tool of trade vehicle location allowance housing allowance opportunities for overtime (paid at penalty rates) • Salary continuance insurance & access to Best Doctors service • Ongoing training and career development opportunities • Access to discounted health insurance through our corporate partner • Access to our Free Employee Assistance Program • Supportive & Strong local, regional & national team • Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process

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AtlamGroup

Customer Service Manager

Full-time

Hackney, South Australia

Customer Service

10 months ago

Customer Service Manager City Fringe As a result of continued growth, Hickinbotham, SA's largest and longest established building and development grou..

Customer Service Manager City Fringe As a result of continued growth, Hickinbotham, SA's largest and longest established building and development group, seeks a Customer Service Manager to join our dynamic team located in our modern office close to the CBD. The Hickinbotham Group incorporates several successful business units, including three market-leading building brands, large-scale greenfield development, finance, and a national craft spirits operation. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded individual who has a common-sense approach to management to join our highly regarded team. This is an exciting opportunity for an experienced professional to join our highly regarded leadership team in a fast-paced and stimulating environment. This important role would suit a high calibre individual with excellent people skills and a pragmatic 'can-do' approach. About the role: - Be instrumental and influential in driving a positive working culture where the company values, policies, procedures, and people initiatives are understood, practised and constantly reinforced. Proactively lead, motivate and manage the Client Services Team with open communication and timely identification and resolution of issues or obstacles. Lead with a focus on continuous improvement and a positive 'can-do attitude. Deliver exceptional customer service Maintain strong relationships with product suppliers Actively participate in the performance review process Work in conjunction with the overall operations team and department managers Contribute to business and people planning and develop strategies to improve against key performance measures. Along with being reliable, loyal and trustworthy, it is essential that you have the following attributes: - At least five years' experience leading teams to deliver business outcomes. Clear and concise written, verbal, and interpersonal skills. Ability to work autonomously and collaboratively as part of a team. Excellent time management and prioritisation skills. A proven ability to achieve objectives and demonstrate actual results. Ability to communicate professionally, pragmatically and with influence. A passion for driving organisational performance. Ability to effectively support the development of others through coaching, mentoring and guidance. A positive, 'can-do attitude. A communicative and collaborative approach to working with stakeholders both externally and internally. Strong business acumen. Highly developed presentation with excellent communication skills. A track record of success. The successful applicant will have a successful track record of at least five years of successful management experience in a commercial environment. Applicants must be highly professional, confident, have the strength of character to generate respect from teams, and have a natural aptitude for people management. If you possess these attributes and want to join our professional and corporate environment where people receive recognition and reward for their hard work and commitment. In that case, this role will provide you with an exciting career opportunity.An excellent remuneration package…

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AtlamGroup

Technician - Field Service (2/1) Residential

Full-time

Karratha, Western Australia

Maintenance / Repair

10 months ago

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefi..

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefits Karratha Residential We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Field Service Engine Technician to join our team here in Karratha. You will be required to carry out engine diagnostics, repairs, scheduled and un-scheduled maintenance for our customers, both on site and at the Karratha workshop. Our customers vary across the Mining, Marine, On Hwy and Power Gen sectors. The role is a residential position based in Karratha on a 2:1 roster attracting a substantial location allowance. Karratha is a vibrant city on the Pilbara coast offering unparalleled natural adventure, world class modern facilities, and has fast become the city of choice for families and boaties. In this role, you will make an impact in the following ways: Deliver a first-class service to our customers across, automotive, mining, marine and power generation. Complete repairs and maintenance of Cummins On Hwy and HHP products and you will attend to breakdowns in the field, as well as service our marine customers both on and off shore. Diagnose and repair various gen sets across our industrial and power station customers. Engine rebuilding and reconditioning Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Experience as a technician in the service and maintenance of heavy equipment / engines in field service. Cummins experience is highly preferred. Have previous experience of working in remote locations Solid diagnostic and IT capabilities Compensation and Benefits Competitive salary $5k sign on bonus (Conditions apply) Safety equipment / PPE and uniforms provided Further training provided on site Income Protection continuance insurance Discounts with select private health insurance, PC software/hardware and a range of vehicles Annual remuneration review Participation in an annual variable compensation (bonus) program A range of personal and professional benefits including: Cummins Employee Share Purchasing Program – 25% Cummins contribution! Employee Assistance Program available to employees Paid Parental leave (Conditions apply) Based in our Karratha branch – residential allowance available At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation,…

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AtlamGroup

Field Service Technician - Salt Lake City, Utah

Full-time

Field, South Australia

Customer Service

10 months ago

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures..

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures and delivers custom technology and service solutions to support global clients and is a leading provider of Remote Control and Automation solutions for mobile equipment in the international mining industry. The RCT group has over 49 years of history with customers in more than 70 countries worldwide. This opportunity is based in our Salt Lake City, Utah branch and involves product installation, service, repairs and technical support work throughout the United States and internationally. The successful applicant must have equivalent qualifications to auto electrical with a strong interest and/or prior experience with electronics or radio communications. Knowledge of heavy earthmoving machine electrical and hydraulics is also an advantage. Essential requirements to apply: Extensive knowledge in 12/24 V systems on mobile equipment 3 to 5 years of experience working in a mechanical/electrical field Ability to read and interpret electrical and hydraulic schematics Responsible for installing, calibrating, configuring, maintaining, and testing remote control systems and related solutions on mining equipment Understand how to integrate control/automation/protection systems into machine electrical circuit Computer literacy in Microsoft Suite Medically fit and able to pass regular drug and alcohol testing Hold or be able to obtain MSHA Certification Hold or be able to obtain a First Aid Certificate Experience and ability to work both underground and surface mines. You must be a United States resident Valid driver’s license with no restrictions Have or able to obtain a valid passport Applicants must have the following attributes: Able to work away at short notice at various locations throughout the United States and possibly internationally High-quality workmanship and work history Stay current with the industry, customer, products developments and technical best practices Strong customer focus with the ability to represent RCT Able to work with minimum supervision with a disciplined approach to job responsibilities Honest, trustworthy and reliable Wanting to advance in their trade We offer: A competitive package with benefits based on experience Structured in-house and external training programs Work with a specialized and established OEM/Dealer in automation and technology in the mining sector You can refer to our website at rct-global.com for further information on RCT. If you would like to be considered for this position, please email your resume to How can we help?

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AtlamGroup

Customer Service Officer - Port Hedland, WA

Full-time

Port Hedland, Western Australia

Customer Service

10 months ago

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This r..

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This role is critical within our broader Customer Service Excellence Team.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same!We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!Your key responsibilities include, but not limited to:Managing sales enquiries within our branch, over the phone, over the counter and via emailBuild engaging relationships with our customers and internal stakeholdersProcess customer quotes, orders and manage the end-to-end customer relationshipAttend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archivingProviding product-based and technical information to ensure the customer considers the right product for their applicationEnsure customer requests are actioned in a timely manner within allocated timeframesTake ownership in continuing and cultivating all customer relationshipsAs part of a small team you may be required to assist in other areas of the businessTo be successful, you will have:Sales and customer service experience and the ability to work unsupervised in a small teamExcellent oral and written communication with a proactive approachComprehensive computer experience with the ability to learn internal applicationsStrong time management skills with a solution focused approach to problem solvingBe safety minded and promote all things safety within our branchAbility to focus on completion of allocated tasks and have a high attention to detailCULTURE & BENEFITSA career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Great work/life balance working Monday to Friday 8am to 4pmCompetitive salaries and incentivesA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersOnsite parking and novated leasing optionsGenerous Wesfarmers annual share plansAttractive parental leave policy and moreEmployee recognition programs and awardsNEXT STEPSIf you meed most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a…

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AtlamGroup

Diesel Mechanic- Field Service (FIFO)

Full-time

Newman, Western Australia

Customer Service

11 months ago

Diesel Mechanic- Field Service (FIFO) Description Diesel Mechanic - Field Service (FIFO) Perth, Melbourne, Sydney, Adelaide, Brisbane Our culture beli..

Diesel Mechanic- Field Service (FIFO) Description Diesel Mechanic - Field Service (FIFO) Perth, Melbourne, Sydney, Adelaide, Brisbane Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. Unique opportunity for experienced Diesel Mechanics to join our Field Service team on a FIFO roster flying from one of 5 capital cities (Perth, Melbourne, Sydney, Adelaide, Brisbane) . In this permanent role with a global engine manufacturer, you will be part of a high performing team who specialise in engine maintenance and repairs across our client sites in the Pilbara or Goldfields region. In this role, you will make an impact in the following ways: Work on critical mining projects Fleet maintenance Fault diagnostics Engine repairs both major and minor Work with other major OEM’s such as Hitachi, Komatsu, Liebherr etc To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Previous field service experience servicing and maintaining heavy diesel products, mining equipment, power generation on engines and similar applications is preferred (ideally with an OEM) Solid diagnostic, electronic and IT capabilities Good communication skills Ability to work autonomously as well as in a great team environment Compensation and Benefits Competitive salary additional benefits $5k sign on bonus 2/1 Roster flying out of capital cities Flights (from capital cities) and accommodation provided Salary continuance insurance To view our additional benefits, click here - https://www.cummins.com/careers/working-at-cummins At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our benefits. Job SERVICE Primary Location Australia-Western Australia-Kalgoorlie-Boulder-Australia, Kalgoorlie, Distributor BR 551 Other Locations Australia-Western Australia-Perth, Australia-Western Australia-Perth-Australia, Perth, Perth Airport, Australia-Western Australia-Newman-Australia, Newman, Pardoo Street Recruitment Job Type Technician Job Posting Oct 19, 2023, 9:46:05 PM Unposting Date Ongoing Organization Distribution Business Relocation Package Eligible Req ID: 23000A90

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AHA SEAFORD PTY LTD

VR GPs - including HEAD CLINICIAN POSITION - Service Fee from 22.5%

Full-time

Seaford, South Australia

Customer Service

11 months ago

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location At AHA, we provide a better way. ..

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AHA SEAFORD MEADOWS PTY LTD

VR GPs - including HEAD CLINICIAN POSITION - Service Fee from 22.5%

Full-time

Seaford Meadows, South Australia

Customer Service

11 months ago

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location At AHA, we provide a better way. ..

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AtlamGroup

Customer Experience Call Centre Operator

Full-time

Pyrmont, New South Wales

Customer Service

11 months ago

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2..

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5) ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss. The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

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