Established in 2008, Nissan Financial Services employs approximately 220 people. We offer tailored financial solutions combined with service excellence to our customers and dealer networks. Our customer-centric operating model is designed to enable us to better respond to the ever-changing landscape. All teams and departments of NFS have a role to play to realise our vision to be a financier of choice and we work together to bring this to life.Your opportunity…You will be responsible for proactive relationship building with our current portfolio of existing customers. This position coordinates, executes, and manages outbound call programs built to effectively retain customers through positive relationship building, listening to concerns/addressing issues, and educating on available products and services across all brands.Outbound communication to maturing customers to educate customers on available options as their loan ends. This may be a referral to a dealer for a new car, refinance or to payout.Outbound contact to maturing Nissan Future Value customers to educate them on available options and liaise with the dealer network for a seamless customer experienceGenerating leads and practicing best in class lead referral with clear and concise communication to both the customer and the dealer including key information, time lines and expectationsAttending to inbound calls and emails from customers and assisting with any inquiries they may have with the aim of having a positive interaction and making the experience easy for the customerRetaining customers through end of term balloon refinances or variations, in turn also increasing net amount financed for NFSAAssist existing customers with direct finance applications where…

Click here to view more detail / apply for Customer Loyalty Officer

At McMillan Shakespeare (MMS), our purpose is to make a difference to people’s lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we’ve grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do.Start date: 4 March and 8 AprilEnjoy working 2 Days in Office and 3 Days from HomeOur contact centre is our launching ground for many people within the organisation moving into specialised roles and growing their careers. Once you have mastered the fundamentals of your role and met the key criteria in both your performance and aligning to the values of the organisation you can apply for the many internally advertised roles across all our brands and locations in Australia.Your primary responsibilities include:Pursue Better in assisting customers to manage their accounts and funds and problem-solve to resolve customer enquiriesPeople First by building engaging and educating our customers on how to best manage accounts by maximising their tax benefit and minimising their liabilitiesWork Together by ensuring if, on phones or administration tasks, you deliver on your and the organisation's promisesMake everyday Better Together by demonstrating mutual respect and collaborating with your team, managers, and extended organisationWhy MMS?Entry-level Role: Don’t know your salary packaging from your novated leasing? No worries, we provide comprehensive training programs from induction throughout your ongoing employmentA dedicated and experienced Group Mentor providing support and guidance throughout your training periodAbundant career progression and development opportunities – we are all about promoting from withinWork-Life Balance: Scheduled…

Click here to view more detail / apply for Customer Care Consultant - Metro

09th February, 2024 The CompanyMy client is a well-known Australian department store chain. It's one of the largest and most established retail companies in Australia, offering a wide range of products, including clothing, cosmetics, homeware, electronics, and more. It operates stores in various locations across Australia and also has an online presence for customers to shop through their website.The role: Act as a Functional and Technical developer for Salesforce Service Cloud and Loyalty solutions when exploring or developing new initiatives Develop and review functional and technical designs developed as part of the project Successfully designing, constructing, integrating and deploying Salesforce Service Cloud and Loyalty developed capability Ensuring appropriate levels of testing have been performed for any new initiatives being deployed to production Act as an advocate/stakeholder for my client's Loyalty Application team, ensure the Support Manager is kept informed on any technical decisions and where required make those architectural decisions in the best interests of the loyalty program and business stakeholders Keep abreast of new technology and trends in the Salesforce Service Cloud and Loyalty services area and distribute this knowledge to other members of the team.   Qualifications: Relevant Salesforce Certifications: Salesforce Developer (Advanced), Administrator (Advanced), Service Cloud, Experienced in Salesforce object structure and customizations, relational database and data integration tools of at least 5 years Experience performing configuration changes to applications In-depth knowledge of Salesforce Service Cloud Data Cleansing, Data Loading and integration Certification as follows: Salesforce Certified Service Cloud / Salesforce Developer / Salesforce Administrator Working knowledge of HTML, Java, J2EE, EJB, JSP,…

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We are looking for a technically-strong professional with the ability to work autonomously and in a team environment by utilising strong communication and cooperation skills.You should be able to demonstrate the following:Electrician A Grade licence requiredElectrical Connect/Disconnect license up to 400Vac is highly desirableMechanical design using Solid works and Allen Bradley PLC experienceStrong background in mechanical engineering, PLC software, robot setup and general software experience  Previous experience with supervision of build and installation projects essential, with experience in supervision of other trades and professional team members highly desiredGood communication skills and ability to work well both in a team and independentlyProficient in MS OfficeAvailable for local, interstate and occasional international travelLife at Bosch We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!We offer our employees:The ability to work flexiblyTraining and development programs to help you reach your full potentialUp to 28 weeks of paid Parental Leave (in addition to government paid parental leave)Superannuation on unpaid Parental LeaveThe option to purchase additional annual leaveA wide range of Health and Wellbeing programsSupport and counselling services with work or personal matters through our Employee Assistance ProgramUp to 50 weeks Income Protection for permanent employeesDiverse and exciting career opportunities, both local and internationalDiscounts on Bosch products and as well as products from affiliated brands Your application We are committed to building a sustainable, inclusive, and diverse workforce in all its forms. …

Click here to view more detail / apply for Senior Service and Sales Technician

The First Service Offer Co-ordinator will focus on sales of services and spare parts as part of the GEA Service strategy of First Service Offer (FSO).

The Co-ordinator works with coordination, selling and as required execution of Recommended Spare Parts Lists (RSPL), Recommended Spare Part Quotations (RSPQ) and other relevant FSO activities, such as critical analysis, in order to support GPAU, in securing a strong entry point for service sales to new installations and customers.

Responsibilities / Tasks

The Co-ordinator requires strong collaborative skills and the ability to work globally with colleagues to discuss the team's service and parts offers and highlight key sales service benefits to customers who have recently invested in new GEA equipment. S/he will liaise and coordinate FSO activities between project and local service teams; creating and presenting service offers to customers. This requires a thorough knowledge of mechanical and/or process equipment.

Additionally this role involves full internal technical support for the sales teams as well as liaising with customer maintenance personnel. The position holder will have a focus on driving technical support offering to our customers and maintaining brand health through the various divisions.

S/he will understand the concepts of maintenance strategies and equipment criticality analyses from a service and parts requirement for complete processing lines.

The key management priorities and tasks for the role:

• Plan and prepare Recommended Spare Parts List for all Australian projects which require a FSO.

• Coordinate FSO activities closely with Divisions and Service and Sales Teams.

• Liaise with Divisions in preparation and planning of Recommended Spare Parts lists and Service Offers, including Service Level Agreements (SLA’s).

• Provide regular progress reports on servicing and preventative maintenance, updates on projects, feedback on observations from customer sites as well as ideas for companywide improvements.

• Provide regular customer feedback to the engineering, product development and innovation teams on product values.

• Identify business development and “add-on” sales opportunities as they relate to specific service sales.

• Building up and maintaining relationships with various internal and external stakeholders and building a network of contacts within the region of responsibility.

• Meet targets as set by management

Your Profile / Qualifications

• Customer Service Focus

• Excellent written and oral communication skills

• Strong collaboration skills (both locally and globally)

• Able to work in a team and autonomously

• Experienced with Microsoft Office applications

Did we spark your interest?
Then please click apply above to access our guided application process.

Date Posted:

2023-11-23

Country:

Australia

Location:

LOC7026 : 4/78 Hattam Street, Bendigo VIC 3539, Australia

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you! You’ll need:   A genuine passion for customer experience  To be able to approach, connect and confidently interact with customers  An eagerness to learn about products and services  To act with integrity, be safe and do your best  The availability to work flexible hours (including late nights, early mornings and weekends) Interested to apply?     As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you’ll receive a personality profile which will tell you a little bit more about yourself.   If successful, you will then be invited to complete an online video interview by email. Don’t worry,…

Click here to view more detail / apply for Customer Service Team Member

Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams team based out of our Horsham branch. This is a full-time permanent position, working a 5 x 2 (Monday - Friday) roster.  If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our customers, this could be a perfect fit for you. Your typical day will include: Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines    Providing outstanding customer service to our loyal customers Compiling and completing accurate reporting Working autonomously to manage your time and maximise efficiency Maintaining a safe and clean work environment Liaising with our internal service and parts department Maintaining a William Adams service vehicle ABOUT YOU  To be considered for this role you will have the following skills, experience and attributes: Be a qualified Diesel Technician with extensive experience with Caterpillar machines (or similar) Be able to service customers and their equipment to a very high standard Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have)  A proactive and positive attitude, with strong work ethic A strong commitment to safety, health & environment procedures Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded) Proven ability to be self-motivated and to work unsupervised WHAT IS ON OFFER?... A base rate up to $42 - $48 per hour (dependent on roster & skill level) Allowances Leave Loading Super Uniforms (laundered) PPE Tool Loans (interest free) Fully equipped service vehicle Overtime (plenty on offer) RDO for 5x2 roster OEM Tooling Cat parts store discount Ongoing training & development Relocation assistance up to $5000 for eligible candidates Flexible family friendly roster options Career progression opportunities Trade upgrade opportunities Employee Assistance Program Employee Referral Program – refer a mate & receive up to $3000 Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF more! If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you!  Want to know more?  Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

Click here to view more detail / apply for Field Service Diesel Technician / Mechanic

Customer Sales & Service Coordinator CAMPBELLFIELD Competitive salary sales bonus scheme   Non-customer facing role Exceptional Benefits A great opportunity now exists for an experienced Customer Sales & Service Coordinator to join our small and friendly team.WHAT'S ON OFFER: a range of amazing employee benefits inclusive of paid parental leave a friendly and supportive team environment  on-the-job training, genuine career and progression pathway Primary Responsibilities: Entering sales orders Answering telephone enquiries Providing customer quotes, order status updates, lead times etc Vetting orders Applying credit processes Providing technical and product support to customers. About YouYou will be a self-motivated customer service specialist who enjoys working in a high-performance culture.To be considered applicants MUST have: experience in a similar role a reliable work history with a good attitude to safety a friendly telephone manner the ability to express themselves clearly and concisely in verbal and written communication. Applicants must also be prepared to undertake a pre-employment medical inclusive of drug and alcohol test.Employment at CapralOur strong values-based culture is a key part of looking after our people. Capral's five core values of Safety First, Customer Success, Play Fair, Better Every Day and Own it form the basis of all aspects of our operations. 'As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses. We strongly encourage female applicants to apply for this position.'How To ApplyIf you are a highly motivated individual who strongly aligns to Capral's vision and five core values looking to progress their career in a dynamic and successful company, then we would like to hear from you.APPLY NOW!No recruitment agencies, please.

Click here to view more detail / apply for Customer Sales & Service Coordinator

Join Our Team as Head of Service Integration!

Are you a strategic leader passionate about optimizing user experiences through seamless service integration? We're looking for a dynamic Head of Service Integration to oversee and elevate our User Experience teams, including End User Compute, Field Services, and Service Desk activities.

About the Role:

As the Head of Service Integration, you will spearhead the governance of our Service Desk, End User Computing, and Field Services functions. Your primary goal will be to ensure the seamless integration of services across our partner ecosystem, driving efficiency and excellence in user experience delivery.

You will collaborate closely with service providers to identify and implement continuous improvement opportunities, ensuring that our IT Service Management function aligns with our business objectives.

Responsibilities:

Lead and govern the activities across Service Desk, End User Computing, and Field Services.
Drive strategic integration initiatives to ensure seamless services across our partner network.
Collaborate with service providers to identify and implement continuous improvement opportunities for Service Desk and End User Computing services.
Manage and optimize the IT Service Management function to provide stable, scalable user integration solutions.
Qualifications and Skills:

Tertiary level qualifications in Business, Commerce, Information Services, or an IT-related discipline are desirable.
Strong conceptual knowledge of Information Technology coupled with ITIL/ITAM certification.
Proficiency in using various data tools to transform and analyze data sets, coupled with excellent communication skills (written and verbal).
If you're ready to steer service integration toward excellence and make a substantial impact, join us in this pivotal role!
Salary range: $160,000 - $175,000 TFR

Apply now via this link or paste in your browser: https://wd3.myworkday.com/agreenspace/d/inst/15$392530/9925$5154.htmld

Field Service MechanicPump and Power Melbourne Largest family-owned equipment hire company in ANZ great employee benefits Culture is our secret sauce-family, innovation, customer service, down to earth Ongoing training & career development opportunities  $74,237 base super Profit Share  Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best. And by being the best, we are committed to sustainable growth and innovation for the benefit our customers, our people and Kennards Hire.And with over 90% of our people telling us they think Kennards Hire is a Great Place to Work, we think that's pretty awesome!Some of the things our people have told us make Kennards Hire a Great Place to Work include: their team mates; the care and inclusiveness we show each other; that our people's safety is a priority; and how everyone works together to live our values. Not to mention the birthday and employee anniversary celebration cakes and BBQs!About the role The Field Service Maintenance Mechanic role exists primarily within the Distribution Centre and reports to the Service Manager. The purpose of the Maintenance Mechanic position is to provide customers with an exceptional level of service through maintenance/repair of a range of diesel and petrol powered equipment to exacting standards.This is a permanent, full time position, based in our Pump and Power branch in Port Melbourne.This role requires you to: Repair and maintain vehicles and related equipment to required standards so as to ensure our customers receive reliable and fit-for-purpose plant and equipment. Detecting and diagnosing mechanical and electrical faults in engines and parts Dismantling and removing engine assemblies, transmissions, steering mechanisms and other components, and checking parts Repairing and replacing worn and defective parts, reassembling mechanical components, and referring to service manuals as needed Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations Reassembling engines and parts after repair Testing and adjusting mechanical parts after being repaired to comply with company standards and customer expectations of performance Diagnosing and testing parts with the assistance of computers Perform servicing maintenance on the customer site as required, and documentation to render equipment serviceable in accordance with Kennards “Ready for Hire” Quality Operational Management (QOM) standards.About you: You are trade qualified as a light vehicle mechanic or diesel fitter, with experience on mobile plant or similar A proven ability to be adaptable to changing priorities and work conditions including the ability to both work as part of a team and to work autonomously to complete tasks within required timeframes. Time management skills including the ability to plan and reschedule in accordance with changes in priorities. A manual Driver’s…

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Porsche Centre Melbourne, one of Australia’s most exclusive dealerships, is currently recruiting Service Technicians to join our Workshop team, based in Collingwood. With a unique mix of retail, pre-delivery, classic restoration and motorsport operations, this is a workshop like no other.

As part of a dedicated team, you will be responsible for repairs and servicing of motor vehicle engines, helping to meet the expectations of the most discerning customers, while assisting the dealership exceed its customer satisfaction. Successful candidates will be provided with ongoing manufacturer factory training and genuine opportunity for growth and advancement. The ideal applicant will also have a strong and distinguished background in the luxury automotive industry.

Essential Applicant Criteria
• Fully qualified Automotive Technician
• Strength in electrical diagnosis and repairs
• Conscientious and motivated, with an eye for detail
• Excellent attention to detail and commitment to producing quality work
• Ability to work in a fast paced environment
• Previous Porsche experience highly regarded

Remuneration
The salary band for this role is approximately $65,000 to $75,000 gross per annum, plus 11% superannuation, tooling allowance as per the Award and commission structure.

If you're looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, then please submit your resume.

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

Click here to view more detail / apply for Customer Service Officer

At Woollards Auto Body Works, we are a strong, close knit team of 19 that work together to provide the highest quality repairs for our customers. Our facility provides stable work opportunities for our staff and a positive work environment, along with ample staff parking. We are easy to reach, located within minutes of the city centre.We offer permanent, full-time opportunities.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team.We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday.Apply or call us today on  (03) 5821 3914 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

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About the role We have an exciting opportunity for a hybrid role as a Customer Service Officer/Operator at our ARC Traralgon Branch. In this varied role, you will be responsible for the customer service and internal sales function of the branch in addition to supporting on the operational floor preparing loads, loading trucks and undertaking warehouse duties. Responsibilities include: Customer enquiries and sales, over the phone, email and at the front counter Sales data entry, general invoicing, administration, purchasing and inventory control Coordinating logistics - transport and deliveries Storeperson duties: picking and packing, loading and unloading Operating bending and cutting machinery Operation of overhead crane to load and unload fleet and customer vehicles Championing safety procedures to the highest standard This role is rostered Monday to Friday 7.30 am – 4 pm.   About your experience We are looking for someone who is customer service focused, has high attention to detail and thrives working in a fast-paced friendly environment.  You will also have: Experience in a similar phone-based customer service role  Excellent verbal and written communication skills An individual who is solutions-focused and who seeks to take ownership and be accountable. Outgoing attitude with a customer-friendly focus Experienced Operator or someone eager to learn Experience in using a gantry crane. About our team The Australian Reinforcing Company (ARC) – a brand of InfraBuild - is a leading manufacturer and supplier of steel reinforcing products nationally. ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. Next steps Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey. Apply today. We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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