Job Description
Your new opportunity:
An excellent full time, permanent career opportunity has arisen for an experienced Service Advisor to join our Brisbane, Production Centre . This is an important role supporting our Service team and managers as we continually strive to deliver an outstanding level of service to our customers.
Your responsibilities will include, but are not limited to, providing exceptional customer service whilst providing administration support to assist the Production team.
In this role you will:

Coordinate service administration support to ensure that all processes are completed in a timely manner
Action and rectify queries to maintain good customer relations
Ensure that all parts and service invoices are reconciled, coded and approved
Raise, maintain and receipt purchase orders and general local purchasing for the Branch
Assist in processing of Technician labour into repair orders and appropriate systems

... Click here to view more detail / apply for Production Service Advisor

Posted: 28/10/


28/11/

Job Type: Permanent - Full Time

Location: Darra

Job Category: Trades & Services


Established in , today VAE Group is one of Australasia largest commercial HVAC solutions companies with 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of Built in Certainty every time. With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and our relentless focus on safety while fostering a strong people-focused culture.

Job Description

What we offer

Competitive compensation package
Company Car/Allowance
Financial Wellness Programs
Electronic tablet
Mobile Phone
Uniforms
Flexible


... Click here to view more detail / apply for Technology Service Technician

Your new company

My client is a global company in Brisbane's Northside seeking a highly skilled and motivated Field Service Technician/Engineer. As a Field Service Technician, you will be responsible for troubleshooting, repairing, and maintaining our clients' advanced machinery and automation systems. Your new role

This role offers an exciting opportunity to work directly with cutting-edge technology and play a vital role in ensuring the smooth operation of our clients' businesses.

Your responsibilities will include:

Conduct on-site installation, troubleshooting, repair, and maintenance of robotics, CNC machines, and automation systems.
Diagnose and resolve technical issues in a timely and efficient manner to minimise downtime.
Collaborate with customers to identify and understand their specific requirements and provide appropriate solutions.
Perform preventive maintenance tasks to ensure optimal performance and reliability of equipment.
Train customers and end-users on the operation and maintenance of machinery and automation systems.
Document all service activities, including repairs, parts used, and customer interactions.

What you'll need to succeed

Industrial mechanical trade qualification or related.
Experience with PLC troubleshooting. Restricted Electrical licence is required.
Proven experience as a Field Service Technician, preferably in the electronics, Robotics, CNC, or within the Automation industry.
Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues effectively.


What you'll get in return Fully comprehensive training provided, locally and overseas. Earn a competitive hourly rate, company car, mobile phone, PC and all PPE included. If you are interested in this position, please email through an up-to-date resume to [email protected] Please click here to apply.

23rd April,
Our client is a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries, They are a respected brand, employing over people and together provide cement, lime, concrete, aggregates, concrete products and industrial minerals nationally. If you have a passion for customer service and a talent for problem solving and prioritizing workload, then this is the opportunity for you! This is very similar role to a fleet controller in transport however, also involves batching the concrete in the Agitator trucks. What we are looking for / Requirements

Reliable, strong work ethic
Previous experience in a similar role is preferred, or a willingness to learn, physically fit and confident working with computers;
Experience in Jonel or Command batching systems preferred;
Demonstrated ability to priorities work effectively in an environment of constant change'


... Click here to view more detail / apply for Admin / Customer Service / Concrete Batcher / Front end loader Operator

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
We are looking for some candidates for our Landscape area and our replenishment team. These roles will require a large amount of manual handling along with customer service.
We are also looking for a candidate with some horticulture experience to work in our nursery area. ... Click here to view more detail / apply for Customer Service Team Member

06th October,
Customer Care Consultant (Technical)   Opportunity: Join HOST COMPANY as a Customer Care Consultant (Technical) and play a key role in providing exceptional technical support to our clients. As part of a global team, youll work in a dynamic environment, helping customers resolve technical issues and use our cutting-edge applications effectively.   Responsibilities:

Deliver top-notch technical customer support, ensuring prompt and efficient resolution of customer queries.
Handle support phone calls and tickets, providing remote software assistance when necessary.
Identify, track, analyze, and resolve customer support incidents.
Assist customers in navigating our applications and troubleshoot any technical issues they encounter.
Collaborate with the software development team on issues requiring input from developers.
  Requirements:

Experience in a customer-facing technical support role, such as a Service Desk or Helpdesk environment.
Strong customer service orientation with a positive

... Click here to view more detail / apply for Customer Care Consultant (Technical)

We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team.
In this role, you will be the first point of contact for our customers as well as general enquiries. Your days will be busy as you help customers to place orders, raise queries and look for information on their account activity. Some detective work will come into play for more challenging issues and you will have to utilise your knowledge and relationships with key stakeholders to get the best result. You will spend much of your day on the phone, as well as dealing with queries via email and fax. Your passion and genuine interest in providing exceptional service means you will become a valued member of our team and delight our customers.




... Click here to view more detail / apply for Customer Service Officer

Join Our Team at SDS!

SDS, a rapidly growing steel detailing company based on the Gold Coast, is looking for experienced structural steel detailers to produce precise workshop drawings.

Key Responsibilities:
• Interpret and work from architectural and structural drawings
• Communicate effectively with fabricators, contractors, and consultants
• Ensure compliance with relevant Australian building codes and standards

Requirements:
• Minimum of 5 years' experience in modeling, drawing editing, and checking
• Proficiency in Tekla Structures software
• Strong written and verbal communication skills
• High attention to detail and a commitment to quality
• Self-motivated with a focus on meeting project deadlines
• Proficient in AutoCAD and Microsoft Office
• Experience with commercial, industrial, and mining structures

We Offer:
• A prime tourist location and lifestyle
• A friendly team and supportive working environment
• Flexible working arrangements
• Competitive salary based on experience
• Immediate start available
• Salary range between AUD 75,000 to 95,000 per annum

Note: Candidates must have the right to work in Australia. Only shortlisted candidates will be contacted.

Employment Type Permanent
Closing Date 25 Nov :59pm
Job Title Telstra Retail: Full Time Customer Service & Sales Consultant BEENLEIGH
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Beenleigh store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to ... Click here to view more detail / apply for Telstra Retail: Full Time Customer Service & Sales Consultant BEENLEIGH

Officer ? Customer Relations With one of our team proceeding on retirement we have a rare opportunity to join the team in our RetireAustralia Contact Centre

Previous Contact Centre experience essential - Inbound and Outbound calls
Working on a rotating roster across the hours of 8am to 5pm Monday to Friday
Preferred location is Brisbane but we will look at applications from the other States where we operate ? NSW and SA
Fully remote position with occasional requirement to attend Brisbane office or RA villages for training and coaching

About the role
Reporting to the Contact Centre Team Leader you will be working closely with our Sales Managers and Sales consultants as well as our Marketing Team and Village Managers, you will

Provide a warm, caring and valuable experience for enquiring customers
Provide advice, answer questions and actively promote
... Click here to view more detail / apply for Customer Service & Sales Officer

About this role
Holcim
As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.
Concrete and Aggregate Allocators/Schedulers
Join our concrete/aggregates business based in our Milton Office and be part of a fast paced and dynamic team environment where you are key to ensuring our quality products are scheduled efficiently and delivered on time. This role is
... Click here to view more detail / apply for Customer Service Scheduler ? Milton

About the Company Davidson are partnering with a global leader within the road building equipment sector. Embodying engagement, ethical values, empowerment, and a high-performance culture to ensure they remain at the forefront of their industry. About the Position They are seeking a dedicated Senior Service Electrician who has the same mentality as the organisation ? our customer service and commitment to excellence drives our success and sets up apart in the industry. Tasks and Responsibilities:

Working with electrical systems, installing and maintaining electrical systems for road building and processing equipment.
Client Site Work: Travel to various client sites across Australia to perform on-site electrical installations, maintenance, and troubleshooting.
Workshop Duties: Conduct electrical assembly, repairs, and modifications at our Acacia Ridge workshop.
Prepare and maintain detailed documentation of electrical systems, maintenance procedures, and service reports.

Qualifications

Relevant electrical trade qualifications and licenses.
... Click here to view more detail / apply for Service Electrician

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

23rd October,
About the role: The Assistant Service Manager will help to ensure high standard of care is met across two homes near Caboolture and Deception Bay which include person centered care, responsive and support the residents with disability to live as well and independently as is possible. To help achieve this purpose, the Assistant Service Manager will provide effective support and leadership to the team of Managers and staff across the two homes.  Dutiess:

Assist the Facility Manger and help Develop a continuous improvement culture and mentor teams in the resolution of disability care, issues and problems.
Build strong relationships with the wider multi-disciplinary team to facilitate the ongoing growth and delivery of quality services to residents.
Assistant and Identify and resolve operational issues as they arise.
Assist the Facility Manager with compliance with Occupational, Safety and Health requirements including appropriate Injury Risk

... Click here to view more detail / apply for Assistant Service Manager

Join the TSA Family and Elevate Your Career with Telstra!
Are you ready to be part of a team that has been creating positive and memorable customer experiences for over 25 years? At TSA, we pride ourselves on our longstanding partnership with Telstra, Australia?s leading telecommunications company. Our business is built on the dedication of passionate customer service and sales professionals, and we?re excited to welcome new team members in Brisbane as we continue to grow. This is the perfect opportunity for anyone looking to start their journey with an entry level position, we know a new role can be stressful which is why the support will still be there even after you leave training!
Why You'll Love Working with Us:
?  Unlimited Earnings Potential:  Start with a $52,190 base salary plus superannuation, and enjoy uncapped commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000 ! ... Click here to view more detail / apply for Customer Service & Sales ? Telco

Inspire - Our talented Structural Engineers
Grow - Your people management skills
Create - A successful and driven team


The  Intrax Housing Division  has built its success by  inspiring volume builders  to confidently build more  innovative and affordable  homes for Australian families and we have the unique opportunity to join our growing  Housing  team on full-time permanent basis within our  Queensland  division as an  Customer Success Manager  reporting to our General Manager.
We are seeking a dedicated and experienced Accounts Manager to join our team. This role is crucial in managing and nurturing our relationships with volume housing builders, ensuring their financial accounts are handled with the utmost professionalism and accuracy.
  
In this fast paced and challenging role your days will include:   


Develop strong relationships with clients to understand and meet their financial needs.
Prepare regular reports on workflow performance


... Click here to view more detail / apply for Customer Success Manager

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 - $77,000.00 ???????(gross)
FOM, Operations & Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions

About ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

Sandvik Mining and Rock Solutions
Customer Sales Service Representative ? Milton | Brisbane QLD
Join our dynamic team at the forefront of customer engagement! Situated in the vibrant Milton Green precinct, we are seeking a dedicated Customer Support Representative. Your role will be crucial in assisting customers with Sandvik parts orders and quotations, directly contributing to the success of our operations and customer satisfaction.
Our Company and Culture Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 150 countries. 
We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and ... Click here to view more detail / apply for Customer Sales Support Representative

Location: Brisbane, QLD
Salary Range: $88,923 - $92,670 Attractive Superannuation
Contact Officer: Kim Stanley

The Departments Veterans Access Network is the Departments first point of contact for general client enquiries and interactions. Offices are located in state and territory capitals and other locations across regional and rural Australia. The Veterans Access Network is a national work unit, providing high quality and professional services to the veteran community, which primarily consists of veterans and their families, current serving members and representatives of es-service organisations.  The Senior Service Delivery Officer based in Brisbane will be responsible for providing support to staff located across the national network.    Reporting to the APS 6 Veterans Access Network Manager, the APS 5 Senior Service Delivery Officer is responsible for providing technical support to a team of APS 3 and APS 4 Client Contact Officers working in a
... Click here to view more detail / apply for APS 5 Senior Service Delivery Officer

Join a globally recognised business and work out of our  Brisbane  office. Your role is to deliver exceptional account management expertise to one of our global key customers in mining; an international icon in the resources sector.
Bridgestone Mining Solutions Australia (BMSA)  is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.
Our  OTR (Off The Road) Tyres  are manufactured specifically to customer requirements selecting from  BMSAs  broad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load and operating variables. Bridgestone tyres are supported by a range of products and services including iTrack tyre pressure and temperature monitoring as well as wheel/rim supply and repair.
Our mission:  Serving Society with Superior Quality
To support our mission, we
... Click here to view more detail / apply for Key Account Manager | Global Mining Customer | Base Sup FMCV

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Service Technician

Posted: 21/10/


21/11/

Job Type: Permanent - Full Time

Location: LNE Brisbane

Job Category: Customer Service


Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavour.
What's in it for you?
Supportive Environment: Work alongside passionate individuals in our Banyo, Brisbane Head office. Benefits: Discount on food products, themed events and family fun day, Employee Assistance Program and discounted private health insurance. Meaningful Work: Help provide delicious, healthy meals

... Click here to view more detail / apply for Customer Service Support

Do you want to make a difference in the world and contribute to a sustainable future?  


We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.  


It?s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero ? enabling our customers to move towards zero emissions in mining and cement.  


We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.  

Job Scope:
This role will be responsible for the regional Service Line strategy and act as a main contributor to adding a deep technical approach to the sales process. You will approach this task directly and steer, coordinate, and prioritize ... Click here to view more detail / apply for Regional Service Line Manager Sizer

We have the opportunity to welcome a new Guest Service Agent to our Front Office team, to continue to provide exemplary service to our guests. As a Guest Service Agent, you will:

• Provide excellent guest service by responding promptly to guest requests during check-in, check-out, and throughout their stay.
• Maintain control of guest and hotel accounts by ensuring that all charges are accurate and posted on time. 
• Proudly promoting the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.