06th October,
Customer Care Consultant (Technical) Opportunity: Join HOST COMPANY as a Customer Care Consultant (Technical) and play a key role in providing exceptional technical support to our clients. As part of a global team, youll work in a dynamic environment, helping customers resolve technical issues and use our cutting-edge applications effectively. Responsibilities:
Deliver top-notch technical customer support, ensuring prompt and efficient resolution of customer queries.
Handle support phone calls and tickets, providing remote software assistance when necessary.
Identify, track, analyze, and resolve customer support incidents.
Assist customers in navigating our applications and troubleshoot any technical issues they encounter.
Collaborate with the software development team on issues requiring input from developers.
Requirements:
Experience in a customer-facing technical support role, such as a Service Desk or Helpdesk environment.
Strong customer service orientation with a positive
... Click here to view more detail / apply for Customer Care Consultant (Technical)
