About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

We are actively looking for Infrastructure Manager for a permanent position. This exciting opportunity is with a well-established global IT service provider known for its excellence in the industry.

Responsibilities:

• Develop and implement an IT strategy / roadmap in alignment with the company's overall goals and objectives.
• Manage the IT budget, including identifying cost savings and optimization opportunities.
• Oversee the design, implementation, and maintenance of the company's technology infrastructure, including hardware, software, and network systems.
• Monitor, maintain, and optimise the current IT infrastructure.
• Optimise the existing IT infrastructure, networks, cloud, cyber security, and end-user computing.
• Lead a small team to manage and deliver the IT technical infrastructure stack.
• Stay up to date with the latest technology trends and best practices, and recommend new technologies and approaches that can improve the company's IT operations.
• Manage networks and computer systems in the organisation to ensure optimal performance.
• Manage and Maintain Active Directory and Cloud Applications.

Requirements:

• Minimum 10 years of IT experience, with at least 2 years in people leadership and at least 5 years in management of on-prem and cloud.
• Hands-on technical experience with M365, AWS (Preferably), and Networks.
• Strong Infrastructure background (Servers, Storage, Virtualisation).
• Managing a team of two Senior System Administrators and External Vendors.
• Strong experience with Endpoint Management solutions (Windows SCCM, Intune, Endpoint Manager, etc).

About Us

We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at [email protected].

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Ballarat team as an Account Manager. BlueScope Distribution is a single-source provider of steel and aluminium product, processing and service solutions. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification.  BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

In this customer-facing opportunity, you will build strong partnering relationships with our valued customers. With your sales aptitude and exceptional customer relationship skills, you will play a key role in servicing and developing your client portfolio to achieve profitable growth of revenue, margin and market share for the business. 

This opportunity includes a competitive remuneration package including a laptop, phone, company vehicle and Profit Share Program (annual bonus). You will have access to various health and well-being initiatives including Employee Assistance Program as well as on-going training, support and development. 

What Will You Do?

As part of the experienced Ballarat team, you will:

• continue to build strong partnerships with our existing customers and identify service improvement and growth opportunities  
• develop and execute targeted call cycles and account strategies aligned to business objectives, individual customer requirements and market conditions
• work collaboratively with internal stakeholders to resolve customer queries and deliver an exceptional service level
• ensure effective price management for accounts

More About You

Along with your ability to build sustainable relationships with customers and internal teams, you will bring: 

• account management experience within a business-to-business environment  
• an ability to understand customer requirements and create attractive product and service solutions 
• demonstrated aptitude to monitor customer and market conditions and address any opportunities
• competency in using CRM or similar computer systems (e.g. Salesforce) and Excel 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Sunday 28th January 2024

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Orrcon Steel business in our Marsden Park team as a Business Development Manager. Orrcon Steel is a manufacturer of steel tube and pipe and leading Australian steel distributor with nationally recognised brands. 

In this customer-facing opportunity, you will grow and build strong partnering relationships with our customers, now and for the future. While developing sales strategies, you will ensure profitable growth of revenue, margin and market share for our Orrcon business.

This opportunity includes a competitive remuneration package including a laptop, phone and company vehicle and participation in our Profit Share Program (bonus). You will have access to various health and well-being initiatives including our Employee Assistance Program, Real Deals including Fitness Passport and discounted health care benefits and on-going learning, training and development.

What Will You Do?

Based in Marsden Park and covering the Sydney Metro region, you will: 

• work closely with the sales team to grow revenue, margin and market share
• identify new customers through building sustainable relationships with key stakeholders - including industry bodies and specialists  
• research and investigate key industry projects for future business growth opportunities 
• create and execute account plans in alignment with our sales channel strategy

More About You

Along with your ability to understand and uncover customer needs and transforming these into improved product and service offerings, you will bring:  

• experience in the development and execution of end-to-end targeted sales and growth strategies for targeted markets within the steel industry
• business 2 business technical sales experience 
• effective relationship management and influencing capability  
• commercial acumen with an understanding of pricing and margin and its impact on profitability 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Monday January 29th, 2024

To penetrate and increase loyalty with key stakeholders within roadway and infrastructure lighting market to deliver measurable specification and overall market conversion for the roadway range of lighting products, while increasing market share. Engagement with all roadway projects and relevant industry stakeholders including customers, specifiers and influencers. 

This position is responsible for the maintenance and development of existing accounts as well as the growth and development of new business by engaging new clients through referrals, cold calling, and other duties. This position is critical to ensure the continued growth and success of the organisation but also an opportunity to create genuine partnerships with future clients.

Are you a Residential Property Manager and a great communicator with a passion for people and business?   If so, an exciting opportunity has become available to join the high performing Sodexo Property Management team as one of our FIFO Property Managers in Tom Price.

Obtain an excellent work/life balance and take your Property Management skills to the next level, managing a unique remotely located portfolio. This is an exciting opportunity to play an important role in the delivery of one of Australia’s largest property management contracts. The portfolio of properties is for a single client, an Australian Mining giant!

As part of the regionally based Property Management team, you are guided in contract delivery, organisational processes, and compliance. Our regionally based teams are constantly supported by a Perth based team including General Manager, Trust Account Manager and Property Compliance Manager.  You will bring your gun Property Management skills and confidence to the role, ensuring best practice and compliance is adhered to through the adoption of your industry knowledge and experience. You will learn about the unique nature of a single sophisticated client portfolio and integrated facility management contract.

Our property team are supportive and encouraging, hardworking and results oriented. We strive for continuous improvement, finding innovative and efficient ways to best serve our client and customers, and working with our peers to deliver outstanding service and results.

Role’s specifics:

All typical property management duties and responsibilities. Such as but not limited to:

• Manage housing applications, assessments, and reviews
• Leasing, ingoing, and vacating tenancy procedures
• Routine inspections and PCR’s
• Property maintenance management
• Bonds and tenant damage cost recovery
• No trust accounting and no end of month

In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!

The Staffing and Capacity Manager fulfils an essential need for two parties: the internal person seeking a new project opportunity and the project or account looking for extra hands. They play an intrinsic role in finding the right people for the right job at the right moment; creating a bridge over the gap that once existed between two parties who needed each other. This is why they are so important at Publicis Sapient 

You will partner closely with the Managing Directors, and leaders in our company to help plan, forecast, source and ensure we have the right mix of people available across Publicis Sapient Australia to fill client demand. 

The Staffing function involves assigning people to specific projects and monitoring this involvement in relation to project and business priorities.  This role also works with Hiring to source contract and permanent staffing and ensure resourcing aligns with client deliverables. Key Performance Indicators include Billable Utilisation, Staffing cost to Revenue and the effective management of non-billable time.  

Your work will help us to ensure that our People and Revenue costs are in balance: one of our key business indicators. In meeting this objective, you support the growth of our people and the business by anticipating, effectively planning and managing project allocations.  This role is essential in creating a great experience for our teams. 

Capacity planning and forecasting
•    Owns and drives capacity planning function in Australia
•    Integrates Australian reporting into APAC region and global
•    Participates in regional capacity planning 
•    Works to achieve unfilled demand objectives
 
Staffing 
•    Owns and drives staffing function in Australia
•    Works to achieve billable utilisation and people costs objectives
•    Provides insights to, and manages inputs from, all stakeholders to ensure time tracking and data integrity to produce accurate staffing reporting to effectively manage our business
•    Manages weekly staffing meetings to coordinate actions nationally
Workflow process and internal communications
•    Apply principles of change management to ensure that general workflow process is understood and adhered to
•    Anticipates challenges and risks to project support, and proactively identifies solutions and recommendations for leaders to take
•    Works to improve the training materials and process particulars 
 
Mentoring and team building
•    Works with the People teams, locally, regionally and globally to drive achievement of capacity management, People and Business Strategy objectives
•    Works with other members of Australian LT to ensure capacity planning and staffing functions are aligned with company purpose and work focus
 

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR with a key focus on innovation, big brands and the technology sector 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Collaborate with teams across Thrive’s AU/NZ network

Your Opportunity.

As an ambitious Account Manager at Thrive you will play an important role on some of the agency’s most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency’s network of offices in AU & NZ. 

• You will work with some of the world’s biggest brands in tech, travel and tourism, automotive and more ~ Thrive has an unrivaled portfolio in Australia representing gaming giant Ubisoft, GoPro, ASUS, LEGO, Cisco and others including travel and exciting launches and conferences
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing. 
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts
• Ability to work from other AU & NZ offices temporarily or longer term

Team & clients.

In this role you will work with and learn from some of the smartest  PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You love multitasking and are driven to successfully lead and manage the day to day running of accounts. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, business and brand news in Australia, love researching and flexing your muscle in media relations and supporting on business development. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about evolving communications methods. You will love ideating and learning how to dial up your creative skills. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

• 5+ years of experience in an agency, media or inhouse communications role 
• You share our values : you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach. 
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape and social media landscape in AU. 
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr /  www.thrivepr.com.au

CVs to [email protected].

Who are GWA?

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

At GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Your new role

Due to movements and growth opportunities, we are seeking a Business Development Manager to join our Melbourne Commercial sales team. Your focus will be plumbers and developers in all facets of residential and commercial construction. This includes individual plumbers, plumbing businesses, builders and developers.

Reporting to our VIC Commercial & Design Manager, a ‘typical’ day will see you developing and maintaining relationships with key external decision makers and influencers to our is embedded and business opportunities are identified across the entire construction market.

Most importantly, you will manage key accounts at a senior level, supporting the sale of all commercial offerings. You will deliver this by assisting in the preparation of budgets and sales targets, ensuring that GWA deliver on agreed targets and growth expectations.

This is a great opportunity where you can bring your passion and experience from within the building and construction industry to help GWA bring to life our purpose.

About you

As a Business Development Manager with a minimum of 5 years’ previous experience from the commercial, building and construction industry, you’ll be:

• Great at developing and maintaining relationships with work colleagues and customers
• Able to influence business leaders, distributors and retailers, to achieve improved commercial outcomes for GWA
• Have excellent communication skills with the ability to engage effectively with internal and external stakeholders at all levels
• Have knowledge of, and skills in, applying the principles and processes in developing and implementing marketing strategies and sales techniques.
• A good understanding of product development
• And preferably hold a Diploma or Tertiary qualification in Marketing Business, Architecture or Design

What’s it like to work at GWA?

Culture is key for us and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

What else do we offer?

• Flexible and hybrid working options
• Competitive remuneration and bonus structures
• Paid parental leave program
• Great Rewards program - exclusive access to discounts and cashback rewards at your favourite stores
• Bathrooms & More program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

Interested?

Come join us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information please contact Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Rockhampton on a permanent, full-time basis.

In this role, you will be an important member of the Customer Service team reporting directly to the Business Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.
• Accurately enter data into systems

As a part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

About Us -

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Our Assistant Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 12 week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now!

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Metalcorp business in our Kewdale team as a Customer Service Representative. Metalcorp is a leading rural Australian steel distributor, supplying brands for the land through our branches and stockists across Australia.

In this diverse and challenging role, you will support our team by managing enquiries via phone and email as well as face to face. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy being busy and working in a supportive team environment. 

This is a Monday to Friday role allowing some flexibility in start times and offering a competitive remuneration package as well as wellbeing and health initiatives including access to our Employee Assistance Provider, on-site car parking, and on-going training.

What Will You Do?

Being the face of Metalcorp for our customers, you will:

• interact with our customers over the phone, email and in person at the trade counter managing quotes, projects, orders and queries
• follow-up on quotations and inquiries converting these into sales opportunities
• collaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met
• nurture and grow relationships with customers to uncover new business and sales opportunities
• resolving issues and seeking ways to improve the customer’s experience

More About You

With your positive attitude and willingness to develop yourself in the role you will need to bring:

• excellent communication skills and the ability to build effective relationships
• high attention to detail and ability to complete multiple tasks simultaneously
• a strong customer focus with the ability to resolve issues
• a team-oriented mindset
• a willingness to grow and develop yourself

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Wednesday January 24th, 2024

Client Relationship Manager – Queensland and WA

Company Description

Greencross is Australia’s largest integrated pet wellness organisation.  The Animal Referral and Emergency Network  - AREN – (who are our Specialist and Emergency Centres) work closely with our Greencross GP hospitals and our retail stores (Petbarn and City Farmers). AREN is a large group of referral and primary accession hospitals that are focused on providing emergency and specialist care to pets, that regular General Practicing veterinarians can’t provide. Our purpose is to make our world a happier place through the love of pets.

We have an exciting opportunity for you to join the team at Greencross Pet Wellness as a Client Relationship Manager for our Specialist and Emergency Hospitals.

Job Description

As a Client Relationship Manager, you will be the principle contact for relationships with all or our veterinary business clients (referring vets) and pet owning clients.  Ensuring that we have a simple smooth process for referring vet engagement with our hospitals and to work closely and collaboratively with the Specialist and Emergency Hospital Marketing Executive along with the Business Managers for each of the S&E hospitals in their region.

Key Responsibilities of the role include:

• Developing and nurturing relationships with our referring veterinary practices, fostering a collaborative and mutually beneficial partnership.
• Monitoring and managing referral targets to ensure consistent growth and achievement of goals.
• Utilising your marketing experience to create and implement strategies that effectively promote our Specialist and Emergency Hospital services.
• Generating comprehensive reports to provide insights into referral trends, performance metrics, and growth opportunities.
• Ensuring compliance with occupational health and safety standards to maintain a safe and secure environment for staff, clients, and patients.
• Manage B2B interactions and engage in strategic partnerships to enhance our referral network.
• Coordinate and oversee events aimed at strengthening relationships and promoting our services within the veterinary community.
• Collaborate closely with the marketing team to align strategies, messaging, and promotional activities.
• Work in coordination with the operations manager to streamline processes and enhance overall efficiency.

Qualifications and Experience:

• Proven track record in developing and maintaining professional relationships.
• Marketing experience with the ability to create and execute successful strategies.
• Exceptional communication and interpersonal skills, allowing you to interact effectively with diverse stakeholders.
• Proficiency in generating and analysing reports to inform decision-making.
• A commitment to occupational health and safety standards to ensure a secure and compliant work environment.
• Desirable: Experience in the Veterinary or Medical Industry, demonstrating a deep understanding of the sector's dynamics and needs

Our offer

• The opportunity to work with a dynamic and dedicated team of professionals in the pet care industry.
• A competitive salary package commensurate with experience.
• Ongoing professional development opportunities to enhance your skills and expertise.
• The chance to make a meaningful impact on the health and well-being of pets and their owners.

If you are a motivated individual with a genuine passion for the Veterinary or Medical Industry and a proven ability to build strong relationships, we encourage you to apply for this exciting role. Join us in our mission to provide exceptional care to pets and contribute to their overall wellness.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the Client Relationship Manager position at Greencross Pet Wellness Company via the link.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

• Supporting the day-to-day delivery of appointments
• Responding to and actioning the day-to-day general administrative, scheduling, and booking queries via phone, inbox and online booking system
• Utilizing custom software program to support the delivery of services
• Working with the Customer Relationship Manager to respond to specific Customer requests
• Supporting additional service delivery tasks as required including, invoicing, file preparation, and other administrative tasks as required
• Engagement with Customers, Consultants and Colleagues to ensure outstanding service delivery

We are looking for enthusiastic Shift Managers to join the team at our Chinderah Northbound  McDonald’s. We have a variety of FULL TIME & PART TIME postions avalable 

We can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast Food Industry Award.

• As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
• Supervise employees to ensure that restaurant operations and procedures are adhered to.
• Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers. 
• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
• Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
• Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
• Work within a team to deliver the best quality and experience for our customers.

With our continued success, we have an exciting opening for an experienced people, project and solutions manager to join as our Global Manager - Business Manager. The purpose of the Global Manager - Business Solutions role is to lead and manage the Business Solutions Management team and other internal departments on new and existing clients to manage the delivery of new client implementations and amendments to existing client systems, including technical account management.

The day to day tasks may include but not limited to:

• Provide management of deliverables related to new client implementations and existing client system enhancements through its life cycle, specifically:

• Conduct initial client workshop and requirements gathering.
• Undertake preliminary BA work in scoping the client's installation build. gain a clear understanding of client business workflow and requirements and manage the flow of this information to the development team in the form of solution designs.
• Liaise with relevant departments to finalise client configuration and customisation requests.
• Manage testing with client, including shakedown and UAT through to acceptance.
• Undertake manual configuration in preparation for final delivery of system.
• Manage the quoting process to ensure the quote provided to the client is an accurate reflection of the effort required in order to meet both client requirements and Inlogik profitability.
• Manage client acceptance of the work requests and ensure the invoice(s) for the work request is generated according to the agreed billing schedule.
• Conduct customer demonstrations and system administrator training sessions.
• Work with documenter in relation to creation of user manuals for bespoke client requirements
• Provide excellent customer service, including assisting Clients with the configuration and troubleshooting of products.

• Provide systemic project management advice and assistance in the creation of improved project management business practices at Inlogik.

• Pro-actively monitor issues through internal tracking systems to support implementation, new work services and multiple testing phases.

• Ad hoc documentation tasks.

• Ensure that the flow of data is established between the client system and Inlogik. Including the analysis of incoming and outgoing client data files.

• Undertake testing of any custom development required during the course of implementing for client.

• Oversee a successful handover to the support team on completion of any implementation project.

• Design and implement plans and procedures.

• Set goals for performance (including efficiency).

• Oversee daily operations.

• Lead employees to encourage maximum performance and commitment.

• Evaluate performance, prioritization of issues and dependencies.

• Participate with the recruitment, onboarding, offboarding of employee’s process when required within the team.

With our continued success, we have an exciting opening for an experienced people, project and solutions manager to join as our Global Manager - Business Manager. The purpose of the Global Manager - Business Solutions role is to lead and manage the Business Solutions Management team and other internal departments on new and existing clients to manage the delivery of new client implementations and amendments to existing client systems, including technical account management.

The day to day tasks may include but not limited to:

• Provide management of deliverables related to new client implementations and existing client system enhancements through its life cycle, specifically:

• Conduct initial client workshop and requirements gathering.
• Undertake preliminary BA work in scoping the client's installation build. gain a clear understanding of client business workflow and requirements and manage the flow of this information to the development team in the form of solution designs.
• Liaise with relevant departments to finalise client configuration and customisation requests.
• Manage testing with client, including shakedown and UAT through to acceptance.
• Undertake manual configuration in preparation for final delivery of system.
• Manage the quoting process to ensure the quote provided to the client is an accurate reflection of the effort required in order to meet both client requirements and Inlogik profitability.
• Manage client acceptance of the work requests and ensure the invoice(s) for the work request is generated according to the agreed billing schedule.
• Conduct customer demonstrations and system administrator training sessions.
• Work with documenter in relation to creation of user manuals for bespoke client requirements
• Provide excellent customer service, including assisting Clients with the configuration and troubleshooting of products.

• Provide systemic project management advice and assistance in the creation of improved project management business practices at Inlogik.

• Pro-actively monitor issues through internal tracking systems to support implementation, new work services and multiple testing phases.

• Ad hoc documentation tasks.

• Ensure that the flow of data is established between the client system and Inlogik. Including the analysis of incoming and outgoing client data files.

• Undertake testing of any custom development required during the course of implementing for client.

• Oversee a successful handover to the support team on completion of any implementation project.

• Design and implement plans and procedures.

• Set goals for performance (including efficiency).

• Oversee daily operations.

• Lead employees to encourage maximum performance and commitment.

• Evaluate performance, prioritization of issues and dependencies.

• Participate with the recruitment, onboarding, offboarding of employee’s process when required within the team.