BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
Come and discover the opportunity to join our Metalcorp business in our Kewdale team as a Customer Service Representative. Metalcorp is a leading rural Australian steel distributor, supplying brands for the land through our branches and stockists across Australia.
In this diverse and challenging role, you will support our team by managing enquiries via phone and email as well as face to face. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy being busy and working in a supportive team environment.
This is a Monday to Friday role allowing some flexibility in start times and offering a competitive remuneration package as well as wellbeing and health initiatives including access to our Employee Assistance Provider, on-site car parking, and on-going training.
What Will You Do?
Being the face of Metalcorp for our customers, you will:
- interact with our customers over the phone, email and in person at the trade counter managing quotes, projects, orders and queries
- follow-up on quotations and inquiries converting these into sales opportunities
- collaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met
- nurture and grow relationships with customers to uncover new business and sales opportunities
- resolving issues and seeking ways to improve the customer’s experience
More About You
With your positive attitude and willingness to develop yourself in the role you will need to bring:
- excellent communication skills and the ability to build effective relationships
- high attention to detail and ability to complete multiple tasks simultaneously
- a strong customer focus with the ability to resolve issues
- a team-oriented mindset
- a willingness to grow and develop yourself
Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for
Come and discover us at bluescope.com/life-at-bluescope/careers.
Together we can make a world of difference.
Applications close Wednesday January 24th, 2024
