About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The purpose of Rest’s Investment Product & Communication team is to grow member trust with simple connections to Rest’s Investments.

The primary purpose of this role is to provide effective and timely investment analysis and information, and support as Subject Matter Expert, to Rest Business Units and external stakeholders for the purpose of Rest’s investment, engagement, education, business development, marketing and communications effort.

Assist in ensuring the ongoing product integrity for the investment activities within Rest’s investment options, provide insight on competitor propositions and identify opportunities for Rest for future investment product initiatives.

The nature of the role will differ depending on the skillset of the successful candidate. However, the key responsibilities are likely to include:

• Being a conduit between the investment team and Rest’s internal and external stakeholders you will help create and develop key investment narrative on a regular basis, articulating investment themes across the portfolio and key developments in our responsible investment initiatives.
• Being a key point of contact for internal stakeholders with the investment team, you will help establish regular forums with peers in Rest business units for the conveying of investment updates, supporting marketing initiatives and providing educational content. 
• Prepare and update investment content in publications, presentations, and education and training materials for internal and external stakeholders. This includes investment related materials for sales presentations, investment updates, reports and investment data for members, employers, regulatory bodies, research and rating houses, and asset consultants.
• Review, prepare and provide Investments team sign-off for all relevant investment related materials as required in accordance with Rest’s due diligence procedures.
• Review, revise and prepare all investment related information in collaboration with Rest stakeholders across multiple mediums, such as, but not limited to: Product Disclosure Statements, annual reports, Rest website and intranet
• Understand competitors’ investment positioning and communications with a view of influencing the way Rest positions, engages and communicates investment information to both internal and external stakeholders.

About us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 4th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Goals:

We have an exciting hybrid opportunity for an enthusiastic and ambitious Sales Support Officer to join our Sales Team!

The successful candidate will have a sales background and enjoy working in a fast paced, corporate environment.

The Sales Support officer is a member of the Sales team and plays a key role in to assist internal and external clients within the blueAPACHE account base for run-rate device and licensing sales.

• 1-2 years previous experience in quoting and or customer experience in technology or related industry
• You have a keen interest in technology and can conceptualise consumption models. •
• The ability to thrive in an environment where you are continually learning.
• High attention to detail and commercial acumen
• Dedicated and able to work to deadlines.
• Ownership and follow up skills.
• You can multi-task and work under pressure.
• Aptitude for sales, you are engaging, work part of a team and autonomously.
• Your written and verbal communication is clear, concise, and confident.
• Strong communication and negotiation skills.
• A customer centric mindset.
• Enjoy building positive relationships with customers

Responsibilities:

• Provide outstanding customer service and sales support to our customers and Tier 1 (Enterprise) sales team.
• Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables.
• Raise deal registrations, work with distributors and vendors on special pricing requests.
• Work with sales team to develop further opportunities.
• Work with sales specialist to facilitate ongoing run-rate transactions.
• Maintain product knowledge across key vendors and participate in ongoing training.
• Assist and deal with Enterprise clients.
• Asist BDM’s and Generate quotes.
• Build and maintain relationships with vendors and distributors.
• Build and maintain relationships with internal sales teams and key contacts within the BA client base.
• Manage margin within the Distributor base and negotiate buy prices with the distributors.

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
• Regular social events and an awesome culture – work with a team of experts in their field
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

*** Please note, all offers of employment at blueAPACHE are subject to police clearance checks.

Newhaul is seeking a versatile and multi-skilled IT professional to take on the newly established role of Senior Technology Officer – Data and Reporting. In this pivotal role, your input will be crucial in identifying opportunities for improvements and tailoring solutions to align with the evolving needs of our expanding business. The position calls for proficiency in data reporting and analysis, paired with a keen interest in a broad spectrum of technical skills to handle various IT projects, provide user support, and contribute to the implementation and management of our IT systems and services.

We are actively seeking candidates who prioritise continuous improvement and can seamlessly navigate through emerging technologies. We're in search of an individual aspiring to excel as an exceptional IT all-rounder, relishing the opportunity to become the subject matter expert (SME) across various systems and platforms. The ideal candidate should demonstrate creative problem-solving skills, a readiness to adapt to new technology and software, and, above all, the right attitude – a commitment to being a versatile and adaptable professional keen on growing alongside the evolving needs of the company.

Key Responsibilities:  

• Developing KPIs, tools, and dashboards to enhance business processes, increase productivity, and ensure the consistency, reliability, scalability, and quality of standard reports.
• Identifying data sources and gathering relevant data from various internal and external sources.
• Cleaning, validating, and preprocessing data to ensure accuracy and consistency, addressing any data quality issues.
• Identifying trends, patterns, and correlations within the data, offering insights that support decision-making processes from complex data.
• Developing and maintaining databases, and data systems – reorganising data in a readable format.
• Preparing reports for stakeholders, enabling them to take important decisions based on various facts and trends.
• Collaborating with cross-functional teams to prioritise and address business needs, ensuring that data insights contribute cohesively to the organisational strategy.
• Acting as the primary ICT support contact for internal stakeholders, guiding them in the effective utilisation of our various systems and platforms.
• Seamlessly adapt to new technologies and become the subject matter expert (SME) in various systems and platforms, ensuring a high level of proficiency and efficiency in their utilisation.
• Display a continuous improvement focus by systematically identifying opportunities for enhancements and customising solutions to align with our business requirements, contributing to ongoing efficiency and effectiveness improvements.

The role is adaptable, and we're open to candidates with some, not all, of the desired skills and experience, what matters most is the right mindset and the drive to take charge and shape your own path.