• Assist Maintenance Manager with day-to-day operations of hotel maintenance, including pool, spa, and HVAC systems.
• Perform fixture repairs and replacements, such as lightbulbs, windows, and doors.
• Conduct basic plumbing maintenance on taps, basins, and toilets.
• Inspect and maintain public spaces and guest rooms for preventative maintenance.
• Execute painting duties with precision and attention to detail, ensuring high-quality workmanship.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About the Accounts Officer Role:

As the Aviation Accounts Officer, you will be responsible for capturing, preparing and reconciling flight information for the purpose of financial accruals and reporting. The role also incorporates the processing of invoices and credit claims for both internal and external suppliers and customers. Other responsibilities include the maintenance of charter flight costings and working with other departments to minimise revenue leakage and to maximise profitability for the business.

What you’ll do (duties/responsibilities including/not limited to):

• Accounts Payable duties will make up about two thirds of your duties (circa 150 invoices a month)
• Preparing reports on flight data, debtors balances, fuel pricing, fuel surcharges, aircraft capacity utilization, and freight volumes etc.
• Analysis of reports
• Accounts Receivable
• Reconciliations
• Assis the Commercial Manager to achieve accurate and timely completion of month end financial results

What you’ll bring to the role:

• At least 1+ years experience working in a similar role (AP, AR, Invoicing etc.)
• Attention to detail is imperative, as dealing with often complicated multi-million-dollar invoices
• Intermediate Excel skills
• Great communication skills, both written and verbal
• Oracle EBS software experience (desirable/not essential)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

As Sofitel's Guest Experience Agent you will answer calls for arriving guests and in-house guests using efficient and professional communication, providing superior customer service and guest engagement through friendly and professional interactions that exceed the guests’ expectations. An essential part of this role will be to follow the Sofitel Brand Standards in every interaction with guests, maintaining total customer satisfaction and creating cousu main moments.

What you'll be doing:

• Be a customer journey expert and facilitator
• Answer calls within 3 rings using specified greeting for the hotel following Sofitel brand standard guidelines
• Positively respond to all calls and assist with guest’s enquiries, directing to the appropriate department
• Promote and upsell in all guest interactions following brand guidelines
• Accurately document guest messages and internal communication
• Complete general day to day duties of the communications team.

• Assist Maintenance Manager with day-to-day operations of hotel maintenance, including pool, spa, and HVAC systems.
• Perform fixture repairs and replacements, such as lightbulbs, windows, and doors.
• Conduct basic plumbing maintenance on taps, basins, and toilets.
• Inspect and maintain public spaces and guest rooms for preventative maintenance.
• Execute painting duties with precision and attention to detail, ensuring high-quality workmanship.

We are on the hunt for a skilled Payroll Officer to join our dynamic team.

This role offers the perfect blend of flexibility with the convenience of remote work, coupled with occasional in-office interactions (Sunshine Coast or Brisbane) for team events.

We are looking for a candidate who is not only willing and eager to learn but also takes initiative and demonstrates a high level of self-motivation. This full-time role will assist the Payroll Manager and will be dedicated to efficient and effective payroll processing.

Additional responsibilities may include helping with Accounts Payable and processing expense claims.

We are currently seeking a full-time Maintenance Officer to join the team at Oaks Brisbane Festival Suites. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Responsibilities will include but are not limited to:

• Scheduling of appointments with customers.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation uploading, office administration tasks and working closely with a supportive team.