The VIP Services Executive assists with managing VIP & Loyalty guests, ensuring and providing flawless, upscale, professional and high class guest service experiences whilst responding to guests needs and anticipating their unstated ones.

This role supports the VIP Services Team Leader, by performing administrative duties including;

• Tracking and coordinating guest check-in,
• Assisting with VIP & Loyalty reservations, and
• Updating guest profiles with key information about their preferences and purpose of their stay.

It is essential to develop and manage strong working relationship with all departments to support and coordinate daily operations, achieve business outcomes, and to expedite the resolution of any guest complaints that may arise. The VIP Services Executive is responsible for the flow of communication relating to VIP guest activity and movements, special requirements and amenities. 

Broker Account Executive, you play a critical role in building and maintaining 
partnerships with brokers to drive sales and revenue growth for Shift. Your 
success depends on your ability to establish trust, provide value, and deliver 
results for both your company and your broker partners.

What you'll do:

•  Broker Relationship Management: Develop and nurture relationships with brokers in support of the existing Business Development team and existing Broker clients.
• Business Development: Actively prospect and activate existing broker partners to expand the company's reach and market share. This involves identifying potential opportunities, making sales pitches, and presenting Shift’s products.
• Product Knowledge: Build a deep understanding of the company's products and services, including their features, benefits, and competitive advantages, to effectively communicate with brokers and address their clients' needs.
• Training and Support: Provide training, education, and ongoing support to brokers to help them understand and effectively sell the company's products and services to their clients.
•  Sales Support: Collaborate with sales teams and support staff to provide brokers with the resources, tools, and assistance they need to close deals and meet sales targets.
• Market Analysis: Stay informed about market trends, competitor activities, and regulatory changes that may impact the broker channel and the company's business. 
• Reporting and Analysis: Track and analyze key performance metrics, such as broker sales volume and conversion rates, to evaluate the effectiveness of broker partnerships and identify areas for improvement.

• Assist with the roll out of all the hotel’s marketing strategies, campaigns and projects
• Support delivery of integrated marketing campaigns including development and management of project timelines, co-ordinating the development of marketing materials, and liaising with internal stakeholders as well as external agencies
• Create strong campaigns for social media, promotional events and marketing materials for internal and external communications
• Create compelling and impactful materials to promote competitions and promotions
• Complete campaign trackers weekly, including Post Campaign analysis reports in collaboration with the Marketing Manager
• Create and develop creative briefs for third-party content creators and production teams
• Should have an eye for creativity and visual aesthetic, knowledgeable in using a camera for in-house photography
• Together with the guidance of the Marketing Manager, build a strong promotional calendar across all products/outlets with clear objectives and activities that support business goals

The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads.

As a Business Development Executive (BDE) focused on the BFSI industries, you will play a pivotal role in expanding our client base and driving revenue growth as a valuable team member of our Sales and Marketing team, using your expertise to discover and capitalize on new business opportunities within the automotive industry.

Responsibilities:

• Drive the sales pipeline by engaging new and existing clients within the Banking, Financial Services and Insurance Industry
• Drive client engagement and proposal development
• Plan and carry out business activities to build client relationships and secure opportunities
• Collaborate with senior sales and delivery teams to articulate Endava's value proposition effectively
• Develop and maintain a target account list with defined prospect/client profiles and key value propositions
• Demonstrate a strong understanding of industry verticals and sub-verticals, providing insights and case studies to support sales efforts
• Lead discussions with industry professionals and stakeholders to generate interest and showcase expertise in key industry topics.

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible permanent right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.  

As Talent & Culture Executive, you'll partner with our leadership team to foster a positive workplace culture and provide crucial guidance on recruitment, training and development, and employee relations. Your role will be pivotal in ensuring our team members thrive, both operationally and corporately, through effective performance management and strategic support.

You will collaborate with a portfolio team to identify opportunities to streamline and improve processes across five incredible Accor properties. Additionally, you'll assist with the recruitment process, from screening candidates to onboarding new team members, ensuring compliance with all relevant policies and regulations. By promoting a culture of inclusion and safety, you'll contribute to our hotel's exceptional standards and enhance our reputation as an Accor ambassador.

As one of Afterpay's SMB Account Executives, you will help drive Afterpay’s continual growth by building relationships with prospective SMB Premium merchants via both outbound business development and inbound leads. While there is a lot of room to learn and develop, we’re looking for a confident outbound salesperson who knows their numbers, understands the full sales process and is comfortable getting on the phone! 

Lastly, and most importantly, we want you to be passionate about Afterpay and what we stand for, for both our merchants and customers. 

• We are much more than our job descriptions, but here’s where you will begin… 
• Outbound prospecting via cold calling to generate new opportunities 
• Growing  revenue with new Premium merchants through onboarding quality and merchant growth opportunities
• Manage inbound leads with the focus of driving high conversion rates 
• Sell and onboard SMBs and supporting OMNI channel expansion 
• Follow sales and onboarding processes accurately to maximise yearly sales volumes 
• Identify relevant new business opportunities, while highlighting Afterpay’s value proposition 
• Develop an in-depth understanding of Afterpay, retail industry trends, and our competition 
• Manage, tracking, and reporting on all sales activities and results using Salesforce

The role of Executive Assistant is to provide all administrative support to the General Manager, Retail Claims.

Responsibilities are as follows:

• Manage phone calls and incoming emails/correspondence, redirecting questions and issues where appropriate and/or drafting acknowledgement or responses to email and letters.
• Manage diary, including scheduling meetings, prioritising conflicting needs and ensuring time is appropriately available for critical meetings and issues.
• Work closely with the General Managers, to keep them well informed of upcoming commitments, following up as appropriate.
• Ensure the General Managers have relevant and appropriate documentation in advance of meetings and events.
• Review and edit reports, presentations etc. as required.
• Develop content for communications either internally or externally.
• Ensure requests/action items for the General Managers are proactively followed up and resolved in a timely manner.
• Plan and organise team meetings, events and communications.
• Arrange domestic and international travel plans and itineraries.
• Manage ad hoc requests and/or projects from the General Managers as required.
• Reporting and expense management.
• Communicate directly, and on behalf of the General Managers, with the Executive Team and their respective EAs on a range of matters.
• Pro-actively establish and maintain strong working relationships with the Executive Team and Executive Assistants.
• Functional responsibilities for the Executive & Personal Assistants within TAL.

An exciting opportunity for an Executive Manager (General Merchandise) has become available within our National Buying department of ALDI stores, based in Minchinbury. This is a permanent full-time position.

In this pivotal role, you will join a team that is at the heart of what makes ALDI unique: our products. As part of the Buying team, you will be involved in the journey of our products, from conception to our store shelves. 

What does the role look like?  

• Manage a team and contribute to their professional development
• Management of the product tender process, critical path, administration, catalogue, etc.
• Support the Buying Director as required with the negotiation of tender costs, recommendation on product selection, specifications, market, and competitor analysis, reporting and relevant price recommendations
• Prepare sales and profitability analysis for consideration
• Implement and manage operational processes, critical path, administration, and improvement initiatives
• Manage relevant projects and participate in committee work as required

About PMX

PMX is the central investment practice for Publicis Media. We’re responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.

We are a dedicated, passionate, and expanding team, focused on delivering growth by educating and driving adoption of Publicis Groupe solutions including:

• Precision (delivering holistic programmatic value to clients and acting as the guardian of programmatic solutions. These are dedicated to the advancement and increased adoption of technology and data to drive client effectiveness and media efficiency)
• APEX (an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits)
• Partnerships (developed both regionally and locally with selected key vendors to provide unique, innovative, and ultimately functional, benefits for our clients. We structure our partnerships to promote true collaboration and best in class work across our agencies)

The Role

As the Executive Assistant, you will work with the CEO and PMX leadership team across Australia and New Zealand to drive operational efficiency and importantly the effectiveness of our strategic priorities. You will be responsible for central management and implementation of initiatives and programs across PMX and work with divisional leads to track and drive implementation of agreed goals.

Core responsibilities will be focussed around the following areas:

Executive Assistance

• Pre-emptive administrative support – provide comprehensive administrative help to the CEO including handling intricate calendars, scheduling high-level meetings, and coordinating intricate travel arrangements
• Document preparation & collaboration – prepare and edit correspondence, reports, presentations (using PowerPoint or other packages), and other critical documents, ensuring accuracy and a high standard of professionalism.
• Meeting coordination – organise and coordinate executive meetings and Town Halls, including agenda preparation, minute-taking, and follow-up on action items, ensuring that the CEO is well-prepared for all engagements.
• Project management – assist with high-priority projects and strategic initiatives (such as leadership offsites), ensuring timely completion and adherence to company standards and CEO expectations.
• Confidentiality – handle highly confidential information with utmost discretion and always maintain confidentiality.

PMX Operations

• Recommend and implement operational process and performance improvements.
• Collaborate with senior leaders and the People and Culture lead in the development, measurement of performance goals and long-term operational plans.
• Partner with the People & Culture lead to coordinate the PMX employee engagement program, ensuring initiatives are implemented.
• Support the People and Culture lead as required.
• Support the CEO on all operational aspects of engaging PMX employees, partners and media agencies across Australia and New Zealand.
• Elevate the PMX profile internally and externally by managing content with PMX, Media Agencies, Publicis Corporate and trade media.
• Central management of the PMX communications plan working with the Publicis Head of Corporate Affairs and PMX leadership team.
• Manage and coordinate the online PMX Hub which requires ensuring updated content from all PMX divisions along with the management of agency employee access.
• Manage and coordinate all regional and global requests which range from monthly regional reviews to new business content requests.

PMX Partnerships

• Centrally manage the PMX partnership program specifically focusing on external media partners.
• Discuss, prepare, and schedule partner sessions and events across Publicis and its agencies.
• Ensure all interactions with our partners uphold the high standard of PMX. This will involve but not limited to the coordination and review of any content, setting and sharing the agenda and follow through for leadership meetings.

PMX Leadership and Accountability

• Support the CEO with the management and delivery of all agreed divisional quarterly and annual plans.
• Coordination and review of all content for the Internal PMX quarterly divisional strategic reviews including follow through with agreed actions.
• Support the CEO with the management and preparation for the monthly, quarterly, and annual KPI / OKR reviews.
• Support the CEO on all operational aspects of engaging PMX employees, partners and media agencies across Australia and New Zealand.
• Support PMX divisional leads with key interactions with internal operational requirements

Skills and Experience

• Minimum 5 years’ experience in executive assistance, business administration and/or, operations
• Experience in project management, developing budgets and business plans
• Ability to streamline and implement process within a changing environment
• Have high attention to detail, possess an ability to multi-task and work well under pressure and in a fast paced and dynamic environment.
• Organised and self-motivated/proactive.
• Track record of successful stakeholder management.
• Exceptional time management skills.
• Excellent written and verbal communication skills.

Publicis Groupe Benefits

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.