The role of Executive Assistant is to provide all administrative support to the General Manager, Retail Claims.
Responsibilities are as follows:
- Manage phone calls and incoming emails/correspondence, redirecting questions and issues where appropriate and/or drafting acknowledgement or responses to email and letters.
- Manage diary, including scheduling meetings, prioritising conflicting needs and ensuring time is appropriately available for critical meetings and issues.
- Work closely with the General Managers, to keep them well informed of upcoming commitments, following up as appropriate.
- Ensure the General Managers have relevant and appropriate documentation in advance of meetings and events.
- Review and edit reports, presentations etc. as required.
- Develop content for communications either internally or externally.
- Ensure requests/action items for the General Managers are proactively followed up and resolved in a timely manner.
- Plan and organise team meetings, events and communications.
- Arrange domestic and international travel plans and itineraries.
- Manage ad hoc requests and/or projects from the General Managers as required.
- Reporting and expense management.
- Communicate directly, and on behalf of the General Managers, with the Executive Team and their respective EAs on a range of matters.
- Pro-actively establish and maintain strong working relationships with the Executive Team and Executive Assistants.
- Functional responsibilities for the Executive & Personal Assistants within TAL.