The Opportunity

The Technical Business Analyst is primarily responsible for understanding the business objectives and translating them into technical requirements. Working with multiple teams across the business, this role is responsible for translating stakeholder objectives into technical requirements, help articulate business value, assist in identifying solution options including pros-cons for each, support prioritisation and ensure that the changes and impacts are understood by the affected parties.

Responsibilities of this role include (but are not limited to):

• Conduct analysis of business issues, technical challenges and help articulate business impact and value
• Partner with key technical stakeholders to identify solution options, articulating pro-cons for each and assist in designing solution architecture.  
• Work closely with business stakeholders and partner stakeholders in defining and mapping business process, also help them in prioritisation based on business impact and value
• Distill requirements into succinct scenarios (user stories) with acceptance criteria and validation rules
• Coordinate and assist with User Acceptance Testing for technical implementations
• Support change management activities - Work with Power Users to develop user support guidelines and documentation to ensure processes are followed correctly and data integrity is maintained
• Contribute to the assessment of integrating third-party applications into existing systems
• Support Delivery Lead in conducting Agile rituals effectively and also provide relevant information required for project management and governance
• Promote Agile ways of working and help team in improving their understating of agile methodology

This is a 6 month fixed term contract with view to extension.

About You

To be successful in this role you will have:

• Strong and demonstrated skills in business process analysis and mapping
• Experience with Salesforce Administration highly regarded
• Strong understanding and knowledge of SDLC within an Agile environment
• Sound knowledge in maintenance and access to data and information, including the ability to identify, design, extract, and report on complex datasets, with a good understanding of SQL and relational data structures
• Excellent analytical skills, attention to detail and strong problem-solving skills.
• Strong understanding of configuration and coding practices of SaaS systems, ideally including AWS and Salesforce modules.
• Strong written and oral communication skills
• Ability to work collaboratively in a team environment, operate autonomously with little direction as well as see the big picture
• Exceptional team player with a willingness to perform tasks outside their role when required
• Demonstrate initiative, flexibility and an ability to work under pressure
• Experience liaising with vendors and external organisations
• Familiarity with information management applications
• Experience in education sector and understanding of student lifecycle will be advantageous
• Relevant certification in Agile methodology and demonstrable experience agile ways of working is high desirable  

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

Federal Government client is seeking to identify suitable candidates to perform the role of Project Manager to support the agency to document business requirements, capture business needs, and design, create, evaluate, and document ICT solutions in new and existing ICT systems.

Project Managers support the agency by ensuring the high quality and consistent delivery of projects. Working under the broad direction of senior staff, they are responsible for managing the design, planning, development, implementation and evaluation of project outputs. They liaise and work with key stakeholders to foster partnerships, provide strategic advice and optimise the effectiveness of projects in I their area of responsibility. In performing a leadership role, they support innovation, changes in workplace practices and organises work in the context of competing priorities and strategic direction.

Estimated start date 01 September 2024

Initial contract duration 10 Months

Extension term 12 months

Number of extensions 2

Location of work ACT, QLD, VIC

Working arrangements Onsite

Security clearance Must be an Australian Citizen an able to obtain Baseline

Key duties may include, but are not limited to:

Project Manager – EL1

• manage, deliver and monitor projects that may have an organisation-wide impact.
• develop, manage and implement project plans and schedules in accordance with the agency’s project management framework and consider project interdependencies.
• collaborate with staff in immediate work area and with internal and external stakeholders.
• contribute to project design, governance arrangements and operational integration.
• ensure project deliverables and milestones are met on time and within budget.
• coordinate strategic planning for longer term project initiatives. • lead and manage staff and manage performance, attendance and health and wellbeing.
• develop staff capability through coaching, mentoring and succession planning. • provide expert advice and feedback to stakeholders and the agency's executive.
• research, review and evaluate projects in specific operational or technical areas.
• report on project outputs to stakeholders and oversee regular project reporting including status updates and exception reports.
• prepare and review written material including business cases, plans, reports and executive briefs and corporate documentation.
• undertake budget management, monitor expenditure and oversee procurement and contract management.
• identify, assess, manage, escalate, report and monitor project risks, issues and benefits, including developing treatment strategies.
• analyse project performance and coordinate quality management to ensure that project deliverables are fit for purpose and meet client needs.
• support innovation, manage and lead change and significantly contribute to business improvement strategies.
• develop and manage key stakeholder relationships and expectations to deliver projects.
• represent the work area or agency at external and cross-agency forums, including conferences and meetings. • exercise delegations appropriate to role in accordance with legislation and guidelines.

Senior Project Manager – EL2

• manage, lead and deliver projects that may have an agency wide impact.
• develop, implement and evaluate project plans and schedules in accordance with the agency’s project management framework and consider project interdependencies.
• collaborate with staff in immediate work area and with internal and external stakeholders.
• oversee project design, governance arrangements and operational integration.
• ensure project deliverables and milestones are met on time and within budget.
• lead strategic planning for longer term project initiatives.
• provide high level strategic advice and feedback to stakeholders and the agency's executive.
• research, review and evaluate projects within a section or specialist area.
• report on project objectives and outputs for presentation to the executive, and oversee ongoing project reporting.
• oversee, review and advise on written material including business cases, plans, reports, executive and ministerial briefs and corporate documentation.
• plan, manage and monitor financial budgets and oversee the management of contracts, procurement, resources and expenditure.
• identify, assess, manage, escalate, report and monitor project risks, issues and benefits, including developing treatment strategies.
• analyse project performance and oversee quality management to ensure that project deliverables are fit for purpose and meet client needs.
• drive innovation, manage and lead change, and actively contribute to and implement the agency’s strategic direction.
• engage, negotiate and manage key strategic stakeholder relationships to deliver projects and respond to changes in needs and expectations.
• represent and negotiate on behalf of the agency to advance the agency's interests at external, cross-agency, inter-jurisdictional and other forums.

Project Manager – EL1

• apply knowledge and skills in project and program management frameworks.
• understand the audience and context and effectively tailor communication and communication styles.
• develop and manage key stakeholder relationships and expectations.
• demonstrate personal resilience and manage challenging and sensitive situations.
• plan strategically and prioritise workload for self and teams to accomplish business outcomes.
• make decisions based on professional judgement, risk evaluation and in the context of the environment.
• collaborate with others.

Senior Project Manager – EL2

• apply knowledge and skills in project and program management frameworks

• understand the audience and context, anticipate responses and effectively tailor communication and communication styles

• develop and manage key strategic stakeholder relationships

• demonstrate personal resilience and apply well developed influencing, negotiation, conflict resolution and mediation skills

• demonstrate highly developed strategic planning skills to determine work priorities and deliver business outcomes

• make balanced decisions using professional judgement, risk evaluation and in the context of ambiguity and a changing environment

Join our team as a Business Development Officer Training. You'll drive revenue growth by promoting and selling our diverse Odyssey Training and SGS Academy training solutions to various industry sectors and government agencies.

In this full time - permanent position based in Melbourne, VIC you will, but not limited to: 

• Develop a structured Client Engagement Plan outlining targeted promotional activities, business engagement and reporting milestones.
• Build relationships with existing and potential clients and actively promote training services by identifying prospective client needs in all locations.
• Develop new business opportunities in tandem with Odyssey and SGS staff to ensure a smooth transition through to delivery.
• Consult with clients and developing customised, client specific training programs utilising the technical skills within the training teams.
• Provide account management and “follow through” with clients.
• Provide post course follow up on all closed group courses with both clients and trainers.
• Ensure that ongoing compliance for Corporate IT policies and National IT standards for SGS systems and equipment are adhered to across the breadth of the environment.
• Support the implementation of national and international safety initiatives.

ADP Store is seeking a dedicated Business Development specialist to support our expansion efforts in Melbourne and across the state. In this role, you will manage our showroom, visit store owners such as IGA and Cellarbrations, and perform site measure-ups and consultations. This role is essential in promoting ADP as an industry leader, providing excellent customer service and driving sales growth through strong support and effective coordination.

About the company:

ADP Store Fixtures is an established retail services organisation that sources and manufactures shelving and display systems for retail chains. We are an Australian-owned organisation that seeks to provide cost-effective merchandising solutions on a local and national multi-site scale.

Our product offering is backed by our policy of continued investment in research and development to provide you with display systems that you can rely on.

Responsibilities:

• Oversee the daily operations of the showroom, ensuring it is clean, organized, and well-presented to provide a welcoming environment for customers.
• Assist store owners, including IGA and Cellarbrations, by providing expert advice and support on ADP products and services.
• Perform site measure-ups and consultations to understand customer needs, provide tailored solutions, and ensure the successful implementation of ADP products.
• Develop and maintain strong relationships with store owners and other key stakeholders, enhancing customer satisfaction and loyalty.
• Conduct F2F Visits at potential clients stores and locations to scope out project requirements and tailor solutions.
• Act as a liaison between store owners and ADP’s internal teams to ensure seamless communication and service delivery.
• Conduct outbound sales activities such as client presentations and customer calls to generate new business opportunities.
• Present proposals and presentations and follow up tenaciously..
• Analyze technical briefs and architect drawings for store projects, proposing suitable ADP solutions accordingly.
• Collaborate with the Sales & Marketing Manager to devise innovative ideas or promotions to bolster sales efforts.

Qualifications:

• Proven experience as a Sales Consultant, preferably with a track record in shop fittings & design industry. 
• Extensive experience and expertise in shopfitting.
• Proficiency in CRMs and familiarity with email systems.
• Demonstrated capability to initiate and sustain robust relationships.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Strong negotiation and persuasion abilities.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Willingness to travel as needed to meet with clients and attend industry events.

What We Offer:

• Competitive salary of $100,000 to $120,000 plus superannuation.
• Opportunities for growth and professional development.
• Supportive work environment focused on innovation and excellence.
• Exciting projects with meaningful impact in the retail industry.

The Specification Manager will focus on establishing and growing Burgtec's presence within the Melbourne CBD market. The primary objective is to target particular architects and designers, building strong relationships to drive the specification of Burgtec products. The role involves hybrid working conditions with 30% in the showroom and 70% visiting architects and specifiers.

About Burgtec

Burgtec designs creates & manufactures office furniture and workstations. Over the last 40 years, Burgtec has remained at the forefront of design, continually injecting new products into our already well-established range of task chairs, workstations, tables, storage systems + complimentary visitor, breakout, and soft seating pieces.

Burgtec maintains the traditional values of exceptional quality, attention to detail, superior market-leading design, and customer-focused service. Our in-house research and development facility works closely with our customers, to achieve beautifully designed functional furniture.

Responsibilities: 

• Conduct face-to-face drop-ins and meetings with architects and specifiers from target lists, focusing on increasing specified projects and regional sales.
• Establish and maintain relationships with new specifiers. Key KPIs will track these interactions and outcomes.
• Execute strategies to foster and grow specifier relationships in the VIC market, including periodic rapport-building interactions.
• Be creative in finding ways to connect with architects and specifiers, ensuring persistent follow-up and engagement.
• Provide exceptional customer service to ensure client satisfaction and repeat business. Respond promptly and professionally to inbound inquiries, providing accurate information and building rapport.
• Work as a hunter, never taking no for an answer and finding innovative solutions to penetrate the market.
• Track and report the number of projects specified and new specifiers who commence specifying Burgtec products.
• Use HubSpot to manage customer relationships, track activities, and analyze data to improve engagement strategies.
• Coordinate and conduct engaging client showroom visits, showcasing Burgtec's office furniture offerings.
• Deliver compelling and insightful product presentations tailored to client needs and preferences.
• Collaborate closely with existing teams, including Marketing and Product teams, to ensure seamless customer experiences.

• Proven experience in a sales or client-facing marketing role within the furniture, design, or related industry.
• Strong understanding of the Victorian market and key players in the commercial specification space.
• In-depth knowledge of the specification process, particularly in working with architects.
• Excellent interpersonal, communication, and rapport-building skills.
• Self-motivated with the ability to work independently and remotely.
• Strong work ethic and a results-driven mindset, with a track record of exceeding activity KPIs.
• Demonstrated ability to identify and address client pain points and build strong relationships
• Strong organisational and record-keeping skills.
• Ability to manage a hybrid working schedule efficiently.
• Tenacity and a hunter mentality.
• Ability to thrive in a fast-paced, growth-focused environment.
• Willingness to travel occasionally and participate in training sessions

• Competitive salary of $110,000-130,000 plus superannuation
• Incentive program 
• Opportunity for your specifications skills to shine 
• Rewarding salary + Growth Opportunities for Specification Superstars!
• Work with a dynamic and successful team 
• Comprehensive onboarding process, including training on products, systems, and company processes
• Exciting opportunity to take ownership of sales and growth functions with a supportive management team

Our purpose 

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. 

About the Role 

The Associate Director – Go To Market (GTM) Strategy and Planning is responsible for managing and orchestrating a GTM approach to Datacom’s portfolio of services and products, driving lead generation and customer acquisition. The role will lead Datacom’s GTM Group strategy and planning across Australia and New Zealand.  

What you’ll bring:

• Demonstrated ability to manage complex matrix products and services portfolio organisations requiring first hand of GTM strategy and orchestration across sales, proposition and marketing teams.  
• Knowledge of building GTM initiatives founded on strategic investments across multiple value propositions 
• Leadership in the development of market-focused GTM plans with an understanding of proposition planning.  
• Broad and deep understanding of marketing and sales strategy, operations and related technology industry dependencies. 
• Demonstrated ability to implement long-term, customer-centred and data-driven strategies to obtain commercial results. 

What you’ll do:

• Provide leadership and and orchestrate a GTM approach to Datacom’s portfolio of services and products, driving lead generation and growth.  
• Establish an aligned approach to GTM in conjunction with Sales, Marketing, Partner Management, Proposition and Market Strategy teams.  

• Lead the day-to-day GTM Hub strategy across Markets and Lines of Business relating to GTM operations and governance, ensuring that planning and orchestration of a GTM strategy is delivered.  

Culture and Benefits 

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us. 

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities. 

A smart human once said, “Do things you

Our people love to work for us, here’s why!

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner!

• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.
• The ability to salary sacrifice for their very own BlueRock shares
• We have our very own BlueRock public holidays to give our people the day off, on us!

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies. 

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.    

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimisation team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionising the technology industry!

The Workforce Planning Manager is responsible for analysing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organisation has the right people with the right skills to support its business objectives.

Our offices are based in Adelaide, Melbourne, Sydney, and Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. Therefore, we leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to obtain a Baseline or NV1 security clearance.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimise and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
• Proven analytical and problem-solving skills

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest Information Technology professional services suppliers. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people who give Datacom its unique culture and energy, which you can feel from the moment you meet with us. 

We care about our people and provide a range of perks, such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges. You will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone. We take pride in the steps we have taken and continue to take to make our environment fun and friendly and our people feel supported. 

#LI-Hybrid

Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology.

We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions.

A team of over 600 Two Circlers work from eight offices across the world (London, New York, Los Angeles, Kansas City, Miami, Paris, Bern and Melbourne) servicing our expanding international client base.

Data is at the centre of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media.

As part of our ongoing growth, we are expanding our product team and looking for an experienced Business Analyst to join our Melbourne office. We are looking for a great communicator and collaborator with experience working in Agile teams to deliver world-class digital products for our sporting clients.

You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products.

You will typically work in one of two phases:

- Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. The nature of these projects varies significantly depending on the product, technology and client, but they always require a curious and diligent mindset, and a focus on ensuring we are bringing clarity to complex opportunities.

- Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops and creating documentation and user stories ready for development. You will also be working closely with the engineers and testers to ensure the work delivered aligns with expectations.

This role requires an individual who brings energy, pragmatism and critical thinking to our clients, and you will also need to have a relentless focus on where client and customer value is. The role is hybrid remote, with two days per week in our office (located in Melbourne Central Tower) or at client offices desirable.

We value curiosity, clarity and attention to detail as the core capabilities of all members of our BA team. If this sounds like you, we would love to hear from you.

• A good level of experience in a business analysis role, with previous experience ideally in an agency/consulting context.

• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients.
• Experience in utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems.
• A passion for digital products and technology, strong problem-solving skills with a flair for finding innovative solutions.
• Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / VIsio.
• A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. 
• Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman.
• Ability to quickly break down big blocks of product and functionality into the required, outcome-based user stories.
• Ability to switch gears quickly as you continuously engage with business representatives, executives, project managers, designers, developers and QA resources.
• A curious and analytical mindset that makes you a great problem solver.
• A keen interest in sport or the sports business and real interest in the positive effects we have on our client’s businesses.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

The Senior Project Manager role is responsible for planning, organising and technically leading, and controlling complex IT projects from initiation to completion, and be the go-to person for everything involving a project’s organisation, delivery, and timeline.  This role demands excellent leadership, communication and project management skills combined with a deep understanding of IT systems and technologies.

What you’ll do   

• Defining & confirming project scope, objectives, deliverables, and resource requirements.
• Tailoring project methodology to individual projects.
• Ensuring preparation/completion of large projects to appropriate quality standards within time/cost constraints as well as meeting contractual requirements and budget requirements.
• Managing project teams operating on complex/large projects, typically in a complex, multiplatform technical environment.
• Controlling project design and planning activities associated with large, complex applications and infrastructure development projects.
• Coordinating documentation, design, development and testing of enhancements and new development projects.
• Applying quality assurance processes and quality control measures to ensure project deliverables meet the required standard. Regularly check the quality of project outputs and identify and address any deviations.
• Controlling project schedules and ensuring that applications programs are delivered within given timeframes, meet user requirements, and are easily maintainable.
• Working with resource management, define, sourcing and managing necessary project resources.
• Providing direction to project team members according to established policies and management guidance.
• Preparing project budgets, attaining necessary approvals in a timely manner and monitoring project financials and the realisation of defined project benefits. Effectively controlling and managing the issues, risks, dependencies and changes in scope associated with IT projects Establishing, managing and reporting on project budget(s), analysing budget variances and recommending appropriate action.
• Exceeding stakeholder expectations through the application of stakeholder management disciplines. Developing and managing vendor contracts / agreements associated with projects under management.
• Handover of projects from the project team to the business-as-usual support team be it within another Datacom service line, the customer themselves and/or a 3rd party.
• Liaising between customers and Datacom service lines to identify opportunities for support delivery improvements, cost reduction and value-add to the customer / client 
• Assessing the impact of changes to project cost, schedule, and scope. Raising variations were appropriate to facilitate these changes. Developing change management plans and facilitate change requests with minimal disruption to project objectives.

What you’ll bring  

• Broad and deep understanding of technical infrastructure projects and related technology dependencies.
• Demonstrated understanding and implementation of Project Management disciplines. Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue.
• Sound understanding and application of change management and Project Management competencies including scope, time, costs, quality, HR, communications, risk, procurement, and integration.
• Strong understanding of business requirements and technical limitations as determined by the organisation’s enterprise architecture.
• Demonstrable experience in people management and mentoring of project employees. At least 5 years of experience in Information Technology, with at least 5 years in Project Management.
• Proven experience in Customer and Senior Leadership Stakeholder management Experience liaising, and where required, managing 3rd party vendors.
• Effective leadership, coordination, motivational, negotiation and dispute resolution skills. Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of technologies.
• Financial literacy to forecast and manage project budgets.
• Strong skills with Microsoft Office tools particularly Excel, Word, PowerPoint and Project.
• Ability to influence and build productive relationships with industry providers and stakeholders. Effective leadership, coordination, motivational, negotiation and dispute resolution skills. Strong understanding of project management principles.
• Ability to translate user needs into a technical solution to build and lead collaborative project teams to achieve organisational goals and objectives.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements Proven analytical and problem-solving skills.
• Excellent customer relationship building and management skills.
• Strong influencing and persuasive ability.
• Proven analytical and problem-solving skills.
• Ability to escalate with a solution focus. Financial management, including cost estimation and budget tracking and reporting.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Bachelor’s degree in Business, IT, Science, Engineering, Economics or a related discipline along with industry certification such as PRINCE2 Practitioner, PMP or similar

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Paper Giant is a strategic design consultancy that helps organisations deliver better products, services and policies. 

We believe that better products, services and policies are those that lead to a more just, equal and sustainable society. Our goal is to help organisations create positive impact through work that considers the perspectives and lived experience of the people it affects.

We have offices in Naarm / Melbourne and on Ngunnawal country / Canberra and we strive to create flexibility to support you to do your best work wherever you are. We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer. If you're not sure you meet all the criteria, we absolutely encourage you to apply.

Who we are looking for...

We’re looking for a Senior Project Manager, who will be responsible for the day-to-day management of strategic design projects for clients in the government, not-for-profit, and private sectors. You will contribute to successful and profitable project outcomes, whilst ensuring client satisfaction and a positive working environment for our teams. 

You should have strong stakeholder management and negotiation skills and be a confident and influential communicator. Knowledge and experience of applying a variety of project management methodologies on complex, medium-to-large scale projects is essential. 

What you will do:

Practice and craft

• Ensure the successful delivery of complex research and design projects by managing resources to deliver to the agreed scope, budget and timeline
• Effectively and consistently communicate the project vision, objectives, risk, issues and status to clients, stakeholders and Paper Giant
• Educate clients and teams in various project management methodologies and draw on experience to optimise the project approach
• Work with the project team to define milestones and roadmaps for given projects and translate them into feasible and viable plans and requirements
• Schedule and communicate important events including internal project kick-off meetings, as well as client kick-off, showcases, and project retrospectives
• Lead project research operations, including recruitment of research participants and workshop support
• Ensure all projects are delivered to our high level of quality
• Proactively identify and communicate emerging client, team, project scope, or practice issues

Governance

• Demonstrate high levels of commercial acumen and seek to understand business priorities as a basis for decision making
• Interpret contracts and provide feedback to the business on potential risks
• Ensure effective project governance activities are implemented and adhered to, including project communication, risk mitigation, and scope definition activities
• Manage changes to scope thoroughly and in accordance with the contract 
• Ensure visibility and consistency of project information through setup and maintenance of projects in our online systems, including Google Drive, Harvest, Slack and Forecast

Managing client relationships

• Develop meaningful relationships with clients and stakeholders of all levels, and confidently facilitate discussions to negotiate scope, trade-offs, risk and budget  
• Lead presentations to small and large groups confidently and convey ideas and information in a clear and interesting way
• Generate leads or nurture new business opportunities with input of business leaders
• Consider what value we provide to clients and tailor the project approach to deliver client value and successful outcomes 
• Encourage clients to work with us again by providing an excellent client experience

Ethics, purpose and care

• Be comfortable with the ambiguity of working in a trans-disciplinary way, be positive and willing to try new things to support your teammates
• Work to create an environment in which everybody's voices can be heard
• Create opportunities to contribute to the studio practice and culture

Essential skills and experience

• Minimum 3 years experience working in an agency or consulting environment in a Delivery Manager, Project Manager or Producer role;
• Experience leading complex projects and managing budgets in excess of $200k;
• Experience using a variety of project management methodologies and are able draw on this knowledge to recommend the best approach for your project and client;
• Familiar with online collaboration tools such as Miro and Slack and know how to use them as part of your working process;
• Can give thoughtful, constructive, actionable critical feedback;
• Have a learning mindset and will seek to understand strategic design practices and methodologies;
• Experience working in an agency or consulting environment;
• Fluent in written and spoken English; and
• Full and current working rights for Australia.

Favourable skills and experience

• Familiar with government procurement and can create detailed governance documentation that meets requirements;
• Can interpret contract clauses and provide feedback to the business on potential risks; and
• Familiar with human-centred design methodologies and mindsets.

Your application

Please supply a resume and answer the following questions:

• Why do you want to work at Paper Giant?
• What’s the most challenging project you’ve worked on in the past two years?
• What’s your ideal project, and what would your role be on it?

We welcome international applicants with Australian work rights. Flexible, part-time and remote working arrangements will be considered.

Remuneration

The salary range for this role is between $100,000 - $120,000, depending on your experience.

What’s it like to work at Paper Giant?

Working at Paper Giant means working as part of a passionate and supportive team of design, research and operations practitioners.

We work together on projects and the company, and our culture is one of generosity, sharing, inventiveness and openness.

We offer flexible work hours, a generous professional development allowance, and support volunteering and learning opportunities for all our staff.

We work on diverse, complex, interesting and challenging projects, and are passionate about using design to solve complex problems at all scales.

We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

About us

Australian Healthcare Associates (AHA) is Australia's largest health and human services consultancy.  We partner with Commonwealth and State governments to improve health and social outcomes for Australians.  

AHA’s story is all about its people. We are a high-performing team of valued, talented, diverse individuals who pull together with the shared goal of consistently delivering great outcomes.  We invest in people and enjoy industry-leading conditions and low staff turnover. 

The Role

AHA has a small in-house IT team managing a range of bespoke software solutions, which provide critical infrastructure and services across Australia.  They range from application registration and program management to securely importing and analysing millions of lines of data each month. 

We're looking for a full-time Business Analyst to join our small, dedicated team.  The team is business-aligned. We conduct COTS implementations, and design bespoke software solutions, including ongoing enhancements, for projects and clients.  

This position is for an early career Business Analyst of approximately three (3) years' experience.

As part of the team, you’ll:

• Elicit requirements from different technical and business stakeholders using a variety of techniques
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Successfully engage in multiple initiatives simultaneously
• Collaborate with developers and subject matter experts to guide and establish the technical vision
• Liaise between the business units, technology teams and support teams
• Participate in the defect identification and rectification process, including providing advice and assistance to the Test team
• Develop and maintain documentation as required
• Work from home four days a week and in our Melbourne office with your team one day a week.

About you

• You’re a Business Analyst with approximately three (3) years’ experience in the industry
• You have excellent verbal and written communication skills and the ability to interact professionally with diverse teams across all levels of business, technology, and external clients and vendors
• You're a self-starter: motivated and able to prioritise work with minimal oversight
• You’re able to work independently with users to define concepts as well as and under direction of the project manager
• You are able to create and maintain effective relationships with stakeholders, both internal and external
• You take ownership and accountability for outcomes
• You are extremely detailed oriented and able to define requirements to a highly detailed level.

You’ll receive excellent remuneration aligned with your skills and experience and enjoy being part of a close-knit, friendly team of professionals.

To apply please upload your CV and a cover letter addressing each of the following six (6) selection criteria:

Selection Criteria

1. Demonstrated experience in Business Analysis
2. Ability to convey and explain information clearly and concisely to a variety of audiences
3. Creative and effective problem-solving skills
4. Ability to work as part of a team and autonomously, taking responsibility and ownership for your work
5. Proven continual improvement orientation
6. Desirable:

• Working knowledge of, and recent experience using, an agile development methodology
• Working knowledge of Azure DevOps and its use in managing features and user stories; system development; and testing.

Applications close 5pm Tuesday 2 April 2024.

All questions can be directed to [email protected]

Due to the nature of the work, applicants must have Australian citizenship.

Please note: This is a readvertisement of the role. Previous applicants are kindly requested not to apply.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.