Milestone IT is a premier recruitment agency based in Melbourne, dedicated to connecting exceptional talent with leading organizations. We are currently partnering with a prominent client in the IT sector seeking a seasoned Service Delivery Manager to join their team. Position Overview: We are seeking an experienced Service Delivery Manager to oversee the seamless delivery of services to our client's stakeholders. The ideal candidate will have a strong background in managing Service Level Agreements (SLAs), Key Performance Indicators (KPIs), vendor negotiations, change management, asset management, and IT Service Management (ITSM) projects. This role involves leading a team of 6 individuals, comprising both internal and external resources. Key Responsibilities:- Develop, implement, and manage SLAs and KPIs to ensure service delivery meets or exceeds client expectations.- Lead negotiations with vendors to establish and maintain strategic partnerships, optimizing service delivery and cost-effectiveness.- Drive change management initiatives, ensuring smooth transitions and minimizing disruptions to operations.- Oversee asset management activities,…

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Job SummaryWe have a Retail Store Manager position available for inspirational business leaders to become our growing Joint Venture Partnership at our Helensvale Store.Help drive the success of our store through hard work, professional skills, and deliver an excellent in store experienceSet roster Tuesday to SaturdayReceive 2 x free prescription eyewear per calendar year to keep you on trend!Oscar Wylee is a leading optometry company with 140 stores located in Australia, New Zealand and Canada, employing 1000 worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. About the roleWe are looking for a result driven, effective and caring leaders who are organised, able to think on their feet and make good decisions, while maintaining high standards of customer service and operational excellence,…

Click here to view more detail / apply for Store Manager

Trideca is a leading product, design and innovation consultancy providing services that help transform and empower businesses. We work with Australia's leading enterprise companies (including NAB, Optus, Medibank, Harvey Norman and many more) to provide meaningful contribution and value since 2009 our mission has been to change lives through amazing digital experiences, revolutionize our customer's businesses by creating game-changing technology and drive digital adoption by creating user value in everything we create. 

Working for us, you will be challenged to do things you have not done before, working on large scale projects to drive digital transformation for our enterprise clients across a variety of sectors. You will work with emerging technologies and tools that will help further your growth. We are fast-moving, collaboratively and rapidly growing. At Trideca , we get stuff done quickly- there is very little red tape that you need to navigate through to be successful in your role.

We are looking for a Senior Project Manager to join our team permanently. We have
offices in Melbourne, Sydney, Brisbane and Canberra and can consider people in any of those
locations

About The Role
You will be working alongside a mixture of Developers, Engineers, Testers, Product owners and more, in one of Australia's largest financial institutions.

About You

To be successful in this role, you must have:
- Bachelor Degree or higher in Business or relevant field, a vendor certificate or 5years+ relevant industry experience
- Lead scrums in achieving business outcomes
- Organise work into features, epics and stories
- Clearly define outcome scope and manage changes to scope
- Manage and track budgets
- Analyse and report on key risks and issues
- Monitor, track and report on progress.
- Manage dependencies across enterprise teams
-Plan key deliverables and deliver those accordingly.
- Drive project ceremonies to meet outcomes.
- Cost Management - Manage financials to ensure achievement and accurate capture of planned project costs;
- Breakdown of work streams, costs, benefits, timelines, resourcing requirements, risks and issues;
- Ensure Compliance with NAB project delivery methodology and standard

Benefits
Weekly Personal Training/Yoga, free virtual gym classes and discounted gym memberships!
Bi-Monthly activity budgets for every team!
Flexible working times to fit around your life (early start = early finish) when required!
Unlimited puppy cuddles from our office dog, A.K.A "Chief Of Pats", Missy!
A focus on employee wellbeing - Social activities, End of day "switch off" for work life balance, and access to the Trideca Employee Assistance Program with free counselling services, health and wellbeing discounts!
Optional flu shots, paid for by us!
Direct and transparent access to our Managing Director and Leadership team. No hierarchical red tape here!
Wednesday cheese platters!
Individual Learning & Development budget for upskilling and keeping up with Industry trends!
Personalised training & development programs (We have had team members get new certifications, do toast masters and so much more) and discounts on Udemy Courses!
Regular back to base days for all our offsite and remote team members

Why You Should Join the Prospecta Team!It is an incredibly exciting time at Prospecta Utilities, we are a growing utilities company, entering into projects that only 10 other companies are considering across the world! We are being showcased in Barcelona at the 2024 Mobile World Congress. These types of Private 5G mm Wave networks have not been done before, so why not be the person to come and manage the deployment of all enterprise networks delivered in Australia for Prospecta Utilities. You are a hands on and roll your sleeves up PM, who will pick up the tools when necessary and muck in to make sure that this happens!Who Are Prospecta Utilities Prospecta Utilities is a leading sustainable energy and private 5G networks company committed to being a catalyst for change in the world of advanced technology and driving the global transition to renewable energy solutions. We specialize in providing innovative and efficient renewable energy…

Click here to view more detail / apply for Prospecta Technology Project Manager

Two year estimated assignment Exciting opportunity to join a Global Leader About Our Client An industry titan with a rich heritage, the Production System Extension Manager opportunity beckons with a global leader renowned for revolutionising agriculture and construction. At the forefront of innovation, this company has seamlessly merged cutting-edge technology with a century-long commitment to empowering farmers and builders. With a steadfast focus on precision, efficiency, and sustainability, the organisation has not only shaped the landscape of modern farming but has also set the benchmark for excellence in machinery and equipment. As the Production System Extension Manager, you will be part of a legacy that continues to cultivate success and drive progress across diverse sectors. Job Description Establish and expand a dynamic agronomic demonstration and trial network, showcasing the value of cutting-edge production system solutions in AU/NZ. Develop and execute Local Economic & Agronomic Demonstration (LEAD) Network Trials for small grains and cotton products, fostering…

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Job description Join a leading QLD Government department as a Junior Project Manager - Cloud Enablement Program Are you ready to be part of a major Digital Transformation journey within government? This leading department is moving their systems to the cloud as a strategic priority, driving transformation and innovation in the organisation. Due to this, the organisation is seeking a Junior Project Manager to support the Infra/Apps/Networking stream of the project. Responsibilities: Assist in managing cloud migration of data and applications. Facilitate capability uplift for cloud-based services. Coordinate with service providers for managed services during migration. Liaise with senior stakeholders Hands on project planning and execution About You: Technical understanding of Azure and AWS is critical Recent project coordinator/project management experience in Australia Minimum 1.5 - 3 years experience within the project services space Pragmatic and driven in Project Management. Proficient in project planning and execution. Strong interpersonal and influencing skills Passionate and eager to…

Click here to view more detail / apply for Junior/Assistant Project Manager

Title:  Safety Manager Job Number:  18634 Location:  Melbourne, VIC, AU, 3015 About John Holland We’re all about transforming lives by finding solutions to complex challenges across a wide range of industries including infrastructure, property, rail, building and water projects in Australia, New Zealand and South East Asia.  While our competitors talk about what they do, we focus on why we do it. We transform communities to make them easier to move around, more connected and better to live in. About the Role Join our Infrastructure team and initially work within our Hobsons Bay Main Sewer project! This is a permanent full-time position to join John Holland for the long term. We're currently looking for an experienced Project Safety Manager to join our Hobsons Bay Main Sewer project team located in Spotswood, VIC. Implement and control Safety Management requirements, strategies and initiatives the project and report progress to the Project Manager and Project leadership team.  Key…

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Australia’s largest family owned jewellery retailer Commission and bonus schemes to reward and recognise your achievements Generous staff discounts across our wide range of beautiful products   We are renowned, high-quality and timeless  Are you a motivated business orientated sales guru who thrives on going above and beyond set targets? Do you enjoy mentoring and coaching your people to see them succeed in their role? Are you passionate about helping your customers create memories beyond an ordinary shopping experience? Do you love all things sparkly?   At Prouds the Jewellers, we are more than a 118 year old legacy, we are a family business and we recognise every success and celebrate every achievement. We are renowned to our customers for providing high quality and timeless pieces of jewellery and to our Team Members we are known for creating an enjoyable and supportive working culture.    If you are looking for a new challenge to showcase…

Click here to view more detail / apply for Full Time Store Manager | Prouds Cannon Hill

We have numerous opportunities available for inspirational business leaders to become our growing Joint Venture Partnership. Help drive the success of our new store through hard work, professional skills, and deliver an excellent in store experienceSet roster Tuesday to SaturdayReceive 2 x free prescription eyewear per calendar year to keep you on trend!Oscar Wylee is a leading optometry company with 140 stores located in Australia, New Zealand and Canada, employing 1000 worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. About the roleWe are looking for a result driven, effective and caring leaders who are organised, able to think on their feet and make good decisions, while maintaining high standards of customer service and operational excellence, that support the continued growth of our…

Click here to view more detail / apply for Store Manager

Established in 1901, Dr. Martens was recognised originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture. The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians and free-thinking individuals - each subverting and twisting the boots and shoes to their own personal needs, attitudes and identity. Accent Group Limited acquired the distribution rights for Dr. Martens in 1988 and opened the first Australian retail store in Sydney in 2018. Now with stores across Australia & New Zealand, Dr. Martens are continuing to grow and dominate the Australian market. The Role:We are looking for a Store Manager to join us at our Dr. Martens Brisbane DFO Store to lead, inspire and coach a team of Docs-obsessed Sales Assistants including the support from your Assistant Store Manager. This opportunity will see you work collaboratively with your Area Manager…

Click here to view more detail / apply for Dr Martens Store Manager - Brisbane DFO

Asset Inspection Manager Melbourne, VIC, AU, 3343 About us: We’re a team that cares about you and your community. CitiPower and Powercor own and operate the electricity distribution network providing electricity to more than 1.1 million homes and businesses across the inner and western suburbs of Melbourne, and central and western Victoria. Our customers include a large numbers of households, as well as commercial and industrial businesses, world class arts, health and sporting precincts, popular tourism regions and the biggest infrastructure projects in Victoria. Knowing you're responsible for providing an essential service upon which thousands of households and businesses depend can be a hugely rewarding experience, and is a sure-fire way to feel valued and deeply connected to the community. About the role:  The Asset Inspection Manager leads the strategic management and delivery of the asset inspection function as part of the maintenance program, to ensure that the requirements of our business and our customers…

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A luxury automotive brand with a great opportunity for a New Vehicle Sales Manager to join their existing team. You will deliver growth plans and achieve organisational performance through creating public awareness and customer focus across the brand. You will lead a commercially focused New Vehicles Sales team to promote the brand image of the company in order to increase sales and enhance the customer experience within the dealership. Key responsabilitiesDevelop and execute strategies to support the achievement of business plans, targets, budgets and KPI’s.Manage new vehicles sales processes and activities.Maintain appropriate stock levels of demonstrator and service loan vehicles.Actively support the marketing team with new model launches and events.Devise and implement daily and weekly team roster.Lead, motivate and develop the sales team.Lead by example, coach and provide constructive feedback to team members.Ensure that all team members have agreed monthly/quarterly/annual objectives and targets.Prepare, report and present monthly and quarterly data and results in management meetings.Develop and…

Click here to view more detail / apply for New Vehicle Sales Manager

Australia’s largest family owned jewellery retailer Commission and bonus schemes to reward and recognise your achievements Generous staff discounts across our wide range of beautiful products   We are renowned, high-quality and timeless  Are you a motivated business orientated sales guru who thrives on going above and beyond set targets? Do you enjoy mentoring and coaching your people to see them succeed in their role? Are you passionate about helping your customers create memories beyond an ordinary shopping experience? Do you love all things sparkly?   At Prouds the Jewellers, we are more than a 118 year old legacy, we are a family business and we recognise every success and celebrate every achievement. We are renowned to our customers for providing high quality and timeless pieces of jewellery and to our Team Members we are known for creating an enjoyable and supportive working culture.    If you are looking for a new challenge to showcase…

Click here to view more detail / apply for Full Time Store Manager | Prouds Wynnum

Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud.   Platypus Shoes is a part of the Accent Group which is the largest footwear group with over 750 stores, 34 brands and 30 online platforms including; Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy! The Role:We are looking for a Store Manager to join us at our Platypus store in Carindale! This…

Click here to view more detail / apply for Platypus Store Manager - Carindale

$90,000 - $110,000 Super Hybrid - Flexible work arrangements with option to be based in Melbourne, Brisbane, Gold Coast, Geelong, or Sydney Great team environment & amazing company perks The Role You will deploy a wide range of logistics projects including facility relocations, system implementations and logistics continuous improvements. This role will be required to facilitate and manage change through strong relationship building, engagement of the key stakeholders and collaborating cross functionally to achieve the project objectives. Key Responsibilities Project management, governance and change management of logistics projects Influence and manage project team members not in your direct control to achieve a common goal and objective Apply a structured and transparent approach to project management underpinned by detailed project documentation Undertake Gap Analysis and process reviews to support change management and adoption Ability to travel both nationally and locally, and therefore be able to work flexible hours  Assist with financial business cases and project costs…

Click here to view more detail / apply for Project Manager - Logistics

Located in Brisbane, QLD An amazing leadership opportunity  Ongoing support and amazing benefits  Did you ever wonder how the food products we distribute ever got into the trucks you’ve seen driving all over the country? If you had, you might be the kind of person we are looking for to join our leadership team of people who can bring their skills, drive and pride in their work to our business and help our customers succeed. We’re an essential service which brings a level of stability to our organisation and the opportunities we can offer our people.  This also means we are often faced with challenging situations and it’s due to the diversity of our people and the feeling of empowerment they have to speak up and be part of a solution that we can overcome them. We’re nimble and responsive, creating opportunities for our great people to realise their career goals, or simply be part…

Click here to view more detail / apply for Warehouse Manager

Brisbane South Territory  Great Leadership Opportunity Dynamic Hands on Role Have you always looked to work for a brand with a good reputation for quality and service? Where people have pride in the work and go the extra mile to make their customers’ businesses successful? That’s us – we’re the leading player in our market, and the core of our success is the calibre of people we have and how they are empowered to manage the relationships with our customers with support of the teams around them. Sometimes it’s hard, and we can’t always control everything, however, the reward from a thankful customer is truly worth it as they know you are an extension of their business and part of their success. The Role The purpose of the role is to lead a team of Sales Representatives to identify, pursue and grow sales in a specific territory supported by a documented business plan and target account list.Key…

Click here to view more detail / apply for Field Sales Manager Brisbane South

Assistant Retail Manager - MCG Based at Melbourne Cricket Ground, Delaware North is now seeking an experienced and passionate Assistant Retail Food & Beverage Manager - Public & AFL Reserve, to contribute to the management of our Retail operations for the iconic stadium. This role will be responsible for the execution of the Retail Food & Beverage activities within the Public and AFL Members Reserve areas of the stadium to contribute to achieving the site's financial plan, profit margins and business growth, while building Delaware North and the client's reputation. Responsible for leading key retail teams to ensure operational activities maximises return on investment, while ensuring compliance with relevant corporate policies and procedures. You will also deliver retail food and beverage product and services that meet and exceed client and customer expectations to position Delaware North as a quality driven provider of food and beverage catering services.Availability: You will be required to work flexibly in line with the…

Click here to view more detail / apply for Assistant Retail Manager - Melbourne Cricket Ground

• Pre contract cost planning services during design stages of projects
• Post contract progress claim and variation assessments
• Engage with the local property market to gain market knowledge for use in the delivery of our services
• Assist with the commission management of our commissions to assist in the successful delivery of our services
• Integrate with full cost management and project management teams in Queensland and support when required
• Work independently and take responsibility for deliverables

In this role you will:

• Leading the Hotel Front Office operation to achieve a reputation as a market leader
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Involvement in recruitment activities such as applicant screening, phone screens, in person interviews, reference checks, etc.
• Leading onboarding and training of the Front Office team ensuring they are trained in all aspects of their role
• To develop departmental training manuals and implement department training programs
• Supervision of lobby services (including car parking and porter services where applicable), ensuring guest arrivals and departures are as efficient as possible.
• Daily liaison with the Revenue & Reservations office to ensure accuracy in room allocation and maximising of yield.
• Preparation of reports as required

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

Restaurant Manager at Union House
Location: Richmond, Victoria
Company:

Union House Operations Pty Ltd trading as Union House

Who We Are:
At Union House, nestled in the vibrant heart of Richmond, we pride ourselves on being more than just a pub. We are a cornerstone of community life, offering a sun-drenched rooftop for watching the footy, a cosy spot for a pint or a vino, and a welcoming atmosphere for enjoying a meal or engaging in conversation. Our recent revitalisation has only deepened our commitment to being a beloved gathering space for all. Our team members, key to creating our warm and inclusive environment, ensure every visit is memorable. Join us in making Union House a favourite local destination.

Purpose of the Role:
Union House Operations Pty Ltd trading as Union House is looking for a full-time Restaurant Manager. You play a crucial role in the smooth and exceptional operation of our dining room and service, acting as the vital link between our kitchen and front-of-house team. Your responsibilities will include a variety of duties, from light admin tasks to hands-on service, ensuring our ethos of warmth and inclusion is reflected in every aspect of our operation.

Key Responsibilities:
Develop and maintain Food & Beverage standard operating procedures for service consistency.
Provide hands-on F&B service support and oversee cash handling processes.
Uphold responsible service of alcohol standards and ensure cleanliness and maintenance of F&B areas.
Monitor customer service, coordinate bookings, suggest F&B improvements, and develop up-sell programs.
Supervise and train F&B staff, ensuring adherence to standard operating procedures and budget-aligned staffing.
Foster effective communication and teamwork, attend meetings and collaborate with key departments for seamless service.
Adhere to company Occupational Health and Safety policies, report unsafe practices, and perform duties aligned with position skills as required.

Skills and Qualifications:
Relevent Diploma or education level qualification.
Two years of full-time work experience in a similar role.
Demonstrated ability in supervising and training staff.
Strong organisational and communication skills.
Commitment to high service standards and safety protocols.

Employment Conditions:
This is a Full-Time salary position under the terms of the Publican.Co Enterprise Agreement 2023/2024.

Remuneration:
At Union House, we recognise and reward our team's dedication and hard work. Our remuneration package includes:
Starting Salary $70,000pa - $75,000pa
Entitlements to annual leave and personal leave as per FairWork
Access to our Health & Wellbeing Program.
Additional Parental Leave options to support our team members on their personal journeys.

Join Our Team:
If you're passionate about delivering outstanding hospitality and eager to contribute to the lively and welcoming atmosphere of Union House, we'd love for you to join our team. Please submit your resume and a cover letter detailing your experience and why you believe you're the perfect fit for our community-centric pub.

How to Apply:
Please submit your CV and a cover letter detailing your qualifications and experience and why you are the ideal candidate for this position to our recruitment team. We look forward to welcoming you to our Union House family.

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across a range of regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager.

We are hiring for multiple positions across locations in Australia outside of Sydney, Melbourne and Brisbane.

As our next Restaurant or Café Manager, you will:
• Ensure Team Members greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

What we are looking for:
• A strong communicator with well-developed stakeholder management
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Annual Base Salary: $70,696.25 (gross)

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Apply Now Trade Account Manager Ormeau Stability of over 75 years’ of Australian experience and expertise Attractive salary 11% super bonus structure  Opportunity to develop a long-term sales career Whilst manufacturing is our foundation, our team is our future.ABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.THE OPPORTUNITYAn exciting opportunity has become available for a Trade Account Manager to join our Trade Sales Team in Qld.This is a great opportunity for a customer-focused person to become an integral part of our growing national and international company. If you are eager to grow and develop your career in B2B sales, then this is the role for you as we encourage career…

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