The Staffing and Capacity Manager fulfils an essential need for two parties: the internal person seeking a new project opportunity and the project or account looking for extra hands. They play an intrinsic role in finding the right people for the right job at the right moment; creating a bridge over the gap that once existed between two parties who needed each other. This is why they are so important at Publicis Sapient 

You will partner closely with the Managing Directors, and leaders in our company to help plan, forecast, source and ensure we have the right mix of people available across Publicis Sapient Australia to fill client demand. 

The Staffing function involves assigning people to specific projects and monitoring this involvement in relation to project and business priorities.  This role also works with Hiring to source contract and permanent staffing and ensure resourcing aligns with client deliverables. Key Performance Indicators include Billable Utilisation, Staffing cost to Revenue and the effective management of non-billable time.  

Your work will help us to ensure that our People and Revenue costs are in balance: one of our key business indicators. In meeting this objective, you support the growth of our people and the business by anticipating, effectively planning and managing project allocations.  This role is essential in creating a great experience for our teams. 

Capacity planning and forecasting
•    Owns and drives capacity planning function in Australia
•    Integrates Australian reporting into APAC region and global
•    Participates in regional capacity planning 
•    Works to achieve unfilled demand objectives
 
Staffing 
•    Owns and drives staffing function in Australia
•    Works to achieve billable utilisation and people costs objectives
•    Provides insights to, and manages inputs from, all stakeholders to ensure time tracking and data integrity to produce accurate staffing reporting to effectively manage our business
•    Manages weekly staffing meetings to coordinate actions nationally
Workflow process and internal communications
•    Apply principles of change management to ensure that general workflow process is understood and adhered to
•    Anticipates challenges and risks to project support, and proactively identifies solutions and recommendations for leaders to take
•    Works to improve the training materials and process particulars 
 
Mentoring and team building
•    Works with the People teams, locally, regionally and globally to drive achievement of capacity management, People and Business Strategy objectives
•    Works with other members of Australian LT to ensure capacity planning and staffing functions are aligned with company purpose and work focus
 

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR with a key focus on innovation, big brands and the technology sector 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Collaborate with teams across Thrive’s AU/NZ network

Your Opportunity.

As an ambitious Account Manager at Thrive you will play an important role on some of the agency’s most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency’s network of offices in AU & NZ. 

• You will work with some of the world’s biggest brands in tech, travel and tourism, automotive and more ~ Thrive has an unrivaled portfolio in Australia representing gaming giant Ubisoft, GoPro, ASUS, LEGO, Cisco and others including travel and exciting launches and conferences
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing. 
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts
• Ability to work from other AU & NZ offices temporarily or longer term

Team & clients.

In this role you will work with and learn from some of the smartest  PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You love multitasking and are driven to successfully lead and manage the day to day running of accounts. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, business and brand news in Australia, love researching and flexing your muscle in media relations and supporting on business development. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about evolving communications methods. You will love ideating and learning how to dial up your creative skills. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

• 5+ years of experience in an agency, media or inhouse communications role 
• You share our values : you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach. 
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape and social media landscape in AU. 
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr /  www.thrivepr.com.au

CVs to [email protected].

Who are GWA?

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

At GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Your new role

Due to movements and growth opportunities, we are seeking a Business Development Manager to join our Melbourne Commercial sales team. Your focus will be plumbers and developers in all facets of residential and commercial construction. This includes individual plumbers, plumbing businesses, builders and developers.

Reporting to our VIC Commercial & Design Manager, a ‘typical’ day will see you developing and maintaining relationships with key external decision makers and influencers to our is embedded and business opportunities are identified across the entire construction market.

Most importantly, you will manage key accounts at a senior level, supporting the sale of all commercial offerings. You will deliver this by assisting in the preparation of budgets and sales targets, ensuring that GWA deliver on agreed targets and growth expectations.

This is a great opportunity where you can bring your passion and experience from within the building and construction industry to help GWA bring to life our purpose.

About you

As a Business Development Manager with a minimum of 5 years’ previous experience from the commercial, building and construction industry, you’ll be:

• Great at developing and maintaining relationships with work colleagues and customers
• Able to influence business leaders, distributors and retailers, to achieve improved commercial outcomes for GWA
• Have excellent communication skills with the ability to engage effectively with internal and external stakeholders at all levels
• Have knowledge of, and skills in, applying the principles and processes in developing and implementing marketing strategies and sales techniques.
• A good understanding of product development
• And preferably hold a Diploma or Tertiary qualification in Marketing Business, Architecture or Design

What’s it like to work at GWA?

Culture is key for us and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

What else do we offer?

• Flexible and hybrid working options
• Competitive remuneration and bonus structures
• Paid parental leave program
• Great Rewards program - exclusive access to discounts and cashback rewards at your favourite stores
• Bathrooms & More program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

Interested?

Come join us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information please contact Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Our Assistant Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 12 week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now!

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Client Relationship Manager – Queensland and WA

Company Description

Greencross is Australia’s largest integrated pet wellness organisation.  The Animal Referral and Emergency Network  - AREN – (who are our Specialist and Emergency Centres) work closely with our Greencross GP hospitals and our retail stores (Petbarn and City Farmers). AREN is a large group of referral and primary accession hospitals that are focused on providing emergency and specialist care to pets, that regular General Practicing veterinarians can’t provide. Our purpose is to make our world a happier place through the love of pets.

We have an exciting opportunity for you to join the team at Greencross Pet Wellness as a Client Relationship Manager for our Specialist and Emergency Hospitals.

Job Description

As a Client Relationship Manager, you will be the principle contact for relationships with all or our veterinary business clients (referring vets) and pet owning clients.  Ensuring that we have a simple smooth process for referring vet engagement with our hospitals and to work closely and collaboratively with the Specialist and Emergency Hospital Marketing Executive along with the Business Managers for each of the S&E hospitals in their region.

Key Responsibilities of the role include:

• Developing and nurturing relationships with our referring veterinary practices, fostering a collaborative and mutually beneficial partnership.
• Monitoring and managing referral targets to ensure consistent growth and achievement of goals.
• Utilising your marketing experience to create and implement strategies that effectively promote our Specialist and Emergency Hospital services.
• Generating comprehensive reports to provide insights into referral trends, performance metrics, and growth opportunities.
• Ensuring compliance with occupational health and safety standards to maintain a safe and secure environment for staff, clients, and patients.
• Manage B2B interactions and engage in strategic partnerships to enhance our referral network.
• Coordinate and oversee events aimed at strengthening relationships and promoting our services within the veterinary community.
• Collaborate closely with the marketing team to align strategies, messaging, and promotional activities.
• Work in coordination with the operations manager to streamline processes and enhance overall efficiency.

Qualifications and Experience:

• Proven track record in developing and maintaining professional relationships.
• Marketing experience with the ability to create and execute successful strategies.
• Exceptional communication and interpersonal skills, allowing you to interact effectively with diverse stakeholders.
• Proficiency in generating and analysing reports to inform decision-making.
• A commitment to occupational health and safety standards to ensure a secure and compliant work environment.
• Desirable: Experience in the Veterinary or Medical Industry, demonstrating a deep understanding of the sector's dynamics and needs

Our offer

• The opportunity to work with a dynamic and dedicated team of professionals in the pet care industry.
• A competitive salary package commensurate with experience.
• Ongoing professional development opportunities to enhance your skills and expertise.
• The chance to make a meaningful impact on the health and well-being of pets and their owners.

If you are a motivated individual with a genuine passion for the Veterinary or Medical Industry and a proven ability to build strong relationships, we encourage you to apply for this exciting role. Join us in our mission to provide exceptional care to pets and contribute to their overall wellness.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the Client Relationship Manager position at Greencross Pet Wellness Company via the link.

Veterinary Nurse Assistant
  
Animal Referral Hospital Canberra

Are you passionate about animal care and eager to contribute to a leading veterinary facility? The Animal Referral Hospital Canberra is seeking a dedicated and enthusiastic Veterinary Nurse Assistant to join our dynamic team.

About Us:

The Animal Referral Hospital (ARH) is a state-of-the-art facility committed to providing the highest quality veterinary care to companion animals. Our Canberra branch is well-equipped with advanced medical technologies and staffed by a team of skilled professionals dedicated to improving the lives of pets through exceptional healthcare.

Position Overview:

As a Veterinary Nurse Assistant at ARH Canberra, you will play a crucial role in supporting our veterinary nursing team in delivering top-notch care to our patients. Your responsibilities will include assisting with animal handling, monitoring patients, maintaining cleanliness in the hospital, and providing support to our veterinarians and nurses.

Key Responsibilities:

• Assist veterinary nurses and veterinarians in routine procedures and surgeries.
• Monitor and care for hospitalized patients.
• Administer medications as directed by the veterinary team.
• Ensure the cleanliness and hygiene of hospital facilities.
• Handle and restrain animals with care and compassion.
• Assist with client communication and education.
• Maintain accurate records of patient care and treatments.

Requirements:

• Previous experience in a veterinary setting is highly desirable.
• Excellent communication and teamwork skills.
• Ability to handle animals with gentleness and confidence.
• Strong organizational and multitasking abilities.
• Commitment to maintaining a high standard of patient care.

What We Offer:

• Competitive salary and benefits package.
• Ongoing professional development opportunities.
• A supportive and collaborative team environment.
• Access to advanced veterinary technologies.
• Opportunities for career advancement within the ARH network.

How to Apply:

If you are passionate about animal care and thrive in a fast-paced veterinary environment, we invite you to apply by submitting your resume and cover letter via the link below.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Our Global client is a highly regarded professional services firm based on Eagle Street.  We seek an experienced Facilities Assistant to join Sodexo's small on-site corporate team on a full time basis. 

A fantastic location overlooking the Brisbane river, surrounded by lunch venues and a close walk to the Queen St mall.

This is a professional role, where you will be the first point of contact for both corporate clients and the internal team.  Your duties will include:

• managing visitors records and meeting rooms bookings
• AV support 
• placing catering orders
• meeting room setups
• controlling inventory ordering
• co-ordinating visitors passes and arranging passes for new employees
• other duties to support to the Facilities team when required

Who are we looking for?   

You will have previous experience in a busy, corporate environment dealing with clients professionally and confidently.  Your background may include experience as a corporate front of house receptionist in a professional services environment.

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!     

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

We are looking for enthusiastic Shift Managers to join the team at our Chinderah Northbound  McDonald’s. We have a variety of FULL TIME & PART TIME postions avalable 

We can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast Food Industry Award.

• As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
• Supervise employees to ensure that restaurant operations and procedures are adhered to.
• Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers. 
• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
• Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
• Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
• Work within a team to deliver the best quality and experience for our customers.

With our continued success, we have an exciting opening for an experienced people, project and solutions manager to join as our Global Manager - Business Manager. The purpose of the Global Manager - Business Solutions role is to lead and manage the Business Solutions Management team and other internal departments on new and existing clients to manage the delivery of new client implementations and amendments to existing client systems, including technical account management.

The day to day tasks may include but not limited to:

• Provide management of deliverables related to new client implementations and existing client system enhancements through its life cycle, specifically:

• Conduct initial client workshop and requirements gathering.
• Undertake preliminary BA work in scoping the client's installation build. gain a clear understanding of client business workflow and requirements and manage the flow of this information to the development team in the form of solution designs.
• Liaise with relevant departments to finalise client configuration and customisation requests.
• Manage testing with client, including shakedown and UAT through to acceptance.
• Undertake manual configuration in preparation for final delivery of system.
• Manage the quoting process to ensure the quote provided to the client is an accurate reflection of the effort required in order to meet both client requirements and Inlogik profitability.
• Manage client acceptance of the work requests and ensure the invoice(s) for the work request is generated according to the agreed billing schedule.
• Conduct customer demonstrations and system administrator training sessions.
• Work with documenter in relation to creation of user manuals for bespoke client requirements
• Provide excellent customer service, including assisting Clients with the configuration and troubleshooting of products.

• Provide systemic project management advice and assistance in the creation of improved project management business practices at Inlogik.

• Pro-actively monitor issues through internal tracking systems to support implementation, new work services and multiple testing phases.

• Ad hoc documentation tasks.

• Ensure that the flow of data is established between the client system and Inlogik. Including the analysis of incoming and outgoing client data files.

• Undertake testing of any custom development required during the course of implementing for client.

• Oversee a successful handover to the support team on completion of any implementation project.

• Design and implement plans and procedures.

• Set goals for performance (including efficiency).

• Oversee daily operations.

• Lead employees to encourage maximum performance and commitment.

• Evaluate performance, prioritization of issues and dependencies.

• Participate with the recruitment, onboarding, offboarding of employee’s process when required within the team.

With our continued success, we have an exciting opening for an experienced people, project and solutions manager to join as our Global Manager - Business Manager. The purpose of the Global Manager - Business Solutions role is to lead and manage the Business Solutions Management team and other internal departments on new and existing clients to manage the delivery of new client implementations and amendments to existing client systems, including technical account management.

The day to day tasks may include but not limited to:

• Provide management of deliverables related to new client implementations and existing client system enhancements through its life cycle, specifically:

• Conduct initial client workshop and requirements gathering.
• Undertake preliminary BA work in scoping the client's installation build. gain a clear understanding of client business workflow and requirements and manage the flow of this information to the development team in the form of solution designs.
• Liaise with relevant departments to finalise client configuration and customisation requests.
• Manage testing with client, including shakedown and UAT through to acceptance.
• Undertake manual configuration in preparation for final delivery of system.
• Manage the quoting process to ensure the quote provided to the client is an accurate reflection of the effort required in order to meet both client requirements and Inlogik profitability.
• Manage client acceptance of the work requests and ensure the invoice(s) for the work request is generated according to the agreed billing schedule.
• Conduct customer demonstrations and system administrator training sessions.
• Work with documenter in relation to creation of user manuals for bespoke client requirements
• Provide excellent customer service, including assisting Clients with the configuration and troubleshooting of products.

• Provide systemic project management advice and assistance in the creation of improved project management business practices at Inlogik.

• Pro-actively monitor issues through internal tracking systems to support implementation, new work services and multiple testing phases.

• Ad hoc documentation tasks.

• Ensure that the flow of data is established between the client system and Inlogik. Including the analysis of incoming and outgoing client data files.

• Undertake testing of any custom development required during the course of implementing for client.

• Oversee a successful handover to the support team on completion of any implementation project.

• Design and implement plans and procedures.

• Set goals for performance (including efficiency).

• Oversee daily operations.

• Lead employees to encourage maximum performance and commitment.

• Evaluate performance, prioritization of issues and dependencies.

• Participate with the recruitment, onboarding, offboarding of employee’s process when required within the team.

TOMRA, in conjunction with Joint Venture partners Cleanaway, run and operate the Return and Earn scheme in New South Wales.

TOMRA is seeking an Operations Manager to lead our New South Wales team to manage the network across the state.

As the primary point of contact for Network-related matters, The Operations Manager is responsible for managing the relationship between TOMRA and the NSW Joint Venture, Scheme Coordinator and State Government.

 In addition, the Operations Manager is responsible for ensuring the integrity of the Network. This includes contractor management, contractual obligations to the State Govt and quality of customer experience on site.

Reporting into the Operations Manager are the NSW Field Service team, Partnerships and Field Site team.  

Other duties include:

• Nurture key external stakeholder relationships in order to protect and grow existing business (this may include but is not limited to scheme coordinators, government regulators, joint venture partners, and vendors).  
• Ensure that TOMRA operated RVM (Reverse Vending Machines) solutions are operational and meeting our up-time SLA obligations
• Drive positive financial outcomes by ensuring the commercial and financial viability of the organisation unit  
• Develop a comprehensive account management plan with a focus on customer retention
• Oversee contractual compliance regarding delivery of Network Operator obligations, ensuring the business delivers on uptime and KPI requirements 
• Manage comprehensive account management plan with a focus on customer retention Drive the production of compelling business cases and analysis to support services to our sites and customers
• Work closely with the cross-functional teams to optimally manage requests, workload and key resource allocation 

About the role

Do you want to work on the bleeding edge of innovation in the payments industry?  Are you someone who enjoys pursuing and winning new business opportunities?  Do you want to be a part of the team who helps dream, design, and build the future of payments? If so, Digital Partnerships is the team for you at Visa.

The Digital Partnership team lead Visa’s engagement with Fintech, Big Tech and Digital Platforms to identify partnership and commercial opportunities for Visa and/or our clients.

We are looking for a self-motivated, results-oriented and passionate business development manager to join our team and help pursue new opportunities across Australia, New Zealand & the South Pacific.

Why join us

• Be part of the team that seeks out and closes commercial opportunities with new clients in new and emerging territories such as Embedded Finance, Cross-Border Commerce & Money Movement, and Digital Money & Assets
• Work with some of the most exciting companies in payments & financial services (Digital Banks, BNPL providers, Crypto players, B2B Fintechs)
• Work with incredible people every day – both internally and externally.  We’re a team of intraprenuers who work hard, have fun and get stuff done

Join us and make a difference today.

What you will be doing

• Developing commercial strategies to win new business and execute new customer acquisition activities
• Building a network of external contacts that you will nurture to build relationships and your pipeline of new opportunities
• Actively monitor competitive landscape for attack and grow opportunities
• Collaborating with regional and local finance teams to develop commercial proposals for regional and global opportunities
• Providing data analysis support for key business decision making and market updates
• Producing relevant sales collateral and pitch presentations for new client opportunities
• Developing content and the engagement strategy for industry bodies and events

Life At Visa

• We are known for offering industry-leading compensation
• We have state of the art offices in Melbourne, Sydney and Auckland
• We provide world class benefits including:
  • Mental health and wellbeing resources to all employees
  • Generous annual leave plus carers leave, parental leave, baby bonding leave, and pregnancy loss leave, among others
  • Paid volunteering leave & employee referral program cash awards
  • Ability to work from another location for up to 1 month each year
• Global company with global opportunities.  We can share endless stories of how we’ve supported our employees to accelerate their career progression and pursue opportunities in other geographies around the world.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney location

Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

• Collaborate and ideate: Work closely with marketing team peers to brainstorm and conceptualise design solutions that align with the brand’s vision and goals.
• Design and execute: Create visually compelling graphics for various platforms, including but not limited to website assets, social media content, marketing materials, and product packaging. 
• Maintain brand consistency: Develop and implement brand guidelines to maintain a cohesive and recognisable brand identity.
• Lead and mentor: Effectively lead and mentor the teams’ graphic designer.
• Team collaboration: Collaborate with cross-functional teams to understand business and project requirements and contribute to a positive and creative team culture.

This role is responsible for the management and delivery of branded assets and tactical marketing campaigns across Novated, Small Fleets and Enterprise customer audiences based on a clearly defined marketing calendar.

This role is highly suited to a senior graphic designer with campaign execution and management experience working within a medium to large corporate company, looking to increase their responsibilities and remit beyond pure graphic design.

Reporting to the Director of Marketing, this role will maintain the clear and consistent application of the FleetPartners brand, developing creative outputs for print and digital communications, and promoting FleetPartners plans, services and activities. In doing so, help to build brand recognition, ensuring a single, clear, consistent voice to customers and other stakeholders (investors, team members).

What you’ll be doing:

• Utilising the recently redefined brand guidelines, manage the successful execution of tactical marketing campaigns for example:  
• Execute quarterly vehicle specials campaign (RM presentations, social tiles, website updates, client eDMs, flyers, posters
• Refresh quarterly ‘FP Thrive’ wellness promotion with a new prize pool including website updates, pull-up banners, DL flyers, video
• Ad hoc assets to support this business – design and typeset white papers, FAQ docs, branded templates, brochures, flyers
• Manage the social media schedule including asset production and publishing (utilising the content provided by the Marketing Manager)
• Design and publish website and intranet visual design assets e.g. masthead banners, new web content
• Design and typesetting of annual corporate reporting (Annual report, Sustainability Report, Notice of Meeting, Shareholder communications etc)
• Source business and key stakeholder requirements across a range of branded assets including but not limited to print collateral, branded merchandise, office signage, digital assets, forms, eDMs, operational communications, presentations, video, social
• Undertake detailed quality assurance to ensure all brand assets produced by the teams’ graphic designer and this role are 100% compliant with the new brand guidelines and are benefit-led.
• Manage stakeholder review and sign-off process (business subject matter experts, legal, Director of Marketing, risk, customer service, IT).
• Continue to work on the building of brand assets for use by Relationship Managers (Canva templates).
• Negotiate and coordinate with suppliers on the production of assets – print and branded merchandise.

You will have demonstrated experience managing multiple projects, tasks and competing priorities, to deliver high-quality work on deadline.

You are a great people person, known for your ability to effectively collaborate with peers, colleagues and stakeholders at all levels of an organisation and relish being part of campaigns that cross multiple functions and business units.

You’ll have:

• Experience in marketing campaign management.
• Very strong graphic design experience with high proficiency in Adobe Creative Suite, InDesign, Illustrator, Photoshop and Acrobat.
• Demonstrated experience and ability to interpret briefs to produce creative, professional and customer-centric design outcomes.
• In-house client-side (medium to large corporate environment) experience.
• Experience working across a wide range of marketing mediums – traditional and digital and through the marketing production process.
• Strong project management experience.
• Excellent attention to detail.
• Strong organisational skills and self-motivation.
• Proficient in MS Office Suite. 
• Excellent written and verbal communication skills, including high attention to detail / proofreading skills.
• A track record of delivering on commitments. 
• Effective and positive people management experience.
• Demonstrated ability to work in a dynamic and fast-paced environment.
• Strong stakeholder and relationship management skills.

Highly desirable but not essential

• Agency-side experience will be highly regarded.
• Working knowledge of Hubspot.
• Working knowledge of Drupal.
• Working knowledge of Canva.
• Working knowledge of Figma.

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.