Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Reporting to the Director of Rooms, our Full Time Front Office Manager for Pullman Sydney Olympic park is responsible managing Front Office operations including guest arrival and departure, room inventory and availability, guest service standards and initiatives, loyalty recruitment, and room profitability.

Your opportunity
 

We currently have a 12-month maximum term contract opportunity for an experienced Iteration Manager Business Analyst (IMBA) to join our Technology team to facilitate, coordinate and deliver programs including delivering on business case objectives, business analysis, team velocity, project communication & reporting and change management. This role will work closely with all business stakeholders and report to the Technology Delivery Domain and will cover some day to day Operations support and escalation for Motoring systems. 

This role will offer hybrid work arrangements with the flexibility to work from either our Sydney Olympic Park and/or Sydney CBD offices and from home.  This role will require the ability to work 24 x 7 to support the Roadside team as and when required by the business or operation team.

Specifically your key responsibilities will include:

• Manage project initiation, analysis, planning, control, variation, measurement, reporting and closure
• Create the foundations and platforms required for BA / Business Owner collaboration and delivery team estimations on sound User Story capture/requirements
• Define and maintain a continuous improvement philosophy for your domain which support both technology and business strategy to drive simplicity, efficiency and exceptional customer experience.
• Liaise closely with the product owners and business stakeholders to assist in their completing the necessary steps for each projects success
• Examine unknown factors which define business problems.  Perform system analyses on web services, software programs and applications. Integrate new systems and programs with business operations
• Resolve project escalated issues and project change management
• Prepare project documents whereby scope, objectives, risks, assumptions, resources level, roles and responsibilities, schedules and deliverables are identified and defined
• Collaboration and negotiation with technical and business stakeholders to achieve optimal delivery in terms of cost, speed-to-market and business outcomes
• Track project and delivery costs and report on project status to stakeholders, customers and project team as required
• Vendor management to ensure SLAs and contractual obligations are being met.

About You

• Tertiary level qualifications in a relevant discipline (e.g. degree in Computer Science, Business or equivalent)
• 3-5 years of demonstrated Business Analysis experience in successfully delivering Software Applications and associated Business Process changes
• Demonstrated solid understanding of business needs and customer focus beyond the technical/technology aspects
• Demonstrated IM & Business Analyst Skills and practices in an Agile and Waterfall environment
• Highly effective vendor management and facilitation skills with experience working with offshore teams
• Ability to capture User Stories/requirements, agree acceptance criteria and manage ambiguity
• Demonstrated experience in Agile estimation and driving delivery according to estimations
• A willingness to get involved at a detailed level when required
• Ability to work effectively during periods of high demand and tight timeframes
• Experience in negotiation, conflict management and facilitating resolution
• Proven experience in effectively communicating with stakeholders at all levels
• Highly developed estimation and project financial management skills
• Strong interpersonal skills with the ability to easily develop new relationships with suppliers and colleagues and to influence and impact from front-line to GM-level

Amazing Benefits are Yours!

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• Free My NRMA Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group

Why the NRMA?

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

We thank you for your application in advance. Successful applicants will be required to complete pre-employment checks.

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Are you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager to become an integral part of our team. As an Customer Success Manager, you will assume a pivotal role in the post-sales phase, where your expertise will be essential in nurturing, enhancing relationships with our existing customer base.

As an Customer Success Manager at Jitterbit, you will be at the forefront of our commitment to customer excellence. Your primary focus will be on maintaining and enhancing the satisfaction and success of our valued customers, while sourcing expansion opportunities. Here's how you will contribute:

1. Relationship Cultivation: You will take the lead in building and nurturing strong, enduring relationships with our existing customer base. By fostering open lines of communication, you will gain insights into their unique needs and challenges, positioning yourself as a trusted advisor.

2. Strategic Partnership: In this role, you will be instrumental in driving strategic agendas and initiatives with our clients. By aligning their business objectives with Jitterbit's solutions, you will play a vital role in ensuring that our technology continues to deliver exceptional value, enabling further expansion and growth.

3. Effective Communication: Your exceptional communication skills will shine as you become the main point of contact for customer inquiries, concerns, and strategic discussions. Through in-person interactions, phone conversations, and written correspondence, you will provide clarity and guidance to our clients.

4. Innovative Problem-Solving: At Jitterbit, we value an entrepreneurial spirit. As such, we encourage you to think creatively and 'outside the box.' Your ability to identify innovative solutions to our customers' pain points will be key to their ongoing success.

5. Collaborative Excellence: Success in this role requires close collaboration with cross-functional teams. By working closely with colleagues from various departments, you will ensure a seamless and holistic approach to customer satisfaction.

Based in Sydney, you will be the local face of Jitterbit for our Australian clients. Your physical presence and commitment to understanding their regional nuances will solidify our commitment to their success.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Contribute to a significant program
• 12 month fixed term contract
• Purposeful & Values based organisation

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

“Data, Technology & Delivery are accountable for planning and preparing the organisation for the future through strategic technology innovation as well as charting our business strategy and executing for today and tomorrow”

Reporting to the Practice Delivery Manager Project Management, the Project Manager is responsible for working with Project stakeholders within Regulatory Compliance Portfolio Team and the Business to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. The role requires monitoring and regular reporting on Project progress in line with Project Management Framework.

The Enterprise Account Manager will be responsible for generating new business sales revenue. This will be achieved through account planning, territory planning, working with Nexthink partners, using business development techniques and field-based sales activities.

Your role

• Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
• Developing a sales strategy in the territory with a target prospect list and a regional sales plan.
• Develop a regional strategy and plan to leverage Nexthink partners while supporting the closure of deals from Switzerland. 
• Developing marketing plans with the marketing team to drive revenue growth and pipeline
• Taking a consultative approach with customers by understanding their existing challenges and future strategies to drive the Nexthink solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue growth
• Sales process management 
• Ongoing account management to ensure customer satisfaction