Role: Patient Services Assistant

Reports to (position): Dialysis Clinic Manager

• To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
• Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

Key Responsibilities:

• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Ensures cleanliness and neatness of patient’s environment and stock room
• Ensures cleaning of the Isolation rooms is done when required.
• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
• Serves, distributes and collects patient / visitors meals and refreshments
• Arranges patient transport from Dialysis treatment
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic 
• Monitors consumable stores and orders stock as required
• Confirms delivery of stock, checks inventory and documentation
• Performs stocktake when requested
• Maintains Clinic Manager database
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
• Orders and pack away linen
• Assist in the collection of blood samples by pathology lab, help spin blood before collection 
• Participates in Quality Improvements  activities as required by the Dialysis Clinic Manager
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).

Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

Reporting directly to the Hotel Manager, this hands-on position will see you drive the performance of Front Office Operations including Concierge, Front Desk and Night Audit.

You will:

• Ensure the smooth and efficient running of the Front Office Operations with a high level of guest service always provided.
• Be responsible for shaping a “Can do, Guest Obsessed Culture” to support the achievement of key financial indicators.
• Lead by example in all Front Office service areas and shifts ensuring your team provide a warm genuine welcome to guests, anticipate their needs, and go above and beyond to create memorable moments.
• Have a genuine passion for bringing out the best and building the capabilities of the team, enjoy being guest facing and taking the guest experience to the next level.
• Be financially aware and have a working knowledge of managing P&L performance for example via cost effective rostering.
• Lead the team by example with impeccable grooming and presentation.
• Have a passion for creating exceptional experiences for our guests.
• Understanding emergency response procedures

We're on a mission to become the biggest and best restaurant company in the world, with our people and culture at the heart of everything we do!

As Australia's fastest growing restaurant company, we're looking for dynamic and passionate leaders like you to join our family as part of our restaurant management team for 2 new restaurants opening mid year on Brisbane's Northside.

This ain't your average fast-food gig. From our clean fresh menu to our fresh Mexican flavours, we're all about the food at GYG. We're all about real ingredients, vibrant flavours, and a seriously fun work environment.

So what’s in it for you?

Some of our perks include:

• Above industry average pay + generous incentive program
• Great discounts on GYG meals
• Our awesome merch - everyone wants it but the only way to get it is to work with us!
• Comfortable uniforms - our team wear GYG tees/polos, jeans and sneakers
• A great culture - our restaurants are full of energy and our team like to have fun. Join us and we've got your back. We are in this together. We take care of each other - always. 
• Genuine Mexican vibes with Day of the Dead celebrations and Cinco de Mayo fiestas!
• Comprehensive training and support to set you up for success. Many of our franchisees or Hola Central (Head Office) team members started in our restaurants...this is just the beginning.

Here's what you'll be doing:

• Coaching, inspiring, and supporting your team through peak trade periods
• Making every guest love us by ensuring our team always delivers exceptional customer service, and perfect food every order, every day
• Keep things running smoothly by managing the financials and inventory

At GYG - It's up to us. The future is ours to dominate...now it's up to you - apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

We're on a mission to become the biggest and best restaurant company in the world, with our people and culture at the heart of everything we do!

As Australia's fastest growing restaurant company, we're looking for dynamic and passionate leaders like you to join our family as part of our restaurant management team for 2 new restaurants opening mid year on Brisbane's Northside.

This ain't your average fast-food gig. From our clean fresh menu to our fresh Mexican flavours, we're all about the food at GYG. We're all about real ingredients, vibrant flavours, and a seriously fun work environment.

So what’s in it for you?

Some of our perks include:

• Above industry average pay + generous incentive program
• Great discounts on GYG meals
• Our awesome merch - everyone wants it but the only way to get it is to work with us!
• Comfortable uniforms - our team wear GYG tees/polos, jeans and sneakers
• A great culture - our restaurants are full of energy and our team like to have fun. Join us and we've got your back. We are in this together. We take care of each other - always. 
• Genuine Mexican vibes with Day of the Dead celebrations and Cinco de Mayo fiestas!
• Comprehensive training and support to set you up for success. Many of our franchisees or Hola Central (Head Office) team members started in our restaurants...this is just the beginning.

Here's what you'll be doing:

• Coach, inspire, and support your team through peak trade periods
• Make every guest love us by ensuring our team always delivers exceptional customer service, and perfect food every order, every day
• Keep things running smoothly by supporting with the management of the financials and inventory

At GYG - It's up to us. The future is ours to dominate...now it's up to you - apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality. A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

This position is for an 8 month fixed-term parental leave cover and is perfect for a Front Office and Reservations specialist who can imagine themselves delving into their next opportunity to learn and grow, with potential for a future permanent position for the right candidate. 

What you will be doing:

• Maximise all sales opportunities through a strong knowledge of the hotel and facilities
• Manage all facets of group accommodation bookings, maximising occupancy, rate and guest experience
• Monitor the quality of reservations, the statistical information provided and inter-departmental communications to ensure the effectiveness of the department
• Work closely with the Sales and Events teams to execute group arrivals and movements
• Handle guest enquiries in a courteous and effective manner, following through to ensure all issues are rectified to a high level of satisfaction
• Develop effective relationships with conference clients, PCOs, hotel suppliers and other properties
• Assist the Reservations Manager in leading the team to ensure yield strategies are implemented and targets are met. 

In this role you will:

• In liaison with F&B management leaders, responsible for the day-to-day operations of the Spice Central Kitchen and Bar, Conferencing and In Room Dining operations
• Deliver personalised service with passion and professionalism, constantly striving to maintain and exceed our guests’ expectations and Heartist Service philosophy
• Animate the restaurant and bar to make it a fun, unique and enjoyable experience for all guests through creative activations, events.
• Control the beverage stock and carry out regular stock takes.
• Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
• Be knowledgeable and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies

Reporting directly to the HSE Lead East, you will work closely with and support site operations to deliver on HSE objectives, strategies and accountabilities for the provision of services within your area of responsibility.  

You will act as a key contact for the operational team and clients in regard to health, safety and environmental improvements, be focused on continuous improvement and drive strategies and initiatives to aid in the prevention of incidents.

You will be qualified in a health & safety related discipline and have a minimum of 3-5 years demonstrated experience in supporting, influencing and driving a zero harm mindset, have a detailed knowledge of HSE legislation, risk management, critical risk management and root cause analysis.  The successful candidate shall also possess strong IT acumen and report writing skills, paying attention to detail.

Who are we looking for?  
We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.   You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.  This role has one direct report, and will be required to travel as required to our East Coast sites.  

To be successful, you’ll need: 

• A tertiary qualification in a health and safety related discipline is essential.
• Report writing and Investigations skills are essential
• Experience handling safety conversations with confidence and demonstrating a high level of interpersonal skills
• Time management and the skill of managing a wide range of stakeholders across the business, are all crucial to success in this position
• A mindset focused on proactive safety management, with an emphasis on HSE assurance and lead indicator performance and relish leveraging innovation and industry best practice, to improve HSE performance.  

Why choose Sodexo?  
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  
We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.   
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!   

We are looking for an Account Manager (or Sales Specialist, as we call internally) in our Professional (out of home) business in the Brisbane metropolitan area. You will spend majority of your time hunting for new accounts primarily in the Clubs & Leisure segments whilst also maintaining a territory of existing customer accounts in Hotels, Healthcare and Cafe’ segments. Brand tools at your disposal include Piazza D'oro, Espresso di Manfredi, L’OR, Pickwick and Moccona as well as other well-known brands to help you drive sales.

You will join an experienced and supportive team who can help you gain valuable experience in the coffee industry.  Your time will be focused on the road hunting for new customers and managing current customers and one day will be spent in the Murarrie, Brisbane office with your team, where you’ll get to complete admin work, and share wins and learnings from the week with your team members.

Do you thrive when networking, hunting, and maintaining relationships with many different accounts while travelling Brisbane, and enjoy working in a great team? Then this might be the role for you!

In this role, you will take total ownership of your territory and:  

• Hunt to convert and grow new accounts across your dedicated segments in the Brisbane.
• Manage an existing direct customer base of approx. 50 accounts.
• Drive incremental revenue and profit by identifying growth opportunities with existing customers.
• Work cohesively with varied stakeholders (internal and external) to ensure transparent communication and accountability! 
• Take ownership of account management, financial analysis, decision-making and identifying opportunities for new business development, knowing you have the support of a great team behind you
• Set your call cycle and be routine and process-focused with a degree of flexibility.  

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the Role

The HSW Manager is responsible for driving the proactive implementation and continual improvement of Health, Safety and Wellbeing (HSW) culture, strategy, plan and performance across a region.

Striving to advance Team Global Express’s (TGE) business strategy through enabling a unified culture of safety, people, customer focus and operational excellence the role is responsible for providing practical HSW advice and support to our people and delivering initiatives that continually improve our HSW culture and performance in line with our ‘Genuine Care Culture’ strategic priority.

What you’ll do

• Manage and enhance HSW management system through governance activities, data analysis, and research.
• Provide technical input for HSW planning, risk management, and management reviews.
• Collaborate with management and employees to develop, monitor, and review the Business Health, Safety, and Wellbeing Management System and HSW Plan.
• Lead investigations of workplace incidents, near misses, and injuries, implementing preventive actions.
• Develop and document safe work procedures in consultation with management and employees.
• Communicate Health and Safety responsibilities and ensure effective training for required competencies.
• Identify and control hazards, including hazardous substances, dangerous goods, and plant, in line with legislative requirements.
• Conduct Health and Safety audits, arrange third-party audits, and communicate results, while maintaining and sharing statistical data within the organization.

What you’ll bring

An open mindset to continuously develop and strive for a career at Global Express along with a can-do attitude will set you apart.

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express