BizCover who?
You haven’t heard of us?
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

We are now looking for a Technical Business Analyst to join our Delivery Team!

The Technical Business Analyst will interact and support the Senior Business Analyst. They will be accountable for breaking down the epic into features, interpreting high level requirements and breaking them down to user stories. They own the definition and implementation of a team’s backlog. This typically involve collaborating with the delivery squad to maximum value is delivered to customer/end user by prioritizing the most important items to start first.

As a Technical Business Analyst at BizCover, you will be reponsible for:

• Conducting the main Agile ceremonies in Team retro, Sprint review, planning & grooming
• Ensuring that user stories are ready to be estimated and worked on by the developers.
• Assisting the developers and the quality assurance team in delivering the agreed user stories (i.e. 3-way handshake) and verify that solutions will meet business requirements.
• Facilitating key meetings including requirement sessions, system demos, user acceptance testing, and end user training.
• Production building /configuration
• Determining Technology Deliverables

Knowledge:

• Development  of story mapping diagrams
• Technical knowledge
• User Flows diagrams 
• Good understanding of the enterprise’s strategy
• Attended Agile training (and is certified)
• Good understanding of Design Thinking/Human Centered Design practices
• Basic working understanding of Jira/Confluence/Miro/Team Retro
• Excellent written and verbal communication skills

Behaviours:

• You will be decisive and will be able to acquire the support of the organisation to make decisions
• Collaborative and can facilitate broad consensus for decisions
• Actively seeks feedback from team and customers
• Strong negotiation skills
• Can make local decisions which are aligned to enterprise objectives
• 2- 3-year experience 

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office
• Learning opportunities and extra package
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants do better

At BizCover we value diversity. We encourage applications from individuals of all backgrounds and experiences. If you are passionate about driving positive change and creating an inclusive workplace, we invite you to apply for this exciting opportunity. Join us in building a diverse and welcoming environment where everyone can thrive and contribute their unique talents.

About the business

iGreenData is a next-generation technology company focusing on Cloud, Data, and Digital first solutions that are changing how technology provides value to businesses, empowering organisations to take advantage of the scalability, reliability, and improved performance of cloud computing. We offer highly differentiated technology services to our customers. Our customers benefit from the industry-leading digital and cloud capabilities we deliver together with our niche partner ecosystem. We leverage our intellectual property and our unique family of accelerators to helping our customers develop and run Intelligent businesses and transform the customer experience.

What you'll contribute to the position

As a Programmer Analyst, you will use technical expertise to design and implement software solutions for our customers. You'll apply your passion for building clean, robust code to large-scale systems. With your well-developed interpersonal skills, you will be an active team member and contribute to delivering customer-focused, optimal quality business outcomes.

About the role

With iGreenData, you'll excel as a Programmer Analyst engaging with your peers in the design and development process alongside customer stakeholders.

What you'll do:


Here's an overview of some of the responsibilities as a Programmer Analyst.
Work in agile software delivery teams.
Implement software technology solutions that meet and exceed customer requirements and expectations
Analyses user requirements, creates system plans and requirements documentation, and encodes, tests, debugs, maintains, and documents programmes and applications.
Develop high-quality code that can function with existing code, patterns, and architectural techniques
Effectively utilise development best practices
Active participation in team agile development practices
Ensure superior code quality through methods including unit testing
Design systems that are effective in production environments and are easy to maintain
Help our clients maintain and run reliable applications and systems
Promote modern Programmer Analyst practices
Keep your skills up to date and always be looking for continuous improvement


Experience and Skills


A minimum of 5 years of Programmer Analyst Experience
Hands-on experience on Spring Boot, Microservices & Serverless Architecture
Critical to have solid development experience in a Java focused on data, APIs & Microservices
Experience in Java & Java frameworks - Spring (Core, MVC, Boot), Struts, JPA/Hibernate
Experience with API design and building RESTful web services
Experience in Multi-threading and high availability / high throughput programming
Experience with Performance tuning
Proven skills with HTML5, CSS3, JavaScript, React/Angular
Experience with Containerisation/Kubernetes Docker
AWS Cloud project experience
Experience working with any cloud platform AWS, GCP, AZURE
Microservices, AWS/GCP Cloud Deployment, and API
Excellent verbal and written communication skills
Strong time management skills with the ability to prioritise workloads under pressure and meet deadlines
A self-starter who is hands-on and knows how to find answers and work with ambiguity
Value-driven and practical in your approach

Target Business Services

Location: 17/1866 Princes Hwy, Clayton, VIC 3168
Salary: $76,000 plus 11% superannuation

Our client Onsite Technology Solutions Pty Ltd is an 100% Australian owned, Melbourne based business which provides an onsite computer & software troubleshooting service predominately to support SME businesses and Medical Centres.

The company comprises of multi-talented software professionals having tremendous passion for building end to end business solutions on latest technologies. Company also provides ongoing management and support services – such as remote network monitoring and 24×7 help desk services. Client has consultants who specialize in network installation, information security, Microsoft support and more.

The client is looking for an experienced ICT Business Analyst to work across a diverse range of projects at any one time, preparing deliverables based on project scope. You will be responsible for the analysis, evaluation and documenting of business systems and processes with a focus on business needs and customer experience.

The role will report to the Director and will be responsible for analysing business processes, identifying alternative solutions, assessing feasibility, and recommending new approaches.

Minimum Requirements:
You must hold a relevant bachelor’s degree and at least 3 years previous experience in the similar role is must. OR at least five years of relevant work experience.

Responsibilities:
In this role your main responsibilities include:
• Determine operational objectives by studying business functionality and formulating output requirements, gathering vital information, developing support procedures and strategies for customer systems
• Analyse and consolidate information to develop business cases to support achievement of business objectives
• Provide technical expertise and direction in support of system infrastructure and process improvements, diagnosing and resolving complex customer system issues
• Develop business cases and establish a common approach to manage key project stakeholder escalations to achieve project milestones and agreed project budget
• Develop deployment strategies for client
• Providing advice, guidance and expertise in developing proposals and strategies for software design activities
• Consulting & communicating with developers about the business application requirements & develop functional specifications to be used by software developers
• Design and document functional and technical requirements and help scope projects by understanding timelines and work
• Identify the processes and information technology required to introduce recommendations, solve complex technical implementations both independently and in a team environment.
• Gather business requirements from clients and analyse & design the project timeline & budget.
• Analysing & design the project outlines accordance with the business process to enhance software, process & hardware with detailed analyses, clearly defining problems and solutions for them
• Organise, specify and model business requirements to ensure they are complete and unambiguous
• Communicate business changes in appropriate terms to IT/business teams and gain their agreement on the process redesign
• Define roles, responsibilities, service tiers, documenting process flows
• Act as a central reference and information source, providing guidance and assistance in the system project decision making process
• Maintain all required documentation including process maps and specifications to support the business change and development programme
• Analyse requirements, consult with senior developers and produce viable solutions
• Assist in the strategic planning of database structures, applications, policies and architecture
• Support the development and implementation of solutions to meet business requirements
• Develop a variety of ICT processes, including data structure standards, tech standards, monitoring utilities, optimisation methods to ensure stability and performance

Skills and attributes:
• Excellent understanding of business processes
• Excellent client management skills
• Strong documentation skills
• Strong technical background
• Strong organisation and prioritizing skills
• Creative problem solving, analytical thinking, risk handling Skills
• Superior interpersonal and team management skills
• Practical knowledge of process analysis tools and techniques
• Have a strong understanding of good research methodology, item design and data collection
• Extensive experience in an information technology environment

Applications for this opportunity should be forwarded by email to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).

They now seek an experienced Business Analyst to join the team in Sydney. The Business Analyst’s primary role is to work on a global investment bank's surveillance system that runs on KX technology to identify and detect potential market abuse.

This is for a full time role with an annual salary of $130,000 + Superannuation.


The Responsibilities:
· Create mapping specifications used to integrate trading data into the surveillance system.
· Develop and maintain tools to automate the analysis of large data sets, including real time data feeds and historical data.
· Work with cross functional teams to gather and document business requirements for surveillance tools and systems.
· Work closely with development teams to troubleshoot and optimise surveillance tools and systems.
· Lead the elicitation, definition, prioritisation and validation of requirements and design of business processes to meet the needs of the client
· Defining and driving ‘As Is’ and ‘To Be’ processes through
· Perform extensive Gap Analysis using data and process modelling techniques to create clear system specifications for the design and development of system software.
· Manage the development of Business Process Specifications and System Functional and Non-Functional Specifications
· Continuously liaise with business users to fully understand and close out any ambiguous requirements
· Reviewing and revising documentation in light of any new or changing information including implications
· Ensure that risks, project and operational, are managed in accordance with set risk framework
· Understand and adhere to the enterprise methodologies and processes in relation to project delivery
· Identify dependencies and document functional, non-functional, data and user interface requirements in Business Requirements Document (BRD), and Systems Requirements Specifications (SRS) documents.
· Responsible for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system
· Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
· Ensure that test pack has full traceability and full product coverage back to the original business requirement document
· Creation and maintaining of test data and scripts for future reuse and regression testing.
· Conduct User Acceptance Testing (UAT) against test cases and acceptance criteria and actively participated in and facilitated testing of the system during Smoke testing, Black Box testing, and Regression Testing. Verify that the functionality under test matches the expected result from the test-scripts.
· Testing of interfaces to downstream systems, ensuring input and output was as expected


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· A combination of a numerical background and a business analyst background is mandatory
· At least 4 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes
· At least 4 years of relevant business analyst working experience in financial industry capacity
· At least 4 years working experience in KX technology
· At least 4 years proficiency in using RDBMS concepts and worked with Oracle, MYSQL and SQL server
· Familiarity with various Murex Modules including: Trade Capture, Trade Events, Processes scripts, UDFs, Access Rights, Static Data, Maturity sets, Market Data, pre-trade workflows
· Technical skills including Unix, Shell Scripting, SQL, Interfaces would be an additional bonus
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

About the business

iGreenData is a next-generation technology company focusing on Cloud, Data, and Digital first solutions that are changing how technology provides value to businesses, empowering organisations to take advantage of the scalability, reliability, and improved performance of cloud computing. We offer highly differentiated technology services to our customers. Our customers benefit from the industry-leading digital and cloud capabilities we deliver together with our niche partner ecosystem. We leverage our intellectual property and our unique family of accelerators to helping our customers develop and run Intelligent businesses and transform the customer experience.

What you'll contribute to the position

As an ICT Business Analyst, you will work closely with business and IT stakeholders to create product backlog, elaborate features to create user stories, work with the development team to ensure developed components meet the business requirements. You will work with the product owner to groom the backlog and support to prioritise the user stories for the release and the sprint.

About the role 

ICT Business Analyst is responsible for taking ownership and leading the business analysis activities within a stream of work and will engage across teams with a broad range of stakeholders, including internal and external program and project members, developers, testers, other subject matter experts, and operational staff.

What you'll do:

Here's an overview of some of the responsibilities you may have:


Produce high-quality business requirements, user stories, and functional requirement specifications, inclusive of context diagrams and process models.
Gather requirements from key business stakeholders to ensure complete alignment and traceability across program, project, and support and maintenance development lifecycle.
Responsible for business process modeling and associated standard operating procedures using industry-standard tools and techniques.
Working closely with the team to understand and document 'as is' and 'to be' process model
Identifying opportunities for process improvements.
Maintain reporting dashboards for various business processes, presenting the dashboards to critical stakeholders.
Collaborate with the quality assurance team to ensure testing efforts align with system deliveries and business processes.
Support business with acceptance testing and post-implementation verification testing
Work with the product owner to maintain backlog, prioritise user stories for the release and sprint cycles
Use proven methodologies (lean, six-sigma) to optimise the business process


Experience and Skills


A minimum of 5+ years of IT BA experience involving digital technologies and platforms (e.g. Pega)  
Certified Business Architect (PCBA) or Certified Business Analyst Professional (CBAP)
Experience in facilitating discovery workshops.
Experience in digital technologies and platforms as an IT BA at the enterprise level.
Strong written and verbal communication skills
Strong analytical skills with the ability to define requirements based on input from business stakeholders
Experience conducting workshops for requirements gathering, including working with clients, business stakeholders, and technical experts
Curious, open-minded, and challenge the status quo where required
Deep knowledge of application design concepts, case design principles, and development best practices

• Great Opportunity to Assist Portfolio Managers in the Investment Administration of Portfolios
• Permanent, Full-Time Opportunity 
• Melbourne, Sydney or Brisbane Located 
• Hybrid Working - Blend of Office and Home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The primary objectives of the role are to assist portfolio managers in the investment administration of portfolios, and support the delivery and ongoing management of the Portfolio Management System, to deliver a quality investment management service to Rest.

Key Accountabilities/Responsibilities 

• Contribute to the day to day working relationship with the Custodian, focusing on the delivery of instructions to the Custodian, resolution of issues relating to the settlement of transactions, the timeliness of day-to-day reporting, portfolio valuations and consistency of data between the Custodian and Rest’s portfolio management systems;
• Contribute to the delivery of the Investment Management System (Charles River).
• Contribute to the ongoing development of the Investment Management System, liaising with system developers to deliver enhancements to both Front and Middle Office teams;
• Ensure a positive working relationship between Rest and the Custodian and liaise with Rest Internal teams as required to prevent and resolve any issues which may impact unit pricing;
• Ensure that the internal Investment Management Systems are accurate and consistent with the fund’s custodian’s records;
• Undertake appropriate reconciliation of records to ensure management reports are accurate;
• Ensure an effective, efficient and secure settlement process is implemented and maintained and liaise with the Custodian and other counterparties in respect of settlements;
• Contribute towards development and improvement of portfolio management reporting processes and settlement systems;
• Other operational, administrative and analytical processes as directed.

Join a dynamic, high-achieving team at Ember Advisors, a rapidly expanding boutique consultancy at the forefront of innovation in the public sector. Ember Advisors combines consulting and advanced data analytics to drive social impact in the public sector. Our approach centres on delivering custom solutions that leverage evidence-based decision-making and advanced technologies to enable transformative outcomes. We work closely with senior leaders in Commonwealth and state government agencies, as well as non profits to help drive data-driven decisions for the public good.

As an Associate Consultant or Associate Analyst, you will be a valued team member on consulting projects for our public sector clients. Your responsibilities will include:

• Employing cutting-edge analytics techniques, such as machine learning and statistical modelling.
• Extracting and interpreting key insights, crafting compelling visualizations and outputs that resonate with our clients and stakeholders.
• Present insights and findings with clarity in client meetings, influencing decision-making and policy design.

We are looking for applicants for this graduate or early career role to start in early 2025.

Application closes at 5pm AEDT 29 March 2024.

Ember Advisors is committed to being an equal opportunity employer. We value diversity and inclusion in our workplace. We aim to create an environment where all team members are respected and encouraged to share their unique perspectives, enhancing our solutions and their impact.

• Australian citizenship required
• Qualifications in actuarial studies, data science, maths, commerce, computer science, economics and/or finance
• Previous consulting experience desirable but not essential
• Demonstrated interest in solving complex problems in the public sector
• A commitment to ethics and integrity
• Experience working with or willingness to learn data analysis techniques (Excel, Python, R, modelling, visualisation)
• Strong critical thinking and analytical skills, and a creative mindset
• Adaptability in a fast-paced work environment
• Personal accountability – a strong work ethic, attention to detail, and ability to take initiative and drive projects forward
• Team player – having an ability to work well with others, positive attitude, and growth mindset

• Competitive Remuneration: >$90,000 (including salary, bonus and superannuation), plus 4 weeks annual leave
• Flexible Work: Central CBD office locations in Sydney, Melbourne or Canberra with hybrid work model
• Professional Growth: Strong learning and development opportunities based on formal training, learning-on-the-job, and mentoring by excellent project managers, experienced senior consultants and technical leaders
• Diverse Engagements: Work on a wide range of projects across Commonwealth and state government clients and non profit organisations
• Team Dynamics: Young, high performing team, flat team structure with regular exposure to senior leaders and social events
• Career Progression: Rapid progression based on capability and performance (not tenure)

About you

Reservations Manager and Revenue Analyst (Full-Time)

You are a people obsessed person who loves to be part of a high energy, fun and fast paced team. In this role, you will be responsible for execute revenue strategies, continually monitoring our performance to ensure we remain leaders in the market. Your exceptional leadership skills, attention to detail, and ability to manage a team will be crucial to ensuring the success of these events and the satisfaction of our guests. 

• Must have experience in Front Office or Reservation in Hotel
• Full Time Australian Working Rights

 

Here are the details of main responsibility. 

RESERVATIONS

• Ensures the correct procedures are followed when receiving, processing and confirming hotel reservations ensuring maximum yield.
• Ensures the smooth operation of the Reservations Department
• Ensures the Reservations Department maintains a high level of guest satisfaction, through contributing to high hotel NPS & RPS score.
• Take lead of the customer journey by communicating daily with other departmental leaders to ensure smooth overall guest satisfaction.

REVENUE ANALYST

• Maximize revenue to achieve budgeted and forecasted revenue targets. 
• Focus on trend recognition, demand anticipation and opportunity analysis. 
• Develop and implement systems, practices and tools aimed at these revenues through balancing demand and revenue maximization techniques.
• Maximize market performance to achieve RGI, MPI goals.
• Ensure optimal presentation and maximization of business opportunities through brand websites, 3rd party websites, CRO and GDS.

Relevant Duties 

• Maintain control of all bookings & hotel inventory ensuring the hotel is filled to its capacity at the maximum yield rate. 
• Establish, in conjunction with the Revenue Manager & General Manager, financial performance targets for revenue, expenditure and market share and ensure department achieves these targets.
• Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of department to achieve financial and service quality targets.

 

About the role

We are currently recruiting for the position of Trade Support Analyst in our Brisbane office.  This position supports the cotton trading team and supports the facilitation of pricing and execution of commodities. 

Responsibilities

• Facilitate the coordination with various departments, contract control, finance, domestic and international logistics and shipping to consolidate information for analysis
• Support the trader in daily bid-offer updates and communication to other team members 
• Support the trader in daily activity reporting and inventory of warehouse stocks
• Updating sales files by coordinating in international offices.
• Assisting in special projects such as capex planning, bulk shipments, logistical solutions etc.
• Assisting in research tasks including daily and weekly updates on the market and market changes, market analysis and trading strategy.

Attributes and Skills:

• Strong written and verbal communication skills 
• High level of organisation skills
• Good numerical skills
• Intermediate Excel skills
• Ability to work autonomously
• Adaptive to change, and ability to work under pressure
• Strong decision-making ability and attention to detail

Desired but not essential skills

• Exposure to trade commodities industry

Benefits of working at LDC:

• Work for a global, leading commodities company
• Discounted health insurance options available
• Access to salary sacrifice options with novated car leasing after probation period
• Access to Employee Assistance Programs

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. LDC encourages diversity, supports charities and environmental initiatives. We encourage people of all backgrounds to apply. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If this role is of interest to you, please apply via the link below.

Please note only candidates who are shortlisted will be contacted.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

About the Job

• Execution of test scenarios; ensure the testing execution process is in alignment to the quality conditions.
• Contribute in the development of the test automation suites.
• Provide regular test status reports to the delivery team where required
• Raising defects and issues including logging, tracking, retesting, and updating of all defects/issues in a timely manner.
• Prepare Test Status Reports, with industry standard Quality Matrices.
• Formulate a knowledge base for training and cross-skilling purposes.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Billing Analyst in our Global Finance Team, working closely with the Head of Financial Operations, you will be the billing expert powering our global finance operations that serves Employment Hero’s millions of customers worldwide.

The ideal candidate is a high potential finance professional with a strong billing foundation, boasting 2+ years of experience in financial billing and reporting, ideally within a SaaS environment. You hold a Bachelor's degree (or equivalent professional experience) in Finance, Accounting, Business, or a related field and are proficient in platforms such as Zuora/NetSuite/Recurly and Microsoft Excel or Google Sheets, or any other similar tools.

As our Billing Analyst, you’ll be:

• End to end customer billing processes, including review and approval of usage reports and processing the monthly bill runs
• Managing adjustments to billing accounts and ad hoc billing requests
• Responding to and resolving customer billing issues
• Monthly billing reporting and analysis
• Billing system administration including customer accounts, product catalogue, subscriptions and workflows
• Investigating errors and revenue leakage reporting
• Ad hoc reporting
• Recommending process improvements

What will you bring 

• Bachelor's degree in Finance, Accounting, Business, or related field, or equivalent professional experience.
• 2+ years of experience in a billing role with significant exposure to SaaS billing systems
• Able to systematically work through billing scenarios
• Commercial mindset with the ability to work in a high-paced, dynamically changing environment where ruthless prioritisation is a necessity.
• This role is uniquely tailored for those who are intellectually curious, enjoy diving deep into complex problems, and thrive in both autonomous and team environments.
• Intermediate to advanced Excel skills
• Zuora experience preferable

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

 

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Global Gathering | GG23 Da Nang

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Life at Employment Hero | Your best career move, ever]

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Shortlisted candidates will be notified via email to kickstart the interview process!

• 30 minutes with Talent Acqusition Specialist
• 60 minutes with Hiring Manager, Frank Killalea (Head of Financial Operations)
• 30 minutes with Hiring Team, Frank and Rob Paterson (CFO)

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-YC1

#anz

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Job Family Group:

Operations - Transaction Services

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Job Family:

Fund Accounting

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

JOB DESCRIPTION

Join Team Global Express as a Business Intelligence Analyst

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

About the Role:

Are you a dynamic and talented Business Intelligence (BI) Analyst seeking an exciting opportunity? Look no further! At Team Global Express, we are on the forefront of driving effective business decision-making and enhancing financial and operational performance.

As a BI Analyst at Team Global Express, you will be an integral part of our Global Express division, delivering high-quality BI services that propel our business forward. Your responsibilities will include:

• Engaging with stakeholders to gather requirements and understand the business context of data and processes.
• Developing visually appealing and informative data visualizations, providing invaluable business intelligence support.
• Collaborating with stakeholders to classify, define, and align business information, ensuring data quality standards.
• Acquiring, transforming, cleansing, and standardizing data using various techniques to support BI investigations.
• Providing technical and educational support to Business Intelligence users.
• Driving continuous improvement of BI and data platforms in alignment with business objectives.
• Collaborating with IT delivery and support teams, following established processes and standards.
• Ensuring compliance with security and risk protocols as per our IT policy.

Desired Qualifications & Skills: To excel in this role, you should have:

• Solid experience with Microsoft BI technology stack (SQL Server, SSIS, SSRS, and Power BI).
• Strong programming skills in at least one of SQL, R, Python, or SAS.
• Experience in developing and administering BI applications (e.g., TM1, PowerBI, or SAS).
• Proficiency in business process analysis and requirements gathering methods.
• Desirable experience in statistical analysis methodologies, including forecasting, machine learning, and predictive analytics techniques.
• Desirable knowledge of data quality methodologies, including data cleansing and profiling techniques.
• Preferred high-level knowledge of the supply chain and logistics business domain.
• Highly effective communication skills, with the ability to explain evidence-based insights to non-technical stakeholders.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

If you are a results-oriented professional with a passion for data-driven decision-making, join our dynamic team and make a significant impact on our organization's success. Take the next step in your career and apply today!

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Application Support Analyst-Level 2 

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About The Role:

As a Level 2 Support Analyst you will be responsible for the support of Civica’s Education applications and services.  As a member of the Level 2 Support Team, you will assist with the diagnosis, remediation, and resolution of production issues, liasing with the client support team, internal IT operations and development teams where necessary.  The role will also involve engaging external vendors.

Other keys areas of responsibility will include:

• Provide excellent customer service in line with Civica Service Desk Charter and Values.
• Provide application support for products and services produced by Civica to defined service levels.
• Diagnose and resolve functional issues.
• Prioritise customer needs and deliver solutions with a customer-centric approach.

• Identify recurring issues and share findings to prevent similar problems from happening in the future.

• Adhere to Service Management policies, processes, and procedures (e.g. ticket handling policy, incident management, request fulfilment and problem management), follow all relevant business and information security processes as documented in the relevant management systems, and provided by Team Leader.

Requirements:

• Experience working in a customer-facing Service Desk environment.
• Proficient in process analysis, problem-solving techniques, and troubleshooting skills.
• Previous application support experience.
• Strong written and verbal communication skills
• Outstanding attention to detail, organised and possess excellent time management skills.
• Proficiency in Microsoft Office 365 suite
• Experience with SQL scripting.
• Familiarity with ITIL practices.
• Previous experience supporting Education and Finance systems.

Support hours are Monday to Friday between 7 am to 6 pm ACDT/ACST. 

 

Why you'll love working with us.

 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

 

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

We require a true business side BA with amazing stakeholder skills to join our small transformation team. This is an 8-month contract (with possibility to extend).

You will be straddling both business and tech, to review a minefield of data. Understanding source systems and mapping this data. You will be interacting with many business stakeholders and working with both our business project team and tech teams to get under the hood of data requirements. Of course there will be other BA deliverables along the journey, for eg. extrapolating user stories, process mapping, business testing. 

To be successful in this role, you will need 

• High level of structured and critical thinking to synthesize data from several systems and map those into receiving system. Understanding transformation requirements.
• Work extensively with business to identify data which requires cleaning and proactively solutioning how to lessen the business load required to clean data.
• Conduct discovery workshops with the business to understand their needs, and document in a way that will facilitate prioritisation of their requests versus other projects
• Capture and document business requirements via workshops, meetings and other interactions with key business stakeholders
• In conjunction with input from the Product Owner and development team, lead the crafting of functional designs that can both be understood by the business and actioned by the development team
• Be capable of working and executing projects in Agile environment
• Possess superior stakeholders skills and ability to engage with business at varying levels.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role 

Bega Group has an exciting opportunity within the Finance team to own, oversee, and manage the Group's suppliers' data, from creation, maintaining, supporting, and offboarding,

The Master Data Analyst will enjoy working in a fast-paced environment, navigating between systems and stakeholders, and has high standards and appreciation for data integrity and hygiene. 

You will be part of a close-knit team, enjoying fantastic culture within your immediate team and the broader organisation. 

As part of our Flex policy, this is a hybrid role, working between our head office in Docklands, 3008, and working from home to support your work-life balance. 

Responsibilities 

• Working with a broad stakeholder base across the Bega Group to manage the data creation, changes, and maintenance on the supplier's platform.

• Owning the Master Data workflow change request process, resolving and escalating issues according to Bega's process.

• Guarantee the change management process is strictly maintained to ensure high data integrity is upheld and meets business rules, compliance, and internal audit requirements.

• Proactively provide continuous improvement to the process and never compromise on high-level standards.

• Deliver a high level of service to our internal and external customers.

About you 

• Solid background in a similar role, preferably within FMCG
• Prior experience with SAP/M3 is desirable, as well as excellent skills in MS EXCEL, WORD, and POWERPOINT
• Excellent attention to detail and time management skills.
• Outstanding analytical and problem-solving skills.
• Passionate about process improvement and always strive to get better. 

The Bega Group Story  

The Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day. 

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future! 
 

Life at the Bega Group 

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.  

• Join a dedicated, forward-thinking and innovative culture 

• Grow with us, through opportunities for career development and progression 

• Contribute by giving back to your community through charities we partner with 

• Access to mental and physical health programs through our wellbeing portal and programs 

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance 

Applications 

At the Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group. 

We will accept applications from all people with the right to live and work in Australia. 

• Newly created position - Make an impact by optimising their Billing system (OneBill) 
• Located in the heart of the CBD, 5 minutes from Museum station - Full time permanent role - Hybrid work option
• Leading Global ICT Managed Services Provider for the Enterprise market. 
• Growth opportunity - Join a team of senior professionals that inspire and challenge you 

 

WHY JOIN OUR CLIENT?  

Our Client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised connections for every user. Their solution is a Network-as-a-Service proposition that is user-centric, creating a per-user private high-speed network that is available, secure and performance optimised, for authorised users regardless of their location. 

They have received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. 

 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Business System Analyst to provide strategic system support to our Client Services Divisions. Reporting directly to the Head of Client Services, you will play a critical part in establishing, designing, configuring, and maintaining their global operating system, OneBill.  You will work cross functionally translating requirements into design, and ensuring seamless integration with existing infrastructure including billing, end to end order fulfilment, helpdesk, and support. Your responsibilities will involve but are not limited to:  

• Ensure accurate configuration of data and systems for automated, timely billing, receivables, and reconciliation. 
• Customise reports, notifications, and dashboards for stakeholders, providing insights to highlight key metrics (eg: forecasted revenue, aged debt, and more to trigger actions for informed decision-making.   
• Establish business rules for customer registration and maintenance, ensuring accurate billing for subscription changes and upgrades/downgrades. 
• Collaborate with Supply Chain to design end-to-end order fulfilment processes on OneBill.  
• Implement system workflows for Helpdesk operations, managing service requests, ticket allocation, and tracking for resolution. 
• Collaborate with stakeholders to design data interfaces and integration methods with other systems, enhancing information flow and accuracy. 
• Provide user support, training, and troubleshooting for system queries and technical issues. 
• Maintain corporate telephony system functionality, including call centre workflows and user group configuration for incident management. 
• Conduct data quality control measures to ensure accuracy and reliability. 

 

WHAT YOU NEED TO SUCCEED 

We are looking for someone that thrives in a SME environment eager to make their mark in an evolving landscape and drive process improvements. We are especially interested in candidates who possesses the ability to think strategically and is capable of turning data into meaningful insights. If you are someone who values quality, pays attention to detail, and comprehends the long-term impact on business success, we want to hear from you. 

 

• Degree in Information Technology, Business Administration, Accounting, or a related relevant field  
• 3+ years' experience in a technical business analysis or related role (ERP, Accounting of Finance related system). We welcome a broad range of applications, please apply if you are interested.  
• Excellent personal presentation and strong written & verbal communication skills 
• Proven experience in providing software technical support and system administration. 
• Strong attention to details and the ability to manage projects. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

 

You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call.  

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

As an Application Support Analyst you will be responsible for Level 2 Application and Technical Support of Global Payments production applications and services. This role will have a particular focus on acquiring and scheme related transactional support activities, among other highly integrated payment support systems and processes.

As a member of the Application Support Team, the role will assist with diagnosis, remediation and resolution of production issues, liaising with internal Client Support, IT Operations and Development teams where necessary. The role will also involve engaging external schemes and technology partners to support high volume transactions systems.

Other key areas of responsibility will include:   

• Understand and support Global Payments clients, both internal and external, and their web-facing applications;
• Assist software partners, developers, and integrated clients with integration issues, technical upgrades, and service migrations;
• Support cloud-based API's, Routing, and Payment Gateway Services;
• Manage the setup and configuration of new clients during onboarding;
• Ensure the stability, accuracy, and integrity of integrated payment systems;
• Respond to, investigate, and resolve application support issues within agreed SLAs;
• Deploy enhancements, hotfixes, and patches without client impact;
• Monitor client requests and escalate when necessary;
• Provide internal user support, including reporting and resolving functional issues;
• Participate in after-hours on-call support rotation as needed.

About you

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You will also bring the following skills and experience: 

• A tertiary qualification in Information Technology or equivalent;
• Minimum of 3 years of commercial experience in general IT;
• Knowledge of DBMS technologies such as Oracle/Microsoft SQL Server;
• Experience with PL/SQL programming;
• Ability to acquire a broad understanding of integration architectures and APIs;
• Knowledge and/or experience with XML, SOAP, REST, and Web Services;
• Familiarity with the software development lifecycle and ITIL practices;
• Proficient in process analysis, problem-solving, and troubleshooting skills;
• Exposure to enterprise software solutions would be advantageous.

Desirable skills and experience include:

• Experience with cloud-based technologies such as AWS and Azure;
• Knowledge of other programming frameworks such as .NET, C#;
• Experience working in Agile/Scrum methodologies.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

 

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

​

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Senior Business Analyst, EPMO  

• Based at Macquarie Park, short walk from Metro Station + WFH options
• 7 additional days off per year + NFP salary packaging + Fitness Passport
• Opportunity to join a newly formed EPMO Team
• Variety of key projects in a dynamic and collaborative environment

Exciting things are happening at Catholic Healthcare! We’ll be celebrating our 30th year in 2024, we now have over 5000 employees and an opportunity for a highly experienced and personable Senior BA to join our new Enterprise Project Management Office (EPMO) team.

Reporting to the Senior Manager EPMO and supporting project management activities, you will be responsible for identifying and defining scope, and addressing business challenges and opportunities by analysing information from a range of sources, developing process mapping, tracking and managing business project requirements.

Acting as a liaison between project managers, internal sponsors, stakeholders, and technical teams, you will have the ability to confidently and effectively communicate and translate business needs into technical and process requirements.

Your exceptional interpersonal skills and ability to build and maintain strong trusted partnerships with key stakeholders, manage expectations and identify opportunities for improvement, will be instrumental to your success. Your tenacious and proactive approach together with your professional manner and passion for providing high quality support and guidance to your stakeholders will be recognised and valued.

In your new role you will:

• Identify and analyse business needs, document, and communicate results of requirements gathering
• Develop and coordinate development of informative and accurate business cases
• Collaborate with business stakeholders, technology groups, and partners, to gather, analyse, define and communicate business, stakeholder and solution requirements
• Educate and coach key stakeholder/project team members in business requirements process and outcomes
• Conduct workshops, meetings and presentations to share ideas and findings
• Contribute to the development of user manuals, training materials and other documentation
• Contribute to ongoing continuous improvement of business processes and practices

The successful candidate will be highly organised and have impeccable attention to detail, with the ability to articulate and translate business requirements to various stakeholders including IT, in addition to the following:

• Completion of Tertiary qualifications in Business, IT or similar
• Certification in Business Analysis desirable
• 5 + Years’ demonstrated experience working in a Snr Business Analyst role
• Exceptional analytical and conceptual thinking skills
• Deep understanding and competency with Process Improvement, Project Management, and the financial drivers of Operations
• A progressive and pragmatic approach to finding solutions
• Proficient with Microsoft Applications including Visio
• Must be able to provide Covid-19 immunisation evidence

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you. Apply online now.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Your new role and how you’ll make a difference

Our Data and Insights Analysts are charged with the fulfilment of Data Services requests within our Service Level Agreement, as well as maintaining systems and information that provide our customers with the most optimum data specific to their needs!

If you have really strong data handling and processing experience, and are able to demonstrate technical skills needed in the data space we'd love to hear from you!

Your best bet to be selected for interview is to apply with a cover letter outlining your experiences with big data and a thorough rundown of your technical skills.

The value-add things you’ll be doing

• Fulfilment of S&MS Marketing and data lists within Service Level Agreement or as negotiated depending on the complexity of the work requested.
• Scope customer requirements and work with and provide advice to the internal RMS and S&MS sales function to ensure best possible customer solution.
• Maintaining and servicing of existing databases to perpetuate quality output.
• Identify data integrity issues and proactively identify solutions to improve processes and data accuracy.
• Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using R and/or Python.
• Act as pivot point between IT and trade team to achieve all KPIs set by the business.

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

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Discover the human side of cutting edge LegalTech.

Purpose

As an Application Support Analyst, you will provide technical support and guidance to our clients by answering their requests & addressing incidents regarding both server-side and client-side applications, by delivering advanced technical and troubleshooting skills, communication abilities, problem solving orientation, and computer proficiency on a day-to-day basis.

Responsibilities:
Respond to client problems (phone/portal) and actively monitor client sites:

• Log and document all incidents within a ticketing system and problems within JIRA;
• Investigate problems with software applications, diagnose root causes, identify known errors;
• Refer incidents to other parties when an incident is beyond your current skill-set;
• Proactively monitor, document and fix problems or anomalies found at our clients’ installations;
• Manage and exceed customers’ expectation by providing excellent service;
• Ensure that all service level agreements (SLAs) are met and delivered according to Support specifications;
• Versatility to shift & occasional pager scheduling;
• Participate in sharing knowledge and publishing Knowledge articles

What you'll be doing:

• Requirement Analysis and Test Case Design: Conduct comprehensive analysis of project requirements and design meticulous test cases for thorough coverage.
• Testing Execution:  Seamlessly perform manual and automated testing within agile sprints, covering system integration, functional, volume, user interface, and performance testing.
• Quality Assurance Goals:  Ensure product releases consistently exceed predefined quality standards, emphasizing a commitment to excellence.
• Automation: Evaluate the percentage of test automation coverage, the reliability of automated test scripts, and the time saved through automation in the testing process.
• Process Improvement: Establish and Implement process improvements, identifying efficiency gains, and staying current with industry trends.
• Actively participate in Agile ceremonies, including estimations and retrospectives, and contribute to continuous improvement. 
• Documentation and Analysis: Thoroughly document test cases, plans, results, and defects while maintaining a focus on analysing testing efforts for completeness.
• Collaboration: Foster close collaboration with teams to ensure alignment with customer and business requirements, promoting a cohesive approach to project success.

Our tech stack for this role includes;

• Ruby on Rails
• AWS ecosystem
• JavaScript/ Typescript familiar with jQuery, Backbone or react
• Postgresql and some SQLServer
• GraphQL and REST apis

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

Applied EV is looking for an experienced commercially minded Financial Planning Analyst who can support the senior leadership team to grow the business. 

The Role: 

This role will be involved in a range of activities across the business including, but not limited to:

• Preparation and management of complex financial modelling on existing, developing and proposed business initiatives.
• Assistance in business case development, with a focus on commercial outcomes to meet business growth opportunities.
• Providing analysis and interpretation of external and internal data to assist development of commercial strategies and opportunities.
• Supporting the preparation of commercial contracts, negotiations and management with relevant financial data and analysis.
• Supporting & providing guidance to the business in managing commercial issues, with a focus on process & procedural improvements.
• Contribute to business presentations and reports for internal and external use.
• Assist in preparation of periodic reports and information such as:
• reports for board and senior management,
• data/information for internal stakeholders,
• Q&A preparation and copy for internal and external communications.

You will demonstrate:

•  A track record of being involved with strategic projects with a degree of ambiguity (i.e. where to play, how to win)
• Intellectual curiosity and a learning mindset, with a passion for solving complex problems and ‘making sense’ of the world.
• An entrepreneurial spirit, with a passion for developing creative fact-based growth strategies, whilst demonstrating excellent business acumen.
• The ability to build and foster strong relationships with the senior leadership team and operational management, understanding what is happening at ground level across the business.

Skills and Competencies: 

The ideal candidate will have:

• Tertiary qualifications in Finance, Commerce, Accounting or related field.  Post graduate qualifications a bonus.
• Excellent knowledge of data analysis and forecasting methods.
• 5+ years of FP&A experience, including modelling, forecasting and business case analysis ideally within the technology, startup or an entrepreneurial focused industry.
• Highly developed conceptual reasoning capabilities, problem-solving skills, commercial acumen, quantitative and qualitative analytical skills.
• Superior communication, facilitation, influencing and interpersonal skills, are essential to building constructive relationships and credibility with diverse stakeholders and cross-functional teams.
• Proficiency in the use of MS Office and financial management software
• Sound understanding of related statutory and corporate governance processes.
• Excellent organization, communication, written, influencing, interpersonal and presentation skills.
• A strong analytical ability and being able to articulate the findings to key stake holders. 
• An entrepreneurial spirit, with a passion for developing creative fact-based growth strategies whilst managing ambiguity in a dynamic environment.

Only candidates with existing unrestricted working rights for Australia will be considered.

• Work at an exciting technology company within Australia in state-of-the-art new facilities delivering globally.
• Enjoy a strong sense of ownership of your field, with the satisfaction of working on developments that create the future of a new and growing class of electric vehicles in an established, dynamic and forward-thinking growing business.
• The opportunity to have ownership over your responsibilities.
• Work alongside a friendly and passionate team on cutting edge technology.
• Enjoy kitchen facilities, including an on-site barista, with snacks, drinks, lunch, fresh fruit and tea/coffee provided daily.
• Excellent additional employee benefits including access to Novated Leasing and Employee Assistance Programs.