Federal Govt client is seeking SAP Functional Analysts - SAP FI (EL1) who will be responsible for translating business needs into ICT system requirements and specifications for enhancements. It includes designing, analysing and documenting software systems to meet business expectations. They are responsible for writing functional specifications from the business requirements.

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SAP Functional Analysts promote and deliver flexible, quality service and products to improve customer experience, work under the limited direction of senior staff to deliver results and undertake complex work.

• lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow
• lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow
• oversee the development and implementation of the ICT solution
• highlight and identify gaps in existing functionality and functional interdependencies
• undertake and contribute to business management, strategic planning, and workforce planning
• manage team contribution to the costing process and ensure project deliverables and milestones are met on time and within budget
• report on the achievement of business outcomes, key performance indicators and quality assurance to manage overall performance
• monitor and manage work output and quality against established performance standards through interpretation of quality analysis and reporting
• encourage innovation, continuous improvement and manage and support change
• build action plans and make operational decisions on policies, tactics and resources critical to the business
• prepare and review a range of written material including technical and corporate documentation
• collaborate with a broad range of internal and external stakeholders to achieve project outcomes, build service delivery capability, and influence business outcomes
  

Estimated start date 02 September 2024

Initial contract duration 10 months

Extension term 12 months

Number of extensions 2

Location of work ACT, QLD, VIC

Working arrangements Onsite Brisbane, Canberra, Melbourne

Security clearance Must be an Australian Citizen and able to obtain Baseline Security Clearance

Key duties may include, but are not limited to: Functional Analyst (ERP FI) – EL1

• Corporate Systems team requires an experienced SAP FI Functional Analyst to support the design, analysis, build, testing and implementation of its projects.
• Responsible for overseeing the planning, detailed design, and delivery of quality solutions for SAP FI;
• Participate as a key member of the ICT development team to provide the functional deliverables for the project;
• Develop innovative and creative solutions based on interpretation and analysis of business requirements;
• Convert business requirements to system design and technical specifications;
• Engage, liaise and maintain relationships with internal and external stakeholders

Key Tasks:

The duties of the SAP FI Functional Analyst include (but are not limited to):

• Design, configure and build the SAP FI application;
• Document the application in Blueprints and Detailed Design Specifications;
• Perform ICT solution reviews for SAP FI solutions;
• Coach Services Australia resources to continue to build our expertise in the SAP FI environment;
• Perform unit testing of configuration and development changes utilising HPALM and provide technical support for SIT/UAT testing
• Participate in meetings and workshops with internal and external stakeholders

Ability to:

• Think strategically and align operational activity accordingly
• Grasp expectations and concerns, and negotiate quality outcomes
• Develop and manage a range of internal and external stakeholder relationships
• Manage and resolve conflict using appropriate strategies
• Understand the audience and context, and effectively tailor communication
• Manage staff and competing priorities to achieve quality outcomes and project completion
• Assess risks and implement mitigation strategies
• Undertake objective, systematic analysis and draw accurate conclusions based on evidence
• Make decisions based on professional judgment, risk evaluation and in the context of the environment
• Develop long term plans for the team and manage work in the context of business priorities
• Work highly independently under broad direction and act collaboratively

Primary Knowledge/Skills/Systems/Tools required for role include:

• SAP FI

The Pricing team is a specialist division within the Sales Operations Team, responsible for developing and implementing pricing strategies to maximise revenue potentials. The team provides timely and insightful data to key stakeholders within the company to assist in making trading decisions within the competitive television marketplace.

As a member of the Pricing team you will be responsible for the maintenance & analysis of critical pricing reports which inform pricing strategies. Your role will also include a number of day to day functions in support of the Pricing Manager.

ROLE RESPONSIBILITIES

• Work closely with the Pricing Manager to maintain pricing modelling tools.
• Provide regular feedback and recommendations on Network pricing.
• Monitor and provide regular reporting on audience trends to align with and adapt pricing strategies.
• Provide regular reporting on changes in pricing strategy to key stakeholders within the business. 
• Generate rate cards for distribution to internal and external customers.
• Take ownership of and maintain the Sports and Special event pricing database.
• Ad-hoc reporting assistance as required
• Other tasks as reasonably required

Employee Responsibilities

• Demonstrates a positive and professional communication style
• Participates in and supports a team environment
• Communicates in a clear, timely and consistent manner
• Shares information in a positive way
• Where required follows NEC company policies and procedures
• Supports and participates in a safe workplace culture

Join our innovative Data & Analytics Department as a Senior Product Analyst, where you'll be instrumental in shaping our product strategies. Analyze and interpret complex data from our e-Commerce sites, retail/pharmacy partnerships, and medical consulting platform. Collaborate with Product and Tech teams to deliver actionable insights and drive strategic decisions, propelling our business forward.

Dat to day:

• Conduct in-depth analysis of product metrics, user feedback and market trends to identify opportunities for product enhancements and optimisations.
• Working closely with business and technology teams to provide recommendations on products/features that will have the most impact on release.
• Design and run experiments to evaluate hypotheses, measure the impact of product changes, and inform decision making.
• Develop and maintain comprehensive reports and dashboards in Looker to monitor key performance indicators (KPIs) and standardise performance monitoring dashboards for features.
• Communicate findings and recommendations effectively to business and technical stakeholders.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realize that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

As a Senior Test Analyst at Civica UK Ltd, you will play a key role in driving continuous improvement and achieving business targets. You will collaborate with project managers, developers, and business analysts to ensure effective communication and adherence to testing policies and standards. If you're passionate about software testing and want to make a real difference in public services, this is the opportunity for you.

Hands-on knowledge of Manual Testing is a must. This role opens for Melbourne candidates.

We are looking for candidates who have:

• At least 7 years of relevant experience in a software testing role
• Strong knowledge of current testing techniques and methodologies
• Experience in system testing, systems integration testing, regression testing, UAT, database testing, and API testing
• Provide Validation and verification of test inputs, functional specifications, requirements etc., for testability, ambiguity, and completeness
• Familiarity with Agile and waterfall development methodologies
• Experience working in a team located across time zones
• Excellent communication skills, both verbal and written
• Attention to detail and a proactive approach to problem-solving
• Produce test artefacts, Test Cases, Expected Results, Actual Results, Defects, Data, Defect Re-tests, and Test Outcome Reports
• Provide input to the Test Planning and Estimating test phases
• Ability to work well in a team
• Track record of delivering commitments on time and with high quality
• Working knowledge of Azure DevOps is a plus
• ISTQB Advanced certified
• Fundamentals of Non-Functional Testing
• SQL/Database knowledge
• Act as a role model, mentor and coach to the Testers and Junior Testers

If you meet these requirements and are eager to contribute to the improvement of public services, we would love to hear from you. Apply now to join our team at Civica UK Ltd.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.