We are looking for a Business Analyst to join our Connect division. The Symbio Connect division works with the world’s leading software platforms and communication providers, with customers including Google, Microsoft and Cisco.

Reporting to the Chapter Manager – Calls & Messenging, this role provides process and product support to the Connect Product management team.  This role will analyse and elicit business requirements, develop and document processes, engage with stakeholders and produce documentation which supports the development and ongoing lifecycle of Symbio products.

What you'll do as Business Analyst:

• Conduct comprehensive analysis of business processes, systems, workflows
• Collect and document business requirements, functional specifications and user stories
• Stakeholder management
• Facilitate effective communication and build strong relationships to ensure successful project delivery
• Requirement elicitation
• Produce wireframes, customer/user journeys, dependency and constraints matrixes
• Data analysis

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Technology Operations team provides operational support across multiple products, systems and applications in a multi-vendor 24/7 real-time payments processing environment. The team serves as a primary point of contact for internal and external operational and technical teams.

The primary objective of this role is to deliver extensive application and technical support for the tokenisation and 3DS services. Responsibilities include collaborating with testing and project teams, vendor support teams, customers and performing daily production support activities.

You will be responsible for:

• Undertake the day to day support activities and complete tasks within agreed service levels and in accordance with the documented procedures.
• Maintain the health of the supported applications through regular proactive monitoring and remediate any issues which impact application availability and performance.
• Collaborate with internal and external support teams to ensure smooth functioning of the applications and resolution of issues.
• Undertake post incident reviews and root cause analysis as part of problem management.
• Participate in change enablement forums and perform appropriate risk and impact assessment including communication to relevant stakeholders.
• Provide afterhours support which includes overnight/weekend key processing activities, change and release deployments.
• Participate in the 24/7 on-call roster to support incident management and restoration of services.
• Support project work including non-functional testing, configuration activities, documentation review, implementation support outside of business hours.
• Develop and maintain a knowledge management database.
• Identify opportunities to improve observability of application health and performance.
• Drive continual improvement through improving task workflows, application processes and working towards automation.

In order for you to be successful in the role, you'll have:

• Minimum 3 years in an application support role or equivalent.
• Operational support experience in a 24/7 high availability, real-time payments processing environment.
• Strong understanding of cloud technology e.g. AWS, web services, Apigee API, IP-based protocols.
• Extensive knowledge of Unix/Windows OS, Jboss application server, Oracle SQL, Java.
• Experience with application monitoring tools such as AppDynamics, Splunk, Datadog or Dynatrace.
• Exposure to automation tools e.g. Jenkins.
• Knowledge of payments processing environments – Connex switch,  payment gateway, tokenisation, EMV 3DS.
• Non-functional testing knowledge including documentation of implementation plans and results.
• Strong technical awareness and understanding of the mobile payments domain.
• Understanding of AS2805 format messaging would be beneficial.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity We are looking for an experienced Finance Business Analyst to be part of a high performing, driven finance team. You will play a key role in the planning, reporting and analysis of the AusPac Modernisation Program supporting the lead Business Partner to the Strategy & Transformation Office. This is a great opportunity for someone looking to advance their career within a Finance Partnering & Planning function of a global financial services organisation. Your new role As a Finance Business Analyst, you will conduct data mining and analysis to identify areas for improvement and opportunities for finance and the transformation office. You will provide value adding and commercial insights and reports to senior management globally throughout QBE on a regular and ad hoc basis. Day to day responsibilities may include; Support the facilitation of a productive working relationship between finance and the business, working primarily with the Strategy & Transformation and PMO office Assist the Finance Business Partner to implement and deliver budget and forecasts as per agreed timeframes, including updating the Planning system to reflect agreed expense targets Participate in the testing of changes to the Planning system (particularly FTE planning and reporting for AusPac modernisation program) Assist the Finance Business Partner to prepare monthly reports and analysis to the business, including building new reports to reflect changing business and finance needs Provide timely and accurate expense monitoring and analysis to the business Uplift the financial control environment in the transformation office by deep diving into current processes, engaging with project accountants and financial control, to ensure compliance with project governance frameworks and Group Accounting Policy Have a continuous improvement mindset, identifying opportunities for improvement, and play a key role in the implementation of process improvement initiatives About you The successful candidate is a problem-solver with an aptitude for systems, a keen eye for detail and capable of identifying the key messages to be presented in a concise and intuitive format. Strong analytical skills will be required to monitor performance against business plans, extracting the key messages and drivers of performance. You will also have; Intellectual curiosity, proactiveness, team focused, willingness to learn Tertiary qualification in finance or related field e.g., accounting, finance, actuarial, business Experience within financial services, preferably the insurance industry, or another complex industry Experience in an analytical or commercial role with exposure to financial analysis and modelling Able to use financial systems; Hyperion suite, Essbase, Excel, PowerBI particularly advantageous Demonstrate an ability to build and maintain quality relationships with stakeholders About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 18/12/2023 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We are looking for exceptional individuals to provide independent, unbiased Insights on Asian Consumer Discretionary/Staples companies to our clients.

We have Independent Research Providers writing on equity, credit, FX and macro themes. Our model is simple: clients pay a single subscription fee to access all investment insight on the platform, and Insight Providers are paid monthly based on their Quantified Value Add. Insight Providers can additionally monetize client interactions via Premium Services and participate in Smartkarma Originals.

We provide a holistic solution for independent research providers, large and small: from publishing, to distribution, to simplifying the monetization of your work. Our platform enables Insight Providers to interact real-time with clients as well as each other and we provide comprehensive analytics on your performance versus peers.

Only applications on Smartkarma's website (https://www.smartkarma.com/home/insight-providers/) will be accepted.

Designation / Job title: ICT Security Specialist - 262112 \ Security Analyst

Number of Positions : 10

Primary or Mandatory skills:-
1. Sailpoint
2. Java

Good to have skills:-

1. Oracle
2. Ping
3. Azure

Detailed Job description:-

• Implementation of IAM security systems, including Sailpoint, Microsoft AD/Azure AD as related to IAM, MFA, Conditional Access and SSO etc. whether on-prem or in the cloud.
• Collaborate with existing and future managed service provider relationships and resources in the IAM/SAP security space.
• Build, test and rollout of enterprise Identity and Access Management solutions in association with internal and external resources.
• Ability to document use cases and work with agile teams to document user case studies.
• Provide technical Engineering and vision for customers’ application platforms.
• Ability to support evaluations of vendors solutions.
• Collaborate cross-functionally with other technology teams and security organizations.
• Participate in the definition of an enterprise IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently.
• Maintain up-to-date knowledge by researching new technologies and software products, participating in educational opportunities and conferences, and reading professional publications.
• Foundational knowledge of Identity Management technologies such as NetIQ, PingID, CA, Okta, AzureAD, SailPoint, RSA etc.

• Our people love to work for us, here’s why!
• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun
• The ability to salary sacrifice for their very own BlueRock shares.
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!
• For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies. 

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.   

Join Simple Machines and be part of our mission to help clients unlock the full potential of their data through the creation of cutting-edge business driven data platforms and software solutions. As we continue to expand our team across Australia and New Zealand, we are seeking a talented Technical Business Analysis who is unafraid to challenge the status quo and push boundaries.

About You

We are looking for a consultant-minded individual who is passionate about working closely with clients to solve complex problems and lead them on a journey from discovery to technical implementation. Your skillset will extend to senior stakeholder management, where you engage with executives and key decision-makers within client organisations. You have a knack for understanding client needs and delivering market-leading solutions.

Have a background in Business Analysis | Technology Consulting | Software Development

You will love and excel in this role if you:

• Thrive in complex business and technology environments; at the boundary between the technical and business worlds, bridging the gap to ensure seamless communication and collaboration
• Are an exceptional communicator and relationship-builder who fosters strong partnership with client and third party teams
• Are comfortable harmonising multiple groups of stakeholders with different priorities and competing needs
• Bring a customer mindset with the ability to align our solutions with the client’s  business goals
• Have a refined understanding of how modern software is built and delivered (tools, methodologies, roles, common challenges etc.)
• Demonstrate knowledge of different methods and tools that help you to perform analysis, testing, product management and delivery in a range of environments
• Are a proactive person who knows what needs to be done, how to approach it, and how to influence others to move things forward
• Are a analytical powerhouse and strategic thinker who can drive the success of our data-driven initiatives, making a significant impact on our clients' businesses
• Are ambitious and excited about the prospect of joining a small, close-knit team of experts and helping it to grow

The Exciting Part

Simple Machines is not your average consultancy or software engineering firm. Our team is comprised of inspiring technical leaders in Data Engineering, Machine Learning, and Artificial Intelligence. Our projects are data-focused and drive impactful business outcomes.

About the Role

We are looking for someone to join our close-knit team of experts in Sydney to help deliver our client engagements as we scale our ANZ business.

If you are passionate about turning data into valuable insights, possess a keen understanding of both business and technology, and excel in senior stakeholder management, then this is the perfect opportunity for you.

Here’s a brief overview of the role’s responsibilities:

Coalesce between business and engineering:

• Facilitate discussions and extract explicit and implicit institutional knowledge to inform technical requirements, acceptance criteria, feature overviews, test cases and other artefacts for the team to work from.
• Document and present information in ways that are accessible to multiple customer groups with varied context and background.

Drive the team’s direction.

• Understand business goals and persuade the client and the SM team on what should be done and why.
• Clearly articulate how our team’s work creates value for our clients.

Increase the team’s speed.

• Enable decision making through communication of relevant information and context in a digestible format.
• Anticipate dependencies and remove impediments to the team’s progress.

Assure the team’s focus.

• Protect the engineering team from day to day ‘noise’.
• Embed and optimise processes to handle our scope of work and new demand.

Assure SM’s position with the client.

• Build and nurture relationships with clients at all levels, building your position as a trusted advisor for our clients.
• Help to manage SM’s delivery risk through proactively identifying, escalating and managing risks.

Working at Simple Machines

We’re looking for someone who’s as passionate as we are about building a world-class technology company specialising in engineering for data.

Just some of the benefits of working with Simple Machines include:

• Flexible working: Want to work from home or leave early to pick up the kids? Need to start early some days, later on others? No problem!
• Generous parental leave: Three months’ fully paid primary carer leave and one month fully paid secondary carer leave, subject to a minimum 12 month tenure
• Learning and development: We all love continually learning and have a generous budget for you to upskill, join conferences, get certified and qualified
• Lunch is on us. Always! We happily supply lunch at each of our office locations every Monday, Wednesday and Friday.

Reporting to the Director of Corporate Security, the Security Analyst provides technology leadership and hands-on management of key security related IT operations and infrastructure items for the internal corporate systems.  The Information Security Analyst will ensure compliance of overall security program and policies.  Additionally, provides a cyber secure environment and security posture that fosters a high-trust relationship between Dynatrace, its employees, partners, and customers.

This role will be responsible for Threat response, Vulnerability management, executing strategies and ensuring organizational and client IT security expectations are being satisfied. There will be an expectation of collaborating with various cross organizational teams to identify the approach, deliverables, schedule, and tools to deliver within established constraints.

• Location: Australia or APAC region.
• Remote or virtual work is possible if located in the Asia Pacific region.

Responsibilities

• Examine and respond to reported security incidents and phishing attempts, determining the root cause, and escalating as needed.
• Manage and track remediation activities discovered through vulnerability management and scanning tools.  Ensure vulnerability management policy is followed.
• Become subject matter expert (SME) and make recommendations for improvements in security monitoring and compliance tools such as SIEM, Scanning Tools, Firewalls, Microsoft E5 Security Suite, etc.
• Develop and deploy pragmatic solutions, practices, and procedures to ensure Dynatrace meets internal and customer security requirements. 
• Provide operational efficiency within the security team by providing and analyzing key metrics, performance indicators and threat assessments in accordance with security policies and procedures.
• Uncover, categorize, track and close security loopholes to maintain a secure environment.
• Maintain and validate security evidence repository with required documentation for compliance with security policies and audit requests.
• Generate dashboard and scorecards to articulate the current security posture and threat level.
• Reduce time to complete customer security RFIs while improving accuracy and quality of responses.
• Obtain 100% compliance with IT security awareness policy both annually and for new hire training within the specified training windows.
• Maintain SOC2 Type 2 attestation on an annual basis, pursue and facilitate additional certifications as required by business (FedRAMP, ISO 27002:2013, etc.).
• Review Dynatrace vendor’s security posture to ensure they meet Dynatrace requirements.
• Work with third-party security vendor, ensure they have high quality responses and review all RFI responses for accuracy.  Ensure security controls and question bank are updated and accurate.  

Purpose of your role

The Business Analyst position is a key role that is responsible for applying analytical solutions to problems and existing processes with the aim to increase effectiveness through technology solutions.  This role plays an integral part in bridging the gap between Technology, Product and the Business using data analytics to assess processes and determine requirements that will allow Technology delivery teams to effectively meet business needs.  An ability to produce documentation (in a timely manner) that supports either product or project teams to achieve outcomes, using different delivery methodologies is an important part of the role, so a blend of experience is important particularly in terms of agile delivery. 

The initial focus will be working with our Customer Management team, with Salesforce transformation experience essential. The focus will be on working both transformation change initiatives and operational BAU activities that support our Customer Management capabilities team. You will be providing business expertise and practical solution delivery experience to ensure that the team you are working with consistently delivers quality software that meets user product requirements and acceptance criteria. The role will support dependency management and help to remove impediments that are preventing the team from accomplishing its goals.

This role is within a fast-moving team and will involve working with some ambiguity to achieve objectives, so you must be comfortable with that. As such you will be expected to take initiative and display strong communication and time-management skills to facilitate meetings that ensure teams and stakeholders are aligned on the outcomes.

What you do 

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.  Understand how technology can support business goals
• Identify problems within the business, including using data modelling techniques, constructing workflow diagrams, studying system capabilities, writing specifications
• Communicate with people at all levels of the organisation to determine how technology solutions can meet business needs
• Oversee the implementation of new technology and systems, including enhancements and be a key person to conduct UAT to ensure what has been developed is in line with business requirements
• Run workshops and training sessions
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true business needs
• Conduct gap analysis and work with technical leads/architects to identify where existing solutions do not meet the business requirements. Ensure this is clearly documented.  Model the data requirements or work with the appropriate people to ensure that the data will support the new solution
• Determine and develop user requirements for systems in production, to ensure maximum usability
• Work with the SME’s to understand the Customer Management experience and journeys end-to-end
• Strong experience in Salesforce implementations and acting as the SME for Salesforce
• Knowledge of compliance, regulations and customer onboarding processes
• Experience working with Salesforce development teams, either internal teams or 3rd party implementation partners

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

In this unique opportunity, you will be responsible for supporting the Investment Product and Communications Team's mission to grow our member's trust through simple connections to Rest's investments. 

Key resposnsibilities:

• Contribute to and create investment related content and communications for us by internal and external stakeholders, including members, employers, and industry
• Monitor and report on investment performance and communicate insights to relevant stakeholders
• Collaborate with other divisions to ensure consistency and integrity of investment messaging across all communication channels
• Conduct research and analysis on investment products, trends, and markets
• Support the team in ad-hoc projects and initiatives as needed

This hands-on role will provide exposure to a wide variety of retail and commercial product lines and pricing techniques, reporting directly to the Chief Actuary. Your role will involve close collaboration with stakeholders across Actuarial, Underwriting and Claims teams to create, improve and maintain pricing tools across various product lines.

This position contributes to the Pricing & Analytics team's purpose of supporting the business to improve product profitability and the financial control of the insurance products. The team covers the pricing analytics work for Consumer line Insurance business.
Duties & Responsibilities:
· Proactive and regular monitoring of profitability, business mix, claims trends and rates based on data from the rating tools and/or external sources; · Recalibration of existing pricing models, by analysing external or internal claims and exposure data to enhance proprietary pricing factors and models; · Collaborate with other departments and other regions on the development and maintenance of actuarial pricing tools as the company continues to grow and evolve; · Price individual large accounts and effectively communicate performance insights to underwriters; · Provide technical support to underwriters on rating tools; and · Present complex actuarial concepts and findings to non-actuarial stakeholders.
Qualifications, Skills and Experience:
· Bachelor's Degree or equivalent in actuarial studies, mathematics, statistics or a related field; · Progression towards or completion of FIAA or equivalent qualification; · 3 - 10 years of experience in an actuarial pricing role; · Proficiency in VBA, SQL and/or R; · Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence; · Strong interpersonal skills and the ability to work in a team environment as well as independently; · Strong desire to learn from and share knowledge with teammates; and · Effective time management, with the ability to juggle multiple projects at the same time. Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Grace Pereira on +61 2 8289 3103 for a confidential discussion.

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

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