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As a Product Marketing Manager at Gameloft, you'll drive the marketing for our cross-platform video games, managing their entire lifecycle. You'll work closely with our production studio in Brisbane and Gameloft’s Global Marketing team.

Responsibilities

• Define and implement global marketing campaigns and key beats that align with product target markets.
• Conduct market research to identify target audiences and refine game positioning.
• Maintain and evolve the game’s brand identity.
• Collaborate on game development to enhance user experience and engagement.
• Oversee marketing approvals and explore partnership opportunities.
• Manage the creation of promotional assets and execute marketing strategies.
• Analyse campaign results and user feedback, reporting insights to the team.
• Coordinate marketing calendars, community management, and work with User Acquisition teams.

• Permanent full-time position
• 38 hours per week
• Salary $73,150 to $80,000 per year plus superannuation

What you will be doing:

• Supervision, support and training of Reservations Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Implementing and reviewing revenue strategies, including rate and inventory management.
• Work closely with property Director of Revenue, Director of Conference and Events, Director of Sales and Marketing and regional teams on all aspects of revenue maximization across all distribution channels in Rooms, Conferencing and Food and Beverage.
• Ensuring compliance with occupational health and safety regulations.
• Coordinate bookings at the hotel, attempting to fulfil client requests and special needs where possible
• Directing and overseeing both FIT and Groups reservations activities, ensuring all guests details are entered correctly and guests' privacy are protected
• Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
• Ensuring operational efficiency within Reservation and Front Office team
• Providing direction and feedback to team members and assisting with recruitment
• Managing, motivating and developing staff providing customer services
• Planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
• Liaising with other organisational units, service agents and customers to identify and respond to customer expectations

About the job…

As Guest Experience Team Leader, you will report to the Guest Welcome Manager and will lead by example, providing operational support and inspiring the Front Office Team to deliver a warm and personalised hospitality to each and every guest, upholding our Novotel and Accor brand standards.  This is a permanent full time position, 38 hours per week.

Key responsibilities:

• Assist the Front Office Leadership team in the smoothly and efficient Front Office operations of the Hotel
• Working alongside the team. Proactively handling guest complaints and requests professionally and efficiently
• Train and direct the team to provide exceptional guest service at all times
• Always uphold a positive, can-do energy pertaining to guest and workplace challenges
• Provide a structured and consistent onboarding and training experience for Front Office team members
• Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the properties facilities and rooms.

We are seeking a highly skilled and motivated Digital Trading and Investment Manager who can lead a team while being hands-on with trading across Social, Search, and Programmatic media. This role requires a combination of tactical expertise in campaign execution and strategic thinking, particularly in driving margin and profitability management. You will manage digital media investments and oversee a team of three traders, ensuring that every campaign not only meets performance KPIs but also delivers strong commercial outcomes. This position suits someone who is ready to progress toward a Head of Trading and Investment role in the future, with a clear focus on commercial optimisation and team leadership.

The key responsibilities of this role are:

• Oversee and actively manage digital trading across key platforms (Social, Search, Programmatic) to ensure optimal media investment, profitability, and campaign performance.
• Lead a team of three digital traders, focusing on professional development and the implementation of best practices.  
• Develop and execute digital trading strategies that align with both client objectives and internal profitability targets.
• Negotiate with media suppliers to secure the best pricing, added value, and ensure margins are optimised for agency profitability.
• Analyse and optimise campaigns based on performance data to maximize return on investment (ROI) and contribution to agency margin.
• Innovate within the trading function by adopting new tools, platforms, and processes to maintain a competitive edge while enhancing profitability.
• Stay updated on industry trends, new technologies, and analytics to continuously improve trading outcomes.
• Cultivate relationships with media owners, platforms, and vendors to ensure advantageous deals that benefit client outcomes and agency margins.
• Provide detailed reports and insights on campaign performance, investment outcomes, and profitability to senior leadership and clients.
• Collaborate with the broader trading and investment teams to influence agency-wide strategies, particularly focusing on digital media’s contribution to overall profitability.

Skills and experience required for this job are:

• Proven experience in digital media trading (Social, Search, and Programmatic).
• Leadership ability, developing and managing teams in a high-performance environment.
• Strong commercial acumen.
• Analytical and data-driven mindset, with expertise in optimising media investments to achieve both performance and profitability goals.
• Ability to manage multiple campaigns and deadlines in a fast-paced environment.  
• Excellent communication skills, capable of engaging with senior stakeholders and presenting complex data in a clear and actionable manner.
• Forward-thinking, with a passion for leveraging new tools and strategies to improve trading efficiency and profitability.
• Ambition to grow into a senior leadership role, with a clear focus on the financial success of the agency.

Preferred experience:

• 2+ years’ experience working in an agency environment, managing multiple accounts while ensuring campaign profitability.
• Familiarity with media trading platforms, programmatic technologies, and tools that support margin optimisation.
• A track record of delivering cost-efficient media buys that enhance both client outcomes and agency profitability.

We offer:

• A collaborative, innovative work environment that encourages creativity and growth.
• Opportunities to work with high-profile clients and cutting-edge media technologies.
• Career development and training opportunities.
• A supportive team that values your contributions and invests in your success.
• A competitive salary and benefits package, including flexible work arrangements.