Total 3,884 Manager job vacancies in pullman melbourne on the park wellington parade east melbourne

The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Team Summary

Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers –consumers, businesses, large corporations, and governments - to pay or be paid.  The Account Management function is part of a broader dedicated multi-disciplined team tasked with supporting and growing one of Visa’s most important clients.  Our objective is to align our client’s goals with those of Visa for the benefit of the customer and for our respective businesses. 

The Account Management team is accountable for the client relationship, serving as the face of the partnership into the client and on behalf of the client back into Visa. In concert with the client and internal key stakeholders, we develop and execute on our joint strategy and annual investment plans.

Position Summary

This key position is a member of the client account team dedicated to one of Visa Australia’s largest and most important clients. The role is responsible for excellence in Visa’s overall service delivery with the client across portfolio management and customer engagement campaigns, portfolio data insights, as well as supporting the execution and implementation of our jointly agreed product and service initiatives. The role requires card issuing portfolio management experience as well as strong data, communication and program sponsorship expertise, underpinned by a solid knowledge of the payments industry and international payment networks.  The role will report to the head of the client partnership at Visa and will work collaboratively with the Visa and client teams.

Responsibilities

• Facilitate regular client portfolio reviews including agenda development and data insights/analysis.
• Manage, and drive when needed, the communication of service delivery activities between the client and Visa.
• Use data reporting tools to monitor portfolio performance and support the client to self-service through the Visa Analytics Platform.
• Manage the execution of Visa Loyalty Platform Services (VLPS) facilitated Issuer campaigns for the client, this involves being the conduit between the client and the VLPS team to ensure successful campaign delivery.
• Manage payment volume forecasting and alignment of the regular portfolio-level forecast with the client. Understand and resolve any misalignment.
• Ensure team compliance with internal client relationship management processes, procedures, and tools.

Why this is important to Visa and its Partnership

Visa is a network of networks that serves at the core of digitization, movement of money and data, and the success of local economies and global commerce. Financial Institutions play a critical role in Visa’s global open payments ecosystem. This role of Senior Manager Client Operations, for one of Visa’s largest and most important clients, is critical to ensuring the success of our client and Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Project manager to oversee construction works on-site to include managing stakeholders, schedule, risk, safety, quality, communications etc.
• Support lead project manager in other project deliverables.
• Coordinate with contractors, consultants and other key stakeholders of the project
• Lead and manage complex projects and programs as the key client interface
• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project safety and environmental requirements
• Managing project timelines, risks and reporting
• Managing project budgets and advising on options to keep budget on track
• Chairing project/site meetings with clients, consultants and contractors 
• Being engaged with marketing and business development initiatives
• Co-ordinating vendor scope with overall project delivery.

As part of our wider Real Estate Management division, you will manage key relationships with tenants and service providers, whilst also making recommendations to improve the environmental performance of our clients’ assets. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

Other key accountabilities include:

• Ensuring building compliance and driving initiatives on engineering standards across the business
• Managing the presentation and day-to-day operations of allocated properties, including security, maintenance and safety
• Manage the approved OPEX and CAPEX budgets
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues
• Reviewing the monthly operating expenditure against budget
• Working with Property Managers to produce monthly client reports as required
• Ensuring all planned preventative maintenance is executed in accordance with schedules

As the Sales Manager for Montu brands, you will lead the medical sales team, ensuring success for prescribing partners and clinic groups. This role is pivotal in driving sales and commercial uptake of Montu brands.

Key Responsibilities:

Strategic Planning

• Lead and inspire Key Account Managers to achieve ambitious KPIs and commercial success.
• Provide guidance and mentorship, fostering a collaborative, high-performance culture.
• Develop and implement cutting-edge sales strategies that align with our company's vision.
• Build and lead a high-performing team with clear direction and support.
• Empower your team through mentorship, coaching, and professional development.

Commercial and Sales Performance

• Spearhead commercial growth by setting and achieving ambitious sales targets.
• Collaborate with cross-functional teams to meet partner needs and support business goals.
• Tailor product presentations to the unique needs of our prescribing partners.

Data Analysis and Reporting

• Conduct thorough market analysis to spot key growth opportunities.
• Keep the pulse on account progress, sales activities, and customer feedback.
• Monitor and report on team performance, ensuring we exceed our targets.

• Join a market leading Fund
• Highly collegiate and engaged team
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As a senior leader within Rest's member division, your role as the Head of Relationship Management – South, will involve overseeing the strategic direction and operational management of the Southern Relationships Management team.

You will work closely with the Head of Relationship Management – North to support Rest's efforts in retaining and expanding our existing client portfolio by delivering world-class, strategic account management services to employers and members.

Your exceptional leadership skills will ensure team members consistently exceed client expectations, foster positive word-of-mouth, and increase referrals.

Reporting to the General Manager of Workplace Super, you will hold a crucial position as a Rest ambassador in the external market.

At Rest, our purpose is to create super our members love, and our mission is to make super simple. Your role is critical in achieving this.

• Lead the Account Management team (Southern) in cultivating strong relationships with key employers and stakeholders. This includes positioning Rest's products and services to deepen relationships, enhance member retention, increase awareness of Rest's offerings, and expand market share
• Lead the Relationship Management Team (Southern) in building strong relationships with key employers and stakeholders to promote Rest's products and services, deepen relationships, enhance member retention, increase awareness of Rest's offerings, and expand market share.
• Develop and execute go-to-market strategies to ensure the successful adoption of Rest's products and services while maintaining high client satisfaction.
• Develop a comprehensive understanding of our employer client portfolio to support employer retention and consistently executing opportunities.
• Establish strong, long-term commercial relationships with our existing employers at the Executive level while identifying and pursuing new business development opportunities within the portfolio.
• Advocate for the voice of the customer (employer and member via an employer) within Rest and contribute to shaping employer and member value propositions that exceed expectations.
• Design and implement client strategies to optimise member engagement and meet MBFI obligations.
• Deliver engaging presentations and seminars to diverse audiences, both in person and virtually.
• Empower the team to drive continuous improvement initiatives and system adoption, optimising strategic outcomes and enhancing the employer experience.
• Promote the use of customer relationship management (CRM) systems and facilitate seamless transitions to new or related systems.
• Lead and inspire the team, fostering a culture aligned with Rest's values while promoting engagement and capability development.
• Collaborate with internal teams to ensure coordinated service delivery and alignment with strategic objectives.
• Drive a high-performance culture to ensure consistent achievement of team and individual key performance indicators (KPIs).
• Stay current on the workplace superannuation landscape and collaborate with the Member Team to develop strategies that meet or exceed market standards.
• Contribute to the broader Workplace Super leadership team by sharing market insights and leveraging data analytics to identify growth and innovation opportunities.
• Regularly report on overall business performance and represent the team in internal Senior Leadership Team (SLT) or Executive Leadership Team (ELT) forums as required.