Total 7,361 Manager job vacancies in nsw sydney eastern sydney

The Manager, Claims Operational Risk will lead delivery of day-to-day operational risk management across claims. 

The role is responsible for executing the Line 1 risk management framework, including but not limited to, RCSA actions & controls, control assurance & testing, identification and tracking of Incidents, Risk Committee oversight and reporting, along with relevant risk-based reporting & analytics. 

This role will also be involved in supporting the business to satisfy their responsibilities in complying with TAL risk frameworks and processes.  In addition, this role will contribute to the analysis and implementation of various identified risk & compliance initiatives.

As Office and Travel Manager, your focus will be to create an exceptional and meaningful overall office experience through high level colleague and customer service. You are the brand ambassador utilizing H&M Values, Fashion and Sustainability in everything you do. 

You will support in creating and maintaining a positive work environment and colleague experience by driving a culture of engagement across our offices and providing outstanding customer services to office colleagues. If you excel in communication, thrive in a fast-paced environment, and are committed to enhancing workplace productivity, then apply now to join H&M!

Key responsibilities:

• Regularly review and achieve best possible terms and conditions with suppliers
• Ensure optimal presentation standards are maintained across the Office Environment, including Reception, Kitchen, Meeting Rooms
• Contributor in the Social Committee, supporting internal events
• Purchasing and maintaining Office Supplies, Catering, Stationery and or Equipment.
• Work closely with Functions to coordinate the Induction of new team members in SO. This includes first day routines and tours. For overseas expats, this will include providing their welcome pack and supporting with some onboarding processes
• Regularly maintain and ensure all centralised tools are being utilized and updated as required including; Weekly movements, SO Phone contact list etc. and follow up where necessary
• Proactively liaise with all functions in order to support and facilitate internal and external events

Strategic Oversight and Planning: 

• Own and lead the creation, build, and delivery of marketing automation projects. 
• Drive the strategic direction for customer journey initiatives, ensuring alignment with business objectives and customer relevance. 
• Drive and measure commercial impact from Journey initiatives. 
• Develop and implement new strategies to optimise customer journeys and enhance the overall customer experience. 

Team Leadership: 

• Oversee and manage a team of three email marketing specialists, providing guidance, mentorship, and professional development. 
• Foster a collaborative and high-performing team environment, encouraging innovation and continuous improvement. 
• Ensure timely and successful delivery of all CRM automation projects, meeting quality and performance standards. 

Content and Communication Strategy: 

• Develop and execute industry-leading, highly personalised customer lifecycle journeys and campaigns. 
• Drive the strategic direction for on and off-platform communications, including email, SMS, push notifications, and other integrated channels. 
• Take an active role in the personalisation strategy, ensuring communications are tailored to individual customer needs and preferences. 
• Proactively engage in the Newsroom rhythm, identifying opportunities to update and enhance journeys leveraging updated content.  

CRM and Marketing Automation: 

• Manage and execute all aspects of the Salesforce Marketing Cloud CRM, including data governance, designing and building complex marketing automation workflows. 
• Continuously evaluate and optimise CRM workflows and automations to improve efficiency and effectiveness. 

Data Analysis and Optimisation: 

• Use data and various reporting platforms to analyse and understand the outcomes of journey activities, continuously optimising to improve results. 
• Define segmentation criteria for batch and trigger emails/SMS campaigns and conduct A/B testing to identify best practices. 
• Create data extensions using SQL scripts and ensure accurate database management. 

Cross-Functional Collaboration: 

• Collaborate with cross-functional partners in Product, Design, Engineering, and Distribution to develop page templates and components that are on-brand. 
• Work closely with Sales teams on telephony campaigns and other customer engagement initiatives. 
• Guide and teach the business on automation best practices and options based upon measurement experience and frameworks. 

Governance and Compliance: 

• Own the development of a content governance system, maintaining and optimising older web journeys for continued relevance and performance. 
• Ensure that all journey content is accurate, consistent, and on-brand, maintaining a distinctive tone of voice for both Lendi and Aussie brands. 
• Ensure compliance with all relevant regulations and best practices in email marketing and customer communications. 

As Senior Manager, Sales Content & Enablement, you’ll play a leading role in our sales efforts - enabling our sales and account management teams to win with narratives, insights, sales content and training. You will own the development of the Afterpay B2B positioning and value proposition, produce a suite of sales content to empower our sales teams, and create compelling B2B brand storytelling. The challenge in front of you is to convince merchant partners  “why Afterpay” at every step of the sales and account management process. You will bring a strong story-telling capability to craft narratives and materials for merchant partners from SMB to Enterprise scale. 

• Value proposition: own the Afterpay merchant value proposition, and the development of merchant-focused messaging programs to support its use across sales, account management and B2B marketing channels

• Sales narratives: work with sales leaders to develop a deep understanding of the sales process, and develop narratives and sales content materials to effectively position the Afterpay proposition, differentiate our offering and overcome objections

• Sales content: own the creation of sales materials across a range of formats, and for a range of channels. Partner with sales, account management, B2B marketing, product to align enablement programs to business objectives, ensure consistent messaging, and address gaps

• Insights: partner with data science, insights, research and strategy teams to develop compelling insights and proof points that demonstrate the positive impact of Afterpay on merchant partners

• Product narratives: ensure strong positioning and messaging of the Afterpay product suite to merchants

• Partner with B2B marketing to support account based marketing initiatives. Partner with sales to build account-specific messaging strategies for Enterprise deal cycles

• Collaborate on the production of case studies and testimonials that highlight the success of Afterpay partners

• Tools and training: own the deployment of our sales content platform, ensuring maintenance of sales materials and the adoption of best-in-class enablement tools

• Measure Impact: track and analyse the effectiveness of enablement programs and initiatives, using data to assess performance and make data-driven recommendations for improvements

As an Enablement Business Partner (EBP) for ServiceNow sales enablement, you will be responsible for establishing close business working relationship with the key sales leadership, stakeholders and the GTM teams in Australia and New Zealand (ANZ). You will also work closely with your ANZ functional leads such as sales Operations, HR, Marketing to align the enablement to the business goals and objectives.

By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake (including budgetary requirements) to the global role excellence teams. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine the key success criteria and how it may be tracked or measured in agreement with the stakeholders. You are also expected to be proactive in identifying the business enablement needs through the understanding of business data such as pipeline dashboards, reps’ performance dashboards etc.

The role will utilize your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business. The ideal candidate should have excellent understanding on the enterprise sales motion and has a track record of managing medium to large programs, working in cross-functional project teams, documenting strong communication, and demonstrating key stakeholder engagement and organisational management.

Primary Responsibilities

· Partner with Sales, Sales Dev, and Specialists leaders to determine their requirements and facilitate enablement programs that will drive the business impact.

· Develop a quarterly enablement plan (QEP) for assignments (programs or training) for execution to the different seller roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the sales enablement plan that maps to the area’s priorities and strategies.

· Provide enablement collaboration to align sales enablement with the NowSell methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.

· Provide area enablement plan that will land the global enablement initiatives in the region.

· Manage the regional calendar of sales enablement events, on-demand modules, and quarterly assignments to the learners.

· Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.

· Be the subject matter expert and act as trusted advisor to the business leaders for their the GTM teams’ enablement.

About Ofload and our mission 

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. 

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

About the Role

The Senior Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities with major Australian freight customers, establishing strategic partnerships, and building strong relationships with key stakeholders. They will report directly to the Head of Sales and work closely with the broader Commercial team, including Marketing, and Analytics to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll Do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies, in line with company and team goals (OKRs), to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their freight requirements and providing tailored solutions.
• Collaborate with the broader Commercial team to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets and underlying goals (OKRs).
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager
• Strong understanding of the Australian logistics - and specifically road freight - market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

As an Ofload team member, you'll enjoy:

• Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
• Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.

About the Opportunity:

As the Senior National Program Manager, you will lead client service and manage the field and operations teams and be primarily responsible in ensuring Best in Class Planning and performance across all client programs, through on-going evolution of processes, capability and efficiencies in line with client and retail requirements.

The Senior National Program Manager will be responsible for building strong foundations with key stakeholders to foster a win-win outcome. While leading a field team you will drive Best in Class Planning and Execution of the client program, superior client service, on-going evolution of processes, capability and efficiencies in line with client and retail requirements. As the strategic lead you will provide direction to the field team, making informed decisions that will develop and improve retail activations. 

This role suits someone you can juggle conflicting priorities and meet client deadlines while leading the team with a tenacious and adaptable attitude to anticipate both our business and the client’s needs.

Benefits:

• An attractive total salary package is on offer
• Autonomous role with comprehensive training and support
• Hybrid – work from the office and home!
• A day off on your Birthday!
• The chance to work with a global FMCG business 
• Great company culture with individual professional development pathways

About You:

• Sales / team management experience
• Marketing / management qualifications desirable
• Prior experience in account service or related industry
• Field experience and a solid understanding of field management activities
• Advanced computer skills (excel, word, etc) and Internet Access
• Tertiary qualifications preferred but not essential
• Experience in financial management
• High level of written and oral communication skills

Are you ready for a new challenge?

If you think you can take this role and make it your own, apply now! 

We look forward to seeing your application and discussing this exciting position further.