Total 17 Manager job vacancies in client site aus qld brisbane level 2 527 535 south pine road everton park

Key responsibilities: 

We’re looking for our technology leader to take the business into the next era. Rapid product and sales growth awaits us after a strong, stable period of delivery. 

We’re small and agile. Our leaders present solutions, seek buy in, whilst getting involved and ensuring execution. 

In the code 

• As a growing business, everyone gets stuck in, so we’d expect that this role will get their hands dirty, whilst managing the team, keeping a handle across different teams, projects and priorities. 

Managing and mentoring 

• As a manager for our software engineers, integrations team, QAs and technical writer you’ll be responsible for ensuring the team has what they need to succeed (context, direction, coaching and more). A key facet of the role will be building relationships with stakeholders, ensuring that you build upon those as it’s served the business so well in continuity and scaling. 

The team 

• Currently made up of six .NET engineers, one mobile flutter engineer, 2 QAs, and 2 integrations team members. This is augmented by offshore project teams (currently 2 teams).  As the manager of these teams you’ll need to balance the output, provide clarity on delivery timeframes for the business and look at ways to optimise our delivery across multiple products. We’re also hiring to keep up with an accelerated volume of change currently underway and coming in 2025. You’ll also have a dotted line managing Infrastructure to ensure the engineering team are set-up for success. 

We currently have a transformation re-platforming project as well as a new product underway both working with separate offshore teams. In addition to this we have a maintenance team who are delivering features, integrations and resolving bugs. We’re hiring for software engineers, business analysts and QA to expedite our currently delivery and build out the teams’ capabilities. 

We’re after a leader who wants to own the technical realm and have a say in product, someone who will still outperform all but the most senior individual contributors. Worked in SaaS, managed teams and what comes with that – from leading change management, prioritizing work with the GM, articulating product and technical roadmaps, velocity reporting, people management and resolving challenges. 

What we’re looking for: 

• Management: You’ve got a good handle on managing different personalities. You challenge the status quo and aren’t a yes person – you can coach, but also direct to hit deadlines and work with stakeholders 

• Project management: Have a strong grasp of managing a roadmap and timelines, communicating effectively and delivering to agreed deadlines so set the business up for successful growth 

• Tech: Passionate about tech, confident with data, databases, and coding languages. You are ready to work with many integration patterns and collaborate on infrastructure requirements. 

• Solution Design: You can collaborate with the team to help them architect solutions, guiding when necessary and encouraging input from the team.  

• Technical Requirements: Detailed technical requirements are your second nature. You can coordinate between product and engineering domains to ensure your team and stakeholders are aligned. 

• Scaling: You’re comfortable running multiple projects, managing a wide ranging team of different personalities and skills and can present/communicate strong timelines which are realistic and achievable to enable the Sales function to scale effectively around new product development 

Why you will love this role: 

• The opportunity to make a difference: we are not a large company tied down by bureaucracy, you can implement work quickly and see results 

• Own your role and the team’s execution: You’ll partner with the GM, product and support to understand the landscape and where efforts are needed. You’ll take that direction to scope and provide excellent detail for engineering to quickly deliver 

• Lots of opportunity to learn and grow:  You will be working with Transvirtual subject matter experts to ensure you can make an immediate impact. They are also very open to ideas and new initiatives that you come up with.   

• Friendly, hybrid international team: we are a fun team, headquartered in Australia, but also spread across the globe. You will get the chance to collaborate with multiple teams who are all inclusive and open. 

Essential Skills / qualifications: 

• 7+ years in C#,.NET and SQL (MSSQL preferred) development with extensive knowledge of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations 

• Demonstrable management of a team 

• Experience in multiple infrastructure set-ups, both cloud and dedicated 

• Excellent written and verbal communication skills for team management and board level presentations 

• Have a relevant tertiary qualification 

Desired skills 

• Have exposure to different working methodologies in multiple teams to understand how to flex process to maintain focus on goals 

• Worked in a Logistics (TMS/WMS), SaaS or Technology focused business 

• Hybrid database environment 

• Cyber-Sec governance, familiar with ISO-27001 and including OWASP frameworks included into development 

• Used ITIL or similar to manage incident processes 

The Process 

• Meet with our GM and some of the team, complete a technical test and a final meeting with a Representative from our board 

About Transvirtual: 

We’re a modern SaaS business delivering logistics solutions. Our founder’s family history is steeped in transport giving Transvirtual a unique competitive advantage which has seen the business grow from strength to strength. The business received its first outside investment three years ago and has grown significantly, including growing our product set from its core of a Transport Management System (TMS) to launching in the US and expanding to offering a Warehouse Management System (WMS). 

Being a distributed business we work really hard to connect the team ensuring visibility of business strategy, sharing OKRs and hosting company wide retros. We challenge each other to be the best and ensure we seek & provide regular feedback to maintain a positive and enjoyable workplace. 

Our team is comprised of Technology, Logistics and Growth experts and if you’re excited by the opportunity, we’d love to hear from you. 

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

We are seeking an enthusiastic and detail-oriented Assistant Outlets Manager to join our prestigious food and beverage team in Sofitel Brisbane Central. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Bistro Suzette, our elegant lobby bar, Cuvee and our In-Room Dining & Mini Bar services.

• Assist in overseeing daily operations of multiple food and beverage outlets
• Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
• Supervise and support staff, ensuring adherence to service standards and company policies
• Collaborate with other hotel departments to strategise on new product and service offerings
• Handle guest inquiries, requests, and complaints professionally and efficiently
• Conduct regular staff training sessions to enhance skills and product knowledge
• Ensure compliance with health, safety, and hygiene regulations
• Assist in organising and executing special events and promotions
• Maintain excellent relationships with vendors and suppliers.

The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.

Main responsibilities include:

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
• Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
• Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients

Minor Hotels is seeking a talented and experienced PR & Communications Manager for a 12-month maternity leave coverage role, based in the Brisbane CBD and commencing in February 2025. 

This national position offers the chance to shape the public image of a leading hospitality group with over 65 properties across Australia and New Zealand—and growing. You will play a critical role in driving public relations initiatives that effectively communicate our brand and reputation to external audiences. 

In this dynamic role, you’ll collaborate with cross-functional teams and a PR agency to craft compelling narratives, elevate brand visibility, and manage strategic media relations. Reporting to the Director of Marketing Communications, you’ll be at the forefront of initiatives that align with company objectives, including influencer partnerships, media engagement, and crisis communications. 

Key Responsibilities Include: 

• Develop and execute strategic multi-channel communication strategies to support business goals and enhance brand awareness.
• Build and maintain strong relationships with media outlets, journalists, and influencers, securing media coverage through proactive collaboration with the PR agency. 
• Create and implement crisis communication plans, acting as the point of contact to ensure consistent, accurate messaging during crises. 
• Oversee partnerships with influencers to amplify brand messaging, managing campaign execution and measuring ROI. 
• Develop compelling press materials, review public statements for alignment with brand voice, and manage the Oaks Hotels, Resorts & Suites LinkedIn page. 
• Identify and lead participation in industry awards, coordinating submissions to enhance brand credibility and visibility. 
• Collaborate with internal stakeholders and leadership, positioning company spokespeople as thought leaders on industry topics. 
• Organise and manage media events, product launches, and other PR-related activities to strengthen brand visibility. 
• Set KPIs for PR initiatives, analyse results, and provide performance reports to showcase impact and ROI. 
• Oversee the communications budget, ensuring cost-effective solutions and alignment with strategic goals. 

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

As Night Duty Manager, you will be responsible for overseeing all operations during the night shift, ensuring the smooth running of the hotel and creating a safe, sound and exceptional guest journey from night until morning.

Your Primary duties & responsibilities include:

• Manager on duty for the hotel, including check-ins, check outs and guest enquiries
• Perform night audit functions, ensuring proper balancing of hotel revenues in rooms and food & beverage
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night

First Focus, Australia's best national Managed Service Provider, is seeking a people focused Branch Manager/HR Generalist, on a full-time basis at our office in the Brisbane CBD. The ideal candidate will have experience working as an office manager or Executive Assistant in a professional services environment with some HR responsibility

About the role

This role revolves around people and has two main parts. First, you will be responsible for the office environment in our Brisbane branch, driving employee engagement and being an ambassador of the First Focus values! And then you will support people managers across our national business, assisting with coordination in areas such as compliance, performance management and training.

Reporting to our Chief People Officer, you will maintain an exceptional culture and working environment in our Brisbane CBD office and ensure that the office runs smoothly and efficiently. You will build strong personal relationships with every member of the Queensland team and be the eyes, ears, hands and feet of the People function in Queensland.

In addition, there will be opportunities to get involved in number of different people functions across the organisation including training, onboarding, performance, employee relations and compliance. As the role develops, creating and delivering training, implementing new employee benefits, coordinating areas of compliance and contributing to outstanding teamwide communication may all come into the scope of this role.

Key Responsibilities

• Maintain high levels of happiness and employee engagement in our Brisbane office
• Day to day management of office facilities, vendors and equipment
• Be the ‘feet on the ground’ for people managers with remote employees in Brisbane
• Provide an exceptional experience for new employees joining our Brisbane team through organic or acquisitive growth
• Prepare training content and/or deliver training to various teams across the organisation
• Assist people managers by coordinating documentation and compliance in areas like employee relations, compliance and performance
• Administer applications and systems including our LMS, employee engagement software and performance management system
• Form part of a broader team of Branch Managers overseeing employee engagement across Australia, New Zealand and the Philippines

• Office management experience, ideally in a professional services environment

• Highly developed emotional intelligence and a passion for people
• Strong administrative skills and attention to detail
• Excellent communication and facilitation skills
• A warm personality and a great sense of humor!
• A genuine alignment with the First Focus values - don't apply until you have checked these out on the About Us page of the First Focus website because these values matter to us!
• Experience across other HR functions would be advantageous

• Up to $110k FTE.
• A dedicated training day every month
• Multiple opportunities for personal and professional development
• Option of a subsidised Tesla company car as part of your salary package
• Inter-office travel program to work from other offices and locations
• Free access to our EAP, including 1:1 coaching sessions from qualified psychologists or counsellors
• Volunteer days and the ability to get involved in our ‘ Make A Difference’ Council
• Company profit share for all employees with 2 years tenure or greater
• Regular social events, and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Are you a results-driven professional with a passion for sales, relationship management, and driving business growth? Bosch Oceania is seeking a dynamic Regional Sales Manager to cover the Queensland, Western Australia, and Northern Territory regions. This role offers an exciting opportunity to make a meaningful impact in robotics, automation, and manufacturing solutions. This is a Maximum term (2 Years) full-time opportunity, it will be a home-office based role which will require regular regional and domestic travel, and occasional international travel.

As a Regional Sales Manager, you will:

• Proactively seek out and develop new regional business opportunities by effectively communicating the value proposition of BAMS to current and potential customers.
• Coordinating marketing and advertising activities across Queensland, Western Australia, and the Northern Territory.
• Facilitating regular discussions, meetings, and conferences with BAMS customers.
• Representing BAMS at exhibitions and conferences.
• Partnering with customers to understand their commercial and technical requirements and assist in creating tailored solution concepts.
• Performing market analysis, benchmarking, and support BAMS offerings while maintaining a competitive edge.
• Managing the end-to-end customer-facing sales process, including marketing and sales strategy, lead generation, enquiry handling, oversee project execution, and post-service follow-up.
• Fostering effective communication and collaboration with BAMS teams to ensure alignment and seamless execution of customer projects.
• Identifying cross-selling opportunities.
• Regularly update the CRM system with accurate and timely information on sales activities, customer interactions, and leads.
• Collaborating with divisional partners and sales support teams to maximize market engagement.

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (TMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

The role:

In this newly created role, you will drive our acquisition focus in the Australian and New Zealand market for our industry leading Transport Management System (TMS). It is focussed on primarily new business development, with a focus on spending time across ANZ visiting prospects to boost engagement by establishing relationships.

Established over 18 years ago, Transvirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies across Australia and New Zealand. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure. As a business development leader, it is expected you will be relentless on the phone, building a pipeline of opportunity to see clients in person to secure their business.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount..  

In support of your efforts, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark.    

Your key stakeholders will be our Head of Sales and General Manager.

Why you will love this role:

• Become a sales leader in a growing market: We have a growing list of customers in the Australian and New Zealand markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly.
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business.
• The team is built on accountability and trust: we have built our foundations on a ‘Charter of Culture’ to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role.
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers.
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and find key buying habits of prospects.
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of company’s (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

We are seeking a Junior Customer Success Manager to join our growing team in Australia. This role is perfect for someone who thrives on driving sales growth, identifying expansion opportunities, and delivering measurable customer outcomes. If you’re focused on maximising revenue potential and contributing directly to business growth, we want to hear from you.

Responsibilities

• The primary focus of this role is to drive customer revenue growth by generating expansion opportunities.
• Be accountable for customer retention and proactively mitigate churn risks.
• Take ownership of key accounts that require high-touch engagement.
• Identify and explore opportunities to upsell and expand the usage of new features.
• Monitor customer health and proactively address risks with mitigation plans.
• Collaborate with internal ShiftCare teams to support product adoption and successful renewals.
• Effectively resolve customer questions which may include product training sessions.
• Share best practices with colleagues to continuously improve processes and outcomes.

Who are you?

• 3+ years of experience in customer success or client-focused account management, preferably within a SaaS business.
• Strong commercial acumen to create outcomes that balance business goals with customer needs.
• A strong track record of meeting and exceeding customer revenue and retention targets.
• Exceptional written and verbal communication skills, including presenting strategies and solutions effectively.
• Solid understanding of business operations, with strengths in sales, problem-solving, and issue resolution.
• Highly organised, detail-oriented, and skilled at prioritising tasks to deliver results.
• Self-motivated, confident, and a collaborative team player.
• Adaptable and capable of thriving in a fast-paced, dynamic environment.
• A demonstrated desire to learn and continuously improve.
• Experience with SaaS platforms or familiarity with care services is a significant advantage.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

We have great opportunity for a National Safety Manager – Parks and Resorts to join the NRMA Group Safety Team to lead strategic and operational safety activities across the NRMA Parks and Resorts portfolio.  This position will provide expert guidance across to support parks and resorts to manage adherence to our ISO certified safety management system ensuring we provide best practice solutions to keep our employees, members and guests safe.

This is a leadership role with the opportunity to shape and promote a holistic safety culture, manage risk controls and assurance programs and deliver programs and education to promote mentally healthy workplaces

A key deliverable includes the development, implementation and continuous improvement of procedures and systems to ensure compliance and best practice and based off the NRMA Group Safety Management System. The role will also undertake various project work such as the preparation of reports and submissions including tenders, planning approvals, technical reviews, external reporting and other corporate reports prepared on behalf of NRMA Parks and Resorts

What You'll Bring

• Minimum of 5 years' WHS, Compliance and Risk Management desirable experience
• Experience in the holiday park or hospitality industry desirable but not essential
• Experience in managing critical risks in relation to employee and customer safety
• Experience in developing and implementing Safety management systems
• Application and knowledge of relevant WSH legislation, regulations, codes of practice & standards, risk management and compliance, particularly in relation to caravan parks
• Interpretation and implementation of policies, procedures, operational plans and contracts Experience in conducting workplace audits and risk management
• Skilled in building stakeholder engagement and fostering relationships with operational teams and Senior Leaders
• Highly developed analytical and written communication skills and ability to write technical reports and corporate submissions at an executive level
• Experience in developing & conducting training and induction as well as the training and motivating managers to achieve their contractual obligations in relation to WHSE and compliance
• Must be able to travel frequently both locally and interstate
• Excellent interpersonal skills with the ability to negotiate and communicate effectively both verbally and in writing
• Sound organisation skills with the ability to plan and deliver outcomes within agreed timeframes
• High level problem solving and analytical skills with the ability to prepare complex technical advice and recommendations

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Due to significant growth and ongoing delivery success with our clients, Turner & Townsend's Cost Management division is recruiting for a MEP Senior Cost Manager in Brisbane. Working within friendly, professional and highly successful teams and reporting to the relevant regional Director, you will work across various projects including Defence, Health and Commercial.

• Leading the team to delivery MEP services for the life of the project from feasibility cost planning to agreement of final account.
• Manage and develop our team to deliver our MEP services.
• Lead MEP bid opportunities.
• Working with the Queensland Director to continue to grow our MEP cost management opportunities.
• Assisting on feasibility studies and writing procurement reports.
• Estimating and cost planning to include producing and presenting the final cost plan to internal & external clients.
• Dealing effectively with post contract cost variances and the change control processes.

We have an opportunity for you to join our Front Office team as Duty Manager on a full-time basis. Reporting to our Front Office Manager, the Duty Manager will manage the Front Office operations across reception, guest relations, and reservations during your shift, while creating memorable and unique experiences for the guests visiting the Hotel.

In this role you will:

• Ensuring the smooth day-to-day running of the hotel, maintaining our reputation as a market leader in individualised customer focused service in the hotel locality.
• Ensure the hotel meets or exceeds its key performance indicators (KPIs) related to RPS, NPS, Loyalty, and room upselling.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Monitor all Very Important People (VIP’s), special guests and their requests to and their needs are met and loyalty is maintained.