We are seeking an enthusiastic and detail-oriented Assistant Outlets Manager to join our prestigious food and beverage team in Sofitel Brisbane Central. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Bistro Suzette, our elegant lobby bar, Cuvee and our In-Room Dining & Mini Bar services.
- Assist in overseeing daily operations of multiple food and beverage outlets
- Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
- Supervise and support staff, ensuring adherence to service standards and company policies
- Collaborate with other hotel departments to strategise on new product and service offerings
- Handle guest inquiries, requests, and complaints professionally and efficiently
- Conduct regular staff training sessions to enhance skills and product knowledge
- Ensure compliance with health, safety, and hygiene regulations
- Assist in organising and executing special events and promotions
- Maintain excellent relationships with vendors and suppliers.
