The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.
Main responsibilities include:
- Organisation of secured conference & events business, from point of event confirmation through to post event follow up
- Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
- Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
- Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
- Develop successful professional relationships with clients and maintain effective and timely communication
- Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
- Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
- Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
- Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
