Total 4,144 Senior Executive job vacancies in qld regional south west qld

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

Our team

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Intelligent Workspace team, who support each other working collaboratively across locations. The Mobility Services team helps companies by supporting their environments day to day and recommending best practices to follow and implement. The team designs, builds and supports solutions end to end allowing our customers to switch to modern managed solutions and support them along the way in conjunction with other Datacom groups

About the Role

Join us in this key Senior Mobility Engineer role where you will manage the day-to-day operations our client's EMM systems. You will problem-solve technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative. As a Senior Mobility Engineer you will lead and manage the day-to-day operations of the Customers EMM systems with minimal direction; and you will have a focus on ensuring an exceptional customer experience to Datacom’s EMM customer base

*** This role requires Australian Citizenship and Eligibility to obtain a NV1 Clearance ***

What you’ll do

As Senior Mobility Engineer, you will be responsible for but not limited to:

• Escalation point of contact for customers and team members
• Using tools and processes to deliver services to customers in accordance with SLAs
• Creation of design documents (HLD, DDD and LLD)
• Build customer environment using Microsoft Endpoint Manager (Intune)
• Build customer environment using VMware WS1
• Provide technical leadership for major incidents
• Ensure all tickets are up to date with detailed descriptions of actions taken and information in a timely manner
• Ensure all systems are built to agreed processes and design (e.g. Build guides)

• Identification of inefficient procedures or processes and suggesting improvements for implementation

• Provide governance to all implementations and changes affecting iOS and Android OS devices
• Provide governance to all implementations and changes affecting the Google Chrome OS device environment
• Configure Apple Business Manager (VPP, ADE and MDM Servers)
• Assume the role of technical leader or design engineer in deployment/refresh projects as required.
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g. Change/release)

• Complete time recording processes for work performed as required
• Document Risks and Issues in the technologies supported, this includes product lifecycle, support, and licensing
• Assist with, and drive the identification and implementation of shift left initiatives

• Daily checks and monitoring – as required
• Monthly reports - Provide data and analysis of the data as requested
• Documentation – Provide and maintain documentation of systems and services
• Provide Regular and relevant updates to the records of Support and Problem Management processes

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following:

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings
• Operational support of customer systems including proactive monitoring of systems, assisting with incident resolution, performing standard and non-standard changes
• Creating efficiencies to enhance our ability to support the customers environment.
• Provide device support to meet customer demands for the resolution of incidents, problems and change service requests as well as business improvement initiatives
• Efficient and effective use of the call management system(s) for assigned customers
• Be available to travel to Datacom office, customer sites, and conferences when required
• Validate and assist in the maintenance of the customer’s risk and issues registers
  

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Datacom Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Liaise directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate proactive ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence
• Provide constructive feedback to improve team and corporate capability
• Proactive open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environment
• Manging workloads to allow warm handover to BAU when required for project engagements
• Produce accurate, concise, and timely reports as required

Training and Development

Commitment to personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team
• Provide "on-the-job" training, guidance, and assistance to less experienced Datacom staff to ensure overall competence in the company continually improves
• Take responsibility for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

Are you an influential quant researcher who wants to make a real difference for clients and deliver actionable insights, backed by frameworks, behavioural science and marketing? Join us and make an impact.

ABOUT TRA
TRA is an insights agency based in New Zealand, Sydney, and Melbourne. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

Bringing together the best of both worlds for ambitious and strategic minds, we offer the excitement of being part of a fast-growing start-up innovating the research market, while supported by the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Sydney as a quantitative Consultant or Senior Consultant and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will use your expertise to design, manage, and report on projects that make a real difference.

Responsible for delivering projects end to end, you will work with a diverse range of clients and to deliver meaningful insights that truly make waves.

With your excellent quantitative research skills and amazing analysis skills, you'll tackle projects like a pro. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU
You hold a university degree in your area of expertise. With 2-4 years of experience in a similar role within an agency or commercial environment, you've honed your skills in qualitative research. You have fine-tuned expertise in quantitative research, marketing, psychology or social science fields. 

You have a track record of executing projects with ease, backed by solid analytical abilities. You're not afraid to think outside the box and explore new ideas, using your creativity and innovation to solve complex challenges with our clients.

As an up-and-coming leader, you excel at collaborating with your team, mentoring others, and guiding clients to success.

Goal orientated and hungry, you are excited to join a team that has big ambitions, growing quickly, and you are keen to muck in and work alongside a highly collaborative, supportive and high performing team.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Sydney team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

Our flexible working policy, TRA Flex, gives you the freedom to choose when and where you work.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Surry Hills – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

And of course, the competitive salary package underpins the experience.

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you

**Please note:
As we enter the holiday season, our office will be temporarily closed until Monday 8th January 2024. We appreciate your patience and look forward to providing you with an update on your application upon our return.
Happy holidays!

Who are we?

Birdeye is a high-growth software company with 1000+ Global employees and offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley and are charging towards one of the most successful IPOs in recent times.

Australia’s leading all-in-one customer experience and reputation management platform. Trusted by 150,000+ businesses who use the software every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat, Appointments and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. We help our customers achieve amazing results through the perfect combination of locally based digital marketing experts and cutting-edge software working together. Whether 1 or 1000 locations we make it easier for local businesses to generate localised leads, gain reviews, automate repetitive tasks, manage their online footprint, gain insights, and easily measure their ROI from local marketing.

Sydney office is based in Rosbery.

What you'll do

Birdeye, a next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers, is looking for a rockstar Up-Market Account Executive for our mid-market, commercial and, eventually, enterprise businesses. If you possess the right energy, competitive spirit, personal drive and track record of success in sales, this is an opportunity that you cannot afford to miss.

The market opportunity for Reputation Management and Customer Experience software is roughly $10B+ in the US and 2-3x that number globally. To put this opportunity in perspective - there is not a single business in the US (or globally) that could not use our software. You cannot say that about other types of point solutions. We need winners that will help our company grow, exceed goals and expectations, and have a whole lot of fun along the way.

Responsibilities:

• Drive sales growth by finding and closing business in our Mid-market and commercial segments.
• Close complex deals involving multiple C-Suite decision-makers and stakeholders
• Working with your team to build custom presentations/demonstrations of our product for prospective clients
• Running effective proof-of-concept campaigns to prove Birdeye's value
• Reporting on sales activity and metrics in our CRM
• Managing the full sales cycle in a team selling environment
• Work closely with Product and Customer care teams
• Manage pipeline, sales activity and have the ability to accurately forecast
• Work hard, play hard. We need to have fun as we succeed

• Minimum of 12 months of outbound end-to-end sales experience

• Proven sales experience (B2B or B2C)

• Proven track record achieving sales KPI’s
• A consultative approach to sales and customer service
• Strong verbal and written communication skills
• A friendly phone manner
• Highly confident both over the phone and in person
• Ability to quickly build rapport
• Perseverance, resilience and a desire to overcome objections
• A strong team player
• The ability to work autonomously with excellent time management

• OTE $170k - $250k.

• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after ramp period
• Birthday leave
• Regular Social activities & 3pm finish on Friday during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip & dinners
• Monthly catered lunches
• Discounted gym membership & health insurance
• Paid parental leave

About us

At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables through to machine learning, PowerPoint automation to online dashboards.

Our Engineering team is at the heart of this mission, and we need YOU.

We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 95 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.

We have recently won 1st place in the Great Places to Work, Best Tech Companies List 2023 ANZ for small employers and we are proud to be certified as a Great Place to Work for the second year in a row.

Displayr is pleased to partner with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for wome

What you'll be doing

• Working with Product and Architects to take business needs and design/architect technical solutions.
• Working with your team to support other engineers by providing technical advice and creative problem solving
• Identifying bugs, capturing information, and following internal processes (JIRA) to solve problems, and reduce technical debt
• Lead by example by creating clean, high-quality code that is well thought out and documented.
• Share your knowledge with others through mentoring and collaboration
• Updating Confluence and OneNote with improvements and changes to processes.
• Peer reviewing your colleagues' code and providing feedback.
• Working with QA to test new code and product features before UAT and final approval.
• Supporting the engineering team with software releases.
• Following Agile and Scrum frameworks.

About you

• You have at least 5 years of solid development experience.
• Previous experience working with Data or with a SaaS platform is preferred.
• You have a Degree in Computer Science or Computer Software.
• You deeply understand the platforms and libraries you use.
• Your CV is full of achievements you are proud of.
• You are concise, clear, and courteous in your communication.
• You are curious and innovative.
• You take calculated risks and are not afraid of failure.

Our tech stack

• Front-end: TypeScript/JavaScript/React.
• Back-end: C#, SQL.
• Supporting systems: C#, Python, R, Rust, Node.js.
• Platforms: Azure, AWS, Kubernetes.

Why Displayr?

• Competitive base salary.
• Share options in the business (join a fast-growing company in its early stages).
• 14 weeks of paid parental leave.
• Relaxed workplace and culture.
• Flexible working hours.
• Full-time or part-time roles available.
• $2000 Learning allowance to help you grow your skills.
• Employee Assistance Program.
• Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.

We believe that a workplace that welcomes a variety of perspectives, experiences and backgrounds is important and will only push us to be better. We never discriminate on the basis of gender, age, ethnic background, disability status, religion, or sexual orientation.

Description

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.

Founded by two brothers, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market having raised $26million in our Series A funding.

We’re well positioned to achieve our mission but we need the right people to ensure it happens. We’re looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in London, you’ll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact.

Your role at Vertice.

Reporting to the VP of Sales (APAC) and working closely with the rest of the Sales team in the UK/US as well as the founders, you will be responsible for securing new business across APAC and have a unique opportunity to help shape how we engage this market and new business acquisition. This is a new region and team for us so there is a lot of potential to make a huge impact right away and to really develop and grow the role as the team expands.

• Be responsible for the full sales cycle from prospecting, qualifying, carrying out demo’s through to closing deals.
• Master our product, know the capabilities inside and out, understand the industry and be able to articulate the value of Vertice to Heads of Finance and CFO’s.
• Work across departments (Marketing, Product, etc.) to determine the most effective approach for each sales opportunity
• Work closely with our VP Sales to refine your sales skills with regular sales training session

• 2+ years as a Sales Executive, selling SaaS products in a closing role
• A deal closing mindset
• Years of experience hitting and exceeding targets
• Strong relationship and rapport building skills, you’ll be interacting with a large population of merchants and you’ll need to quickly and consistently deliver an outstanding service, gaining trust and drive results.
• Tenacious and resilient, you’ll need to roll up your sleeves and do it what it takes to get to the right result
• You are tech savvy, extremely customer service oriented, professional, resourceful, and have the patience and the ability to tactfully handle customer inquiries and negotiations.

Things we like to see

• Comfortable with moderately complex concepts, and an ability to talk confidently about software
• Humility, kindness and respect in working with others. We’re hoping to create a supportive and caring culture of high performing people, and your attitude is just as important as your skillset
• Individuals that are eager to start something new; to commit to an ambitious plan and co-create a memorable and meaningful company.

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Senior Service Desk professional in Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great Service Desk professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Managers, best Project Engineers, best team!

Duties

• Providing remote service desk support to a variety of environments from 10 - 500 users, as a point of escalation and SME
• Supporting a combination of servers, desktops and applications within Microsoft Azure, AD and M365 environments
• Delivering the support of Azure, VMWare and Citrix cloud infrastructure
• Performing a wide variety of support across many technologies
• Occasional project team work to deploy solutions for customers
• Working with highly experienced solutions experts to maintain best practice environments

Requirements

• Advanced understanding of end user support and Active Directory
• Comprehensive knowledge of Windows Server, Azure and Exchange
• Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
• An understanding of ticketing systems and customer service principles

Benefits

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Compelling package that includes salary, training and flexible arrangements
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

About the Role:

Our Engineering team is given trust and autonomy to do great work. We work in small teams focused on specific features of our core platform, with 4-5 Engineers including a Technical Lead. We work in a triad with Product Managers and Designers to solve problems for our customers. We are currently refactoring our monolith into microservices, working with PHP8.2, Laravel 9, React.js, GraphQL and Node.js. It’s important that you have PHP/Laravel experience, however, you will also have the opportunity to work with Node.js. Our infrastructure is built on AWS, GitHub Actions, Kubernetes (EKS) and Docker.

What you’ll do:

• Design and develop highly scalable, reliable, and fault-tolerant systems.
• Translate business requirements into scalable technical solutions.
• Take responsibility for multiple services maintained by the team.
• Build and manage automated build/test/deployment environments.
• Improve your code quality, product execution, and learning experience.
• Plan and execute together with Backend, Mobile, DevOps, Data, UI/UX, QA.
• Use DDD, Design patterns, and advanced Git to produce maintainable code.

Requirements:

• Proven experience as a Senior Fullstack Engineer designing, developing, testing, deploying in PHP and Javascript.
• Passionate about Test Driven Development.
• Experience working in a team.
• Experience in software development or a serious open source track record.
• Knowledge of Linux as a production environment.
• You need to be passionate about our mission and using technology to solve this global challenge

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload:

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.