Total 136 Senior Executive job vacancies in australia new zealand

Sinch ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. Sinch ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

We are looking for a Senior Documentation Specialist/ Technical Writer. You will be responsible for writing, maintaining, and publishing user-friendly documentation to support our Communications API and Design System. You will play a leading role in launching delightful developer experiences and empowering our teams with better documentation and processes.

Key responsibilities:

• Engaging with developers across multiple domains of expertise to gain a deep understanding of the Sinch ClickSend API and supporting products.
• Owning and managing our API documentation, to ensure that it follows a consistent, well-structured format and meets customer expectations.
• Writing user-friendly content that transforms complex, technical information into something accessible, engaging, and delightful.
• Providing code-snippets and on-page technical content for our developer portal.
• Advocating for our technical users and participating in customer-centric research.
• Assessing the state of our current technical content and developing innovative approaches for improvement, in-line with our strategic objectives.
• Aiding in the creation and maintenance of a company-wide design system.
• Collaborating with brand copywriters to ensure that all written content has a consistent and accessible tone-of-voice.
• Making critical decisions and establishing documentation strategies that ensure information is accurate, gathered efficiently, and available promptly.
• Facilitating technical training for internal teams about the API and related topics, ensuring that our teams can better meet customer needs.
• Supporting internal teams with better documentation tools, processes, and strategies.

The successful applicant will possess the following skills and attributes:

• Proven experience writing technical documentation for multiple audiences.
• Experience working with engineering teams to gather complex technical information and communicating this through written copy.
• Experience using APIs or writing content for API documentation.
• Experience writing documentation for digital design systems.
• Prior development experience in any front-end or back-end languages.
• Ability to present insights and data clearly and concisely.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Sound organisational skills and attention to detail.
• Ability to self-manage, work independently, and meet deadlines.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Job Title

Job Description Summary

Job Description

The C&W Alternatives valuations team are responsible for undertaking valuations across (but not limited to) hotels, retirement living, healthcare & social infrastructure, data centre's and the self-storage sector. As a result of growth within the alternatives team we are now seeking a Senior Valuer to join us in our Brisbane office.

About the role

• Contribute to annual fee income targets for team
• Assist the Senior Director in identifying potential business opportunities
• Ensure professional advice is provided thoroughly, accurately and within set deadlines
• Keep own knowledge of relevant legislation and case law up to date
• Broaden market specific knowledge
• Maintain client relationships and liaise with clients on specific projects
• Build an extensive network of contacts to secure data
• Be proactive in working with other managers on valuation duties
• Diligently maintain internal database for sales and leasing information

About you

• CPV Accredited valuations professional with circa 2-4 post qualification experience
• Background in either commercial, industrial, retail or alternatives valuation sectors
• Strong communication skills, ability to build rapport in a client facing role
• Ability to identify opportunities for future growth within the Brisbane market

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role:

V2 Digital is looking for a skilled Senior DevOps Engineer with experience in the Information Technology and Services industry to join our dynamic team. Your primary focus is on automating processes, improving deployment frequency, and maintaining a stable and reliable infrastructure to deliver high-quality software products efficiently.

Responsibilities

• Design, implement and maintain cloud-based infrastructure to support the company's digital services.
• Develop automated deployment processes for software applications.
• Collaborate with software engineers to optimise the performance and availability of the systems.
• Monitor system health and application performance to ensure high availability and optimal user experience.
• Implement and maintain effective security measures to protect all aspects of the infrastructure.
• Work with software engineers to implement monitoring and logging solutions to provide timely feedback on system and application performance.
• Continuously improve infrastructure processes and practices to optimise efficiency and scalability.
• Lead migration initiatives in moving workloads and data from on-prem to cloud and from cloud to cloud.

What's required:

• Several years experience as a DevOps Engineer or related role.
• Proficiency in at least one programming language (e.g., Python, Bash, Ruby).
• Experience with cloud infrastructure providers like AWS, Azure, or GCP, with deep expertise in at least one of these.
• Experience with container orchestration platforms like Docker and Kubernetes.
• Understanding of Linux systems administration.
• Hands-on experience with database systems like MySQL, Postgres, or MongoDB.
• Strong experience with infrastructure as code using tools like Terraform or CloudFormation.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Title:

Join us today! 

KBR will give you the opportunity to work on some of the most complex projects with the most skilled and passionate professionals, who inspire and encourage you to step up and pave your own path. As we continue to evolve to service the future needs of our customers, you also have the opportunity to evolve with us, progressing your career in new and exciting ways. 

We want to ensure our people are fulfilled and lead exciting and rewarding careers. That’s why we harness their unique passions and talents and trust and empower them to lead careers that extend in all directions.  

Our safe, supportive and creative culture provides a space for our people to thrive and think beyond their job description and be a part of our evolution.  

The Opportunity  

During this exciting growth period we have an opportunity for a Senior Civil Engineer to join our Civil Engineering team in Sydney.  

The role will involve a wide variety of responsibilities such as planning studies, investigations, design, specifications, technical reports and services of road, drainage, pavement, underground utilities, and other civil engineering works. The position involves conventional engineering practice but may include a variety of complex features such as conflicting design requirements, applications for design concessions, and difficult coordination requirements.

We place a strong emphasis on collaboration, both within our local office and KBR nationally. As such, you will likely work with interstate colleagues on exciting engineering projects. You will work with a diverse team of highly regarded people who are committed to ensuring we remain a key partner to our clients and contributor to delivering future projects. 

Who are you? 

The ideal candidate will have Bachelor of Engineering (or equivalent) with a minimum of 7 years’ experience in a broad range of infrastructure projects working within a multi-disciplinary environment and Substantial experience in planning and design of Roads and Civil Infrastructure along with experience in 3D design software such as 12D.   

Existing chartership Chartered Member (CPEng) of Engineers Australia, registration with the National Engineering Register (NER) or the ability to be registered is required.

What we do 

KBR’s Infrastructure Services Australia business works with customers across the nation to deliver projects that create a better, more sustainable, and technology-enabled future for all Australians. Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.  

We are a team of over 800 diverse, flexible, adaptable, and highly skilled people who provide a wide range of professional consulting services to the private and public sector. Our high-performing teams are digitally connected and geographically diversified to match the changing characteristics of our principal markets and have the expertise to serve our clients’ requirements through the full project lifecycle. 

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.  

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve. Our expertise and adaptability are unmatched and continues to meet the demands of tomorrow to help shape Australia’s future for the better. 

Together, we deliver Infrastructure for a better tomorrow.  

IS Australia overview brochure: https://kbr.foleon.com/is-australia/who-we-are/

At KBR, we value you – here’s how

We are a people company — great people doing great things, and we look for people who bring passion as well as technical excellence to their jobs as we believe every employee is integral to shaping the future of our business.   

While our people are busy delivering leading science, technology and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best. 

We can offer you flexible and family friendly working arrangements including flexibility with hours as well as your work location. You will receive ongoing professional development and the opportunity to work with technically eminent professionals. Employees of KBR may benefit from up to 8 additional hours of accrued flexible leave every 4 weeks. 

KBR has all the benefits of a global organization with a local company feel. You’ll get to know everyone in the South Australian business and won’t just be a number. 

Help shape tomorrow by applying today! 

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities. 

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences. 

Who we are, what we do and why

We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. 

The Account Executive will play a crucial role in expanding our partnerships with new business entities. The purpose of this role is to drive the growth of our partner network by identifying  potential partners. The role involves working closely with the Marketing team to generate revenue for the new business team  by converting qualified leads and Demos. An AE will be expected to work with the Head of Account Management to align partnership strategies with overall business objectives.

The role - what you'll do:

• Convert leads into new Dext customers (inbound sales)
• Develop & master consultative selling techniques
• A drive to meet and exceed targets
• Create a great first impression & provide a world class service
• Self-sufficient, independent and highly motivated
• Source new leads through different channels (LinkedIn, networking, events, referrals, etc) (outbound sales)
• Adhering to process to achieve sales operation excellence 

Goals & Objectives

• Meet the targeted revenue goal each month.
• Achieve the designated number of calls monthly.
• Reach the specified email quota per month.
• Attain the set number of self-generated demos monthly.

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here

• 2+ years of sales experience, with a history of exceeding targets 
• Proven creative problem solving approach and strong analytical skills
• Strong communication skills via phone and email 
• Proven capability of demonstrating software

Essentials

• Applies knowledge of SaaS / tech to day-to-day role
• Application of qualification and discovery techniques
• Speaks with confidence when trying to ‘get-past-the-gatekeeper’
• Experience working a wider range of stakeholders and you can tailor your communication style accordingly
• Love selling, and owning your numbers 

Desirable

• Knowledge of Salesforce CRM and other softwares (Calendly, Salesloft, etc).

What we will give you - the perks:

• Inclusive and friendly culture
• Competitive salary + Superannuation
• An additional 3 days of annual leave, per year
• Paid Birthday Day Off
• Flexible working (Hybrid) with CBD office
• Health & Wellbeing Allowance
• Private Health Insurance Contribution
• Access to L&D training platforms i.e. LinkedIn Learning
• Regular social team events

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Roles & Responsibilities:

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 2 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

About Us

At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables to machine learning, PowerPoint automation to online dashboards.

Our Engineering team is at the heart of this mission, and we need YOU.

We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 100 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.

We have recently won 1st place in the Great Places to Work, Best Tech Companies List 2023 ANZ for small employers and we are proud to be certified as a Great Place to Work for the second year in a row.

Displayr partners with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for women. We won three awards in 2023 for flexible working, pay equity, and shared caring responsibilities.

About the role

• Join our Performance & Observability team as the go-to Observability expert.  
• Use your technical expertise to review our current Observability needs and map out a strategy that is aligned with our overall architecture. 
• Working closely with internal stakeholders to define metrics and measures of success.  
• Configuration and management of Splunk cloud. 
• Instrument our code to provide insightful metrics and logs. Create and maintain dashboards & monitors for the core SLOs. 
• Use your passion, knowledge and experience to mentor, train and promote Observability within the business and raise the bar for best practice.  
• Participate in the evaluation of new candidates for the engineering team as required. 

About You

The essential skills & qualities we are looking for include:

• You have at least 6 years of solid software development experience as a Software Engineer. 
• You love Observability and have spent at least 3 years working in a role which was primarily focused on Observability.  
• You've worked with Splunk or another observability tool such as AppDynamics, Data-Dog or Elastic in that time. 
• You have at least 2 years working with Open-Telemetry. 
• You have a Degree in Computer Science or similar. 
• You have worked with large applications at scale. 
• You deeply understand the platforms and libraries you use. 
• Your CV is full of achievements you are proud of. 
• You are concise, clear, and courteous in your communication. 
• You are curious and innovative. 
• You take calculated risks and are not afraid of failure. 
• You have a strong bias to action. 

Our Tech Stack

• Front-end: TypeScript/JavaScript/React.
• Back-end: C#, SQL.
• Supporting systems: C#, Python, R, Rust, Node.js.
• Platforms: Azure, AWS, Kubernetes.
• Splunk and Open-Telemetry.

 Why Displayr?

• At Displayr you are not just a cog in a large engine. You’ll be able to see the decisions you make have a tangible impact.
• If you want to work on big thorny problems that will build upon, test, and show off your exceptional technical skills, then you’ll thrive at Displayr.
• Displayr is entirely bootstrapped and debt-free, so continues to grow safely
• Displayr has a high-trust environment, where you’ll be given a serious degree of autonomy and flexibility.
• We prefer evidence over intuition, experience, and "best practice".
• We work hard to make the best idea win, not the idea of the most experienced person.
• International company - offices in Sydney, Chicago, and London.

Benefits

• Competitive base salary.
• Share options in the business (join a fast-growing company in its early stages).
• 14 weeks of paid parental leave.
• Relaxed workplace and culture.
• Flexible working hours.
• Full-time or Part-time roles available.
• $2000 Learning allowance to help you grow your skills.
• Employee Assistance Program.
• Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.

We believe that a workplace that welcomes a variety of perspectives, experiences, and backgrounds is important and will only push us to be better. We never discriminate based on gender, age, ethnic background, disability status, religion, or sexual orientation.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role is based in Adelaide

Salesforce Professional Services focuses on delivering strategic engagements that define entrepreneurial opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.
Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers:

• An extensive data model.
• A complete set of business processes and integrations.
• A full range of omnichannel experiences and apps (including sales, marketing, service, enterprise product catalog, CPQ, contract management, order management and commerce solutions).

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM Company?

 

Role Description

Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.

Program Architects serve as strategic advisors and Salesforce product and platform guides to the company’s largest enterprise customers. They typically engage at C-level and drive conversations with our customer’s enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance.
 

Your Impact

Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
 

To be successful in the role you:

• Ensure scalable and standard methodology solutions to meet and exceed customer needs
• Guide the evaluation of business and technical requirements
• Build relationships with key collaborators and team members
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer
• Review and guide project vision and direction, implementation approach and key artefacts
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
• Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

Basic Requirements

• Prior experience in the Public Sector/Health industry is an advantage.
• Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
• Ability to analyze, design, and optimize business processes via technology and integration
• Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases
• Work independently and as part of a distributed team and a willingness to take ownership of problems
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Available to travel regionally and occasionally internationally depending on customer needs

Preferred Requirements

• A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
• Ability to build and maintain key relationships with C-level / mid-level and key decision makers
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
• Salesforce Industries and Salesforce Certifications
• Affiliated to industry forums such as TM Forum (SID, eTOM).
• TOGAF and Industry Architecture qualifications.
• Agile Methodology certification such as Scaled Agile Framework.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Join Slyp and be a part of revolutionising the world of receipts! We are a Fintech dedicated to eliminating paper receipts and creating a seamless customer experience. With the backing of major banks and a team of industry experts, Slyp is at the forefront of transforming the way we view receipts. Today, we seamlessly tap our cards, our phones, even our watches to make a payment, but at the end of a transaction, we’re still handed a centuries old paper receipt that will likely end up in the bin. We thought there has to be a better way.

Why is Slyp a great place to work?

Slyp Village attracts top-notch talent from around the globe. Our inclusive environment allows Slypsters to unleash their creativity and drive, all while being part of a movement that's shaking things up for the better.

Here are some of our benefits:

• Employee Stock Ownership Program (ESOP)
• Generous L&D program - $1500 budget per anniversary for you to use towards honing your craft
• Slyp Gives - we run 2 community give back days each year
• Competitive leave policies including parental leave
• Flexible work and the option to work from anywhere in the world for a period of time
• Sweet pet friendly office, monthly (sometimes random) lunch and learns and always on team fun and experience program
  

What we are looking for

A Senior Full-Stack Engineer who will help build both a consumer facing React Native app, and the backing service, that gives Australians a better, more sustainable way to get receipts. You will also contribute to our backend services that support direct integrations into merchant and financial institution apps, including Kmart, Country Road and the big 4 Australian banks.   

We are looking for a senior full-stack engineer who can design, develop, and deploy scalable and reliable web applications using AWS services, Kubernetes, TypeScript and React. You will be working with a team of talented engineers who are passionate about building innovative solutions for our clients.  

This role requires the candidate to be based in Sydney, NSW. Candidates who are not located near or in Sydney will not be considered.

What does a normal day look like?

• Design and implement scalable, reliable, and secure cloud services using AWS resources such as Kubernetes, API Gateway, Lambda, Kinesis, RDS, Dynamo and S3.  
• Design and implement frontend features for web and mobile using technologies such as using React, React Native, TypeScript, HTML and CSS.  
• Collaborate with other engineers, product managers, and designers to deliver high-quality products and user experiences.  
• Write clean, maintainable code with high test coverage following best practices and code standards.  
• Continuously learn and improve your skills and knowledge of the latest technologies and trends in cloud computing and web development. 
• Mentor more junior engineers and share best practices with the rest of the engineering team 
• Participate in our on call rotation and work with other engineers on high priority incidents.  
• Ensure continued platform compliance in line with our ISO, security and external privacy requirements. 
  

Essential Criteria: 

• At least 4 years of experience in a similar software engineering role  
• A degree in computer science, engineering, or a related field, or equivalent work experience  
• Proficient in TypeScript, NodeJS and either React or React Native, and willing to learn new frameworks and technologies as you contribute to a broad set of services and apps  
• You’re a team player and collaborate with the team to adjust to changing priorities  
• Excellent communication, collaboration, and problem-solving skills  
• Experience with testing tools such as Jest, Cypress, or Playwright  
• Experience with designing and deploying cloud resources, preferably on AWS  
• Experience with Git, developer code review processes, and CI/CD tools such as GitHub Actions   
• Strong knowledge of web service fundamentals, such as RESTful APIs, security, performance, etc.  

A little on our technology 

• Cloud based and AWS hosted 
• We use React Native and React for our app and web frontends, and encourage engineers do some full stack development 
• We also support native mobile SDKs to make it easier for our partners to integrate 
• Our backend services are primarily TypeScript NodeJS containers running in EKS / Kubernetes 
• We lean on AWS serverless technologies such as API Gateway (including CloudFront, WAF and Shield), Lambda, Kinesis, SNS and SQS 
• We store data in AWS Aurora (Postgres), DynamoDB and S3 
• Our data lake is based on AWS serverless technologies such as Redshift, Athena, QuickSight and Glue 
• We value customer data and keep security front of mind and at our core 

Our recruitment process 

• Screening call with our People Partner 
• Interview with Engineering Manager
• Final interview with Engineering and Product Leads 

At Koala, our mission is to deliver better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

This newly created senior position reporting to the Director of Planning offers a dynamic opportunity for an experienced demand planner to play a pivotal role in shaping Koala's demand planning strategy while contributing to the overall success of the organisation.

Koala is currently undergoing transformation in the demand planning and replenishment space, recently undertaking the implementation of a demand planning platform driven by machine learning. This role holds significant importance in driving optimal results from this platform, ensuring outputs fit within Koala’s business rules & configurations.

We are looking for an experienced demand planner who is comfortable collaborating across functions to ensure our global demand plans are reflective of the businesses sales and marketing goals.

What key responsibilities does this role have @ Koala?

• Take charge of the demand planning function at Koala, focusing on enhancing the accuracy of our bottom-up machine learning forecast and demand plan
• Collaborate with internal marketing and growth teams to align the demand plan with Koala’s sales and marketing objectives, ensuring a cohesive approach
• Manage demand related exceptions within our planning platform (significant deviation in sales v forecast, MAPE exceeds threshold, bias swings etc)
• Work closely with internal product and marketing teams on new product introductions and terminations, ensuring demand planning platform is reflective of any expected cannbilisation, halo, replacement or reference product impacts
• Assist with commercial endorsements of new products and ranges, providing transparent views on inventory investment while providing feedback on launch timings and plans from an operational perspective
• Lead promotional planning cycles with broader business units, ensuring operational demand plan is finalised for replenishment within lead times
• Maintain all master data that relates to forecasting within the planning platform
• Provide visibility on excess inventory (actuals v risk) & slow moving lines to be actioned by wider team
• Work with other senior members of the team to reinvent the current Koala ways of reporting in relation to inventory and demand outlooks
• Attend and provide insights across various Koala forums in relation to demand constraints, drivers, risks and levers
• Assist with projects to achieve greater efficiencies within planning and across the supply chain

Ideal background…

• 3 - 5 years experience in demand planning (essential)
• Experience owning demand reporting metrics (Bias, Error, FVA, MAPE, SWAPE, lags etc)
• Previous experience with demand planning tools (Logility, RELEX, Anaplan etc)
• Advanced analytical skills across Microsoft Excel and Google Sheets
• Previous experience within S&OP and/or IBP structures and processes
• Experience in a direct to consumer supply chain is desirable
• Excellent written & verbal communication skills
• Ability to confidently lead and actively engage in high level discussion & forums
• A team player that can also work independently
• Self-motivated, task-oriented and organised
• Ability to perform in a time sensitive environment
• A passion to keep up to date on current industry trends

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180. 

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

Sleek is on a mission to revolutionise how entrepreneurs operate their businesses. We want to give business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business.

We are a team of 500+ Sleekers from 18 countries, with offices in Australia, the United Kingdom, Singapore and Hong committed to delivering the best experience to our clients!

Since the start of our journey, Sleek has gained the trust of more than 450,000 businesses globally and raised a total of $51M in funding from world class venture capital funds.

In 2023, we were nominated in the Forbes Top 100, and Linkedin top 10 startups. We also obtained our B-Corp certification, making us one of the most sustainable company globally.

We are looking for a Senior Accountant to join our team in Sydney.

You will manage a portfolio of high-value clients, including medical practices (Clinics, dental, clinical labs...) and SMEs, delivering world-class service as their primary contact for all accounting needs.

Your responsibilities will include ensuring the smooth delivery of their bookkeeping, BAS preparation, and collaborating with the tax team for their tax returns. Moreover, your main goal is to support these clients in their journey building a business.

A prior solid experience in accounting for medical practices/companies, and expertise of all the corresponding solutions (practice management, point of sale..) are a definite plus.

Responsibilities:

• Provide accounting services to a portfolio of Australian SME clients
• Manage bookkeeping operations in liaison with the client and the bookkeeping team

• BAS preparation and submission
• Design, implement, execute and iterate processes to streamline the overall operations at Sleek
• Advising and engaging with clients on various accounting & taxation matters
• Liaise with the ATO on behalf of clients for technical questions
• Explore new solutions destined to enhance overall efficiency
• Tax return collaboration with the tax team

• Bachelor's degree in Accounting
• 5+ years experience as a practising accountant and tax practitioner for sole traders and SMEs
• Complete mastery of the Xero suite - it holds no secrets for you anymore.
• Effective client servicing & communication skills
• You have an entrepreneurial mindset and the intention to launch your accounting practice at some point. We can help you with that!
• High degree of professionalism & interpersonal skills, you love interacting with clients and supporting them with their accounting

Our office is based in Sydney near Hyde Park.

You must be allowed to work and live in Australia, we do not offer sponsorship for this role. Any candidate not fitting this requirement will not be considered..

• An environment that encourages innovation and the autonomy and freedom to apply your expertise.
• You will join a company with an inclusive culture within a global team that believes in the SLEEK values of being Simple, Loyal, Entrepreneurial, Excellent and Kind.
• You will have loads of opportunities to learn from experienced market leaders and be mentored and coached by them to grow your career in a fast-moving, always-evolving industry.
• You will have flexible work arrangements (Hybrid Model) with the ability to work remotely or from our Sydney CBD office
• Benefit from over $1k of Health & Benefits to spend annually on your healthy self
• Join a fast-paced, exciting and supportive team of fellow hustlers building an amazing company.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, and Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal-opportunity employer, we aim at making the world a better place.

We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity.

We are a Circle Back Initiative Employer – we commit to respond to every applicant!

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Gain valuable exposure and insight into the full breadth of PR, communications and social/digital work and projects across a wide range of client portfolios.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive's first-class reputation.

Your experience, approach & impact.

• Minimum of 2+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including

• an additional annual wellness leave day
• work from any location
• Thursday 4pm Thrive O'Clock
• early Friday knock-off and more.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is expanding, and we're in search of a stellar Senior Information Technology Associate to champion our pack's day-to-day IT needs at Lyka's Sydney HQ, while contributing to the development of an efficient internal IT infrastructure.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

The Cybersecurity Engineer, will be a member of our Group Technology Cybersecurity team located in any Datacom office.

We are looking for someone who is passionate about the Cybersecurity sector and is looking to build a career in this space. You will have a solid understanding of networks, firewalls, proxies, SIEM, Endpoint controls, DLP concepts and technologies.

You will have at least 3-5 years’ experience in a Cybersecurity related role and ideally have exposure to security technologies such as Crowdstrike, Azure, Sentinel, Check Point, Palo Alto, Fortinet etc.

It is vital you have a solid understanding of ITIL and experience troubleshooting and resolving application and network problems. Exposure to Security Orchestration and Automation, Threat Intelligence or Threat Hunting are highly regarded.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements.

What you’ll do

The core objectives and responsibilities of a Platforms and Operations Cybersecurity Engineer includes the responsibility for maintaining a system or specific components of a system.

This includes:

• Configuring and updating hardware and software
• Establishing and managing user accounts
• Overseeing or conducting backup and recovery tasks
• Implementing operational and technical security controls
• Adhering to organisational security policies and procedures.
• Monitor and analyze various open-source and proprietary threat intelligence feeds to identify emerging cyber threats and vulnerabilities.
• Conduct extensive research and analysis of threat actors, their TTPs (Tactics, Techniques, and Procedures), and motives.
• Lead and coordinate incident response efforts, working closely with cross-functional teams to contain and mitigate the impact of security breaches.

What you’ll bring

• Ability and willingness to self-managing and be proactive
• Advanced understanding of tools, techniques and procedures that modern attackers use to compromise organizations
• A customer centric approach ensuring consistency in delivery of service
• Knowledge of networks, firewalls, proxies' concepts and technologies
• Knowledge of operating system command-line tools.
• Knowledge of system/server diagnostic tools and fault identification techniques.
• Knowledge of systems engineering theories, concepts, and methods.
• Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
• Knowledge of systems administration concepts.
• Skills in Sentinel are highly desirable and preference for these
• Knowledge of measures or indicators of system performance and availability.
• Familiarity with common threat intelligence frameworks and standards (e.g., MITRE ATT&CK, STIX/TAXII).
• Familiarity and exposure to working on Intelligence platform will be highly regarded

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Business Analyst to join our Business Analysis capability. Our Business Analyst specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

As a consulting Senior Business Analyst with Bailey Abbott, you will undertake the analysis, implementation, and support of business systems within our customers to achieve identified business goals. In this role, you will leverage your extensive business analysis experience to lead and drive complex consulting projects, collaborating closely with clients to deliver strategic solutions that enhance their operations and achieve their business objectives.

• Lead and manage end-to-end business analysis activities for consulting projects, working with clients to define project scope, goals, and deliverables
• Collaborate with executive stakeholders to understand their vision, challenges, and strategic goals, and translate them into actionable analysis strategies
• Conduct comprehensive analysis of existing processes, systems, and data to identify improvement opportunities and align them with client business objectives
• Elicit, document, and analyze intricate requirements through workshops, interviews, and thorough research, ensuring stakeholder alignment
• Mentor and guide junior business analysts within both the customer team and the Bailey Abbott team, providing expertise, support, and fostering their professional growth
• Collaborate with cross-functional teams, including development, design, and quality assurance, to ensure accurate implementation of requirements
• Provide strategic guidance to clients based on your analysis, industry insights, and business acumen
• Drive solution design sessions, working closely with technical teams to ensure the feasibility and alignment of proposed solutions

• Demonstrated experience as a Senior Business Analyst
• Proven track record in consulting roles or a strong aspiration to embody the essence of a genuine Consultant
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in gathering requirements and conducting business process analysis
• Ability to work effectively in cross-functional teams
• Knowledge of business analysis methodologies and tools
• Bachelor's degree in Business Administration or a related field

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunch
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

• Lead, manage, and mentor a team of Operations Specialists as they run the day to day operations of WA markets.
• Engage and manage key external stakeholders, including local councils and community groups, to ensure alignment with regional regulations and to foster strong community relationships.
• Collaborate with Beam’s central operations team to develop and implement processes and strategies across your markets.
• Collaborate with cross-functional teams to align operations with overall company objectives.
• Oversee the Profit and Loss management for each market, ensuring optimal financial performance and accountability. Implement strategies to maximise revenue and control costs.
• Monitor market performance, identify areas for improvement, and implement corrective actions.
• Manage budgets and forecasts, control expenses and ensure financial targets are met.
• Lead process improvement initiatives to enhance operational excellence and grow e-mobility in Western Australia.
• Foster a culture of continuous improvement and innovation within the team.
• Ensure compliance with legal and company standards in all operational activities.

Qualifications

• Bachelor’s degree 
• At least 3 years of experience in environments such as management consulting, finance, and fast growing startups
• 1-2 years of experience managing people across multiple teams. 

Skills and Experience

• Strong communication and organisation skills; distilling and communicating information effectively  to stakeholders and staff  is a cornerstone of this position.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent interpersonal skills, capable of building and maintaining strong relationships.
• You are a do-er; You are not afraid to get into the weeds of operations, whether it’s jumping in the van, moving vehicles, working at our warehouse. Everyone is part of the Beam team.
• Analytical mindset; you use data to support your decision making and bring sound business judgement
• Self-starter with a can-do attitude; able to take initiative in a constantly changing work environment
• Experience with creating and optimising processes 
• Strong Excel skills; relevant industry and SQL experience is a bonus

• Opportunity to make an impact to the world by transforming urban transportation.
• Be part of a hyper-growth organization with plenty of opportunities to springboard your career.
• Flexible and autonomous working environment with highly motivated and competent colleagues.

The Beam Group of Companies is an equal employment opportunity (EEO) organization. We are dedicated to providing an inclusive and diverse working environment where all are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorizations.

By submitting an application and/or confirming your candidacy, you acknowledge that you have read the Privacy Policy and consent to the Beam Group of Companies processing your data in accordance with the Privacy Policy. Please contact us if you change your mind at any time in relation to the consent you have provided.

About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across customer experience & design, data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

We are looking for a “Senior - Data”, who is highly technical and hands-on, who can support data strategy sessions with our customers, can contribute to architecture and solutions, cut code and ensure successful delivery of our engagements. You are both highly technical and a very personable people person, with strong credibility among your peers. You will have a broad technical understanding in Data, ideally across all of our Data capabilities: Data Strategy, Data Engineering, Data Science, ML & Generative AI.

What will your day look like:

• Advising our customers on their Data pain points.
• Supporting solution design sessions with our customers
• Hands-on implementation of data solutions
• Setting technical standards on the customer engagements
• Providing technical leadership to our customers and our internal teams
• Working with marketing producing external facing collateral and content such as reports and blogs
• An interest in public speaking and sharing internally and potentially at tech meetups.

Requirements:

• 5+ years of experience working in data
• High Level knowledge across Data Science, Data Engineering, Strategy, ML/AI, deep in as many as possible.
• Strong technical pedigree beyond data also, Cloud and Software experience is advantageous.
• Strong empathy and ability to build relationships with the broader teams
• Excellent communication and collaboration skills to work with cross-functional teams

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off (“VersionUp Day”)
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

Apply Now:

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are seeking a Senior Systems Engineer to join us as a member of the Technical Services team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and services level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as Senior Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

This role requires AU Citizenship and to be able to gain a Baseline/NV1 Clearance.

What you’ll bring

To be successful in this role you’ll bring at least 5 years' experience as a System Administrator with Windows Server technologies.

Your technical experience should include:

• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Failover Clustering
• Hands on experience in the operation of Infrastructure outcomes such as VMware vSphere, VMware Site Recovery Manager (SRM), Cisco Unified Computing (UCS), and backup recovery technologies (Backup Exec, Netbackup and CommVault)
  

Your customer focus and communication skills will be a strength along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your problem-solving experience and your understanding of public cloud platforms.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are currently seeking a passionate full time Physiotherapist to join a dynamic team in Perth.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

What does the caseload look like?

It will comprise of general private patients, with various musculoskeletal issues,  pre & post-surgical rehabilitation, sporting injuries, motor vehicle and workers' compensation patients, DVA and EPC patients.

• AHPRA registration

• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving

• Generous remuneration packages from $90,000 adjusted accordingly to experience.
• Generous Bonuses
• Generous loading
• An exciting caseload covering a wide variety of MSK cases and more
• Opportunities for upskilling and training in areas of interest
• Weekly and fortnightly support sessions
• Annual CPD allowance
• Guidance to build your career and develop new skills
• Potential for clinic team leader roles and/or business opportunities
• Regular fun team-building events
• A collaborative environment working alongside physiotherapists, exercise physiologists, and podiatrists
• A nurturing atmosphere that supports your growth within the company

For further details, please feel free to reach out to Anna at [email protected]

Our team at Unity Fund Services is expanding and we are searching for a Senior Fund Accountant to join the team who wants to redefine fund administration.

We are building our team with proactive, analytical thinkers who approach problem solving with a positive attitude. We are searching for Senior Fund Accountants who have the ability to build strong rapport with their peers and also are able to be trusted advisers to our clients.

The role will see you assume responsibility for a portfolio of funds which may include:

• property funds

• private equity funds

• infrastructure funds

• fund of funds

• debt funds

Additional to fundamental Senior Fund Accountant tasks day to day responsibilities include:

• NAV calculation and unit pricing

• Preparation and/or review of management & statutory accounts;

• Distribution calculations;

• Management and performance fee calculations;

• Preparation, review and lodgement of BAS returns;

• Liaison with brokers, fund managers and custodians;

• System and process documentation;

• Assistance with managing audit process with external auditors and service providers;

• Interaction with clients.

Further requirements to apply

• 3-5 years of fund accounting experience (alternatives, hedge, private equity or property fund administration experience helpful but not essential);

• Ability to deliver accurate and timely work in accordance with deadlines;

• Understanding of accounting principles;

• Excellent written and communication skills;

• Relevant qualifications in accounting and/or finance (CPA/CA qualified or willingness to study towards);

• Strong discipline in record keeping;

• A team player and also able to work independently;

• Understanding and respect of confidentiality.

Desirable

• Advanced Excel and competent Word and PowerPoint skills

• Advanced Microsoft Excel and Word skills essential

• Experience in managing client service relationships an advantage

• Excellent written and verbal communication skills - clarity and attention to detail is key

• Good commercial awareness

Who We Are

Unity Fund Services is redefining fund administration. We work with the latest technology platforms and systems, and have an unswerving professionalism and commitment to excellence in everything we do, Unity Fund Services is delivering a competitive advantage to investment managers and confidence to investors.

Rapidly becoming a service provider of choice in the Australian. We have serviced more than 300 funds across over 80 investment managers covering property funds, hedge funds, fixed income, currency, long-only equity, fund of hedge funds, listed investment companies (LICs), private equity and commodity funds.

We provide an exceptional level of independent accounting, fund administration, taxation and registry services to a diverse range of clients, from start-ups through to established industry heavyweights. By providing a comprehensive suite of services, our skilled accounting and investment professionals enable managers to focus on their core capabilities: investment selection and the sourcing of capital.

For more detail, please visit our website - www.unityfundservices.com.au

What's on Offer?

•     Base salary $80,000 to $100,000 will be commensurate with qualifications, skills and experience related to the role.

•     Implement change and be a part of the fabric of the growing business.

•     On-the-job training and development; and a commitment to your ongoing learning and education.

•     Excellent CBD location at L16 Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000.

 Applications open for the role Monday 22nd January 2024

Applications close for the role on Monday 19th February 2024

The role

We are looking for a Senior Payroll Officer to join our Finance team at our Prestons site in Southwest Sydney.

Our payroll team are responsible for managing the payroll across Australia and New Zealand. Reporting through to the Group Payroll Manager, you will be responsible for the following:

• Coordination of new employee documents
• Separation of employment activities
• Master file maintenance and updates
• Leave management (Kronos and ConnX)
• Weekly and Monthly payroll processing (MicrOpay)
• Month end reporting

This is a typical fast paced Payroll Officer role where you can bring to life your ‘do it right the first time attitude’, your love for following processes and procedures, and your passion for teamwork.

About you

You will have the normal requirements of an experienced Payroll Officer, and if you can tick the box on the details below, then we want to hear from you!

• Previous experience (3-5 years) in full function payroll
• Be helpful and have the mindset that nothing is too much of a problem for you
• Have strong computer skills within the Microsoft Office suite
• Be known as someone who has a keen eye for detail and produces accurate work
• Experience with month end statutory reporting (superannuation and payroll tax)
• Experience using MicrOpay, and it would be great if you have used Kronos and ConnX as well!
• Experience collaborating effectively with HR

What’s on offer?

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Flexible and Hybrid working options
• Competitive remuneration
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emma Mahoney, Talent Acquisition Manager ([email protected]) / Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. 

Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As a Senior Service Desk Agent, you'll look after Tier 2 resolutions being a point of contact to our biggest clients. No two days will be the same as you’ll be constantly thinking outside of the box to troubleshoot and resolve issues, ensuring the most efficient and effective customer service, possible!
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 8:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Problem solving and delivering quality customer service is your forte, and you’re looking for a role that challenges you to think on your feet. You’re comfortable working with customers over the phone and have strong, clear communication skills; both written and verbal.

You’ll value being part of a team and you’ll also be comfortable working autonomously. We’re looking for someone who is passionate about developing a career in the ever-fast-changing world of IT and someone who truly values the customers they support.

In our successful candidates we are looking for:

• Self-starters who are motivated to further develop their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.
  

If you have any of the following skills and qualifications, this will be advantageous to your application:

• ITIL v3 foundations
• Experience using Service Desk ITSM tools or CRM tools
• Windows 7 through 10
• Microsoft Office 2007 through O365
• Active Directory
• Web browsers
• Web and Mobile applications
• Microsoft Exchange
• Hardware and Software installation
  

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline or NV1 Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.