Total 3,670 Senior Executive job vacancies in Melbourne & Sydney

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role 

As a Senior Support Engineer you will be accountable for all escalations within the Support team. You will act as a technical expert for platforms and systems which fall under the SupportOps remit, ensuring requests are dealt with efficiently and with a high level of service. You will be the second point of contact for any technology incidents and be accountable for system support and remediation. You will also help to draft knowledge base articles and contribute to the upskilling of the wider team.

Working as part of a global Service Desk team to ensure smooth operations of our systems globally, this role will be heavily involved in the Incident, Problem and Fault management process for when things aren’t operating smoothly. Success in this role will rely on strong troubleshooting and investigation skills, a deep understanding of level 1, level 2 and Desktop support, experience with ITIL frameworks (certification preferable) and a commitment to best practice.

What you do

• Play a key role in a global Service Desk team, taking ownership for the Service Desk during the allocated time in the 24-hour schedule.
• Take ownership of major incidents and issues, seeing them through from start to finish.
• Provide technical support to the global Support team, and action all escalated issues and major incidents.
• Perform troubleshooting and investigations for more difficult issues as an escalation point and working with other teams or externally with vendors where appropriate.
• Participate in Fault/Event Management, Incident Management, Problem Resolution and Root Cause Analysis of IT Systems.
• Maintain Core Business Systems in a proactive manner, ensuring systems are available, reliable and secure, though proactive monitoring and tasks.
• Work with the IT Operations Team to perform regular maintenance and patching of systems and devices.
• Participate when required in the planning, execution and delivery of key technology initiatives.
• Lead by example by using consistent, open and transparent .communication across teams
• Acts as a positive advocate for the team.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realize that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

As a Senior Test Analyst at Civica UK Ltd, you will play a key role in driving continuous improvement and achieving business targets. You will collaborate with project managers, developers, and business analysts to ensure effective communication and adherence to testing policies and standards. If you're passionate about software testing and want to make a real difference in public services, this is the opportunity for you.

Hands-on knowledge of Manual Testing is a must. This role opens for Melbourne candidates.

We are looking for candidates who have:

• At least 7 years of relevant experience in a software testing role
• Strong knowledge of current testing techniques and methodologies
• Experience in system testing, systems integration testing, regression testing, UAT, database testing, and API testing
• Provide Validation and verification of test inputs, functional specifications, requirements etc., for testability, ambiguity, and completeness
• Familiarity with Agile and waterfall development methodologies
• Experience working in a team located across time zones
• Excellent communication skills, both verbal and written
• Attention to detail and a proactive approach to problem-solving
• Produce test artefacts, Test Cases, Expected Results, Actual Results, Defects, Data, Defect Re-tests, and Test Outcome Reports
• Provide input to the Test Planning and Estimating test phases
• Ability to work well in a team
• Track record of delivering commitments on time and with high quality
• Working knowledge of Azure DevOps is a plus
• ISTQB Advanced certified
• Fundamentals of Non-Functional Testing
• SQL/Database knowledge
• Act as a role model, mentor and coach to the Testers and Junior Testers

If you meet these requirements and are eager to contribute to the improvement of public services, we would love to hear from you. Apply now to join our team at Civica UK Ltd.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

 The Senior Developer is responsible for developing and maintaining applications software. This role involves approximately one third of the employee's time spent writing code/programming.

What you’ll do   

• Leading Development teams, including planning, controlling and reporting on progress.
• Designing, coding, testing and installing applications programs either in one major language or in a range of programs across multiple platforms.
• Developing solution operating and system documentation.
• Working with team members & users to evaluate applications requirements.
• Ensuring that systems are developed within agreed budgets and time frames and achieving necessary design and systems security standards.
• Overseeing the analysis, design, programming, debugging, and modification of computer programs for enterprise or end user applications.
• Completing documentation and procedures for installation and maintenance.
• Monitoring the performance and availability of systems hardware and software.
• Installing, testing and maintaining new or modified systems software.
• Analysing and rectifying operating systems problems

What you’ll bring  

• Expert knowledge of various software and performance monitoring techniques. Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue.
• 7 + years in Software Development, with at least 3 years in a large IT site.
• Advanced skills in one or more of the major programming languages (either 'legacy' or 'hot') such as Reactjs, JavaScript, .Net, C#, PowerShell, and SQL development tools.
• Advanced skills and knowledge of one Azure, Microsoft 365, Power Platform (PowerApps, Power Automate) and Sharepoint etc.
• Ability to understand the essential needs of Users and meet these in welldesigned programs.
• Good skills in time and resource management. Proven analytical and problem-solving skills.
• Excellent customer relationship building and management skills. Effective presentation skills.
• Strong verbal and written communication skills with a wide variety of stakeholders.
• Consultative and planning skills. Ability to escalate with a solution focus.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

• Develop and execute integrated marketing plans for both Mercure Sydney and Ibis Sydney World Square.
• Manage and optimize digital marketing campaigns, including social media, email marketing, SEO, and PPC.
• Create compelling content for various channels, including websites, social media, newsletters, and promotional materials.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
• Collaborate with the sales teams to develop and promote special offers, packages, and events.
• Establish and maintain relationships with external partners, such as advertising agencies, media outlets, and influencers.
• Organise and participate in promotional events and activities to increase brand visibility and engagement.
• Track and report on the performance of marketing initiatives, providing insights and recommendations for future campaigns.
• Stay informed about the latest industry trends and best practices in marketing and hospitality.

As a Senior SFCC Engineer, you will translate client requirements into technical development, design schemas and integrate with content management solutions and search engines, unlocking the business value of new technologies.

Responsibilities

• Work on a complex SFCC e-commerce project for our large international clients.
• Develop Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud)
• Collaborate with internal and external stakeholders on all website preparation and all site updates
• Assist with requirements definition, specifications, vendor selections, design, development, and timelines for key initiatives
• Assist with solution design based on product requirements
• Assist with code reviews and pull requests
• Diagnose and solve technical problems related to commerce implementation
• Define best practices to implement non-functional requirements like performance and scalability of the e-commerce solution.
• As Senior Developer, mentor and train junior development resources

As a Sales Executive you will be responsible for supporting the Sales team in Corporate Subscriptions by handling new business enquiries & assisting with the renewals for currently held corporate digital & print subscriptions (identifying upsell opportunities). You will also be responsible for developing sales proposals, producing usage reports for clients and identifying new business opportunities.

Day to day you will:

• Close new business deals/ acquire new accounts. Handle all stages of the sales process from lead to conversion
• Renew the existing client base, identify and convert upsell opportunities (Enterprise, Site, Team & Print)
• Provide accurate and timely reporting on existing client base and personal new business pipeline
• Support the Sales Manager with the coordination of team operations
• Attend customer related events to help build customer relationships
• Be responsible for the hygiene and management of the Salesforce data set
• Further develop a knowledge of subscription products within your portfolio with a key focus on enterprise clients
• Provide effective, timely and accurate responses to customer enquiries

Please note, this position is based in Sydney and includes hybrid work arrangements!