Total 45,143 Others/Any job vacancies in melbourne or sydney

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

• Build a rewarding career in an innovative, fast paced & collaborative environment
• North Sydney location with flexibility of hybrid working environment
• Private health fund for you and your dependents

We are seeking a dynamic and self-motivated Senior Financial Accountant to join our high performing Finance team based in Sydney. This role is responsible for monthly journal entries, month-end accounting and working with treasury to update the cash forecast throughout the month. Assisting with quarterly and year end audit preparations, performing analytical review and other accounting duties as assigned. The ideal candidate would have excellent analytical skills and have strong working knowledge of US GAAP and local GAAP.

Responsibilities:

• Prepare journal entries, schedules and account reconciliations for month-end closing in accordance with corporate deadlines
• Analyse and research monthly trend analysis, balance sheet and income statement account fluctuations and assist with providing explanations for significant or unusual changes in balances
• Participate in the preparation and review of monthly reports/analyses to Management
• Prepare monthly BAS and PAYG
• Review employee expenses and process payments
• Vendor invoices payment and recording
• Prepare and analyse key metrics for the Cash Forecasting process on a weekly basis
• Manage annual external audit complying to GAAP requirements
• Perform work to maintain Internal Audit/SOX compliance
• Complete local statutory compliance requirements
• Assist with special projects and other duties as assigned

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Starbucks Baristas personally connect with, laugh with and uplift the lives of our customers – even if just for a few moments. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a barista at Starbucks!

No day will be the same as a Starbucks barista, from taking customer orders to handcrafting beautiful beverages, including coffees and frappuccinos. We’re all about great teamwork, customer connections and exploring your creativity. 

To be a Starbucks barista 

We'd love to hear from people with:

• High levels of energy and enthusiasm with a can-do attitude

• An openness to getting the job done and helping your team in a dynamic retail environment

• A genuine passion for creating memorable and unique moments of connections with customers

• A willingness to learn and strong interpersonal skills

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

If you are passionate about joining the Starbucks team, apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Please note, your application will also be considered for nearby stores, so you are not required to apply to multiple stores at once. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant! 

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

Right now, we are looking for a Flutters Developers to join our team! They will be responsible for creating multi-platform apps for iOS and Android using Google's Flutter development framework.

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

Right now, we are looking for a Flutters Developers to join our team! They will be responsible for creating multi-platform apps for iOS and Android using Google's Flutter development framework.

We are looking for an enthusiastic and energetic Wait staff to join our team at Dixson & Sons. Located in Sydney's newest dining precinct, this role provides a unique opportunity to be part of an exciting new development where you will use your talent and experience to provide exceptional service for this premium outlet. 

With 5 levels of F&B venues there will always be something going on at the Porter House – come and join the fun!

Benefits:

• Excellent work environment
• Career progression and development
• Backing of a global hospitality group
• Good remuneration package
• Access to all Accor staff benefits

Melbourne, Australia

#QuantumSensing

Nomad Atomics is on a mission to make the broad uptake of quantum sensing a reality and simultaneously push the limits of our field beyond what we think is possible. We are building the world’s most advanced fit-for-purpose quantum sensors to allow us to see the world like never before.

Our team is made up of leaders in the quantum sensing field. We believe the time for commercial quantum sensing has come, and we are determined with making it happen.

We are growing here at Nomad Atomics – FAST. We are searching for people who want to finally take the commercial sensing game into the modern era of technology.

Who you are

You are a voracious learner, a problem solver, and a doer. Be ready to do almost anything and just get stuff done! You are driven by building things from scratch with a jack of all trades mentality. You are fascinated by emerging technologies and excited help build a company with ground-breaking ideas.

You are looking for a role to take your skills and implement them in a fast-paced start-up environment. It’s ok if you don’t have significant experience or are new to the commercial sector, we are all in this together. If you’re anything like us, you love a challenge and use your skills and creativity to solve anything that come your way.

Your role

Working hand in hand with the co-founders, this role engages with all parts of the business, from administration, HR, finance, operations, to technical staff, translating technology development to real world applications and customers.

Under the broad direction of the co-founders you will:

·         Manage day-to-day financial tasks, such as paying bills and issuing invoices.

·         Monitor spending and provide insights for better financial budgeting and forecasting.

·         Ensure the business meets all regulatory requirements and has necessary insurance.

·         Tracking and recording of statistics for the engineering department and business development teams.

·         Prepare accurate reports for the board and founders.

·         Implement effective recruitment, development, appraisal, compensation, and retention schemes.

·         Ensure the team has the needed facilities, equipment, and software.

·         Schedule appointments, arrange travel schedules and reservations, supervise calendars for the team.

·         Assist with external communications.

Your Skills:

It’s not about specifically where you have come from nor what qualifications you have. What truly matters is that you are an impossibly fast learner with skills like:

·         Bachelor’s degree in finance, business administration, or related field.

·         Experience in operational finance, and financial management.

·         A willingness to step outside your comfort zone to acquire new knowledge and skills.

·         Demonstrated strong sense of curiosity and a genuine passion for continuous learning.

·         Ability to embrace ambiguity and demonstrate a willingness to acknowledge and explore unknowns.

·         Self-motivated and works independently while fostering effective collaboration within cross-functional teams

The nuts and bolts:

The role is full-time and based in Melbourne, Australia.

We have the flexibility to work from home from time to time, but the in-person interaction with our tech team will be critical.

We offer a competitive salary, employee share option package and opportunities for professional growth and advancement.

Must have current full working rights in Australia.

If you think you’re right for the role, but don’t have some of these skills, reach out – we’d love to talk anyway.

About Zhejiang Dingli Machinery Co.,ltd:

Zhejiang Dingli Machinery Co.,ltd is a leading manufacturer of aerial work platforms in the global market. Established in 2005, Dingli specializes in the production of electric, diesel, and hybrid boom lifts ranging from 16 to 44 meters. With advanced R&D centers in MAGNI (Italy), MEC (USA), TEUPEN (Germany), and others, Dingli is at the forefront of innovation in the industry. The company is committed to providing high-quality products and services with independent intellectual property rights.

About the Job:

We are currently seeking a highly motivated Sales Manager to join our Australian team. The Sales Manager will be responsible for developing and implementing effective sales strategies, building relationships with potential clients, and achieving sales targets. With a focus on machinery sales, the ideal candidate should have a proven track record of exceeding targets and a strong background in the industry.

Responsibilities:

• Develop and implement sales strategies to achieve company sales objectives.
• Visit and meet customers in order to improve or establish relationships between customers and the company.
• Build and maintain strong relationships with new and existing customers.
• Conduct thorough market research to identify and capitalize on growth opportunities.
• Negotiate and finalize contracts with clients, ensuring favorable terms and conditions for both parties.
• Be responsible for the collection of the amount of sales.
• Monitor market trends and competitor activities to stay ahead of the competition.
• Provide regular reports on sales activities, market trends, and customer feedback to management.
• Support the company in the management of the relationship with the client and promotional activities.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven sales experience in the machinery industry, preferably with knowledge of aerial work platforms.
• Strong communication and negotiation skills.
• Excellent business acumen and understanding of market trends.
• Ability to build and maintain strong customer relationships.
• Demonstrated track record of meeting or exceeding sales targets.
• Knowledge of equipment rental companies in Australia will be a definite advantage.
• Self-motivated with the ability to work independently.
• Willingness to travel as required.
• Fluency in English or Chinese is desired.

We Are Social is looking for the next Head of Strategy to join Sydney’s Leadership Team.  This role requires an inspiring thought leader with experience and passion for social. As the Head of Strategy, you are responsible for the quality of the thinking in the agency and for leading the development of our creative response, one that aligns with We Are Social’s vision – to create ideas worth talking about.

KEY RESPONSIBILITIES

This role is designed for someone who is a self-directed learner, has their finger on the pulse of culture, goes above and beyond expectations, works well in a collaborative agency and can provide insightful clarity and direction for our clients. Your key responsibilities are outlined below: 

• Build and lead a high-performing, multi-disciplined strategy, media and research and insights team.
• Identify where our clients can use social for the greatest impact on their business and develop strategic maps to deliver this impact.
• Demonstrate skill in digital and social marketing with a well-honed brand planning capability.
• Establish direct relationships with senior stakeholders in our client’s businesses.
• Communicate creative and strategic intent to our clients and the value it will provide.
• Collaborate across the agency to develop and activate creative strategies to the greatest effect and execute the social vision for the brand.
• Write inspiring creative briefs and map the role of individual touch points across owned, paid and earned channels.
• Create social media ecosystems tailing the social media strategy to each platform.
• Play an active role in pitching for new business and developing senior client relationships.
• Contribute to the broader management of the agency as a core member of the leadership team.
• Make continued learning a priority for yourself and your team and actively contribute as a learning lead and mentor to the agency’s programme.

ROLE SPECIFIC REQUIREMENTS

• Experience within an agency with a minimum of 8-10 years in (social) strategy.
• Culturally connected and fluent with digital and social strategy, including paid media literacy.
• Confidence leading and inspiring a multi-disciplined team. A respected senior leader with a stimulating point of view, and are well-connected to colleagues, contemporaries and senior stakeholders. 
• You are culturally connected and are a self-directed learner, motivated to remain at the forefront of social and digital marketing.This gives you the ability to provide insight and direction to inform growth for We Are Social and our clients.
• A highly analytical mindset and the ability to prioritise and manage projects. Focussed, accountable and delivery oriented. You have high standards and work hard to deliver great results.
• Someone who gives precedence to growth, development, current and projected trends, agility and adaptability.

WHAT’S IN IT FOR YOU? 

• The opportunity to join the world’s leading social specialist network with over 1300 social experts in 19 offices around the world.
• A chance to work with some of the world’s most forward-thinking brands e.g. Samsung, Audi, Kayo, Mastercard and TikTok.
• The chance to put your passion, creativity and ambition to great use in a fun, collaborative and high-achieving agency.
• Flexible work arrangements (3:2 hybrid model) and a dog-friendly, modern office in Chippendale.
• Loads of team bonding opportunities including Wellness Wednesday’s and Cocktail Friday’s.
• Volunteer days, quarterly awards, employee assistance program and more….

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Kelly Spence (Client Service Director) and Suzie Shaw (CEO)

#QuantumSensing

Nomad Atomics is a leader in development of quantum sensors, developing and deploying field-ready quantum technologies to enable real-world applications. We believe the time for commercial quantum sensing has come, and we are determined to make it happen.

We are a high performing and ambitious team, driven by the desire to see our sensors used to solve the hardest sensing problems in some of the world’s largest industries. We are growing – FAST - and we are searching for people to join us on the journey of taking cutting edge technology to the market. We work in areas of global significance including resource exploration and extraction, land and groundwater management, CO2 sequestration monitoring, underground infrastructure monitoring and navigation. We provide an end-to-end service to our clients that includes technology development, manufacture, sensor deployment, and comprehensive data collection and processing.

We are looking for an ambitious and passionate business development associate to develop a strong customer portfolio in our critical early markets. The successful candidate will be responsible for building, growing, and maintaining our sales pipeline in the resources sector and managing the sales process from end-to-end. While this role is customer facing it engages with all parts of the business, from operations to survey teams and technical staff.

Who you are:

You are a curious and self-motivated, with a keen interest in emerging technologies. You are a strong communicator and are excited to share and sell ground-breaking ideas and products. You are looking for a role a fast-paced environment, where you have the opportunity to make a significant contribution to building something new. It’s ok if you don’t have significant experience, as long as you love a challenge and can apply your skills and creativity to solve anything that comes your way.

Your role:

Embedded in the business development team and under the broad direction of the Head of Business Development you will:

•         Research and map-out potential stakeholders and customers in the resources sector

•         Creatively generate new leads through desktop research, conferences, social media, or other tools

•         Engage with potential customers and partners to understand their needs and explore engagement opportunities

•         Assist with preparation for client presentations

•         Assist in the preparation of tenders, project proposals and capability statements

•         Work closely with our engineering and product development teams to help translate customer needs into product requirements

•         Assist in enhancing messaging and product positioning based on client feedback

•         Develop and maintain outward focused communication and marketing materials for the company and its technologies

•         Keep up to date on relevant developments, trends, opportunities, and competitors in target markets

•         Maintain effective records for pipeline management

Your Skills:

·         Demonstrates a strong sense of curiosity and a genuine passion for continuous learning

·         A willingness to step outside your comfort zone to acquire new knowledge and skills

·         Ability to translate scientific principles into industry specific language

·         Demonstrate active listening skills to effectively gather and interpret information

·         Ability to embrace ambiguity and demonstrate a willingness to acknowledge and explore unknowns

·         Comfortable communicating with all different levels of stakeholders from technical operators through to decision makers

·         Displays resilience and tenacity in overcoming challenges and adapting to dynamic situations

·         Exhibits excellent organizational skills to efficiently manage tasks and resources

·         Works independently while fostering effective collaboration within cross-functional teams

·         Displays self-motivation and works independently while fostering effective collaboration within cross-functional teams

Desirable experience:

·         A bachelor’s degree in Business and/or Technology

·         Experience in business to business (B2B) sales, and/or business development in a technical industry

·         Experience taking new and technologically advanced products to market

The nuts and bolts:

The role is full-time and based in Melbourne, Australia.

We have the flexibility to work from home from time to time, but the in-person interaction with our tech team will be critical.

Must have full working rights in Australia.

We offer a competitive salary, employee share option package and opportunities for professional growth and advancement.

Get to Know Us

Here at Centorrino Technologies, or CT as we like to call ourselves, we put a lot of effort into delivering the best customer experience of any managed ICT provider in Australia. We exist to empower our customers with a frustration free tech environment so they can concentrate on what’s important to their organisation.

We’re excited by the fact our team is continuing to expand. As we continue to grow, we’re on the hunt for a suitable candidate to join us as a Desktop Support Officer based at a client site.

The role:

As part of the role, you will be responsible for providing local end user support for the customers' technology environment which encompasses a combination of Microsoft Windows 10 Workstations, Apple Mac Devices, Chromebooks, Meeting Room Technology and Mobile Devices running both Android and iOS.

Responsibilities:

• Utilise your skills and passion for technology to solve technical issues on Windows, Apple Mac, Chromebooks, Android and iOS based devices supporting the operating systems, hardware and client side applications on these devices. Whilst we understand that you may not have had experience with all platforms, the successful candidate will be a fast learner who enjoys expanding their knowledge;
• Travel from site to site based on the schedule;
• Provide end users with training on how to better use their devices and assist them to learn something new;
• Be personable with end users developing a friendly bond with customers;
• Collaborate with your fellow colleagues to determine any processes which need improvement or can be handled more efficiently;
• Seek customer feedback on your performance and take an active approach in attempting to continuously improve these results;
• Identify problems or requests which don't have an existing process and collaborate with your peers to develop and implement one;

Qualifications, Skills & Experience

• Know your way around a computer and in particular Windows;
• Intune knowledge;
• Basic Networking;
• A solid understanding of how computers and associated peripherals work together;
• A fast learner with a eagerness to learn more;
• A person that enjoys a fast paced environment and helping others;

The role is based at a client site in Melbourne CBD and is a full-time position.

Monday to Friday - Full Time with and early start onsite.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Aboriginal people and people from culturally diverse backgrounds.

We invite you to join NinjaTech AI as a Senior Applied Scientist to lead our efforts in data science and ML performance domains, as we innovate together to use LLMs as autonomous agents.

About us:

NinjaTech AI is a generative AI company, based in Palo Alto. We are building autonomous personal AI to save working professionals time and money by taking over administrative tasks that presently take up 30% of their time. 

Join a strong founding team of ex-Google, ex-Meta and ex-AWS engineers, scientists and product managers while our startup is still in the seed round of funding: an excellent time to join us as we build an innovative AI product from the ground up!

About you:

You would be a great fit if you have experience in practical R&D and ML modeling, experimenting with various model architectures with the ultimate goal of achieving the highest accuracy of the ML output possible. It’d be ideal if you are experienced with the latest ML algorithms and LLMs and have a publication record in top-tier conferences.

About the role:

You will report directly to the Chief Science Officer and your insights and expertise will significantly influence the technical direction, design, and implementation of our Conversational AI product. You will collaborate with our CSO, CTO, CEO, ML Engineers, Product Managers, and talented software developers to build and integrate various AI technologies. You will have ownership in these areas of your work:

• Research, design, experiment with, and build high-accuracy ML models, focusing on surveying state-of-the-art publications on Autonomous agents. Find ways to reproduce cutting-edge innovations and build upon research findings to enhance our Conversational AI product.
• Apply advanced ML techniques to analyze complex datasets, extract meaningful insights, and develop predictive models to improve our LLM’s accuracy and performance.
• Devise and implement data augmentation techniques to improve the training and performance of our LLMs.
• Build rapid prototypes and proof of concepts to turn ideas into our product’s features and infrastructure.
• Stay up-to-date with the latest advancements in AI, DL and ML, and propose ways to apply cutting-edge techniques to improve our LLMs, algorithms, and overall system performance.
• Design, organize, and analyze complex and large-scale datasets using tools from advanced statistics to generate insights that will help to guide engineering and business decisions.
• Work with the engineering teams to determine and prepare useful data sets for model training and testing.
• Collaborate with cross-functional teams including engineering, product, and design to design new product features.

We offer a highly collaborative, iterative, and team-oriented hybrid work environment: we work on-site at least 3 days a week. We get a lot done when we ideate together and iterate quickly. Our velocity, scientific rigor and engineering excellence are exceptional.

• PhD or Master’s degree in science.
• Strong understanding of data structures, data modeling, database systems, software architecture, algorithms, and run-time analysis.
• Deep knowledge of math, probability, statistics and algorithms.
• Nice to have: familiarity with deep learning-based NLP models such as BERT, OpenAI GPT-2/3, and other transformers.
• Relevant professional experience in Natural Language Understanding, Open Domain Question Answering, Text Classification, Information Retrieval, or Knowledge Extraction.
• Familiarity with machine learning frameworks like Pytorch and relevant libraries.
• Able to solve real–world problems using cutting–edge ideas and independent research
• Analytical and problem-solving skills for design, creation and testing of custom software
• Adept at adapting academic ideas and theoretical algorithms into a production system.

NinjaTech AI offers excellent benefits:

• Annual Health insurance subsidy
• Superannuation
• Paid Time Off (Vacation, Sick & Holidays)
• Paid lunches when you work on-site
• Stock Option Plan

Reporting to the Director of Rooms, our Full Time Front Office Manager for Pullman Sydney Olympic park is responsible managing Front Office operations including guest arrival and departure, room inventory and availability, guest service standards and initiatives, loyalty recruitment, and room profitability.

News Editors are an integral part of the Nine News production team. We are looking for candidates that want to thrive in a dynamic and fast-paced workplace, who can work well in both a team environment and autonomously. The role collaborates with producers and reporters to create high-calibre content across multiple news programs. News Editors are creative, have excellent attention to detail and technical accuracy. News is a 24/7 business and candidates must be available to work a 7 day rotating roster. This role will be based in the office full time. 

Day to day includes but won’t be limited to: 

• Editing material for Nine News broadcasts, including voice overs, grabs, overlay, and news packages as directed by the News Edit Shift Leader.
• Occasionally edit feature-style packages for various news and current affairs programs, including online content.
• Occasionally engage in production editing for Today Show and Today Extra.
• Maintain availability for a 24/7 roster, accommodating early starts and late finishes.
• Compile vision for archive and ensure timely delivery of edited material.
• Promptly escalate potential technical issues to the Supervisor and/or engineering.
• Prioritise punctuality, attention to detail, and accuracy.
• Thrive in both quiet and busy periods, contributing to collaborative teamwork while working autonomously.
• Demonstrate effective communication and interpersonal skills, fostering positive relationships in a team environment.

Your opportunity
 

We currently have a 12-month maximum term contract opportunity for an experienced Iteration Manager Business Analyst (IMBA) to join our Technology team to facilitate, coordinate and deliver programs including delivering on business case objectives, business analysis, team velocity, project communication & reporting and change management. This role will work closely with all business stakeholders and report to the Technology Delivery Domain and will cover some day to day Operations support and escalation for Motoring systems. 

This role will offer hybrid work arrangements with the flexibility to work from either our Sydney Olympic Park and/or Sydney CBD offices and from home.  This role will require the ability to work 24 x 7 to support the Roadside team as and when required by the business or operation team.

Specifically your key responsibilities will include:

• Manage project initiation, analysis, planning, control, variation, measurement, reporting and closure
• Create the foundations and platforms required for BA / Business Owner collaboration and delivery team estimations on sound User Story capture/requirements
• Define and maintain a continuous improvement philosophy for your domain which support both technology and business strategy to drive simplicity, efficiency and exceptional customer experience.
• Liaise closely with the product owners and business stakeholders to assist in their completing the necessary steps for each projects success
• Examine unknown factors which define business problems.  Perform system analyses on web services, software programs and applications. Integrate new systems and programs with business operations
• Resolve project escalated issues and project change management
• Prepare project documents whereby scope, objectives, risks, assumptions, resources level, roles and responsibilities, schedules and deliverables are identified and defined
• Collaboration and negotiation with technical and business stakeholders to achieve optimal delivery in terms of cost, speed-to-market and business outcomes
• Track project and delivery costs and report on project status to stakeholders, customers and project team as required
• Vendor management to ensure SLAs and contractual obligations are being met.

About You

• Tertiary level qualifications in a relevant discipline (e.g. degree in Computer Science, Business or equivalent)
• 3-5 years of demonstrated Business Analysis experience in successfully delivering Software Applications and associated Business Process changes
• Demonstrated solid understanding of business needs and customer focus beyond the technical/technology aspects
• Demonstrated IM & Business Analyst Skills and practices in an Agile and Waterfall environment
• Highly effective vendor management and facilitation skills with experience working with offshore teams
• Ability to capture User Stories/requirements, agree acceptance criteria and manage ambiguity
• Demonstrated experience in Agile estimation and driving delivery according to estimations
• A willingness to get involved at a detailed level when required
• Ability to work effectively during periods of high demand and tight timeframes
• Experience in negotiation, conflict management and facilitating resolution
• Proven experience in effectively communicating with stakeholders at all levels
• Highly developed estimation and project financial management skills
• Strong interpersonal skills with the ability to easily develop new relationships with suppliers and colleagues and to influence and impact from front-line to GM-level

Amazing Benefits are Yours!

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• Free My NRMA Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group

Why the NRMA?

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

We thank you for your application in advance. Successful applicants will be required to complete pre-employment checks.

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Are you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager to become an integral part of our team. As an Customer Success Manager, you will assume a pivotal role in the post-sales phase, where your expertise will be essential in nurturing, enhancing relationships with our existing customer base.

As an Customer Success Manager at Jitterbit, you will be at the forefront of our commitment to customer excellence. Your primary focus will be on maintaining and enhancing the satisfaction and success of our valued customers, while sourcing expansion opportunities. Here's how you will contribute:

1. Relationship Cultivation: You will take the lead in building and nurturing strong, enduring relationships with our existing customer base. By fostering open lines of communication, you will gain insights into their unique needs and challenges, positioning yourself as a trusted advisor.

2. Strategic Partnership: In this role, you will be instrumental in driving strategic agendas and initiatives with our clients. By aligning their business objectives with Jitterbit's solutions, you will play a vital role in ensuring that our technology continues to deliver exceptional value, enabling further expansion and growth.

3. Effective Communication: Your exceptional communication skills will shine as you become the main point of contact for customer inquiries, concerns, and strategic discussions. Through in-person interactions, phone conversations, and written correspondence, you will provide clarity and guidance to our clients.

4. Innovative Problem-Solving: At Jitterbit, we value an entrepreneurial spirit. As such, we encourage you to think creatively and 'outside the box.' Your ability to identify innovative solutions to our customers' pain points will be key to their ongoing success.

5. Collaborative Excellence: Success in this role requires close collaboration with cross-functional teams. By working closely with colleagues from various departments, you will ensure a seamless and holistic approach to customer satisfaction.

Based in Sydney, you will be the local face of Jitterbit for our Australian clients. Your physical presence and commitment to understanding their regional nuances will solidify our commitment to their success.