Total 75 workforce administration job vacancies in South Yarra

File Preparation

• Pre-appointment checking, chasing and preparation of all report files;
• Pre-appointment preparation of templates for experts and transcribers;
• Maintain accurate and timely updates and uploads to Salesforce;
• Maintained detailed Notes to File when matters deviate from standard procedure or when instructions varied by the client;
• Post-appointment processing of files, scanning and archiving

Communication and Customer Service

• Provide exceptional customer service and product/service information;
• Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, record customer interactions and escalation;
• Ensure excelling service standards, respond efficiently to customer inquiries and maintain high customer and expert satisfaction;
• Communicate urgent file requests with other staff as required;
• Contact customers to track paperwork and any other file issues;
• Inform the QA Manager regarding staff/roster/leave changes.

Reception Support

• Support the Clinic Coordinator in management of reception on day to day basis;
• Greet and sign in experts and examinees to Lex Medicus’ offices;
• Ensure that clinics are clean and well stocked in between examinations;
• Ensure that experts have all requirements while using the clinics. Files, Dictaphone, hand weights etc.

General

• Function as an effective, positive team member;
• Maintain active knowledge of work health and safety practices and procedures;
• Adhere to all policy and procedures;
• Complete all required training, learning & development courses on time;
• Promotion of Lex Medicus on social media;
• Attending Lex Medicus seminars, functions and training days as required;
• Business development communications with lawyers and clients.

About us

Fleet Healthcare was founded with the purpose of revolutionising the mobile healthcare industry, by delivering the highest quality of care possible to individuals at a location that suits them best. Fleet Healthcare specialises in delivering mobile healthcare services in the comfort and convenience of the client's desired location. Our provision of services is constantly expanding.

We currently provide the following services:

• Physiotherapy 
• Exercise Physiology 
• Massage Therapy 
• Occupational Therapy
• Podiatry
• Dietetics
• Chiropractic

We work with clients from all different backgrounds, inclusive of, but not exclusive to elderly people, people with disability, children, adults, and athletes. Fleet Healthcare aims to deliver the highest quality mobile healthcare to the client – wherever they are – making the process of receiving healthcare services as convenient and effective as possible, regardless of the client's situation.

Tasks & responsibilities

• Content creation for social media and email marketing
• Phone communication
• Email communication
• Client bookings
• Therapist diary management
• Preparing reports and documents
• Therapist and client recruitment
• Task delegation
• Equipment orders

Qualifications & experience 

• Prior content creation, social media and email marketing experience
• Prior administration experience/training 
• Prior diary management experience 

Benefits

• Work collaboratively with other staff members in a modern newly furnished office.
• Great location, close to cafes, gyms, shopping centres, and the beach.
• Support & training as required to assist in developing the skills required for your role.
• Annual pay reviews with the possibility of pay increases.
• Opportunity for job role promotions.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Working between our South Melbourne Head Office and our operational centre in Dandenong South, you'll deliver top-notch sales admin service to ANZ wholesale customers. You'll coordinate accounts, manage cold leads, and ensure smooth operations for the Independents team. If you're process-driven, detail-oriented, and ready to make an impact, this is your chance to help drive business growth and elevate customer experience. This role is a 12 month maternity leave contract, with the potential to go permanent within other teams.

Your Day to Day

• Manage National Sales Agent Network communications.
• Provide solutions-focused service to nominated accounts.
• Coordinate POS materials and campaign launches.
• Maintain positive customer relationships.
• Contribute to key business projects.
• Release and prioritise sales orders for dispatch.
• Monitor inventory levels and report to sales team.
• Provide comprehensive reporting to sales leaders.

Your Skills

• Excellent organisation and time management.
• Ability to thrive in a fast-paced environment.
• Strong relationship-building skills.
• Proficiency in cloud-based ERPs and CRMs.
• Keen eye for detail and accuracy.
• Exceptional written and verbal communication.
• Problem-solving skills under pressure.
• Previous sales admin experience.
• Understanding of wholesale consumer goods.
• Proficiency in NetSuite and Google Suite.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!