Customer service and Administration Officer

About the company:This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. A great opportunity for an experience customer service and administration candidate to join this large and growing government agency, or either a 6 or 12 month temporary assignment. About the role:Reviewing, processing and assessing documentation and ensure all information is correct and accurateMaking appropriate decisions in line with delegated authorityResponding to phone and email enquiries, and providing accurate information and effective support to internal and external stakeholdersMaintaining client recordsData entry and processingManaging incoming and outgoing correspondenceScanning and filing documentsProviding application updates to clients as required About you:You will have previous experience working in an administration or processing administration role previouslyYou will be comfortable dealing with inbound phone and email queries,…

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