Total 23,862 service centre manager job vacancies in Australia

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. Our Recycling Centre Attendants are the champions for the Containers for Change Scheme and play an important role in ensuring that our customers return to our recycling centres time and time again. They achieve this by ensuring our customers have a great experience when visiting our centres by providing exceptional customer service, ensuring the recycling centre is clean and tidy and ensuring our machines and sorting equipment are running as intended. Our Recycling Centre Attendants also play a large role in boosting the TOMRA brand and are the face of TOMRA here in Australia.

What you’ll be doing:
-Delivering exceptional customer service to ensure our customers have a great experience
Ensuring the recycling centre is well presented by maintaining a safe, clean, efficient and professional environment for team members and TOMRA customers
-Carryout regular cleaning and maintenance of our reverse vending machines and sorting equipment
-Ensuring the sorting equipment is running efficiently by removing and replacing collection bins as they fill up
-Monitoring the recycling centre for any hazards and reporting concerns as they arise
-Ad-hoc duties as required by management

The ideal applicant with have a strong background in Quantity Surveying, ideally gained through the delivery of complex projects. Preferably you will have worked within a professional consultancy before, but those with a background in other areas, such as experience working for main contractors are encouraged to apply.

As a Cost Manager, you will strive to promote and maintain the highest of professional standards. At times, you may be required to oversee more junior staff, though you will be supported by our senior management team and the Real Estate lead who you will be working closely with.

• Pre contract cost planning services during design stages of projects

• Post contract progress claim and variation assessments

• Engage with the local property market to gain market knowledge for use in the delivery of our services

• Assist with the commission management of our commissions to assist in the successful delivery of our services

• Integrate with full cost management and project management teams in Queensland and support when required

• Work independently and take responsibility for deliverables

Reporting directly to the General Manager and Director of Sales, this hands-on role is integral in leading the Food & Beverage operation to success. You will be responsible for multiple Food and Beverage outlets including Sen5es Restaurant & Bar, Fenians Irish Pub, Room service and Banquets. 

Your key responsibilities will include:

• Driving the management of all outlets ensuring that revenue is maximised and costs are effectively controlled
• Completing regular departmental forecasts and deliver on financial targets
• Developing a strategic plan (in conjunction with the Executive Chef and General Manager) for the Food and Beverage operations to ensure long term profitability
• Conducting regular analysis on all outlets and operations to continuously improve productivity, quality, market competitiveness and service standards.
• Implement marketing plans for each outlet to maximise revenue opportunities
• Undertaking projects within the Hotel at the direction of the General Manager
• Implementing and maintaining operational and brand standards and procedures across all outlets.
• Leading team performance management and development.

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

Your Career

As a Regional Account Manager, you will focus on Critical Infrastructure and Public Sector Accounts, you will be responsible for generating new opportunities in our growing territory. You are the primary point of contact for these accounts and are accountable for delivering at above-quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions.

You will lead to identifying and signing appropriate channel partners as well as training them on our solutions. Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.

Your Impact

• You will specifically be responsible for acquiring and managing Critical Infrastructure and Public Sector accounts in Queensland

• Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts

• Be a highly competent presenter, with a proven track record in selling to C-level executives

• Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis

• Facilitate communication on strategic and tactical issues facing our clients and partners

• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets

• Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts

• Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)

• Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process

• Extensive domestic travel and possible International travel as necessary

This opportunity sits within the Digital Audio pillar of Nine, where the focus is driving advertising effectiveness for brands across the suite of Nine audio streaming and podcasting assets. As this is a new role within the digital Campaign Operations Team, you will work closely with the Audio Team Lead to ensure delivery of all digital audio bookings, in addition to contributing to revenue growth for the business.

At the core, you will manage end-to-end digital audio ad campaigns, handling tasks like booking approvals, performance monitoring, budget delivery optimization, and troubleshooting. Your success will hinge on fostering strong relationships with sales teams and ensuring the highest level of client service.

Day to day you will:

• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaigns to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Run ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

We are looking for an experienced and strategic Enterprise Account Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value.  They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.

The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness  to learn and adapt in any situation. She / He should be prepared to develop and execute  against an account plan and consistently deliver on revenue targets and have a strong can-do  attitude in an agile environment. The ideal candidate will possess both sales and technical  expertise along with engagement skills from a CXO level to technical and operations staff.  The Account Manager will be an exceptionally strong analytical thinker who thrives in fast paced dynamic environments with good communication and presentation skills.

Responsibilities:

• You’ll become the resident expert on the Freshworks platform and will expand our cloud-based software usage in existing customers
• Drive expansion through upsell and cross-sell to meet or exceed revenue targets
• Demonstrating / selling value to key stakeholders within the accounts
• Build a plan to maximize revenue and customer satisfaction within your accounts
• Create & articulate compelling value conversations with C-Level stakeholders also work in  alignment with inside stakeholders namely AMs, Customer Success, Implementations,  Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders
• Collaborate with and lead a larger cross functional team to the closure of large complex deals
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling
• Exceeding activity, pipeline and revenue goals on a quarterly basis
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
• Analyze sales/metrics data from your accounts to help evolve your strategy
• Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact
• Develop long-term strategic relationships with key accounts
• Ensuring satisfaction within your accounts  

What you get to do in this role:

• Help in building the measurement strategy for the Global Technical Support organization
• Interact with GTS leadership to determine current and future needs vs existing tools and facilities
• Work with various internal teams on delivery of analytical and operational tools for GTS
• Update and maintain tool and metric inventory and definitions
• Create, deliver and analyze key metrics using dashboards and QBR reporting
• Create or improve and implement analytics reporting for customer support
• Develop actionable insights from analysis to make recommendations on key business strategies.
• Participate in creating advanced analytical models to support Global Support organization and Engineering initiatives
• Provide models and analysis to help identify areas of opportunities to work with Business Units
• Learn and become and SME using our internal analytics tool (Performance Analytics)

Reporting into the Service Manager, the Service Liaison role is responsible for providing exceptional after sales service to ensure a fantastic customer experience.

The role supports and troubleshoots any problems the customer may experience with the operational efficiency of their product and  includes liaising with 3rd party suppliers, manufacturers and service agents via phone and email to help rectify any problems, faults or damages.

• Liaise with customers to diagnose operational issues with their product.
• Log all service calls and accurately update all customer service records.
• Coordinate and book service calls for customers by liaising with third suppliers such as manufacturers,suppliers and service agents.
• Liaise with Finance and/or Order Management to process any credits, refunds or sales returns on faulty products.
• Answer all customer emails and phone calls within an acceptable time frame.
• Keep up to date with new and existing product knowledge through regular training.

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. Our Recycling Centre Attendants are the champions for the Containers for Change Scheme and play an important role in ensuring that our customers return to our recycling centres time and time again. They achieve this by ensuring our customers have a great experience when visiting our centres by providing exceptional customer service, ensuring the recycling centre is clean and tidy and ensuring our machines and sorting equipment are running as intended. Our Recycling Centre Attendants also play a large role in boosting the TOMRA brand and are the face of TOMRA here in Australia.

What you’ll be doing:
Delivering exceptional customer service to ensure our customers have a great experience
Ensuring the recycling centre is well presented by maintaining a safe, clean, efficient and professional environment for team members and TOMRA customers
-Carryout regular cleaning and maintenance of our reverse vending machines and sorting equipment
-Ensuring the sorting equipment is running efficiently by removing and replacing collection bins as they fill up
-Monitoring the recycling centre for any hazards and reporting concerns as they arise
-Ad-hoc duties as required by management