Total 23,919 Full-time service centre manager job vacancies in Australia

Job Description

Product Manager

• Looking for a different challenge as a Product Manager whereby you can still utilise your skills?

• Permanent Full-time position with competitive renumeration and benefits

• Role based at our Capalaba site in Brisbane

• Office environment with work from home flexibility

• Join a growing, yet already successful market combined with a dedicated and welcoming team

• Join a Trusted Global Leading Animal Health organisation

Allflex is the world leader in the design, development, manufacturing and delivery of solutions for animal identification, monitoring and traceability. Our data-driven solutions are used by farmers, companies and countries to manage hundreds of millions of animals worldwide. By putting intelligent, actionable management information into farmers’ hands, our solutions empower them to act in a timely manner to safeguard their animals’ health and wellbeing, while achieving optimal production outcomes for a healthy food supply. Allflex is a Livestock portfolio of digital products within our Animal Health business.

The Product Manager is the go-to person for everything to do with the product, with detailed understanding of the product features and benefits, where each product fits within a farm production system, understanding of the supply chain, process through customer care, manufacturing, printing, dispatch as well as the brand management team. 

 This role is responsible for the day-to-day management of products including planning and execution of product lifecycle management, forecasting, pricing, communication of changes and working with the marketing team to improve product messages that are delivered in communications.

Initially, this role will be responsible for products within the ALLFLEX range although the range of product may change.

What You Will Do

Responsibilities include, however not limited to:

• Lead the product management for the range, liaising with technical & global colleagues to understand the portfolio R&D pipeline, and champion ongoing range improvements; lead the introduction of new product and product improvements, with cross functional colleague engagement; identify gaps and opportunities within the portfolio, and champion product enhancement ideas to suit local needs with local, regional, and global colleagues. Contribute as required to internal product evaluation forums.

• Develop and execute product lifecycle management plans and actions and contribute to the development of company strategy in collaboration with the broader marketing team.

• Lead the building of budget and inventory forecasts for the portfolio, and accurately forecast major variances in sales forecasts based on industry, environmental and customer knowledge, and sales team contribution to forecasting.

• Work closely with production, demand planning and procurement operations to ensure supply continuity, effective inventory management, with a view to minimize stock obsolescence & destruction. Ensure supply constraints are clearly communicated internally and to customers.

• Lead the pricing review of the portfolio with contribution from the sales team.

• Lead development of product marketing messages to promote product benefits.  Work with brand management, digital marketing, technical, sales and customer care to ensure messages are accurate are being communicated in a clear and effective manner and help develop marketing activities.  At times this role will lead brand activation under direction of the marketing lead.

• Understand the NLIS and understand and changing trends in traceability for Australia.

• Conduct market research activities to help inform product strategies.

• Plan, coordinate and participate in trade and consumer promotional events as required.

• Remain abreast of marketing trends and innovations to maximize innovative product messaging techniques.

• Spend time with sales and technical team members in field to gain customer insights.

What You Must have

• Tertiary education in marketing, business or equivalent is essential.

• Prior product marketing experience.

• Experience managing large changing portfolios with significant numbers of UINs.

• Experience in an agriculture business, a knowledge of animal farming systems or experience in an agricultural business is highly desirable.

• Strong analytical skills required with proven experience evaluating portfolios and preparing business recommendations and strategies.

• Demonstrated experience developing and using market research and data to build marketing insights and develop product messaging.

• Experience engaging industry bodies, key opinion leaders and influencers to develop brand campaigns.

• Demonstrated experience developing and launching new products and market leading brands.

• Able to collaborate with other departments in a team setting demonstrating leadership competencies.

• Self-starter with initiative who works well in a team but with minimal supervision.

• Project management skills to initiate and complete multiple projects as required.

• A growth mindset looking for new ways of working to improve outcomes.

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation

• Exposure to upskill and develop in your role

• Flexibility and opening doors to other opportunities and skillsets

• Joining a collaborative team of likeminded individuals

• Great opportunity to contribute to the growing success of our animal ID products

• Attractive Total Rewards Package offered that covers compensation, health, work life and career benefits

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

ABOUT US:

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays and the Great Barrier Reef, as well as resort connection services.

We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld on Hardy Reef.

ABOUT THE ROLE:

We are currently seeking a highly motivated and experienced Assistant Operations Manager in the Marine team. This role is responsible for supporting the Marine Operations Manager with the primary focus of driving efficiency, compliance, continuous improvement and productivity within the Marine Department.

Key responsibilities include, but not limited to:

• Delivering first class standards throughout the marine operations, and proactively building and maintaining effective working relationships with key stakeholders;
• Supporting the Marine Operations Manager in leading and motivating a large crew to deliver the company product, safely and efficiently;
• Facilitating all facets of workforce planning such as schedules/rosters, matrixes and crew progression;
• Managing training compliance such as VSI/VOC's, qualifications and professional development;
• Co-ordinating and overseeing compliance with permits and licenses through regulatory bodies;
• Promoting business processes and systems ensuring usage for business effectiveness;
• Assisting with the planning, management and maintenance of company vessels and pontoons, including purchasing, refurbishment and replacement; and
• Assisting with project requirements ensuring project deadlines and departmental budgets are met

ABOUT YOU:

To ensure your success you will demonstrate extensive leadership experience, passionately value a strong team culture and will possess a can-do attitude. Personally, you are dynamic, self-motivated and passionate about people and results.

You will have:

• Excellent management skills with a minimum of two years’ leadership experience in a similar role;
• Prior Marine Operations experience with marine qualifications highly regarded;
• A sound understanding of commercial operations with any analytical focus and strong bias for action;
• Strong written and verbal communication skill set as well as presentation skills;
• Strong understanding and in depth knowledge of marine regulatory requirements;
• Excellent attention to detail and ability to adapt to a frequently changing market environment; and
• Ability to work flexible hours including weekends

This is a fantastic leadership opportunity within an exceptional team.

It really doesn't get much better!

If this sounds like the perfect role for you, please submit your Cover Letter and Resume now.

• Senior leadership role with accountability for the overall Rest-wide strategy
• Work with the Rest Board and Executive team
• Leading industry fund with significant market presence 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support over two million members, with around $80 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The GM Strategy is one of the most critical, senior influencing and cross-functional leadership roles at Rest. Reporting to the Chief Strategy, People and Corporate Affairs officer, your role as the GM Strategy will be a key role, working with the Rest Executive leadership team, Board, Senior Leaders and others within Rest and across the industry.

You will have overall accountability for

• Designing, facilitating, and delivering the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning.
• Developing and managing an industry-leading strategic vision for Rest

Responsibilities

• Design, facilitate, and deliver the overall Rest-wide annual and long-term strategy process, including running the annual Board Strategy process, and contributing significantly to annual Business Plans.
• Develop and manage an industry-leading strategic vision for Rest
• Lead a cross-functional strategic planning and strategy leadership group, to achieve alignment and integration of functional strategies across Rest.
• Bring best practice thought leadership and ‘outside in’ perspective to Rest.
• Provide strategic advice consulting as required, including regarding ad hoc matters.
• Work with internal teams and external stakeholders and partners to ensure there we maintain a comprehensive view of Rest’s strategic landscape.

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Operate telephone effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy.
• Complete the daily shift check list, referring any items that require follow up to the Front Office Supervisor or Duty Manager.
• Transfer all details on the registration card to the guest reservation in Opera accurately and efficiently, ensuring that future stays are updated with relevant needs and requests.
• Be versed in the VIP arrivals and special requests for the day. 
• Be aware of group activity and crew movements, liaising closely with the Front Office Supervisor and/or Duty Manager, and assisting as required to prepare for such activity. 
• Have extensive knowledge of the Opera Front Office system with respect to reservations, check in, cashiering and check out.
• Be fully versed in the Front Office cashiering system, balancing each shift and resolving outstanding items.
• Have an extensive knowledge of the hotel services and facilities. 
• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Assist with implementation and maintenance of Sofitel Brand Standards.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.

As the Technology Cost and Benefits Manager, you will be responsible for evaluating the costs associated with technology initiatives, analysing their benefits, and providing recommendations to ensure cost-effectiveness and maximum value for Technology and the organisation.

Additionally, you will lead a team to provide operational planning, dependencies management, reporting, financial management, ensuring seamless coordination with the broader Technology deliverables.

The role involves collaborating with cross-functional teams, financial stakeholders, and technology leaders to drive informed decision-making in technology investments. It also involves establishing and upholding a comprehensive Value Management Framework to assess, track and optimise the value derived from technology investments and spend.
 

Key Accountabilities:

• Establish and uphold a comprehensive Value Management Framework to assess and optimise the value derived from technology investments and spend.
• Actively manage the enterprise value management framework with focus on ensuring all work to be delivered by Technology has a clear outcome and measurable benefit and realisation plan defined, signed off by Sponsor and Business Owner, planned for with Finance and then is frequently tracked and reported on. Provision of actionable insights will be key as these will feed through to Steering Committees
• Drive business management practices within our Technology teams
• Ensure alignment with the overarching Technology strategy and contribute to the budget planning process.
• Develop input for internal and external reporting; material for tenders, contractual review summaries, scheduling and minuting agreed governance meetings.
• Assure delivery of maximum value within budget and with minimum risk while quickly responding to changing business needs and demand across the portfolio. Strategic cost management across the total Technology portfolio and insightful reporting to Leadership Team required.
• Drive business impact through creation of new Commercial Management tools/processes (or optimisation and automation of existing ones) that solve for team-wide pain points and opportunities.
• Set up best practice frameworks for governance, risk identification & management, vendor management, value management, strategic planning & reporting.
• Develop and maintain Technology Dashboard to measure operational effectiveness and impact. Co-ordinate input for Board and external reporting as required.
• Direct adoption of vendor management best practices – managing key inputs for strategic vendor meetings directly.
• Manage and optimise the current budgeting process & BAU business management – Supporting SoWs, BAU reporting, contracts, invoices
• Drive structured approach to managing cost-to-income (cost base diligence) improvements across Technology Delivery, working with Platform Leads to set, track and report benefits ( cost reduction and avoidance). Maintain refreshed TCO profiles.
• Active participation and ownership of strategic focus areas covering workforce management, operating model, vendor management, technology obsolescence & simplification and technology acceleration.
• Lead and coach team to provide consistency in process, service and stakeholder support through process.
• Drive the annual strategic budget setting process for Technology Delivery – with input from broader Technology Leadership Team, ensuring strong alignment across strategy-> budget->delivery goals with focus on what is required to deliver and impacts of change.

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Biggera Waters team as Warehousing and Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

Working primarily in our warehouse but also help out our customer service team on a daily basis where the need arises, this dual role offers plenty of variety. You'll be assisting our warehousing team to ensure warehouse activities are managed efficiently to meet customer’s specific lead-times & requirements.  

You will also learn Customer Service skills and assist the customer service team by managing enquiries that come from walk in customers, via phone and email and working to keep your customers informed and up to date with the progress of their orders. 

What Will You Do?

Being a key team player in our warehouse and a core part of our customer facing team, you will:

• maintaining a continuous focus on HSE (Health, Safety & Environment)
• general Stores & Warehouse duties including: manually Picking & Packing customer specific orders, operating an Electric forklift for loading & unloading a variety of vehicle types
• interacting with our customers predominately face to face, and at times via phone and email, to manage a variety of enquiries
• preparing and following up customer quotes, entering and managing a variety of orders types including Patio Kits, Fencing, Rainwater goods and more, whilst collaborating with our Sales, Production and Transport networks amongst others
• resolving issues and seeking ways to improve the customer experience

More About You

As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy being busy and working in a supportive team environment, you'll bring:  

• a “Team First’ philosophy to all your contributions, showing excellent communication, negotiation & interpersonal skills;
• You will demonstrate behavioural flexibility, allowing you to seamlessly collaborate with a variety of staff, customers and personalities;   
• a strong customer focus with the ability to resolve issues effectively and efficiently;
• a proactive approach in building constructive and effective relationships;
• a high attention to detail with the ability to be flexible in your daily routine and complete multiple tasks simultaneously;
• a willingness to undertake forklift training and obtain the relevant license

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Wednesday, 3rd April 2024.