Total 7,922 service centre manager job vacancies in NSW - Remote - Far West Region NSW

Who Will Be In Your Team

Colleagues in the Chief Medical Affairs Office aspire to be the most trusted and innovative medical partners, to shape the future of healthcare for patients. Our purpose is to shape the end-to-end life cycle of our medicines with clinical insights that uncover, anticipate and address population and patient health needs. We are scientific and clinical professionals working with partners across many sectors to generate evidence and provide quality medical expertise to HCPs and other decision makers and address care gaps.

We are transforming how we engage with HCPs and patients, setting a new industry standard for digital, in-person and hybrid interactions centred on science-based engagement tailored to customer needs.

What You Will Achieve

The Medical Manager, Dermatology role is an opportunity to shape and expand the future of medical affairs at Pfizer and across industries to achieve our aspiration and fulfill our purpose of leading breakthroughs that change patients’ lives.

Working with the Specialty Care Medical Lead, the role provides medical, scientific leadership for the dermatology portfolio. A central focus of the role is to generate and analyse medical insights, identify clinical data gaps, generate relevant evidence, and communicate medical data effectively through a coordinated medical omnichannel strategy. Close partnership with Collective Advantage functions including Medical Engagement, Evidence Generation, Field Medical and Medical Quality Governance is essential.  

The Medical Manager, Dermatology will actively collaborate with cross-functional partners, internal and external stakeholders, and cross business medical affairs functions to implement and execute plans and strategies. Stakeholders include but are not limited to Commercial, Regulatory Affairs, Market Access, Medical Information, Drug Safety, Clinical Research and Corporate Compliance. The role will also maintain an ongoing external relationship and partnership with health care specialists, key opinion leaders, researchers, and investigators, advancing science and research and enhancing Pfizer reputation and recognition. 

How You Will Achieve It 

• Work with the category Medical Lead to manage the strategic direction and implement and execute plans for key assets in the dermatology medical category
• Closely align with above country teams in the medical category to ensure the local medical team receives timely information on asset strategy and objectives, clinical development plan, new/important clinical data, new regulatory and safety information and accurate, balanced and up to date materials to use in medical-to-medical (M2M) communications. As such, this role may need to attend teleconferences with global colleagues, such as Medical Scientific Subcommittees, outside of routine working hours.
• Closely collaborate with the local cross-functional teams to ensure a alignment of activities in compliance with Pfizer and local regulations
• Lead the generation of real-world evidence in the dermatology therapeutic area in collaboration with internal and external experts
• A key aspect of the role is to interact on a regular basis with key opinion leaders and to develop enduring relationships with local, regional and national opinion leaders, regional advisors on clinical practice, contributors to national guidelines and national and/or regional formularies. The MM is responsible for ensuring the Company’s adherence to high standards of conduct in all its dealings with the medical profession, supporting health care disciplines and with consumers.
• Provide medical support to in-country team and externally to ensure that the objectives of each asset are realised, product licenses are maintained and to support Pfizer’s reputation in the marketplace whilst legal, regulatory and ethical standards are maintained 
• Lead or participate in cross-functional project teams to ensure that ongoing improvements in processes and performance are delivered  
• Lead medical support for clinical research programs, protocol and site feasibilities related to dermatology assets
• Lead therapy area support for and management of investigator sponsored studies (ISRs) to ensure that adequate records are kept, progress is monitored, and presentation and publication of data is encouraged 
• Support the Medical Affairs Review and Approval experts in the certification of promotional material provided by Global teams or produced in country for medical and scientific correctness and adherence to Pfizer and local regulations
• Lead the creation or localisation of M2M content to ensure the highest level of medical and scientific correctness and adherence to Pfizer and local regulations
• The MM is pro-actively involved in supporting all aspects of a product’s appropriate positioning and usage medically and in accordance with current scientific evidence in order to enhance the product’s value in accordance with evidence-based medicine and the general principles of the quality use of medicines
• Ensure compliance with respect to relevant Codes of Practice, SOPs, regulations and guidelines 
• Demonstrate collective leadership, leading transformation, scientific expertise and execution
• The MM is responsible for engendering a management culture that is in accordance with the Pfizer core values and ensuring that Medical Affairs ethical and professional values are adhered to in all actions and activities
• Act as a key enabler in building a strong culture and driving the Pfizer AU/NZ innovation agenda 

Qualifications

Must Have 

• Tertiary education in medicine or a health science related discipline; relevant specialty training desirable 
• Deep understanding of life sciences, pharmaceuticals, and/or healthcare industry
• Experience in the dermatology therapeutic area is desirable
• Experience with medical affairs management of assets within the pharmaceutical industry (i.e. regulatory and PBAC submissions) is desirable
• Strong track record of networking and collaborations and ability to understand and influence in a highly matrixed environment
• Strong managerial, organisational, and communication (e.g., writing, presentation, etc.) skills  
• Experience in cross-functional and cross-categorical projects and initiatives  
• Ability to thrive under pressure, uphold accountability, and meet deadlines  
• Ability to identify risks and remove roadblocks to enable success  

Nice-to-Have

• Medical Qualifications or PhD in relevant therapeutic areas
• Pharmaceutical Industry experience (3 – 5 years +)
• Good working knowledge of relevant industry and professional Codes of Conduct and Practice in both Australia and New Zealand 

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.