Total 489 management job vacancies in NSW - Sydney - Western Sydney & Nepean

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we’re on the hunt for a Service Management Specialist to join our growing team.

Here's what you'll be doing:

• Identify, categorise, escalate and manage Major Incidents providing effective oversight and governance.  
• Coordinate technical teams and vendors to ensure a focused, timely resolution to Major Incidents.
• Act as the central point of contact for Major Incidents providing regular updates and fielding queries from key stakeholders.  
• Oversee company adherence to SLA’s day-to-day to ensure client expectations are met or exceeded. 
• Coordinate resources and investigations to ensure timely resolution of Problem records to minimise impact on clients.  
• Identify trends in incidents to address recurring issues proactively, collaborating with relevant teams for long-term solutions. 
• Identify and implement process improvements to streamline operations. 
• Collaborate with other departments to deliver the best quality solutions.

Here's what you'll bring:

• Intermediate experience in IT service management, preferably within an MSP environment. 
• Strong understanding of ITIL best practices and ITSM frameworks supported by ITIL certifications. 
• Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders. 
• Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines. 
• Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly. 
• Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment. 

We would also require the ideal candidate to participate in a 24/7 on call roster.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working with team anchor days to support collaboration
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

We are looking for a Privilege Access Management (PAM) Engineer to design, implement, and administer Cuscal’s privileged access management systems and tools.

What is this role about?

As the PAM Engineer, you will ensure the secure management of privileged accounts, minimizing the risk of unauthorized access to critical systems and data. The PAM Engineer plays a crucial role in enforcing least privilege principles, supporting compliance requirements, and enhancing the Cuscal’s overall security posture by safeguarding privileged credentials and preventing potential insider threats.

Here’s some more insight into what you’ll work on,

Design and Implementation of PAM Solutions:

• • Lead the deployment, configuration, and maintenance of Privilege Access Management systems.
  • Design and implement secure processes for managing privileged credentials, including password vaulting, session monitoring, and multi-factor authentication for privileged accounts.
  • Collaborate with cross-functional teams, including IT, compliance, and business units, to ensure PAM solutions meet organizational needs and regulatory requirements.

PAM Operations and Administration:

• • Monitor and manage daily operations of PAM systems, ensuring the availability, performance, and security of privileged accounts.
  • Manage the lifecycle of privileged accounts, including provisioning, de-provisioning, rotation, and auditing of credentials.
  • Conduct regular reviews of privileged access rights and ensure accounts adhere to the principle of least privilege.

Incident Response

• • Investigate and respond to any security incidents or anomalies related to privileged access
  • Collaborate with the incident response team to ensure proper handling and mitigation of privileged account-related incidents.

Compliance and Auditing:

• • Ensure PAM processes and systems comply with regulatory frameworks and standards (e.g., CPS234, PCI-DSS, NIST).
  • Maintain audit logs and generate reports on privileged access activities for security and compliance purposes.

What you get to do in this role:

• Profound knowledge and experience in managing and exceeding Support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversight and participation in Change Management as it relates to Customer Support.
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

We are currently seeking an experienced Human Resources Manager to join our Company.

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Responsibilities will include:

• Manage approval of timesheets.
• Create and maintain all employee records and files in Employment Hero.
• Conduct hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Answer phone and e-mail inquiries
• Assist with scheduling for Building Managers, Concierge and Cleaners via Employment Hero
• Performance Management
• Policy Development
• Workforce Planning

We are currently seeking an experienced Human Resources Administrator to join our Company. The role consists of the end to end of Human Resources Management activities: recruiting, onboarding, scheduling, following up performances, conducting workplace counselling and training sessions to improve team development and administering human resources processes and procedures.

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Responsibilities will include:

• Manage Building Managers, Concierge and Cleaners fortnightly schedules via Deputy.
• Manage approval of leave applications.
• Handle and resolve Human Resources issues.
• Create and maintain all employee records and files.
• Conduct hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
• Onboard new staff members and offboard staff that are leaving.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Managing succession planning of staff and follow up performances.
• Managing HR After hours calls

We are currently seeking an experienced and energetic Building Manager to join our Company, for a long-term.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.