Total 1,859 help desk specialist job vacancies in VIC - Regional - Warrnambool, Portland & South West Coast

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.

As our Service Desk Analyst you will be responsible for:

• Working closely with our IT Operations team.
• Procurement and management of hardware & peripherals (laptops, mice, monitors, headsets).
• Issuing swipe cards for our Sydney Head Office.
• Managing application provisioning for all cross functional tools such as Slack, Google Workspace, Okta.
• Managing virtual communication tools such as Zoom, Slack, GoogleMeet.
• The remote management of company technology via security software.
• Troubleshooting hardware and software issues on MacOS, iOS, Windows and Android.
• Troubleshooting IT issues across the entire Employment Hero business.
• Working within data protection compliance with ISO27001.
• Participating as a project resource for IT Operation initiatives.

What will you bring

• Entry level experience in Technology (Up to 1 year experience).
• Degree and/or related qualification in Information Technology or Information Systems.
• Ability to work in a busy, fast-paced environment.
• A keen eye for details with a strong work ethic and willingness to learn.
• Strong communication, presentation and listening skills.
• Be willing to go the extra mile to make our team experience memorable.
• Exceptional organisational and time management skills.
• The ability to take direction and also work autonomously.
• Comfortable with Windows and Mac administration.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We have ambitious goals to grow our business and scale our team in 2024.

As a Customer Success Specialist (Corporates), you will be responsible for delivering the best customer experience for our corporate clients. There is potential to grow with the business, with an attractive bonus package that is aligned to your personal performance and company success.

Collaborate with cross-functional teams to optimise engagement of corporate clients and their employees with our service. Lead client success initiatives to maximise subscription renewals and drive new business and upsell revenue opportunities. You will also have the opportunity to influence and shape corporate engagement strategies, crafting innovative ways to drive engagement and success.

You will be part of an exciting startup culture, working alongside talented and driven individuals, and contributing to the success of a company that is helping businesses do better for their employees. If you're ready to take your career to the next level and to make a real impact on the fitness and wellbeing of working Australians, apply to join our team today!

Responsibilities

• Assist new corporate clients with the onboarding and launch of our service across their organisation
• Build strong relationships with our corporate clients, respond to their requests and provide support across phone and email channels
• Implement account management initiatives at scale to maximise customer satisfaction, retention, renewal, and new business/upsell revenue opportunities
• Assess clients’ current level of engagement and help clients extract greater value and engagement with our service
• Proactively monitor client health and create/implement risk mitigation initiatives where necessary
• Communicate client needs and feedback back to management and the relevant teams, and suggest potential solutions
• Identify process improvement opportunities and work with cross-functional teams to address these areas effectively
• Meet client success targets and KPIs

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s experience in client success or account management roles (preferably B2B SaaS) across phone and email channels
• Excellent presentation, written and verbal communication skills
• Strong team player with the ability to collaborate with management and cross-functional teams
• Ability to thrive in a fast-paced dynamic culture and perform under pressure
• An interest in fitness, health and wellbeing is an advantage but is not required
• Nice-to-have: experience working in a start-up environment

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Zero overtime commitment - we encourage our team to dedicate quality time to personal fitness, health and wellbeing outside of work hours
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
Our Service Desk is a 24/7 operation. These roles are for our day shift team- Monday to Sunday 6am to 8pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship and ability to pass national police check is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Grow and develop alongside Accucom, developing Industry relevant skills and technologies
• Support key technologies for clients, focussing on Desktop Support, Office 365, and Server Storage
• Norwest location
• Previous MSP experience essential
  
  

Accucom Systems Integration Pty Ltd, a specialised infrastructure and cloud services company, is seeking a Professional Service Desk Analyst to join our team. As a leading provider of IC&T solutions to the Education and Mid-Market Corporate sectors, we deliver a wide range of cloud application and on-prem infrastructure solutions. Accucom Systems Integration Pty Ltd offers a competitive salary, an excellent work-life balance, and a supportive work environment where employees can grow and thrive.

Role Description:

The selected Service Desk Analyst will be expected to provide highly professional and timely communication directly with Education based clients, and will be responsible for providing first contact with clients, supporting a a wide range of areas including infrastructure, cloud services, security, and networking where able, escalating where able. This role will offer a multitude of opportunities to upskill and learn new technologies in order to grow with Accucom's needs as well as market demands. You must be experienced in MSP environments and able to acquire a working with children check in order to service client sites when required.

Responsibilities:

• Provide technical support to clients for a wide range of infrastructure and cloud services, as well as networking.
• Engaging with clients in a professional manner in a clear and concise way.
• Following communication procedures and ensuring transparency throughout support / project process.
• Work with level 2+ engineers to resolve client issues in a timely and effective manner.
• Troubleshoot, diagnose, and resolve hardware and software issues related to infrastructure, cloud services, security, networking, and other systems.
• Maintain accurate records of all support requests and resolutions in our ticketing system.
• Install, configure, and maintain infrastructure and cloud services for clients.
• Provide remote support and onsite support as required.
• Ensure that all work is performed in accordance with company policies, procedures, and quality standards.

The Successful candidate must display several of the following skills and technology proficiencies:

• 1+ years of experience in ICT systems engineering or related field with a Managed Service Provider
• A current working with Children check
• Strong knowledge of Windows Server, Active Directory, Exchange, and Office 365
• Experience with virtualization technologies such as VMware vSphere, and Hyper-V.
• Familiarity with networking concepts and technologies, including TCP/IP, DNS, DHCP, VPN, firewalls, and routers.
• understanding of cloud technologies, including IaaS, and SaaS.
• Ability to troubleshoot, diagnose, and resolve complex hardware and software issues.

Why Work @ Accucom?

Our vibrant work environment ensures you will enjoy social activities, fresh fruit, great coffee and regular office lunches with your colleagues. We have a strong culture supporting work/life balance.

And, you will be paid to train! We believe that our staff need to be the best that they can be in order to deliver high quality solutions to our clients. We encourage continual professional development through fully supported training.

Only candidates with current working visas or permanent residents of Australia will be considered

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As a Senior Service Desk Agent, you'll look after Tier 2 resolutions being a point of contact to our biggest clients. No two days will be the same as you’ll be constantly thinking outside of the box to troubleshoot and resolve issues, ensuring the most efficient and effective customer service, possible!
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 8:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Problem solving and delivering quality customer service is your forte, and you’re looking for a role that challenges you to think on your feet. You’re comfortable working with customers over the phone and have strong, clear communication skills; both written and verbal.

You’ll value being part of a team and you’ll also be comfortable working autonomously. We’re looking for someone who is passionate about developing a career in the ever-fast-changing world of IT and someone who truly values the customers they support.

In our successful candidates we are looking for:

• Self-starters who are motivated to further develop their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.
  

If you have any of the following skills and qualifications, this will be advantageous to your application:

• ITIL v3 foundations
• Experience using Service Desk ITSM tools or CRM tools
• Windows 7 through 10
• Microsoft Office 2007 through O365
• Active Directory
• Web browsers
• Web and Mobile applications
• Microsoft Exchange
• Hardware and Software installation
  

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline or NV1 Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

As The Yiros Shop continues to grow in new and exciting directions, we are looking for a creative, organised, and self-motivated Freelance Creative Designer & Animation Specialist to join our Marketing team. If suitable, we can accommodate a long-term position.

Working Hours: 20-25hrs (Hours can be increased in time)

Location of work: Remote/ in the office if located in South Brisbane

Language: Intermediate+ English required

Responsibilities

• Visual Design Creation: Develop visually captivating graphics, illustrations, and designs for various platforms, maintaining consistency in brand identity and messaging across all materials.
• Campaign Development: Collaborate with marketing and creative teams to conceptualise and execute innovative marketing campaigns. Translate ideas into compelling visual content that drives engagement and conversion.
• Animation Production: Create captivating animations that enhance the brand's online presence. Develop animated content for social media, websites, and marketing materials to tell engaging stories and capture audience attention.
• Brand Consistency: Ensure all design and animation work aligns with brand guidelines, maintaining a cohesive visual identity across all touchpoints.
• Adaptability and Learning: Stay updated with industry trends, design techniques, and software updates to enhance skills and continually bring fresh ideas to the table.
• Project Management: Manage multiple projects simultaneously, meeting deadlines and delivering high-quality work under tight timelines.
• Multichannel Campaign Optimization: Strategically create and adapt campaign visuals and animations for different marketing channels while maintaining consistency and maximising impact. Tailor designs to suit the nuances and user behaviours of specific platforms, ensuring each campaign resonates effectively across diverse channels.

Technology Application Specialist - Mining Burnie, Tasmania With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. ABOUT THE ROLEReporting to our Technology and Innovation Manager, you will be a strong contributor to the overall customer experience by rolling out technical support and training around Caterpillar Mining technology products.This is a fast developing area of our business and will see you discussing technology solutions with internal stakeholders, new and existing customers.Daily responsibilities will include the following: The roll out of CAT Mining Technology and support across our mining customers Providing training to other employees and customers in Technology products and offerings within both Mining and Construction spaces Maintaining abreast of the latest developments in Caterpillar Mining, Digital and Technology products and solutions Identifying any application/operational problems that may arise ABOUT YOUTo be considered for this role you will have the following skills, experience and attributes: Experience with Fleet Managements systems within the mining space A passion for technology in this space Experience within a similar role and/or industry Excellent customer service and rapport building ability Strong ability to multitask and work independently Intermediate computer skills Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing. You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability. We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF more!  Want to know more?Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

Click here to view more detail / apply for Technology Application Specialist - Mining

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role

This newly created role sits within our commercial team, which is an essential part of the future growth success of Ofload. The main objective of the role is to create success-driven lead generation strategies by developing marketing communication campaigns that generate new customers quickly and supercharge revenue growth.

What You’ll Do

• Support the strategy and execution of lead generation that incorporates digital advertising, email campaigns, content marketing, case studies development and social media planning.
• Create lead generation journeys that resonate with the audience and drive lead captures (i.e. bespoke landing pages).
• Create short and long form content, stories, and articles shared through social media platforms.
• Use data insights to inform and improve future marketing campaigns to drive market penetration.
• Develop and execute marketing plans for new product features.
• Automate, monitor and track marketing campaigns for leads and also existing customers.
• Conduct market research and competitor analysis to drive marketing efforts.
• Support the broader functions on priority initiatives.

What You’ll Bring

• 2+ years experience in marketing communications (experience in B2B would be highly valuable but not essential).
• Experience in high-growth environment and enthusiasm to learn new skills.
• Demonstrated ability to operate both strategically and tactically.
• Strong analytical and quantitative skills - using data to develop and measure marketing campaigns.
• Strong verbal and written communication skills.
• You are adaptable to work in a startup environment where things change quickly.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

What's in it for you?

Are you a Recruiter ready to dive into the world of sports books, steaming and crypto casinos? Do you love making career dreams into realities by matching people with their dream jobs? Are you ready and willing to help one of Australia's fastest growing companies continue our growth in 2024? If you're answering yes to these questions, then we've got the perfect role for you. We are looking for a Talent Acquisition Specialist to help us achieve our exciting growth plans for 2024 and hire the best talent in the streaming and gaming space in Melbourne!

Your role with us

Your mission should you choose to accept it, will be to shape the future of Easygo and contribute to the growth of our business in all areas. With multiple brands under our umbrella, you will be instrumental in identifying and attracting top-tier talent, who in turn will to drive growth and innovation across our respective brands Stake, Kick and Twist. You will collaborate closely with Hiring Managers and department heads, and lead end-to-end recruitment processes, from crafting compelling job descriptions to conducting interviews, negotiating offers and contributing to the overall culture @ Easygo.

You will leverage your expertise in sourcing and assessing candidates within the competitive fields of technology, gaming, marketing, design and many more. Your ability to navigate the evolving landscape of these industries will be crucial as we continue to build a team that is at the forefront of innovation and excellence. Outside of the day to day recruitment responsibilities you will get the chance to get involved in interviewing training, EVP and Talent Branding projects, as we aim to increase our audience and network in 2024. This role would be a fixed term contract for 12 months, with the view to go permanent at the end of the contract.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 250+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you'll do:

Sourcing and Recruitment
Market open positions via our careers page, LinkedIn and job boards such as Seek, Indeed, Glassdoor, and Workforce Australia for visa candidates.
Source candidates utilising multiple streams including, resume databases, Boolean searches, industry contacts, professional networks, and referrals, and engage with active and passive talent on LinkedIn Recruiter and connect them to current job opportunities.
Prescreen candidates via phone, video, and/or in-person interviews. Evaluate applicants and submit a shortlist of top candidates for hiring manager to review, ensuring they are in line with salary benchmarking and schedule subsequent interviews with hiring managers and other stakeholders.
Monitor and update our applicant tracking system, job boards, and employee referral program and support ‘diversity in hiring’ programs across multiple demographics and genders and help contribute to a welcoming workplace for who work all @ Easygo.
Talent Advisory
Partner with Hiring Managers to identify recruitment needs and candidate “must haves” and draft job descriptions to go to market.
Communicate with interview panels to ensure both Hiring Managers and candidates are fully prepared throughout the interview process.
Partner with Hiring Managers to identify competency questions for interview consistency and quality. Work closely with business leaders to influence effective recruitment approaches and set realistic expectations on time to fill, compensation, candidate pool quality, and market feedback.
Provide training and coaching to hiring managers and junior recruiting staff.
Employee Value Proposition
Collaborate with marketing, human resources and business leaders to establish an employer brand identity.
Assist in the management of our profiles on Glassdoor, LinkedIn, and other talent-related websites.
Contribute to our social media presence through positive posts.
Build and maintain positive relationships with external agencies, colleges, vendors, associations, and other bodies who might route talent to the organisation or aid in TA processes.
Candidate Experience
Ensure each and every candidate who goes through the interview process @ Easygo has a positive experience, and is updated and given constructive feedback throughout the process.
Draft and utilise templates for TA communications, such as application received messages, knockout notices, interview requests, rejection emails, and offer letters.
Manage candidate expectations and engage talent throughout the hiring process
Ensure Easygo remains a Circle Back Initiative Member, by responding to every applicant who applies.
What you'll bring:

You’ll bring with you significant experience as a Technical Recruiter, either in-house or with a mix of internal and agency.
Experience of engaging with and sourcing candidates across a range of sectors.
You’ll have worked supporting a Technology business units or within a Tech organisation, having networks and subject matter expertise across Development and Product talent markets.
You’ll know how to identify what needs to be done first and be able to prioritise and manage your time effectively, and are transparent in the way you work.
You’ll enjoy problem solving and enjoy the various challenges that come with a fast-paced and evolving organisation.
As a strong communicator, you enjoy dealing with various stakeholders and are open to learning new industries and new technology.
An ability to write creative job advertisements and assist with occasion website content.
A positive mindset when faced with challenging requirements and situations.
Contribute to our social media presence through positive posts on either LinkedIn or Instagram.
Bonus points if:

A bachlors degree in any line of work is desirable but not required.
Any IT related certifications such as Scrum Master, Project Management or Cloud certifications would be looked upon favouably
Any extra curricular activities such as appearing on talent related podcasts or speaking at meetups would also be looked upon favourably.
Strong written and verbal communication skills.
An awareness of Easygo as a business and our brands Stake, Kick or Twist would be sure to benefit your application.
Some of the perks of working for us:
EAP access for you and your family
Access to over 9,000 courses across our Learning and Development Platform
A full-time barista who will make you coffee, tea and fresh juices
Daily catered breakfast
Massage Wednesdays - we get professionals to do this!
Friday parmas/pub lunch, plus happy hour in the office from 4pm
Fun office environment with pool tables, table tennis and all your favorite gaming consoles
Paid volunteer day
Flexible working hours
Help yourself to the drinks fridges and snack shelves

“We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant”

We are seeking a dedicated Health and Safety Specialist to join our team and play a critical role in supporting the development and implementation of a new Permit to Work system. The project is currently underway and has a 6-month time frame, offering an excellent opportunity to make a substantial impact on health and safety in the workplace. The role can be based in Brisbane or, preferably, in Callide/Biloela, with travel to sites as required.Responsibilities:As a Health and Safety Specialist, you will take on a crucial operational role on a construction site, reporting to the superintendent. Your responsibilities will include:Developing and delivering the functional Health & Safety (H&S) plan.Collaborating with operational leaders to enhance safety maturity.Working as part of a team to proactively manage key health and safety risks on-site.Leading in the field, focusing on Critical Risk Management, Workplace Conditions, Hazard & ID control, Pre-start meetings, Incident Investigation, and action quality.Analysing and solving complex health and safety issues.Providing on site support for incident investigations and risk assessments.Offering advice on health and safety matters to operational leaders in alignment with HSEQ matters.Conducting first-party assurance to ensure compliance with systems, procedures, and standards.Developing and providing relevant H&S information, such as safety statistics, incident information, risk analysis, and educational material to supervisors.Identifying and implementing continuous improvement opportunities in the health and safety function.Qualifications and Skills:To excel in this role, you should possess the following qualifications and skills:Formal qualifications in workplace health and safety.A strong commitment to your safety and the safety of your team.The ability to thrive in a fast-paced environment while managing competing priorities.Demonstrated ability to work collaboratively in a team environment.Strong interpersonal skills.A passion for and sound knowledge of health and safety.Strong communication and analytical skills.All applicants must have working rights in Australia.How to Apply:Please submit your resume and a cover letter outlining your relevant experience and qualifications to [email protected].

Click here to view more detail / apply for Health and Safety Specialist

Purpose:To provide plant and equipment management services for Council’s large and varied plant, fleet and equipment assets ensuring that they are fit for purpose, maintained and replaced and able to meet desired operational requirements. The position works closely with Directors, Manager – Fleet, Overseers, and plant operators to optimise productivity and efficiency in the provision of fleet, plant and equipment maintenance and services.Key Responsibilities:Fleet MaintenanceCompliance and continuous improvementCorporate FunctionsCustomer Service and Administrative FunctionsPlease refer to attached position description for furtherinformation.About:Roma, QLDFull time / 36.25 hours per week5 weeks annual leaveFortnightly Rostered Days Off (RDOs)15 days personal leaveAnnual Leave loadingEmployee Assistance Program & Social ClubSalary sacrifice facilities (i.e., rural remote rent assistance, novated leasing, additional super contributions)A strong candidate for this role will have:To be successful you will need to demonstrate that you will be able to meet (or have the ability to obtain) the below mandatory requirements for the role:Current C (Car) Class Driver LicenceConstruction Induction (White) CardCertificates of competency in heavy plant operation relevant to maintenance activitiesCertificate IV Training and AssessingDegree with experience in field of specialist expertise, or lesser formal qualifications with extensive experience, in one or more of the following – fleet management / workshop operations / mechanical engineering or a combination of experience, expertise and competence sufficient to perform the duties of the position.Required skills and experienceDemonstrated experience in strategic planning and analysis in fleet management.Comprehensive understanding of the National Heavy Vehicle Accrediation Scheme (NHVAS).Demonstrated experience working with plant management software systems to maximise use, mobilisation and reduce unscheduled downtime.Demonstrated technical skills and experience of workshop functions, operations and practices.Ability to provide a consistent level of exemplary customer service.Excellent written skills with a strong attention to detail and ability to prepare reports and interpret and apply relevant legislation.Demonstrated knowledge of accepted Industry Standards, Quality Assurance Standards, Work Health and Safety Act 2011, legislative requirements applicable to fleet management and plant services.Ability to demonstrate a strong commitment to Maranoa Regional Council’s values and team goals.Previous experience working in local government or similar environment will be highly regarded but is not essential. This position entails conducting reference checks, a medical assessment (including drug and alcohol screening), a driver's licence check, and a criminal history check.To apply:Press the Apply now button to complete the online application form. Please include:a covering lettera resume (CV) andany relevant licences and qualificationsWe recommend you prepare these documents before you commence your online application because you will be asked to upload them.Click SubmitPlease be advised that applications will be reviewed as they are received. Interviews may be conducted prior to the closing date. Council reserves the right to close the listing early if a suitable candidate is selected.For more information:Website: www.maranoa.qld.gov.auTelephone: 1300 007 662

Click here to view more detail / apply for Specialist - Fleet Maintenance and Compliance

Dear Paid Search Specialist,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced Paid Media Specialist... blah blah blah” job adverts…

And you’re looking for an exciting opportunity to join the fastest growing digital agency in the country…

Then this will be the most important job listing you ever read.

Here’s why…

Firstly... stop what you're doing and watch this - https://youtu.be/OPdKs9NM380

Okay lets continue...

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

We're a world-class herd of digital strategists, direct response marketers, designers, growth hackers and developers, banded together to help you reach your growth goals.

And this is just one of the reasons we’ve been named as one of the BEST PLACES TO WORK in Australia & New Zealand by AFR and one of the Top 100 Coolest Companies in Australia by Anthill Magazine.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

The Opportunity:

We are looking for a Paid Search Specialist fanatic that just can't get enough, with a hustle mentality. An analytic mind that is ready to help us achieve world domination.

King Kong turns generalists into specialists, if you've discovered an undeniable passion Google AdWord campaigns and want to dive deeper into the mythical land of their algorithms and come out sword held high, a world-class Paid Media Specialist capable of achieving unheard of results - then this role is your dream come true!

As a Paid Search Specialist you will be responsible for managing a portfolio of client pay-per-click campaigns from creation, including strategy, campaign build, campaign monitoring and optimisation.

You'll also be required to provide insights to improve their website and landing page conversion rates. All this work will focus on driving the maximum number of conversions at the lowest acquisition cost possible.

What you'll do:

• Setup, manage and optimise campaigns using Google Adwords.
• Scrutinise analytics to identify areas of opportunity and utilise conversion rate optimisation tactics to squeeze as much ROI as humanly possible out of each dollar spent.
• Create standout Google Tag Lines that promote curiosity and enticement.
• Write effective direct response ad copy that sells.
• Manage landing pages and websites to install conversion code and tracking pixels.
• Communicate effectively with and educate Account Managers who will relay to clients the strategies of your campaigns.
• Be invested in each client's business as though it were your own.
• Prepare performance analysis reports and make recommendations for corrective modifications with a view to ongoing optimisation.
• Keep your finger on the pulse to identify opportunities within paid media for the benefit of both King Kong and their clients.

• 1-2 years experience building and running AdWords campaigns.
• Experience with Google Analytics.
• Google AdWords & Analytics certified.
• Understanding of email marketing systems (MailChimp or similar).
• Hunger to stay up-to-date in the fast changing environment.
• Willing to try new strategies.
• Data-driven and analytical.
• Capable of managing time effectively to ensure all clients receive a high quality of care.
• Experience with Photoshop is a PLUS.
• Experience with Google Tag Manager is a PLUS.

The juicy part:

• Generous salary - we want Australia's best talent and reward as such.
• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To sustain our growth, we have an exciting opportunity for a motivated, driven and ambitious Specialist Sales Representative to be part of our highly successful global team.

The Role:

As our newly appointed Specialist Sales Representative you will have responsibility to actively manage the sales territory, key customer relationships and activities, support marketing activities, identify customer trends and opportunities, to achieve/ exceed territory sales targets. 

The role will focus primarily on designated specialties (ie: Rheumatology) in the sales territory, with a corresponding secondary aligned pharmacy channel focus to support the sales of the product.  There will also be a split focus later for Pediatrics to support another product at launch, on the specific territory.

Key Accountabilities:

• Meet/Exceed Sales Territory Targets
• Strategic Territory Planning and Management
• Data Analytics, Budget Control, Forecasting and Reporting
• Customer Relationship Management
• Team Collaboration
• Knowledge and Compliance
• Administration

Key Responsibilities Include:

• Meet/exceed sales and growth targets and deliver budgeted revenue.
• Engage with HCP’S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings to provide disease and product education/awareness.
• Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to the greater team.
• Develop annual strategic territory action plan and strategy for assigned products, revised quarterly.
• Identify and engage with KOL’s to achieve advocacy.
• Secondary focus on pharmacy channel and support to ensure sales success.
• Follow through on customer commitments and requests promptly.
• Meet or exceed agreed reach and frequency targets with key HCPs.
• Monitor key financial areas including the recording of monthly sales and expenditure.
• Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities.
• Use strong technical knowledge and sales skills to build confidence in our brand.
• Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.

• Sales Experience in Rheumatology / Dermatology or Pediatrics highly favorable
• Tertiary qualification in science, health or business fields
• Completion of Medicines Australia Continuing Education Program
• Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
• Demonstrated stakeholder engagement and relationship building skills
• A proven record in business planning with demonstratable sales success
• Highly organised with an ability to self-motivate and work autonomously.
• Current driver’s license and reliable vehicle

Interested? we would love to hear from you, please apply today for immediate consideration.

100,0000 to 105,000 and relocation support available Advance your career in health, safety environment! Join a strong multinational and industry leader and support Our key mineral processing and quarry operations in Victoria Provide health, safety, environment, government and community relations support to operations and other internal and external stakeholders. About Graymont Graymont is a global leader in lime and limestone solutions. Lime is a versatile industrial chemical that is key to vital industrial processes and applications and is an essential element for addressing a multitude of complex environmental challenges. To learn more: https://www.graymont.com/en/sustainability/environmental-care/climate-change Our Role This role will be based at our Traralgon limestone processing plant in La Trobe Valley. Reporting to the Plant Manager, the HSE Specialist will provide health, safety, environment, government and community relations support to our quarry and processing plant operations to create long -term value for our operations in Traralgon and Buchan. This role works with plant employees, leadership and corporate office stakeholders to influence real outcomes that ensure our workplaces are safe, sustainable, compliant and supportive of local community needs. This position will: Facilitating safety risk management including helping others to identify hazards, assess risks, implement controls, maintain housekeeping standards and ensuring actions are taken to address any gaps. Keeping abreast of the latest PPE technology and ensuring staff have access to appropriate PPE. Running incident and action management, making recommendations and driving completion of associated corrective actions. Coordinating the reviews of site safety procedures and controlled documents as required. Facilitating injury management, medical surveillance and return to work programs and responding to work cover investigations. Facilitating environmental risk management including helping others to identify issues, assess risks, implement controls, maintain housekeeping standards and ensuring actions are taken to address any gaps. Ensuring site environmental licenses and permits are in place and renewed in time, with support from HSE Manager where needed. Conducting environmental audits and regular sampling/monitoring such as water, noise, and dust monitoring. Ensuring completion of periodic statutory reporting, to be reviewed by HSE Manager prior to submission. Coordinating response to stakeholder complaints and ensuring associated corrective actions are completed within required timeframes. Developing and coordinating site rehabilitation. Supporting stakeholder engagement activities, including community meetings, sponsorships, and site involvement in community initiatives and events. Supporting the site manager to proactively engage with regulators, local Council, neighbours and other key stakeholders in line with Graymont values. Working with our internal network of experienced HSE specialists, we need a candidate who can work constructively with others in the field to positively influence internal and external stakeholders to help us achieve our goals. Having a nationally recognised qualification in Workplace Health & Safety and/or Environment and/or Quality Management or equivalent qualification and/or 3 years relevant experience is required for this…

Click here to view more detail / apply for Health Safety Environment Specialist

Are you an experienced legal professional with demonstrated experience working across multiple facets of in-house legal requirements and keen to support a fast-growing business as their first in-house Legal Specialist? 

The Perks: 

• Work flexibility & hybrid working

About OMG: 

• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!  
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives 
• Huge focus on employee development, engagement & growth opportunities  
• Hybrid-working - enjoy the great office vibe and the benefit of working from home 
• Largest independent agency in Australia - tripled revenue year in last 3 years 
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago! 
• R&D investment, forefront of digital marketing, innovation 
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’ 
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds. 

OMG is an equal opportunity employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion. 

Permanent, full time position -Sunshine Coast Generous base rate plus overtime Training & development opportunities Must be willing to work Alternating Monthly shifts 1 month 4am start the next month 3pm start Who we are Cleanaway Daniels, part of the Cleanaway group, is a company that provides a diverse range of product and service solutions across the Healthcare arena with the intention of 'making healthcare safer'. Our customers range from hospitals, clinics, vets, pharmaceutical companies and more. What we offer Overtime/Penalty Rates paid for weekends and Public Holidays - when available Uniforms and PPE provided Job security Work-life balance Discounts on private health insurance   Your new role Multi-stop pickups and deliveries of bins Unload and load the truck in a safe and timely manner, incorporating hand unload and pallet jack work Ensure all freight is scanned, accounted and paperwork completed as required Load restraint compliance Be part of a proactive safety culture and participate in all safety initiatives Your skills and experience Previous commercial driving experience, multi drop preferred HR Drivers licence required Be able to work independently  Be willing to be part of a sustainable company Display a superior commitment to safety *Please also note this role requires some heavy lifting, with the loading and unloading of trucks as well as various dock tasks. How to apply To Apply please submit your current resume by clicking the APPLY NOW button. Due to the nature of the work and clients we service all drivers are required to complete a Pre-Employment Medical involving a Flu Shot and vaccinations against Hepatitis A & B. Police Criminal History Checks as also required as part of the pre-employment process. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. www.cleanaway.com.au

Click here to view more detail / apply for Transport & Service Specialist

Incident Response Specialist - Full-time permanent - Global FMCG company. Your new company This company is one of the best positioned FMCG companies on the globe. Based in the heart of Sydney, this company offers an inclusive workplace and career growth opportunities. Your new role As an Incident Response Specialist, you will be expected to investigate, analyse, and respond to cyber incidents within the network environment of their company. You will also be responsible for the following:

Identify, respond, and mitigate sophisticated threats to computer networks
Perform incident response activities, including in-depth investigation (forensic, malware analyses, etc.) to examine potential breaches and provide remediation advice
Carry out the actions required for the immediate, short-term quick resolution of incidents to minimize production loss and risk exposure
Participate actively in delivering training initiatives and promoting a culture of knowledge exchange within the Incident Response (IR) team.
Guide and support junior staffs.

What you'll need to succeed

Practical experience in information security, especially in an Information operation / incident role
Hands-on troubleshooting, analysis, and technical expertise to address incidents and service requests; previous experience in troubleshooting daily operational processes such as security monitoring, data correlation, security operations, etc.
Demonstrated experience performing analysis of security events and incidents, to identify the root cause and provide resolution
Outstanding interpersonal and communication skills; and experience interacting with multiple stakeholders.

What you'll get in return

A competitive salary
Full time permanent role at a global FMCG company.
Great culture and a flexible workplace.

What you need to do now You must have full working rights in Australia to apply for this role. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Lola Costa on 02 9249 2286 or [email protected] for further information. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Choice and flexibility on where, when and how you work.
Access to free and confidential coaching for you and your family including wellbeing, financial and nutrition coaching.
Wellbeing leave


Deloitte Digital is seeking a ServiceNow Implementation Specialist to join our growing Customer Service Experience practice. Working from within our Digital Customer Platforms Practice you'll be responsible for leading team to design, configure and deliver industry innovative customer service experiences for our clients, with a primary focus on the Customer and Creator Workflows (CSM and App Engine).

You will work closely with Solution Architects and client-facing Directors to meet targets, goals and objectives, with a specific focus on differentiated transformation solutions to shape opportunities and improve win rates.

You will be responsible for:
Generating Proof of Concepts:

Develop innovative and effective proof of concepts to showcase the potential of ServiceNow solutions to clients.
Collaborate with clients to understand their unique business needs and propose tailored solutions.


Requirement Gathering:
Work closely with clients and stakeholders to elicit, document, and prioritize business and technical requirements for ServiceNow implementations.

Workshop Facilitation:

Utilize collaborative tools like Miro to conduct workshops, fostering effective communication and ideation among team members and clients.
Lead discussions to gather insights, address concerns, and align project goals.


Agile Project Management:

Drive the agile development process, including sprint planning, sprint running, sprint retrospective, and the creation and refinement of sprint backlogs.
Run daily stand-up meetings to ensure continuous progress and address any impediments.


User Story Management:

Lead the creation and development of user stories, ensuring they align with business objectives and user needs.
Work with cross-functional teams to prioritize and manage the user story backlog.

Team Leadership:

Provide leadership to the project team, fostering a collaborative and innovative work environment.
Mentor and guide team members in their professional development.


Training Program Development:

Develop a comprehensive training program for the team, focusing on ServiceNow best practices and methodologies.
Leverage NowLearning to enhance team members' skills and knowledge in ServiceNow.

Qualifications:
You will have a minimum of 5+ years' experience working with the ServiceNow platform in addition to technology development, engineering project management, business process and process delivery. In addition, you will have the following:


Demonstrated experience in leading implementation project teams to delivery in a consulting environment.
Proven experience in leading ServiceNow implementations.
Strong understanding of agile methodologies and experience in managing agile projects.
Proficient in workshop facilitation tools, such as Miro.
Excellent communication and interpersonal skills.
Ability to create and refine user stories based on business requirements.
Leadership skills with a focus on mentorship and team development.
In-depth knowledge of ServiceNow platform capabilities and configurations.


Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits , including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps
Sound like the sort of role for you? Apply now.
#LI-DNI Please click here to apply.

As part of our continuing expansion strategy, Aerlink Pty Ltd is seeking applications for Unlicensed Aircraft Specialist (Aircraft Maintenance Engineers) will be responsible for ensuring efficient and timely completion of maintenance tasks in accordance with company policy and CASA regulations Aerlink Pty Ltd will provide ATR42/72 Type Rating training to perform scheduled and unscheduled Line Maintenance in Perth, Mackay, Townsville and Brisbane.

Applicants must meet the following minimum criteria:

CASA / NZ CAA / EASA Part 66 B1 or B2 Licence
Relevant AQF Cert III/IV and/or at least 3 years of relevant experience
AME’s - Must have a Certificate IV in Aeroskills (Avionics/Mechanical/Structures) or equivalent trade certificate
Ability to attend an aircraft type course if required
Previous experience in an aircraft maintenance facility
Clearly understand and speak the English language.
The ability to hold an Aviation Security Identification Card
The ability to hold an unrestricted car drivers license
Desirable ratings:

ATR 42-400/500/72-212A (PWC PW120)
ATR 42-200/300 series (PWC PW120)
ATR 72-100/200 series (PWC PW120)
Please supply a copy of your CASA / NZ CAA / EASA part 66 licence upon application.

We regret that only short-listed candidates will be notified.

Please apply online not later than 21st January, 2024.

About Us:

CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

 

About the Role: 

As the Communications Specialist, you play a pivotal role in implementing diverse communication and engagement programs for CDC across multiple platforms. This multifaceted position involves end-to-end project management and leadership for communication plans, covering strategy and innovative development.

 Duties include:

• Develop and oversee content for corporate communication channels.
• Contribute to writing communication collateral, including publications and presentations.
• Aid in executing communication campaigns and initiatives.
• Provide advice to internal stakeholders on brand and communication materials, implementing actions for CDC's reputation.
• Ensure all communication materials adhere to brand guidelines and standards, also supporting the roll-out of External Affairs policies.

 

 About You: 

 We are looking for someone who has a strong working background within the Communications (internal or external) space; having exposure to communicating with government officials and stakeholders being highly desirable. This role would suit someone who likes to have a hands-on approach, you enjoy increased autonomy and responsibility in business planning and coordinating activities and communication initiatives.

Working Rights: 

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

 

How to Apply: 

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

 

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

 

Applications Close: 11:59pm, Sunday 7th of January 2023

WHO IS PRA?

PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne.

PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate.

Some of the key benefits are;

- High financial rewards with commission up to 50%
- Cloud based technology, so you can work from home or on the move
- External / Internal training and continuous improvement programs
- Career opportunities into management
- Work Perks such as up to 25 days leave per year, team events, lunch clubs, sales comps and many more.

What is the role?
Working out of our very cool Melbourne office, you will build your own accounts and networks. We will help you to develop your business and ensure your success as a best in class recruitment and technology professional.

You are able to work on both contract and permanent roles and you can build up significant revenue streams whilst placing permanent candidates.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

Consultants within PRA are responsible to develop long term relationships with clients and to offer a professional and effective service to clients and candidates. Delivery and the style of the delivery are paramount to maintain and develop the image of PRA as a leading supplier of recruitment solutions.

What will you do?
- Selling and promoting PRA’s services to existing and new customers
- Expanding PRA’s reach within each customer through business development activities
- Managing and maintaining client accounts for PRA’s services through consistent communication and client visits
- Assessing clients’ needs and providing services and solutions that satisfy client requirements
- Co-ordinating with PRA’s internal resources to ensure customers receive best in class service
- Providing timely and regular reporting to both internal and external stakeholders
- Utilising market knowledge to pitch new clients and win new business
- Dealing with clients & candidates, developing long term effective relationships
- Negotiating rates with clients, both contract and permanent
- Giving presentations to clients
- Handling clients and applicants through recruitment process to successful conclusion
- Writing advertisement copy
- Selection of applicants for vacancies
- Interviewing applicants
- Arranging interviews with clients and candidates
- Ensuring contact is made on a regular basis with contractors once placed out on the client’s site
- Maintaining awareness of trends within area of technical specialisation
- Ensuring that contact is made with clients on a regular basis and updating the database

What kind of person thrives in the PRA environment?

Communication and people management are the defining elements of this role. To perform it successfully, a candidate will need to be confident, and possess the ability to inform and persuade others and effectively present both themselves and the organisation they represent. Friendliness and charisma are important factors in performing such a job effectively, together with the ability to put others at their ease.

Attention to detail, responsiveness and adaptability are also key elements in this job. You will have energy and enthusiasm, and the ability to deal confidently with changes in work environments and situations. The job often calls for work to meet deadlines or be completed within short timescales, and the ideal candidates will be prepared to commit themselves if they are to succeed.

Recruitment is challenging and fast-moving, and there are times you will practice patience to see through a difficult time or a minor repetitive task. Having said this, you will see that these periods as necessary to your personal advancement and will contribute to your own goals in life, and in return you will work towards a career that is rewarding and flexible!
What will you have done before?
- Min 3 years experience working with a range of stakeholders within the recruitment industry
- Excellent communication skills, both written & verbal
- Working autonomously & within a team, doing everything in your power to ensure your colleagues success as well as your own- recognising that the greater teams’ success will always benefit you personally
- Attention to detail and an enjoyment of being busy; managing multiple moving pieces at one time
- Min 3 years experience in a Business Development capacity or understanding of what is involved in this process
- A background in technology will be a huge bonus!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

Apply now for immediate consideration

WHO IS PRA?

PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne.

PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate.

Some of the key benefits are;

- High financial rewards with commission up to 50%
- Cloud based technology, so you can work from home or on the move
- External / Internal training and continuous improvement programs
- Career opportunities into management
- Work Perks such as up to 25 days leave per year, team events, lunch clubs, sales comps and many more.

What is the role?
Working out of our very cool Melbourne office, you will build your own accounts and networks. We will help you to develop your business and ensure your success as a best in class recruitment and technology professional.

You are able to work on both contract and permanent roles and you can build up significant revenue streams whilst placing permanent candidates.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

Consultants within PRA are responsible to develop long term relationships with clients and to offer a professional and effective service to clients and candidates. Delivery and the style of the delivery are paramount to maintain and develop the image of PRA as a leading supplier of recruitment solutions.
What will you do?
- Selling and promoting PRA’s services to existing and new customers
- Expanding PRA’s reach within each customer through business development activities
- Managing and maintaining client accounts for PRA’s services through consistent communication and client visits
- Assessing clients’ needs and providing services and solutions that satisfy client requirements
- Co-ordinating with PRA’s internal resources to ensure customers receive best in class service
- Providing timely and regular reporting to both internal and external stakeholders
- Utilising market knowledge to pitch new clients and win new business
- Dealing with clients & candidates, developing long term effective relationships
- Negotiating rates with clients, both contract and permanent
- Giving presentations to clients
- Handling clients and applicants through recruitment process to successful conclusion
- Writing advertisement copy
- Selection of applicants for vacancies
- Interviewing applicants
- Arranging interviews with clients and candidates
- Ensuring contact is made on a regular basis with contractors once placed out on the client’s site
- Maintaining awareness of trends within area of technical specialisation
- Ensuring that contact is made with clients on a regular basis and updating the database

What kind of person thrives in the PRA environment?

Communication and people management are the defining elements of this role. To perform it successfully, a candidate will need to be confident, and possess the ability to inform and persuade others and effectively present both themselves and the organisation they represent. Friendliness and charisma are important factors in performing such a job effectively, together with the ability to put others at their ease.

Attention to detail, responsiveness and adaptability are also key elements in this job. You will have energy and enthusiasm, and the ability to deal confidently with changes in work environments and situations. The job often calls for work to meet deadlines or be completed within short timescales, and the ideal candidates will be prepared to commit themselves if they are to succeed.

Recruitment is challenging and fast-moving, and there are times you will practice patience to see through a difficult time or a minor repetitive task. Having said this, you will see that these periods as necessary to your personal advancement and will contribute to your own goals in life, and in return you will work towards a career that is rewarding and flexible!
What will you have done before?
- Min 3 years experience working with a range of stakeholders within the recruitment industry
- Excellent communication skills, both written & verbal
- Working autonomously & within a team, doing everything in your power to ensure your colleagues success as well as your own- recognising that the greater teams’ success will always benefit you personally
- Attention to detail and an enjoyment of being busy; managing multiple moving pieces at one time
- Min 3 years experience in a Business Development capacity or understanding of what is involved in this process
- A background in technology will be a huge bonus!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

Apply now for immediate consideration

Work with autonomy and flexibility
Receive ongoing training & development!
Negotiable based on experience + fantastic commission structure!
About Us
PRA is a boutique IT Recruitment company working with Brisbane clients doing the most exciting work in the technology space. PRA have been operating as experts in our field with offices in Brisbane, Sydney & Melbourne for fifteen years. We love our client's and they love us!

The Roles
Working from our heritage-listed office in Brisbane's CBD, this is a great opportunity for a recruitment specialist who has demonstrated success in the industry but is searching for growth.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

You will love developing long-term relationships with our existing clientele, as well as have the opportunity to grow and build a portfolio of clients and candidates within the technology and digital industry across Brisbane. You will want to work as part of our team with a focus on customers. You’ll receive ongoing training and development both from senior team members and external partners. You will experience our shared success model where we collaborate on everything that we do.

Does this sound like you?

- You have 1+ years experience in recruitment or HR
- You have a strong work ethic
- You’re super friendly
- You’re energised working with a variety of people from all walks of life
- You love being in a fast-paced environment
- You thrive working in a collaborative team environment
- You know that customer service is king!

Working at PRA offers a proven career path from Consultant through to General Manager in an environment where we positively encourage a work/life balance and understand the demands of modern families. Your efforts will be recognised and results generously rewarded in a company where work ethic & collaboration is paramount.

Perks
In exchange for bringing your skills, enthusiasm, and determination to the role, you will be rewarded with a generous salary package, a culture that motivates, rewards and encourages. We regularly have team breakfasts, do team volunteer work, play Foosball and table tennis; and best of all, we have lots of fun because we love what we do!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

How to Apply!
If this is sounds like YOU, then Apply Now. We're looking forward to hearing from you!

Senior BSA Supply Chain Management

About Hanson Australia

Hanson Australia is a leader in building and construction materials with an extensive production and logistics network across Australia.
We use world-class technologies and service platforms to supply a comprehensive range of high-quality concrete, aggregates and sand. We also produce road base, asphalt and sustainable and recycled construction materials for civil construction and infrastructure projects.
Hanson Australia is part of the Heidelberg Materials Group, which employs over 51,000 people at almost 3,000 sites in over 50 countries. Heidelberg Materials is one of the world’s largest integrated manufacturers of building materials and solutions with leading positions in cement, aggregates, and ready-mixed concrete.

The Role:

To support, maintain and improve business processes within Hanson Australia

Key Responsibilities:

Evaluate and ensure consistency of processes across business units.
Review and decide on requests for process deviation in consultation with business stakeholders.
Maintain and update process and business systems documentation and knowledgebase.
Collaborate with internal teams to identify and streamline business process areas, aligning with local needs and Heidelberg Materials group standards.
Analyze and recommend IT solutions to support business processes.
Adhere to IT strategy, policies, and standards.
Work closely with Project Management and Change Management teams to support the acceptance of IT products and services.
Foster functional relationships with Solution Owner community in the Heidelberg Materials Digital Customer Engagement & Business Systems team.
Provide guidance to Customer Service Centre team members.

What you need to be successful:

Mandatory 5 years + demonstrable management experience of business process in an SAP enterprise and associated environment SyncroTess, and TrackIt telematics,
Significant IT or business experience, covering support and development using recognized methodologies.
Demonstrable skills in SAP configuration and test script preparation.
SAP R/3 ECC6 (and in future S4/HANA) configuration knowledge. Minimum requirement is ability to configure and set up master data
Management experience in business processes within an SAP enterprise and associated environment.
Strong understanding of business processes, especially in Supply Chain.
MRP, and ESRI geographic mapping tool is a plus.

FMClarity is seeking a creative and self-driven Senior Multimedia Specialist to lead design initiatives for our web and mobile applications. If you're passionate about leveraging design principles to create immersive user experiences and have a keen eye for multimedia content, we'd love to have you join our team.

Job Description

As a Senior Multimedia Specialist, your responsibilities will include:
Lead design direction for web and mobile apps, managing planning, creation, and maintenance of electronic pages, blending artistry and innovative design principles for multimedia content across various platforms.
Autonomously interpret briefs, originating ideas, collaborating for effective website development, and executing advanced design theories to ensure a seamless client and user journey.
Design and develop digital multimedia presentations, and Internet applications, using varied software, tools and interactive graphics.
Communicate with stakeholders for comprehensive website and app development, ensuring business continuity
Assist in analysing and developing Internet strategies, methodologies, and development plans, fostering creativity and smooth user experiences.
Create design proposals, sketches, mockups, and multimedia content to support websites, social media platforms, and corporate branding, emphasising attention to detail and understanding user behaviours/preferences.
Participate in the end-to-end development process, negotiating design solutions, and aligning design strategies with organisational objectives through collaboration and effective user research.
Conduct user testing sessions, analyse product-user interaction data, and craft multi-channel content and digital marketing materials while overseeing online content distribution to maintain high-quality standards in design and user experience.
Identify areas for improvement, assess website requirements and fulfill any other multimedia design needs, providing guidance in design-project decision-making processes by grasping the app's purpose and target audience.
Design visual and structural layouts, integrating artistic elements and design principles, implementing websites to ensure compatibility within the end-to-end development process of user experience design.


Requirements

Bachelor's degree in Multimedia Design, Graphic Design, or a related field. Equivalent practical experience may be considered.
Proven experience in multimedia design, web, and mobile application development.
Proficiency in industry-standard design software and tools.
Strong communication skills and ability to collaborate effectively with cross-functional teams.
Keen attention to detail and a deep understanding of user behaviour and preferences.
Ability to adapt to changing priorities in a fast-paced environment.

We offer competitive compensation, a collaborative work environment, and opportunities for professional growth. If you are passionate about multimedia design, possess the required skills and qualifications, and thrive in an innovative environment, we invite you to apply.

Applications will be accepted for 28 days from the date of this advertisement.