Total 21,522 customer experience manager job vacancies in Australia

CPM have an exciting opportunity for an experienced Area Sales Manager to join our team, working on behalf of Amazon Fresh. As an Area Sales Manager, you will play a crucial role in managing our Field based team, driving and maintaining our clients KPI’s, both in store and within the local area.

£33.5k, per annum. 10% bonus, laptop and phone provided. Use of own vehicle is essential, with mileage paid at 45p per mile. 37.5 hours per week Monday- Friday (There may be a requirement to work weekends as agreed with the line manager. Where this applies a day off in lieu will be given during the week.)

Ideal location: Camden, United Kingdom, NW1 

Region:  Sevenoaks, Croydon, Holborn, Southwark, Islington, Euston, Nottinghill, Kensington, white City, Canary wharf, Shoreditch, Wembley, Chingford, Richmond, Hounslow

What will you be doing?

As our Area Sales Manager, you will be responsible for the delivery of the Local Marketing Programme, and Sampling activities for 20 Amazon Fresh stores, within Central London.

You will manage a team of 3 Business Development Executives. This team will be dedicated to promoting Amazon Fresh stores within the local community, and ultimately driving new customers and footfall into stores. 

In-store Sampling activities will also be carried out by a team of 6 Brand Ambassadors (initially), and as our Area Sales Manager, you will manage this team and support the growth and the overall success of the sampling programme.

Key Responsibilities include:

• To manage a team of part time Field Colleagues, ensuring the delivery of client coverage and quality KPI's.
• To ensure each colleague has the training and tools (both physical and mental) to deliver the role in relation to implementation guidelines, contractual procedures, and H&S guidelines.
• Ensure that new colleagues receive the right onboarding training and support.
• To ensure colleagues report on their activities, using the appropriate reporting tools, in a timely manner.
• Be responsible for ensuring all shifts are filled with the appropriate member of staff.
• Build productive working relationships with all colleagues, ensuring that all contractual procedures are adhered to.
• To assess and review performance through store visits and reporting.
• Drive continuous improvement, through effective and timely reviews and discussions with both colleagues and store management teams.
• To communicate effectively with store management, ensuring excellent working relationships are developed and maintained via stores visits, telephone, or email.
• Responsible for continuous personal development, undertaking relevant training as and when appropriate.

You will enjoy this Area Sales Manager role if you:  

• Have great planning and organisation skills and can manage your time effectively.
• Are a great communicator, able to lead and motivate your team.
• Are able to analyse and review data to identify potential areas of growth.
• Are passionate about doing a great job and inspiring the team to have a winning ethos

What we need from you:  

• Excellent organisation and Time management skills 
• Good people management skills 
• Adaptability
• Excellent presentation and communication skills 
• Problem-solving skills with an innovative approach
• Being a self-starter with a positive disposition is essential.
• PC skills / Office 365 packages

Perks & Benefits:

• Salary:£33,500 
• Earning Potential:10% bonus
• Travel: Full UK driving licence and use of own vehicle essential. Mileage paid at 45p per mile
• Holiday Package: 20 days holiday + 8 bank holidays 
• Pension Plan: Secure your future with a pension plan
• Full Brand Immersion: Access first-class training, including a full briefing with Amazon Fresh Leaders

CPM values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements.   

#LI-GH

CPM is thrilled to announce an exciting opportunity for an experienced Area Sales Manager to join our Asda Media Implementation team. As an Area Sales Manager, you will play a crucial role in managing Field Colleagues and ensuring the successful implementation of point-of-sale (POS) materials, including stock and fixtures, within designated Asda stores. We are offering £X plus 10% company bonus scheme, company car, mileage, and other benefits! 

Ideal location: Manchester, United Kingdom, M1

Region: North West and North Wales

A typical week as an Area Sales Manager will include:  

• Lead and manage a team of Field Colleagues, providing guidance, support, and coaching to ensure the successful delivery of client coverage and quality KPIs across all media propositions. 
• To ensure each colleague has the training and tools (both physical and mental) to deliver the role in relation to implementation guidelines, contractual procedures, and Health and Safety guidelines. 
• Ensure that new colleagues receive the right onboarding training and support. 
• Build productive working relationships with all colleagues, ensuring that all contractual procedures are adhered to. 
• To assess and review performance through store visits and reporting. 
• Drive continuous improvement, through effective and timely reviews and discussions with both colleagues and store management teams. 
• To communicate effectively with store management, ensuring excellent working relationships are developed and maintained via stores visits, telephone, or email. 
• To keep fully up to date on client businesses, objectives, and marketplace, to enable business focused discussion and proposal of proactive solutions. 
• Responsible for any other task identified by the line manager as falling reasonably within the scope and range of the position. 
• Responsible for continuous personal development, undertaking relevant training as and when appropriate. 

You will enjoy this Area Manager role if you:  

• Have great planning and organisation skills and can manage your time effectively, meeting deadlines 
• Are a great communicator, able to lead and motivate your team
• Are able to analyse and review date to identify potential areas of growth 
• Are passionate about doing a great job and inspiring the team to have a winning ethos 
• Be a self-starter with a positive disposition is essential  

What we need from you:  

• Field management experience ideally within grocery 
• Someone who loves to work in a fast-paced environment where every day is a new challenge! 
• Be available to work Monday to Friday, 09:00 - 17:30. There is a requirement to complete a Wednesday evening shift once in every eight weeks (until 11pm). You will receive time off in lieu that week.   

Why work for us?  

CPM are an Investors in people Gold Award Winner and we pride ourselves in making sure all our employees have the opportunities and support of their manager to be their very best.  

Other benefits include: 

• Life Assurance (1X salary)  
• 20 days holiday + Bank Holidays, with yearly increments to a maximum of 25 days  
• Company sick pay 
• Employer pension contribution  
• Discounts and promotions for a huge variety of retailers!  

CPM values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements.   

#LI-CC2

Ready to unleash your creative genius while working with iconic brands like Peroni Nastro Azzurro, Asahi Super Dry, and Fuller’s London Pride?

Join CPM on our Asahi UK On Trade Field Sales Team and be the vibrant personality behind our premium drinks!

Not only will we offer you a great package.  - with an annual salary of £26,931 + 10% bonus, + company vehicle, + daily lunch allowance + £2000 Joining bonus, but an opportunity to elevate your career with this exciting role, where you'll become the ambassador of a spectacular beer and cider portfolio. Embrace the excitement and be part of the dynamic journey in shaping the future of the beverage industry!

Ideal Location: Peterborough , United Kingdom, PE9

Territory covering: Leicester, Nottingham, Northampton, Peterborough and surrounding areas.

As a Customer Development Executive, you’ll immerse yourself in the Trade – engaging with outlet decision makers and bar teams. Working in close collaboration with AUK field sales teams, your main focus will be fostering and maintaining strong relationships, delivering added value through exceptional customer service, brand education and training and trade activation initiatives.

You will support outlet owners and decision makers in driving outlet performance and category growth, enhancing and leveraging brand loyalty, portfolio expansion and rate of sale.

You will also have responsibility for account management of your own portfolio of accounts and associated targets. With the autonomy to manage your own diary and accountability for the delivery of your KPIs, this role requires a high level of self-motivation and an entrepreneurial approach, with superior time management and organisational skills.

Why work for us?

• Great package offered of £26,931 per annum + up to 10% annual bonus + company car
• Flexible hours: 37.5 hours per week, will include occasional evening and weekend event work
• Generous holiday package
• Competitive company pension scheme
• Laptop, Tablet & Mobile Phone
• A lively, sociable & fun working environment
• Great career progression opportunities for the right candidate
• Additional perks post-probation, including discounted shopping, travel, and subsidised gym membership

Ideal Candidate

• Passion or interest in premium drinks – previous experience within a beer or beverage serving environment desirable
• Exceptional communication skills, with a knack for networking, relationship building and engaging diverse audiences
• Dedication to delivering outstanding customer service and stand-out brand activation
• Strong numeracy, financial acumen and commercial awareness
• Impeccable organisational skills, including planning and prioritisation
• Proven track record of achieving results and adapting to fast-paced environments
• Commitment to continuous learning and development within the industry

Key responsibilities

• Serve as the trade face of AUK’s premium beer portfolio and an advocate for the beer category.
• Support and collaborate with AUK regional sales teams to deliver an agreed number of advocacy, engagement, training and activation activities across core accounts.
• Account management of designated outlets, achieving visit targets, and delivering annual distribution, retention and volume goals.
• Capture and report data and insights from each visits using a CRM system

Ready to raise a glass to this exciting opportunity? Apply today!

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

CPM is an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills, and capabilities.

Ready to unleash your creative genius while working with iconic brands like Peroni Nastro Azzurro, Asahi Super Dry, and Fuller’s London Pride?

Join CPM on our Asahi UK On Trade Field Sales Team and be the vibrant personality behind our premium drinks!

Not only will we offer you a great package.  - with an annual salary of £26,931 + 10% bonus, + company vehicle, + daily lunch allowance + £2000 Joining bonus, but an opportunity to elevate your career with this exciting role, where you'll become the ambassador of a spectacular beer and cider portfolio. Embrace the excitement and be part of the dynamic journey in shaping the future of the beverage industry!

Ideal Location: Sheffield , United Kingdom, S66

Territory covering: Doncaster, North Nottinghamshire, Sheffield, Lincoln & surrounding areas

As a Customer Development Executive, you’ll immerse yourself in the Trade – engaging with outlet decision makers and bar teams. Working in close collaboration with AUK field sales teams, your main focus will be fostering and maintaining strong relationships, delivering added value through exceptional customer service, brand education and training and trade activation initiatives.

You will support outlet owners and decision makers in driving outlet performance and category growth, enhancing and leveraging brand loyalty, portfolio expansion and rate of sale.

You will also have responsibility for account management of your own portfolio of accounts and associated targets. With the autonomy to manage your own diary and accountability for the delivery of your KPIs, this role requires a high level of self-motivation and an entrepreneurial approach, with superior time management and organisational skills.

Why work for us?

• Great package offered of £26,931 per annum + up to 10% annual bonus + company car
• Flexible hours: 37.5 hours per week, will include occasional evening and weekend event work
• Generous holiday package
• Competitive company pension scheme
• Laptop, Tablet & Mobile Phone
• A lively, sociable & fun working environment
• Great career progression opportunities for the right candidate
• Additional perks post-probation, including discounted shopping, travel, and subsidised gym membership

Ideal Candidate

• Passion or interest in premium drinks – previous experience within a beer or beverage serving environment desirable
• Exceptional communication skills, with a knack for networking, relationship building and engaging diverse audiences
• Dedication to delivering outstanding customer service and stand-out brand activation
• Strong numeracy, financial acumen and commercial awareness
• Impeccable organisational skills, including planning and prioritisation
• Proven track record of achieving results and adapting to fast-paced environments
• Commitment to continuous learning and development within the industry

Key responsibilities

• Serve as the trade face of AUK’s premium beer portfolio and an advocate for the beer category.
• Support and collaborate with AUK regional sales teams to deliver an agreed number of advocacy, engagement, training and activation activities across core accounts.
• Account management of designated outlets, achieving visit targets, and delivering annual distribution, retention and volume goals.
• Capture and report data and insights from each visits using a CRM system

Ready to raise a glass to this exciting opportunity? Apply today!

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

CPM is an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills, and capabilities.

#Ll-RW1

At CPM, we pride ourselves on innovation, service delivery, and client satisfaction. As a leading player in our industry, we are seeking a talented Business Unit Manager within Experiential and Sampling for a key Client within our business.
 
Ideal Location:  Leeds, United Kingdom, LS2

Salary: Competitive

Working Hours:  Monday – Friday 9 – 5.30 (37.5 hours a week)  
 
As the Business Unit Manager you will be the senior contact of media implementation within our retailer clients’ business, taking care of all senior level client relationships and delivering excellent service levels both yourself and via your team. Using this insight, coupled with your exceptional communication skills and sales acumen, you will build and maintain strong, lasting relationships.  

 Key Responsibilities: 

• Set the strategy and vision for developing and improving our delivery to client, identifying opportunities to improve what we do.
• Be a respected and valued expert to our clients by keeping abreast of latest industry developments and making recommendations that deliver meaningful improvements.
• Support the Client Service Director, shadowing financial processes (FP, AP, 3+9 etc) and leading on stakeholder management.
• Build our capability and credibility to deliver business intelligence and insights to clients that help them to understand the value of our business, whilst also showing how we can further improve what we do.
• Drive and deliver the commercials.
• Build the right team to allow you to “lead” and provide strategic thinking for the wider team.
• Produce and present engaging, innovative proposals.
• Ensure high standards by holding to account/ taking ownership for broader teams to successfully deliver client needs against client expectations, KRA’s, target gross and net profit.
• Develop new business opportunities within your own client and beyond and support wider CPM initiatives on media implementation to help grow the CPM Group media implementation universe.

Requirements:  

• Retail or agency background.
• Experience in media implementation / merchandising.
• A creative thinker who can breakdown a client brief/objectives and propose brilliant solutions.
• Strong client handling skills and experience managing clients at mid - senior level.
• Amazing people skills with the ability to build rapport and influence internal teams as needed.
• Commercially astute, good with numbers and able to demonstrate a capability to deliver commercial plans.

 What’s in it for you?   

We recognise that people are the key to our success. That’s why we heavily invest in great perks and excellent career development opportunities. Some of the key perks include:  

• Competitive Salary
• Private medical insurance 
• Company related bonus. 
• Car allowance  
• 26 days, increasing 1 day a year up to 31. 
• Hybrid working   
• Option to buy/ sell holiday  
• Company pension scheme - 3% employer contributions  
• Reward and recognition program   
• Once you pass probation, you will be eligible for additional company discount perks, e.g. Family Attractions, Travel, etc.  

Travel: You must be prepared to undertake national coverage in support of client/ business needs and have flexibility and willingness to work away from home occasionally. 

CPM values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements.