Total 528 account executive job vacancies in Melbourne

Reporting directly to the Australian Country Manager, the Senior Account Manager plays a pivotal role in driving our sales success. You’ll not only maximize revenue from our existing accounts through strategic relationship management, but you'll also be on the front lines, hunting for and securing exciting new business opportunities. In this dynamic role, you'll champion the sale of our full range of services—including sea and airfreight, warehousing, trucking, and forwarding divisions. With the vast array of services at your disposal, your deep understanding of customer needs and tailored supply chain solutions will be key to delivering exceptional value and driving growth.

Here’s some of what you’ll do:

• Develop and execute a comprehensive key account management strategy for approximately 50 accounts, guided by senior leadership, including creating detailed budgets for volume, revenue, and yield for each account.
• Proactively maintain a robust pipeline of new business opportunities while securing spot business to drive growth.
• Monitor and report on budget performance, comparing actuals versus targets, and provide insights on container demand to help the logistics team optimize inventory.
• Design and deliver tailored supply chain solutions, leveraging app technology for track-and-trace capabilities, and integrating our warehousing and trucking services for seamless door-to-door solutions.
• Implement effective customer relationship strategies, including regular call cycles, client entertainment, and other communication initiatives to enhance engagement.
• Negotiate and close sales deals at optimal pricing and yield, always adhering to company guidelines.
• Collaborate closely with the international sales team to coordinate proactive and responsive sales actions, ensuring timely distribution and response to sales leads and market intelligence.
• Maintain excellence in written communication, including precise and professional quotations, sales leads, and reports.
• When applicable, lead the identification, negotiation, management, and execution of special events, trade shows, and retail functions.
• Consistently represent the brand with integrity, ensuring positive client relationships and open doors for future business.
• Perform other duties as required to support the team and business objectives

Based in Victoria, Australia, this role is perfect for someone eager to hit the ground running and thrives on "hunting" for new business. You have a keen eye for opportunities and excel at quickly building strong client relationships with your consultative approach and engaging personality. You'll dive deep into understanding each new account, fully integrating and converting them into core business. With a strong interest in your clients' needs, you've successfully converted opportunities into loyal customers by offering a unique value and superior service. You’re skilled at managing your sales pipeline and are dedicated to ensuring high customer satisfaction, backed by a proven track record. Being adaptable, flexible and a forward thinker will really help you succeed in this role with a complex culture. There will be some local travel around Victoria as well as the occasional international travel to the Pacific Islands as we grow the business.

WHY IS THIS AN EXCITING OPPORTUNITY:

Performics Australia is part of a Global Performance Marketing Network built for the relentless pursuit of results. We offer full service Performance Marketing with solutions across paid, owned and earned channels.

We uncover consumer intent for Australia’s premium brands. We drive performance no matter what the KPI and we optimise for action so we can continually improve and deliver exceptional performance.

Our clients and partners benefit from the combined investment and innovation that comes from being a part of Publicis Groupe, the second largest communications company in the world.

ROLE OUTLINE:

The Performance Media Executive is responsible for supporting campaign implementation and set-up across all digital channels (paid social, paid search, and programmatic). The role will involve managing optimisations & campaign insights to drive media planning for the clients. 

WHAT WE WILL OFFER YOU!

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

WHAT YOU'LL BE DOING: 

• Own the media performance process from activation (buying & trafficking) to converting (optimisation & reporting) of campaigns
• Setting up and optimising campaigns across paid search, paid social and programmatic
• Communicate with the client on reporting, competitive and creative specs requirements
• Implement bid management technology and automated bid rules across campaigns to drive performance 
• Ensure finances & budgets are completed with accuracy
• Create a positive relationship with key media and technology partners e.g. Google, Facebook, DBM, Trade Desk

WHAT YOU’RE LOOKING FOR:

• A culture where you feel empowered to seek out challenges
• A family feel and an incredibly loyal environment learning from and working amongst some of the best in the industry
• A range of development and learning opportunities that fit into your working week, complement your career path and deliver value when you put them into practice

KEY SKILLS & EXPERIENCE: 

• Minimum 1-2 years experience in a performance/digital role, ideally in a marketing agency 
• Experience implementing campaigns across digital channels including paid search, paid social, and/or programmatic 
• Experience working on tools such as CM360, Google Ads, Adobe Analytics, Google Analytics, DV360
• Strong grasp of Microsoft Office programmes, especially PowerPoint and Excel
• Experience of working within a fast-paced agency environment with high-value clients
• Confident, comfortable, and professional when communicating with clients and third parties

SOFT SKILLS  

• Positive attitude and a strong passion to learn & grow in the performance/digital space 
• Self-assured, resilient, and able to thrive in a fast-changing role
• Comfortable in managing workload and setting/communicating realistic expectations for your own work
• Able to work as part of a larger team and build relationships
• Team-oriented and keen for others to succeed with you
• Contribute positively to performance team WIPs and digital forums

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

Previous experience would be great, but not essential as we provide full training from the best in the business.

These are opportunities to continue or kick start a very rewarding career in the automotive industry.

Whilst you are training your day will consist of:

• Learning about vehicle brand and features.
• Understanding customer needs.
• Developing and maintaining a customer database.
• Learning the Dutton Wholesale processes and systems.
• Delivering exceptional customer service whilst assisting our clients to find the right vehicle.

About this opportunity

With a long history of delivering sustainable and innovative packaging solutions to some of the most well-known brands, the Pact Packaging closures and specialties division is looking for an energetic Account Manager. You will develop sales opportunities for packaging closures and specialties products through engagement of existing and new customers and manage customers at state and national level. This is a great opportunity to take your experience to the next level as you specialise in your category.

As Account Manager, you will be known for your excellent communication and presentation skills and will bring experience in sustainable growth success. As a part of a solid team of likeminded professionals who have our customers and solution provision at the heart of everything we do, you will be able to develop lasting relationships, be flexible and strategic and are seeking the next step in your career This role is based at Mulgrave, working with customers in Victoria

Specifically you will:

• Ensure that our customers are supported actively and with ongoing relationships in mind
• Conduct regular review meetings
• Identify and deliver on new opportunities and product sales strategies for processed foods
• Prepare and present reporting and analysis on business activity, performance against targets and market industry opportunities
• Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business
• Represent the customers "voice" within the business and ensure their excellent experience throughout PACT
• Identify sales training needs and participate in sales training programs as required
• Liaise with Quality Assurance and production for the external issue of specifications for customer approval

Your skills and experience

 With experience in sales management and astute commercial acumen, you will also bring:

• Resilience with a strong desire to achieve, operational excellence and delivery of agreed growth objectives
• Strategic and collaborative approach that embeds and harnesses commitment to customer value and service excellence
• Entrepreneurial mindset, technical aptitude and understanding of manufacturing processes is highly beneficial
• Enthusiasm and solutions provision in your Account Management
• Demonstrated commitment and belief of Safety in the workplace and working “Toward Zero Harm”

ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.

The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.

Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

• Comfortable presenting to all levels of management, including C-Level stakeholders.     
• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

What you get to do in this role

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

***LoopMe is one of Campaign's Best Places to Work 2023 AND 2024!***

Our vision is to change advertising for the better, by building technology that will redefine brand advertising. LoopMe powers programmatic advertising, improves media delivery, develops bespoke audience curation and effective real-time measurement through our outcomes platform. By putting consumers at the heart of every campaign, the world’s leading brands, agencies, media publishers and programmatic platforms rely on us to reach their goals effectively and more efficiently.  

What we need

As we continue to grow our footprint in Australia, we're adding a new team in Melbourne! You'll be a hungry and tenacious hunter who can sell complex solutions and six-figure programmatic deals to agencies and brands by building and closing a pipeline of advertising sales opportunities.

As our Sales Executive, you will be...

• Developing strategic relationships with agencies and advertisers
• Working with the Sales, Account Management and Operations teams to implement targeted sales strategy
• Generating and maintaining accurate Account and Opportunity plans
• Working with internal teams on behalf of clients to ensure the highest level of customer service
• Liaising with technical support internally to resolve issues that directly impact partners
• Managing multiple business initiatives in a start-up environment

You'll have

• Junior level experience in either a media agency or digital media sales role with the appetite and tenacity to take on your first or second sales focused role
• Understanding of the programmatic landscape and a comprehensive knowledge of the mobile advertising market, i.e products, players, and technologies
• Excellent presentation and communication skills
• A hands-on approach to tackling tactical as well as strategic sales activities
• A driven, tenacious and entrepreneurial spirit

What we can offer

• 1-month work from anywhere
• 100% remote role, but must be located in Melbourne in order to meet with clients regularly
• Opportunity to work with colleagues and clients across the globe
• A fun work environment with a tight knit team

Want to learn more about us?

Head to our Careers page to learn more about our values, initiatives, our teams and benefits here. (Can't see the hyperlink? Find us here https://loopme.com/contact/careers/)  

LoopMe is a technology company that uses AI to improve brand advertising performance and outcomes. Putting consumers at the heart of every campaign, LoopMe uniquely optimizes advertising investments, driving results up to 5x higher than the industry standards in mobile in-app and CTV for brand awareness, consideration, purchase intent, foot traffic and sales. LoopMe was founded in 2012 and is headquartered in the UK, with global offices across New York, Boston, Atlanta, Chicago, Detroit, San Francisco, Los Angeles, Toronto, Singapore, Sydney, Tokyo, Dnipro, Krakow and Hong Kong. 

To all recruitment agencies: LoopMe does not accept agency resumes. Please do not forward resumes to our jobs career page, LoopMe employees or any other company location. LoopMe is not responsible for any fees related to unsolicited resumes.

As an  Account Executive you will  assist the sales team, including the Sales Manager, with quality office support. This will include processing and managing the placement of media bookings, generating reports and other associated administrative work.

You will respond to client requests, and meet and greet with clients at relevant sales functions. You will also be the first point of contact for viewers, responding to email and telephone enquiries in a professional and friendly manner.

Day to day you will:

• Build and maintain effective relationships with internal stakeholders, agencies and clients
• Work with Sales Executives to identify opportunities for growth from new clients, as well as from current and lapsed client lists
• Accurately set up accounts and process advertising bookings
• Manage and deliver campaigns as well as perform administrative project work
• Provide effective, timely and accurate responses to client and viewer enquiries
• Generate and analyse relevant insights and research

The Account Manager role is designed to focus on building revenue growth through relationship and solutions sales across multiple target clients.

This position will form part of a Client Relationship team and will support a high performing wider sales business unit.

• Manage account relationships across specific account segments
• Source new sales opportunities through inbound lead follow-up and outbound client engagement via calls and emails
• Understand customer needs and requirements
• Work with solutioning teams to help deliver client solutions and Close opportunities
• Research accounts, identify key contacts and initiate and manage relationships
• Maintain and expand your database of prospects within your assigned territory
• Team with sales directors to build pipeline and identify opportunities