Total 21 command center analyst job vacancies in NSW - Sydney - City & Inner West

• ​​​​​​12 months Fixed Term Contract
• Great opportunity for someone ready to step up in to a leadership role.
• One of LinkedIn's Top 5 companies for career development.

The Senior Test Analyst will be responsible for ensuring the quality of Rest products & services by designing, executing, and managing comprehensive test plans and test reports for the Member Portfolio delivery pipeline. Responsible for identifying defects early, improving product performance, and ensuring that the final deliverables meet business and user requirements, thereby reducing risks and enhancing customer satisfaction. 

• Create and maintain Digital Test plans, Test Summary Reports ensuring they are continuously updated to reflect changes in the project to identify potential risks early in the project and plan mitigation strategies. 

• Designing and setting up robust test automation frameworks using Playwright and Browserstack along with seamlessly integrating these frameworks with CI/CD pipelines to facilitate testing across various environments. 

• Possess expertise in ETL, SQL and database management for efficient data handling, querying, and system integration. 

• Coordinate and manage test execution activities, ensuring they align with the Project delivery goals and timelines. In addition, oversee the creation, review, and management of test cases in Zephyr, ensuring they cover all functional and non-functional requirements. 

• Ensure Jira and Zephyr are configured optimally to support the testing process, customizing dashboards, workflows, and reports as needed to track and manage test execution status as well as defects, ensuring timely reporting, prioritization, and resolution in collaboration with development teams 

• Work closely with Scrum Masters, Product Owners, Developers, and other stakeholders to ensure clear communication and alignment on testing goals and regularly communicate test progress, risks, and issues to project stakeholders, ensuring transparency and alignment. 

• Continuously improve testing processes, tools, and methodologies to enhance the effectiveness and efficiency of the testing function and contributing towards DTD QA Roadmap 

• Collaborate & coordinate with vendors around implementation of testing activities and test phases in line with project goals and timelines  

• Implementing and executing performance tests on both website and app platforms to ensure optimal functionality. 

• Demonstrating hands-on expertise in visual, functional, and accessibility testing, ensuring comprehensive coverage and quality assurance. 

• Providing mentorship to QA resources, guiding them in upskilling and adopting best practices in test automation. 

• Ensure the “Test-Driven Delivery” is followed by adopting a shift-left testing approach for the overall test strategy aligned with the project goals and Agile methodologies. 

• 12 month Fixed Term Contract
• Proven transformation experience in the Super Insurance Claims space essential
• Hybrid working as standard
• Work with purpose

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management: Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.
• Business domain knowledge in superannuation or financial services
• Proven transformation experience in the Super Insurance Claims space essential
• Ability to understand business functionality, business complexity and interdependencies
• Proven experience in establishing requirements and specifications for system integration (incl. via API) and single sign-on
• Proven experience in performing data analysis
• Ability to develop compelling business cases with accurate cost and effort estimations
• Highly developed strategic, analytical, problem solving, issues management and evaluation skills to deliver innovative solutions
• Understanding of modelling techniques, such as business process models and notation (BPMN), data flow diagrams and unified modelling language (UML®), SIPOC and value stream analysis etc Demonstrated experience in writing user stories and acceptance criteria
• Excellent communication, facilitation, consultation, negotiation and reporting/presentation skills, including the ability to influence people at all levels, and foster and maintain collaborative working relationships both within and outside the organisation
• Ability to quickly troubleshoot problems that may arise in work products
• Proven ability to work under pressure, meet deadlines and prioritise workloads.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest’s Investments Services & Transformation (IS&T) team are accountable for delivery of Strategic and BAU projects. This includes the design, delivery and embedment of end-to-end change across Investment Front Office and Middle Office ecosystem.  Our priority is ensuring change is aligned with our strategy and core business capabilities and delivering value to our members.

The Business Process Analyst will work closely with the Senior Business Process & Change Manager, Project Delivery Teams and impacted stakeholders across Investments to help define target operating models and embed changes in the business. This will involve systematically working through our current end-to-end business processes, identifying and articulating the changes required in how our processes work and aligning them to our future state target operating model.

The Business Process Analyst’s responsibilities include:

• Business process analysis activities targeted at documenting our current and future state processes
• Engage, inform and negotiate with both internal and external stakeholders to elicit and validate requirements and prioritise them
• Experience in ensuring the adoption of new operating models, business processes, and systems
• Including but not limited to process maps; impact analysis documents, procedures, and user guides as required
• Work closely with Project Team members and Investment stakeholders to ensure the change and benefit is understood across stakeholder groups
• Translate process maps into high level documentation that can be shared with senior leadership to demonstrate change, benefits and alignment to strategy
• Work with Front & Middle Office teams to ensure all stakeholders are trained as required, assisting change manager(s) to understand the impact of the change to the business and provide input into the communications plan
• Use a critical eye to identify potential risks and issues in process design and mitigants to manage or resolve them

• 12 month fixed term contract
• Hybrid working as standard
• Bring your specialist domain experience to a purpose driven organisation

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

• Financial Services - Join an Award-Winning Fund Provider 
• Awarded LinkedIn Top 5 Company 2024 to Work 
• 12 Month Fixed Term Contract
• Great Opportunity to Provide Insights into Current and Likely Future Behaviour of Rest’s Members and Employers 
• Role is Sydney Located with Hybrid Working - A Blend of Office and Home Based 

About Us 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job 

The Senior Analyst is part of the BI & Research stream of a broader Analytics & Research Team, supporting a spectrum of business stakeholders. The Senior Analyst provides insights into current and likely future behaviour of Rest’s members and employers by finding innovative connections through data mining, deep dive analysis, visualisation and data storytelling.

This role is embedded and will work day-to-day within a cross-functional Data and Insight product team.  Vision, roadmap and priorities for each team is set by a product owner.  Each team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, engineers, quality assurance, scrum master, etc).

Key Accountabilities/Responsibilities

• Designs, develops and implements analytical solutions to derive member insights as part of a cross-functional data and insights product team. As needed, this includes deployment of new analytical data models through sourcing, transforming and modelling necessary data.
• Works closely with business stakeholders to ensure analytical solutions meet needs, deliver insights and contribute to the development of business plans and strategies.
• Adheres to governance principles and guidelines, ensuring that solutions delivered are resilient, scalable, and consistent with Rest's existing framework and risk appetite.
• Performs in-depth analysis using SQL and other analytical tools (eg  Python, Github).
• Designs, builds and maintains Tableau dashboards to facilitate data-driven decision making and a self-serve analytic culture amongst stakeholders at Rest. Provides training and support in Tableau navigation, usage and interpretation to stakeholders as needed.
• Contributes to the development of the practice of insights, analytics and visualisation at Rest via a range of forums.

• Leading Industry Fund - recognised as a LinkedIn top 5 place to work
• Great opportunity to contribute in managing financial crime risks and regulatory compliance obligations
• Melbourne or Sydney Located 
• Hybrid Working - Blend of Office and  Home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

This role will contribute to managing financial crime risks and regulatory compliance obligations at Rest. It includes triaging, investigate and resolving any unusual behaviour relating to financial crime matters including Anti-Money Laundering / Counter Terrorist Financing (AML/CTF), Sanctions, Fraud, Scams, Bribery and Corruption. 

Key Accountabilities and Responsibilities

• Investigate, resolve and respond to financial crime escalations received from the fund administrator or from within Rest (i.e. Transaction Monitoring, Name Screening and Unusual Activity reports);
• Gather and record required evidence to support reasonable grounds for suspicion of a financial crime (i.e., money laundering/ terrorism financing activities or organised crime) and articulate key recommendations;
• Escalate potential regulatory reporting matters and potential breaches (as required) to the AML/CTF compliance officer;
• Manage financial crime enquiries and escalations;
• Identify, manage and deliver continuous improvement opportunities, including policies and procedures;
• Deliver key financial crime processes in line with service, quality and compliance expectations.
• Maintain a current understanding of predicate crimes, money laundering and terrorist financing typologies, including changes to legislation and regulations, industry best practice, criminal typologies and developing trends;
• Facilitate financial crime training and awareness, and
• Maintain strong stakeholder relationships both internal and external;

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Information Security Cloud Analyst is responsible for safeguarding Rest’s cloud-based systems encompassing a broad range of activities including evaluating and mitigating risks, formulating cloud-specific security strategies, continuously watching for cyber threats, ensuring regulatory compliance, and responding to security incidents.

Additionally, the Information Security Cloud Analyst will create secure cloud designs and guardrails, educate employees on best practices, assess third-party vendors for security risks, maintain cloud security policies, and manage various cloud security technologies.

Key Responsibilities

• Design, deliver & monitor security controls in cloud platforms, with primary focus on AWS.
• Provide strategic security and risk guidance for cloud security and related projects, including the evaluation and recommendation of technical controls and platform architectural designs.
• Operate, enhance and evolve cloud-native and third-party SaaS cloud security tooling to assure security posture of the cloud platform meets internal and regulatory compliance requirements.
• Prioritise & ensure remediation of vulnerabilities identified through cloud security standards, policies & tools.
• Produce technical solutions and standard operating procedures for Security Operating Centre (SOC) to triage and respond efficiently to security events.
• Deliver knowledge transfer sessions across the business to uplift Cloud Security awareness to technical and non-technical stakeholders.
• Advise workload owners, developers & business partners to improve cloud security posture across cloud infrastructure, application & software delivery.
• Follow strict information security processes, plans and protocols in managing the life cycle of issues and incidents, which may include collaborating with internal stakeholders, vendors or third parties.
• Support the uplift of cyber incident management capabilities collaborating with information security governance, risk & operations
• Promote and reinforce security standards, policies and procedures ensuring ongoing compliance and, where gaps exist, develop plans for remediation.
• Participate in audits as required, collating, and providing information including closing out of audit issues.

• 12 Month Fixed Term Contract 
• Excellent opportunity to develop skills and experience
• Fantastic flexible work environment

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job:

Data Management:

• Day-to-day data management duties of Rest’s Enterprise Data Governance tool (Atlan), including but not limited to user access management, training both hands on and reference material development of collateral, feature enhancement identification and management, testing and rollout to business stakeholders.
• Promote, support and execute the value of good data governance and data quality practices across the enterprise to our key business partners, including data stewards, data owners and key business users across Rest.
• Execution of surveys and collection of results to identify data literacy gaps within enterprise, whilst working closely with PO Data Governance and Change Management office in the development and support of rolling out data literacy training.

Data Risk Management: Support and execution of Core Level 2 & Extended Level 3 Data Maturity training across Rest to enable Data Stewards and Delegated Data Owners adhere to their day-to-day data management activities for their Domain to remain under good governance.

Data Management Standards: Support the rollout of standards, frameworks, and guidelines for Data Management across Rest, in collaboration with information security, infrastructure, data privacy, risk partners and risk office members.

Data Management Uplift: Advise, develop, improve & follow best practices in data management for both ‘change’ and ‘run’ initiatives.

Data Education & Awareness: Contribute to the development of curriculum and content to uplift data management literacy and data culture across Rest.

Documentation: Ensure that informative, well-organized documentation with respect to data management is centrally maintained and kept up to date.

Knowledge Sharing & Collaboration - Contribute and improve knowledge sharing and collaboration within team, across teams and throughout Rest.

• 12 month fixed term contract
• Hybrid working as standard
• Work with purpose

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

Situated in the Business Analysis Practice, the Senior Business Analyst has two main priorities:

1. Supporting the Product Owner/Business Owner/Sponsors to ensure that business needs and solutions options are understood
2. Ensuring the product/platform/project team have a shared understanding of the requirements, through written and verbal communication.

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

• Work for leading Industry fund - Sydney location
• Hybrid working, blending work from home and office

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $80 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• As a sector and geographical generalist this role brings exposure to a range of leading businesses (eg in technology, luxury goods, healthcare) all over the world
• The role will involve deep dive analysis and modelling of companies and requires the ability to synthesise and effectively articulate investment cases, differentiate between noise and material, fundamental value drivers and recognise what makes a business “high quality” and how that translates into long term, compounding returns
• The Senior Analyst will meet and question c-suite and operational management, investor relations and industry experts
• International travel (US, throughout Europe, Asia, Latam) will be necessary
• Provide bespoke research reports on topical issues. E.g. deep dive analysis on a particular market segment or theme
• Provide input to ad-hoc internal and external stakeholder queries
• Provide general market commentaries for presentation to a range of investment forums
• Assist with the implementation of key investment decisions under the guidance of the relevant asset class head

About Us 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the job 

• Investigate, resolve and respond to financial crime escalations received from Financial Crime Operations (Transaction Monitoring, Name Screening, Unusual Activity Reports)
• Gather and record required evidence to support any reasonable grounds for suspicion of money laundering, organised crime or terrorism financing activities and articulate key recommendations
• Maintain a current understanding of money laundering and terrorist financing typologies and AML/CTF trends, including policies, procedures, regulations, and industry best practice
• Manage financial crime enquiries and escalations
• Complete KYC, Wolfsberg and related questionnaires in response to Investment Management arrangements
• Austrac Reporting; Suspicious Matter Reports and Cross-Border Movement Reporting
• Prepare monthly financial crime services reporting   

• Work on large Identity projects as well as BAU IAM work
• Opportunity to work on greenfield projects
• Progress your IGA  career within leading industry fund 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As the Senior Identity Governance & Administration (IGA) Analyst, you will spearhead the support, administration, and management of the IGA platform and processes within Rest. Your role is pivotal, as you'll provide vital technical support and assistance for all IGA-related tasks and processes. This includes troubleshooting and resolving issues, facilitating identity provisioning and de-provisioning, and actively contributing to the continuous improvement of IGA policies, processes and systems

• Assist with the setup of auto provisioning and de-provisioning of user identities across various systems and applications.
• Oversee the timely and accurate setup of user accounts and access rights based on business requirements.
• Conduct periodic security assessments of selected Azure, AWS and other platform privileged accounts to ensure compliance with security policies and regulatory requirements.
• Assist with enabling applications single sign-on functionality via Entra ID.
• Coordinate with relevant teams for deactivation or removal of unnecessary accounts to reduce the attack surface.
• Administration and maintenance of the IGA platform.
• Monitor IGA system health and performance, and implement corrective actions as needed.
• Maintain accurate documentation of IGA processes, procedures, and configurations.
• Generate reports on access rights, user activities, and compliance metrics as required.
• Identify opportunities for process improvement and optimisation within the IGA framework.
• Collaborate with stakeholders to implement enhancements and streamline workflows.
• Participate in audits, assessments, and assurance activities.

• Work for leading Industry fund - ​​​​​​Sydney location 
• Work for one of Australia's largest asset owners 
• Hybrid working, blending workfrom home and office 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• Conducting bottom up stock, business model and business strategy analysis to provide support to the relevant asset class head
• Providing bespoke research reports on topical issue. E.g. deep dive analysis on a particular market segment or theme
• Assist in the development of portfolio construction tools and insight
• Providing input into responding to ad-hoc internal and external stakeholder queries
• Providing general market commentaries for presentation to a range of investment forums
• Assist with the implementation of key investment decisions under the guidance of the relevant asset class head

About Us

Awarded as an ESG and Responsible Investment Leader, Rest is one of Australia’s largest profit-to-member superannuation funds; supporting more than 280,000 employers and around 1.95 million members, we have nearly $71 billion of funds under management.

Our ambition is to create super our members love. This is our purpose; it is why Rest exists. To achieve this ambition our mission is clear: make super simple!

At the heart of everything we do at Rest are our values and behaviours, they represent how we’ll be successful in this pursuit. We want to Be Daring, Keep it Simple, Take Action and Have Grit! To put it simply we want our people to thrive and love the work they do.

About the Job

The Middle Office function is maturing from a traditional middle to back office function to provide improved decision support, performance reporting, technical expertise in due diligence, and centralised functions performed within the Front Office Investment Teams.

As part of this journey, the Middle Office function is specialising between the Listed Assets (Equities, Fixed Income, Overlays) and Unlisted Assets (Property, Infrastructure, PE and Direct Debt). In the Unlisted Asset space, to further develop enhanced middle office services to support a growing portfolio of Unlisted Assets, we require Robust ‘end-to-end’ transaction processing and reporting capabilities.

This role will be responsible for transaction review, instruction and reporting for the Unlisted Assets. In addition, the role will develop the accounting platform that will support the growth in the Unlisted Assets.

Business as usual will include Operations: ensuring timeliness of processing payments, preparing & uploading custodian instructions, and acknowledging receipt of funds. As we strive to work as a small cross-functional and dynamic team, the Analyst, Unlisted Middle Office is required to consider the technical consequences of Unlisted Investment transactions for Custody, Accounting, Legal, Tax, Performance and act as the first point of call prior to corroborating with the wider Shared Services group

Key Responsibilities Include:

The Analyst, Unlisted Middle Office will support Rest’s Unlisted Middle Office function.

Primary Accountabilities and Responsibilities includes:

Operations (Unlisted)

• Preparing end to end instructions for unlisted transactions (cashflows, valuations etc) to:
  • Custodian – Accounting, Unit Pricing & Tax
  • Treasury – Cash Management
  • Overlay – FX Hedging
  • Legal
• Recording transactions in the internal reporting systems
• Ensuring accounting and valuations comply within the Valuation and Unit Pricing Policies
• Reviewing investment management and performance fees for accuracy
• New deal/investment setup both internally and with the Custodian
• Primary point of contact for Unlisted Assets with:
  • The Custodian
  • Rest Investment Team (operations and unit pricing)
  • The Investment’s Finance Teams
• Preparing and maintaining Investment bibles, procedures and model documentation
• Preparing and maintaining Fee Disclosure for SRF705 & RG97 Reporting

Secondary Accountabilities and Responsibilities includes:

Change and Project Management

• Initiate, manage and deliver on change projects improving the Unlisted Middle Office service to the portfolio managers and organisation
  • Review, document and analyse current processes, systems and policies with the purpose of delivering change benefits
  • Improve process, interactions and flows of information within the business and to REST, the custodian and the administrator
  • Analyse and develop system solutions to improve process efficiency, data integrity and business intelligence reporting
• Assist the Business Solution Manager with system implementations for Unlisted Assets
  • Data validation and input
  • Process documentation
  • Ad-hoc tasks

Other finance and operational duties as directed by the Head of Operations.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Investment Data Team is a newly established operational capability within Rest’s Investments Services and Transformation organisation.  Investment Data supports all components of the data, reporting and analytical needs for our growing Investment business.  

As a Data Analyst, you will be responsible for daily monitoring and data quality checks across the data ingestion and mastering processes to ensure that data is accurate, timely and usable by our Investments team each day.

As a Data Analyst you will support the team by maintaining and validating Investment data, overseeing Investment databases and systems, and assisting in ensuring that data sets are sourced, governed, mapped, ingested and transformed to feed the reports and dashboards utilised by the Investments team.

The Data Analyst will ensure accurate information is stored and reported, maintaining automated reconciliation and validations in REST's systems, monitoring for discrepancies, and investigating causes to ensure data sets are complete and accurate for use in reporting, analytics and dashboards.

Key Accountabilities and Responsibilities

• Data mapping, definitions and procedure documentation
• Metadata management (catalogue, lineage)
• Data process compliance and risk assurance
• Data quality check execution, investigation and resolution
• Data retention, audit and regulatory compliance
• Follow best practice business process optimisation for the Data and Analytics operations, utilising technology and analytical tools.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

About the Job

• Execution of test scenarios; ensure the testing execution process is in alignment to the quality conditions.
• Contribute in the development of the test automation suites.
• Provide regular test status reports to the delivery team where required
• Raising defects and issues including logging, tracking, retesting, and updating of all defects/issues in a timely manner.
• Prepare Test Status Reports, with industry standard Quality Matrices.
• Formulate a knowledge base for training and cross-skilling purposes.

About the Job

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

• Join an Award-Winning Fund Provider 
• Add Value and be part of the Business Intelligence (BI) and Research stream of a broader Analytics Team
• 12 Month Fixed Term Contract 
• Sydney Located 
• Hybrid Working from Sydney CBD Head Office and home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

In this 12 Month Fixed Term Contract, the Senior Analyst is a part of the Business Intelligence (BI) and Research stream of a broader Analytics Team, supporting a broad spectrum of business stakeholders by finding innovative connections through data mining and deep dive analysis. Providing the business with deep insights into the current and likely future behaviour of Rests members and employers through visualisation and data storytelling.

This role supports enterprise business strategy, including retention, onboarding and employer service, executing in concert with all teams across Rest.

The Senior Analyst (BI) role is embedded, and will work day-to-day, within a cross-functional Data and Insight product team.  Vision, roadmap and priorities for each team is set by a product owner.  Each team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, engineers, quality assurance, scrum master, etc. 

Key accountabilities include:

• Help devise and implement behavioural analysis, providing actionable insights to key stakeholders.
• Create and maintain intuitive Tableau dashboards that support data-driven decision making.  Dashboards should be focused on optimisation and end user experience in order to help promote a self-serve analytic culture.
• Actively contribute to the continuous development of the analytical hub through data enrichment, customer interaction derivation, trigger detection and feature engineering.
• As a part of a cross-functional data and insights product team, deploy new analytical data models through sourcing, transforming, and modelling necessary data.
• As a part of a cross-functional data and insights product team, design, develop and implement analytical solutions.  This may include understanding key member behaviours that drive customer acquisition, retention, and engagement.
• Deep-Dive Analysis: Perform in-depth analysis using SQL and other analytical tools to answer complex business questions and extract actionable insights, contributing to the development of business plans and strategies.
• Promote Data-Driven Decision Making: Foster a culture of evidence-based decision-making by providing training and support in Tableau navigation, dashboard usage, and interpretation of analysis.
• Continuous Improvement: Ensure the continuous improvement of analytical solutions by identifying opportunities for improvement, aligning with the overall analytics strategy, and implementing changes.
• Compliance and Standards: Adhere to organisational principles and guidelines, ensuring that solutions delivered are resilient, scalable, and consistent with Rest's existing framework.
• Actively participate and contribute to the Analytics Community of Practice.
• As the subject matter expert in data and performance reporting, proactively coach junior team members in the Analytics team and more broadly guide members of Tableau Community when needed.

To support the learning and development of the incumbent, over time, the position may have the opportunity to be involved across all aspects of the Analytics team’s scope.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

Situated in the Business Analysis Practice, the Business Analyst has two main priorities:

• Supporting the Senior BA/Product Owner/Business Owner/Sponsors to ensure that business needs and solutions options are understood
• Ensuring the product/platform/project team have a shared understanding of the requirements, through written and verbal communication.

Key Accountabilities and Responsibilities

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

Situated in the Business Analysis Practice, the Senior Business Analyst has two main priorities:

• Supporting the Product Owner/Business Owner/Sponsors to ensure that business needs and solutions options are understood
• Ensuring the product/platform/project team have a shared understanding of the requirements, through written and verbal communication.

Key Accountabilities and Responsibilities

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• Provide support to Delivery Leads to ensure they are effectively utilizing the Delivery Lifecycle.
• Undertakes monthly Health checks on Individual initiatives & portfolios.
• Confirm all Initiatives and Programs are following the Delivery Lifecycle and completing all required aspects of the Delivery Checklist, escalating any deviations outside tolerance.
• Custodian of the Delivery Lifecycle Library, including all artefacts, processes and how-to guides.
• Ensure new resources are trained on the Delivery Lifecycle
• Ad hoc reporting/administration at the discretion of the Head of Delivery Practices.
• Perform project coordination activities for small projects discretion of the Head of Delivery Practices.
• Tracking and supporting related processes for resourcing across the portfolio (including new requests, extensions & terminations).
• Manage stakeholder relationships, including demonstrating ability to influence and gain buy in from relevant stakeholders.
• Support Contract Management activities.
• Capture actions and lessons learnt from all project Post-Implementation Reviews (PIRs) in a centralized repository.
• Coordinate Portfolio Delivery invoicing activities.