Total 4 hr associate job vacancies in Sydney

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

Purpose:
The role of Consumer Panel Service (CPS) Australia's Omni Panel Lead is crucial in driving revenue growth through strategic client acquisition. Positioned as one of CPS largest investments globally for NIQ, the Omni Shopper Panel Lead will spearhead efforts to overcome these challenges by developing and executing a robust commercial strategy and Go-to-Market (GTM) approach. This includes setting and achieving weekly, monthly, quarterly, and annual goals outlined in the Operating Plan (OP). Additionally, the role involves defining and refining the proposition for the Omni Shopper Panel, and guiding product development based on consumer feedback, while identifying new opportunities to enhance market penetration.  

Over time, this role is expected to develop a comprehensive understanding of the features, benefits, and value proposition of the Omni Shopper Panel product in Australia market. This includes identifying and addressing client unmet needs and pain points that can be effectively addressed by Omni Shopper Panel. And ultimately, act as trusted advisor for wider commercial team, offering expertise, product knowledge and support throughout sales process. 

Reporting to the Australia FMCG Sales Lead with matrix reporting to the Asia Pacific (APAC) CPS Commercial Lead. This role will collaborate extensively with the Australia commercial team consist of Account Development, Customer Success, and Marketing Team; and cross-functional CPS teams such as but not limited to Product, Operations, and Technology. This role requires strong leadership, strategic thinking, and the ability to drive collaboration across diverse teams to achieve shared objectives and propel Australia's Omni Shopper Panel forward. 

Key Responsibilities:

• Financial Management  

  • Take ownership of achieving the Operating Plan (OP) targets for Australia Omni Panel Shopping which including proactively identify revenue gaps and devise plans for closing the gap - ensuring achievement of OP is always top of mind.  

  • Coordinate the annual OP setting with targets that are both realistic and ambitious. Ensure accurate forecasting of weekly, monthly, quarterly, and annual OP, in collaboration AD Team.   

  • Take the lead in orchestrating and delivering sales presentation, including managing major RMS & CPS competitive pitches where the Omni Shopper Panel can provide differentiation. This involves leading sales pitches and delivering proposal presentations. 

• Commercial Strategy & Go to Market  

  • Lead the development, refinement, and execution of the commercial strategy for the Omni Shopper Panel in Australia, including develop and implement sales plans, focusing on client acquisition.  

  • Devise and implement strategies focused on client acquisition - actively identify new clients to target and outlining actions required to acquire the client. Work closely and influence others to secure support and investment as required aim for the client acquisition. 

  • In collaboration with Cluster Lead and FMCG Sales Lead, encouraging and empowering local ADs to sell Omni Shopper Panel.  Act as advisor, offering expertise, product knowledge and support throughout sales process.  

• Product & Service Development 

  • Define and refine the positioning of the Omni Shopper Panel in the market, ensuring clear articulation of its overall benefits alongside the core household panel and in comparison, to competitors. This involves creating clarity in rate-card structures and developing compelling sales materials that highlight the unique advantages of the Omni Shopper Panel. 

  • Champion NIQ CPS Omni Shopper Panel product and service to both internal and external clients; ensuring they are informed about the latest developments in the Omni Shopper Panel.  

  • Serve as the primary liaison, representing the voice of consumers in Australia regarding the development of Omni Shopper Panel products and services to ensure alignment between client needs and the product development. 

  • Conduct thorough analysis to identify opportunities for new product developments within the Omni Shopper Panel, such as innovative panel surveys and analytics. Explore new industries or categories where Omni Shopper panel can be offered. 

As Sales Lead, Small Medium Business, you will be part of the Small Medium Business sales organization in NIQ APAC and will collaborate with the respective market Sales Team to generate revenue for the products you assigned for Small and Medium Clients in your respective market. To be successful in this role, you need to have a proven track sales record. You will be a team player that has a strong bias for action, and an ability to ‘find a way’ to overcome barriers and challenges. As we are a global organization, you will build networks, and work on assignments and opportunities across borders, which will require strong written and verbal communication skills.  Existing/Previous knowledge and exposure to NIQ retail measurement data will be a plus. 

Responsibilities 

Commercial Leadership 

• Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset; 
• To drive and champion a sales and growth mindset within the organization; 
• To develop a sales strategy and go-to-market execution plans, with a focus on growing revenue in new clients along with former NIQ clients; 
• To build and empower a team that is accountable for the delivery of business goals and targets. 
• To develop the right offerings for SMB, the affordable price points to penetrate SMB clients 

Financial Acumen 

• Own and manage SMB P&L in your respective market, delivering revenue and EBITDA targets; 
• To build and deliver the SMB annual operating plan, achieving revenue and cost targets; 
• To manage the ongoing pipeline management, sales forecasts & sales meetings. 

Client Leadership 

• Build SMB client prospect database 
• Segment SMB clients by their data expertise & need state, to define relevant solutions that address their needs/ pain points 
• Work with Marcom to develop compelling content and campaign specifically for SMB, to build awareness and generate qualified leads 
• Actively engage with clients & taking ownership; 
• Be the voice of SMB client into NIQ, and the voice of NIQ into the client; 
• To ensure client centricity and satisfaction. 

Be an Ambassador 

• To represent the NIQ brand in the SMB market, participating in external events and professional speaking engagements; 
• To be a role model internally, participate in company events and activities 

• As an HR Generalist, you will play a key role in managing and executing a variety of critical functions to ensure smooth HR operations within the organization. Your responsibilities will include: 
• Conducting regular and as-needed reporting, ensuring timely and accurate HR data management. 
• Acting as a mediator between the Payroll department and employees to resolve inquiries about wages, salaries, and leave benefits, ensuring accurate and compliant communication. 
• Acting as the primary contact for HR inquiries, providing first-level support and escalating issues as necessary. 
• Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country 
• Assisting in updating HR policies and procedures to reflect current practices and legal requirements. 
• Educating managers on using the Workday system 
• Contributing to Work Health & Safety initiatives, including the management of workers' compensation claims and the coordination of return-to-work plans. 
• Coordinating learning and development programs to support employee growth and skill development. 
• Assisting with the implementation of new HR projects and initiatives as directed, aimed at improving HR services and project delivery. 
• Identifying opportunities for continuous improvement within HR operations and participating in the delivery of projects aimed at enhancing HR initiatives and services. 
• Providing administrative and support services across a range of HR activities. 
• Offering advice and support on the interpretation of Awards and Policies to ensure alignment with organizational practices and legal standards. 
• Supporting the talent management process, including assisting with the annual performance review cycle, growth conversations, and quarterly goal setting, by providing system support and data analysis.